always become my favorite hotel in manado when i get break from work or holiday or any staycation with family every weekend.. with wonderfull view directly to manado bay, this hotel has everything.. bring me in sunset with her lagoon pool handmade beach, wide range of swimming pool, and super breakfast in early morning,, how good this property.. except by her gym facilities, litle bit less workout tools however still become favorite about its SPA of Martatilaar in the point of left side building.. thanks MERCURE MANADO
My second time in Manado, I chose NDC again for its proximity to the dive shop.
The lake view room was spacious, bright, and comfortable, with a balcony overlooking the ocean. The breakfast included both Chinese and Western dishes, and the variety was quite plentiful. Enjoying breakfast overlooking the ocean was truly relaxing. Every staff member at the hotel was friendly and welcoming, greeting us with a smile.
The location of the Four Points by Sheraton Hotel was very good, however not perfect. While it was located at the Manado Town Square Mall, a great location as you could access many different necessary places from the hotel to the mall. However, the location of the hotel made it virtually inaccessible to any other top place in Manado, thus forcing us to use high amounts of automobiles to thoroughly travel throughout Manado. The cleanliness was nearly perfect, and whenever the services remade the rooms, it seemed unbeatable by any other hotel. The gym was kept very neat and many other facilities were clean. The service was amazing; quick and effective cleaning, helpfulness, respect/kindness, and responsiveness, all you could ever ask for from a hotel service. The pool was enjoyable, having a pool bar with a great view of the ocean and Manadotua Island, especially during the sunset. The gym was very accessible. Overall, the hotel was a 4.9/5 in my experience.
As already commented by other guests, the hotel is in dire need of major renovations. I'm sure it was a grand hotel in its heyday. What need to be changed in the rooms ? Well, just about everything; furniture, bed, bathroom tiles, sink (there are always little cockroaches running around in it), shower with no hot water even after I informed the staff, television, cupboard with musty smell.
The good thing about this hotel is its convenient location, and very professional and helpful staff.
I read many reviews about no air-conditioning, old bedsheets and towels. Fortunately, these had been addressed by the hotel when I stayed there. They had chiller problem which had been addressed, and bedsheets and towels replaced.
All in all, it was value for money.
many good things but somethings to be reviewed
like we realised that when we call the guy at the reception on the night shift the phone was misplaced so it was always busy, this was not correct because it forced us to go down to the hall to talk to him.
Even though the room was clean at one point a cockroach appeared
All choices of places to stay are comfortable and safe because they are close to an international hospital then it only takes 10 minutes from the hotel to many attractions in the city center area and moreover you can get a movie voucher at CGV Transmart Manado
Great! The room is on the beach, the most comfortable is to lie in the pavilion and blow the sea breeze! Packed for three meals, breakfast is rare but enough to eat, lunch and dinner are a set meal, not heavy every day, but really not good ... but does not affect my love for this hotel! Because the spa is cheap and comfortable! ! Snorkeling here is only $10! ! Unlike a boatman, this is a private small group of the hotel. Generally two or three people are absolutely relaxed! The location of snorkeling is different every day. The little black coach is very cute and also helps you take pictures. It’s a pity to miss 100 dollars. Unfortunately, it’s too short! Sitting in the travel agency charter flight, if you can fly for three more days, it will be perfect! Booking the hotel's pick-up and drop-off, the airport is a little far away from the hotel for about an hour and a fifteen-minute boat. There are more than a thousand RMB. Some are very expensive, others are great, the waiters are very warm and friendly, and the hotel is very few. The whole beach is yours! The sunset is also super beautiful, too love here~~~ I have to go again! ! !
Amazing
38 reviews
9.6/10
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GGuest UserAs already commented by other guests, the hotel is in dire need of major renovations. I'm sure it was a grand hotel in its heyday. What need to be changed in the rooms ? Well, just about everything; furniture, bed, bathroom tiles, sink (there are always little cockroaches running around in it), shower with no hot water even after I informed the staff, television, cupboard with musty smell.
The good thing about this hotel is its convenient location, and very professional and helpful staff.
