Hotels With Pools in Tochigi Prefecture, Japan

This hotel is expensive, but the service is disappointing. First, no one helped me carry my luggage to my room. Second, during the buffet dinner, they kept running out of melons, and in the last ten minutes, they were completely out of melons. They told me to wait five more minutes, saying they would come back one last time. But there was nothing. I feel that for a buffet, to simply stop serving food in the last ten minutes is a very bad form of fraud. Since the hotel is unwilling to honor its promises to save a little money, I think I will probably not return to this hotel anymore.

The hotel is new and clean, with a variety of facilities suitable for families. It features large indoor and outdoor baths, a large free parking lot, and spacious, comfortable Japanese-style rooms. The price is reasonable and offers excellent value.

The facilities and hospitality of the hotel mentioned above are close to full marks. On the other hand, unfortunately the cleaning of the hot spring bath is not so good, and there is nothing that can be done about the quality of the hot spring water. And the quality of the dinner. The number of dishes is more than enough, but I would like them to take the taste more seriously. I would like food that tastes good, not just the price.

thank youso much🥰🥰so very nice place,the staff are so very supportive,very near in tobu world square & tobu world square station,The hotspring is so good especially the strong mist sauna & the overall complete amenities.esp.horse oil shampoo & conditioner,& so nice yokatta.I like also the space in veranda,co'z i can smoke anytime & the freshness invironment.the comfortable bed.The very good breakfast.Overall,supportive staff 100 percent.Thank you so much always trip.com

The room is spacious, sanitary, and the washing is very good. The cleanliness of Japan is beyond doubt. The hotel is a comprehensive hot spring hotel. The buffet breakfast and dinner are very rich. It is worth experiencing

first of I would like to thanks always trip.com for very nice & convinient bookings everytime,we stay new sakura hotel,because the interior of the hotel is mostly sakura theme,the carpet,the gorgeous chandelier, the wall design,etc.or cherry blossom in Japan,& so very affordable prize,we spend only 18,000 yen for 2 adults,with 2 breakfast & 2 dinner.Very near from kinugawa onsen station,only 3 hrs.from Tokyo.We amazed the room,so very big for the two of us,for very cheap prize,can accomodate even 10 person,the buffet breakfast & dinner also is so good but the most I want to share is the drink all you can alcohol beverages for 1 hour,like beer,japanese wine,sours, all kinds of softhdrinks,I enjoyed for self service alcohol drink all you can!the hotspring also is very good but the cons is take care in the outdoor spring because of the concrete stairs,especially for the elderly when slippery,there's & a little bit far from our room,the young staff also at the counter is nice & most of them are young japanese lady,so very entertaining,so many free amusement like billiard,majong,etc.with a nice sorrounding sightseeng site.& last after check out they give 2000 yen discount coupon for the next visit,Thanks God & trip.com for a nice autumn tour moment in kinugawa onsen Tochigi Perfecture Japan

The service is attentive, the food in the restaurant is delicious, the room is clean, and the outdoor hot spring pool can only be described as 👍. However, the location is relatively remote and it is inconvenient to take a taxi. Fortunately, the counter staff was very enthusiastic to help call a taxi, and it was included in the pocket list.

Even if the ingredients are used up due to the buffet, they will not be refilled, and unless you tell them, they will not be added. By the way, it's not the content of the buffet that makes me want to eat more. The correspondence relationship at the front desk is good, but the correspondence relationship between the people at the dining place is not good. The swimming pool is crowded, but it feels good. There is also a dinosaur monument, so I think children can enjoy it. By the way, it is free for children under 12 to sleep together, but there is usually an extra charge.

Our family is very satisfied with this itinerary. We like this hotel very much. There is a music performance in the evening. The staff is very polite and the waiter can communicate with us in Cantonese. It is a very personal service.

The stuff are extremely friendly and helpful. The reception desk stuff are always smiling and very willing to help. We have a wonderful stay here. Facilities are considerable for both elderly and kids. We would love to come back and visit again in the future.