Posted on Jun 6, 2025|[Standard] [Japanese-Western Room] [Non-Smoking]
J. SimonThe hotel is around 10mins walk from Kinugawa-Onsen Station. Although there are many abandoned hotels, shops, residences, buildings around the surrounding area, I can still explore the area as the street lights are lit in the evening.
The hotel is divided into different wings and occupies a large area. I stayed in the upper floors of the hotel’s main building (Kirakukan) but there’s an option to stay at the hotel’s park-cottages that is built on the cliff of the riverbank and overlooks the Kinugawa river.
The Kinugawa Park Cottage is located separately further away from the main building.
I only noticed a local Japanese family of four or five persons being escorted by the hotel staff to one of the cottages.
Other than that one-off encounter, I didn’t see anyone else at the area around the cottage which is also super quiet.
Likewise for the other wings of the hotel i.e. Kinoyakata and Kishintei, I didn’t see any guests maybe due to low season.
Love the onsen and the private open-air bath, the traditional Japanese kaiseiki breakfast and dinner.
There’s also a souvenir shop, ramen & snack shop as well as an outdoor swimming pool which I couldn’t use as it is only available for use come summer time.
Just across the road from the hotel, there’s the Waterside Cafe Terrace, a 7-Eleven convenience store adjacent to the hotel and since there’s no self-service washing machine/dryer in the hotel, the nearest 24h laundromat is around a 5-min walk from the hotel located behind the Waterside Cafe Terrace and across the road facing “Galarie Cafe Painto E”.
On the day of check-out, the hotel helped to store my luggage and I had lunch at “Suzukawa Cafe” just next to Galarie Cafe Painto E. The food prices here are slightly cheaper than the ones near Kinugawa-Onsen station.
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Price per night from:AED 489
Posted on Apr 11, 2026
Guest User
This hotel was perfect for me from Yen value to ease in every sense and I am fussy with my comforts & expectations & budget. You will be happy at the Itoen Hotel with friendly English speakers at service desk, happy atmosphere, a great onsen & great dining. I would have booked for longer than one day in this very pleasant hotel & town had I known how much I enjoyed it. There is an absolutely wonderful nearby avenue of cherry blossom trees if you're here at the right time.... I was and it made my trip! Check out the steam train & suspension bridge too.
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Price per night from:AED 188
Posted on Apr 26, 2026
Guest User
We stayed three nights in a room that included a circulating hot spring tub and buffet breakfast and buffet dinner. Staff in all areas were attentive, friendly and courteous. We chose to have buffet dinner instead of Kaiseki or course dinner as those usually include food we do not eat or prefer and don’t want to waste. The buffet had a large variety to select from which was appreciated.
Various public hot springs in multiple areas of hotel were also available. It was a little distant to major tourist attractions via somewhat inconvenient public transportation which wasted some time but overall was a great stay.
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Price per night from:AED 704
Posted on Oct 15, 2025
Guest User
The children liked the pool. It's crowded when eating. It is better to make a schedule with plenty of room. It was convenient because I was able to shop in the building with a room card. I think it was good because I was satisfied overall.
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Price per night from:AED 638
Posted on Dec 10, 2023|Western Modern Deluxe Room With Open-Air Bath Smoking
Guest User
The service is attentive, the food in the restaurant is delicious, the room is clean, and the outdoor hot spring pool can only be described as 👍. However, the location is relatively remote and it is inconvenient to take a taxi. Fortunately, the counter staff was very enthusiastic to help call a taxi, and it was included in the pocket list.
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Price per night from:AED 402
Posted on Mar 29, 2025
Guest User
We liked the hotel very much. It surely needs renovation in some areas, but you forget about this, because the hotel service is very good. The staff is very helful and welcoming, many free amenities are provided: yukata clothes for kids for all ages, socks for geta shoes, face sheet masks for ladies. Futons are very cosy, kaiseki dinner was worth it, but if your kids do not like Japanese style food, you need to think of it beforehand. Onsen area is very nice. It has pool also. I would recommend to stay in this hotel and enjoy Japanese experience.
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Price per night from:AED 283
Posted on Nov 17, 2023|Twin Room
Sieyenthank youso much🥰🥰so very nice place,the staff are so very supportive,very near in tobu world square & tobu world square station,The hotspring is so good especially the strong mist sauna & the overall complete amenities.esp.horse oil shampoo & conditioner,& so nice yokatta.I like also the space in veranda,co'z i can smoke anytime & the freshness invironment.the comfortable bed.The very good breakfast.Overall,supportive staff 100 percent.Thank you so much always trip.com
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Price per night from:AED 370
Posted on Apr 13, 2026|Japanese-Style Room 15 Tatami
Anonymous UserIt's old, but reasonably clean. Since it's in the mountains, be careful of insects when opening the windows. The sheets were very clean and there was no smell. It was a futon, but the mattress was thin and my back hurt a little. The bath had a calming atmosphere and was very nice. There were only four hair dryers in the public bath. There weren't any in the room either, so you have to borrow one from the front desk. The location is good. There's a suspension bridge nearby, and it was nice to be able to see the gorge, the hotel, and the bridge from there. The meals included all-you-can-drink alcohol, and my family and I got quite drunk and had a great time. We were also able to eat a lot at the buffet breakfast.
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Price per night from:AED 179
Posted on Jul 9, 2026
Anonymous UserThe room was spacious and clean, which was great. Even though it was just a stay without meals, we were able to use the lounge in the evening for alcoholic drinks, soft drinks, and snacks! However, the serving times were a bit short, so it would have been even better if there was drip coffee in the room. I would definitely like to stay here again next time.
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Price per night from:AED 298
Posted on Nov 29, 2025
Guest User
Very good, really has everything. The restaurant is very big, 90 minutes for a lot of food, delicious, a lot of drinks. alcohol with There are many hot springs, both indoor out door.
It is worth resting.
Only Japanese go as a family Not many foreign tourists, not busy.
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Price per night from:AED 1,118