I read many reviews about no air-conditioning, old bedsheets and towels. Fortunately, these had been addressed by the hotel when I stayed there. They had chiller problem which had been addressed, and bedsheets and towels replaced.
All in all, it was value for money.
GGuest UserTitle: A Truly Incredible Experience with Exceptional Staff☺️
We recently had the pleasure of staying at Tahuna Beach Hotel and we must say, it was an experience beyond compare. From the moment we stepped into the lobby, we knew this was going to be a memorable stay.
First and foremost, the staff at Tahuna Beach Hotel deserve all the praise in the world.
They were not just attentive, but genuinely caring and went above and beyond to ensure every aspect of our stay was perfect. Whether it was the friendly greetings at the front desk, the impeccable service from the kitchen team, or the extraordinary gesture from the general manager who even provided transportation for us in his own car to the pier area for our next destination, every interaction left us feeling valued and welcomed.
Despite their limited English proficiency, the staff's dedication shone through in every interaction.
-I encountered a mishap during my trek to Mount Awu, where I misplaced my instant camera. A local found it, and with the help of Gilbert, one of the hotel staff members, the camera was safely retrieved and ensured it was in good condition. Additionally, when I slipped while trekking, my local guide called Gilbert, who promptly drove himself to arrange for me to be transported back to the hotel, ensuring my safety and well-being.These acts of kindness and exceptional service truly made my stay at Tahuna Beach Hotel and Resort unforgettable.
Thank you so much🙏🏻
I can't wait to have the opportunity to return soon.
DDeShawThe location of the Four Points by Sheraton Hotel was very good, however not perfect. While it was located at the Manado Town Square Mall, a great location as you could access many different necessary places from the hotel to the mall. However, the location of the hotel made it virtually inaccessible to any other top place in Manado, thus forcing us to use high amounts of automobiles to thoroughly travel throughout Manado. The cleanliness was nearly perfect, and whenever the services remade the rooms, it seemed unbeatable by any other hotel. The gym was kept very neat and many other facilities were clean. The service was amazing; quick and effective cleaning, helpfulness, respect/kindness, and responsiveness, all you could ever ask for from a hotel service. The pool was enjoyable, having a pool bar with a great view of the ocean and Manadotua Island, especially during the sunset. The gym was very accessible. Overall, the hotel was a 4.9/5 in my experience.
JJakeIf you’re foreigner or maybe national tourist, you may consider about the privacy and comfort here.
This hotel are really great with the beauty of the nature, but it ruined with the local guest. You’ll see some guest smoking in not smoke area as such as pool, the poorest is, hotel staff do nothing with it, even though there are big sign of no smoking there.
The worst are you will hear very loud annoying music around 6.am, and the funniest is the music used just by some people were doing zumba near guest room. And when asking for help to hotel guest, we get answer “there are scheduled zumba”, how tf, guest will know there will be scheduled zumba.
To be fair, cleanliness is good, food are average.
GGuest Userthe room new a bit of manteinance
the bathroom door don’t close properly and the water from the shower end up in the bedroom.
the room is slightly umid.
the water from the tab smell of rust
the swimming pool was not working when we arrive d
very chaotic in the morning with lots of children running and screaming around the breakfast table
the view from the window was beautiful we were lucky enough to get a room with sea view.
the bed very comfy.
the staff where very nice and helpful.
Buffet Breakfast with lots of choices
SSanggwon ShinIt is one of the hotels with good cost-effectiveness among the accommodations I stayed in Manado. Additionally, the room I stayed in on my second visit was in the annex, and although the rate was a little cheaper, the facilities and structure were inferior to those of the main building. Please keep this in mind.
AAnonymous UserMaybe the restaurant staff should be more alert, because when we want to order food, we have to look for the staff to ask for the menu,
The others are good
JJuandyJunalways become my favorite hotel in manado when i get break from work or holiday or any staycation with family every weekend.. with wonderfull view directly to manado bay, this hotel has everything.. bring me in sunset with her lagoon pool handmade beach, wide range of swimming pool, and super breakfast in early morning,, how good this property.. except by her gym facilities, litle bit less workout tools however still become favorite about its SPA of Martatilaar in the point of left side building.. thanks MERCURE MANADO
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