Понравилась зеленая территория и небольшой, но удобный бассейн, создающий ощущение оазиса. Просторные номера, много розеток , просторная душевая, хорошие средства для душа и шампунь. Работает потолочный вентилятор. Кондиционер в номере можно включить за экстрапрайс, +15 долларов в сутки.
Завтрак средний, делают омлет, яичницу и панкейки, вкусные сосиски из мяса. Но. Вся нарезка в баночках. И, ладно, колбаса, сыр, масло порционно в баночках, по три тончайших слайса. Но так же подавать огурцы и помидоры, которые в Кении стоят копейки, это смешно. На дне баночки 2-3 ооочееь тоненьких слайса. Поесть овощной салат утром нереально.
Не разделяю восторженных возгласов по поводу еды в их ресторане, ничего такого. Некоторые блюда совсем невкусные.
Три дня никак не могли не могли нормально поменять полотенца для бассейна. То не приносили и одного, то только одно. При этом, когда ты уже у бассейна и только что заходил в свой номер за полотенцами, которых там, к твоему удивлению (каждый раз) нет, ты вынужден доказывать на ресепшен, что полотенец опять нет. И ты просишь их все-таки принести, тк ты уже у бассейна, к бассейну. Но, эти удивительные люди упрямо не ту их в номер. Но не сразу, конечно, рекорд по скорости 20 минут, а так 40 минут-час. И это после 15ч дня, когда уборка в номере уже была, но полотенца вчерашние унесли, а чистые не принесли. И никто не извиняется. Для них это норма.
В общем, слабый сервис, слабая кухня, расположение. Хорошая территория, бассейн, номера. Завышенные цены за минибар и в целом за кухню.
Three meals are good, the big bed room is not big, no extra bed, children can play on the beach, very close to the beach, the hotel location is very good, very close to Wu Kunda Airport, there is a shopping place nearby.
Excellent, soothing, with elegance . Wonderful room service with amazing reception. Classic views of diani, well designed swimming pool and comfortable amenities around. Kudos to the entire team .I recommend to all who wish to have a perfect stay at diani. Thanks .
We stayed at the hotel for one week. Clean rooms. Balcony with garden view. Here in the morning is fascinating bird singing. pleasant service staff. Basin with lying and drinking bar. Smuzi and juices here are very delicious. I liked the local tea with ginger and milk. Breakfasts are delicious. We used a restaurant for dinner. A large plate of seafood for two very delicious. Here are fish, calmaras, octopus, and half lobster, fish boiler. Yes-yes, the fishboiler is big and very delicious. The room was given water and tea with coffee. They regularly changed their lingerie. For us there was one minus-the conferences held at the hotel. Being in the pool area is not pleasant when a group in black hoods from 20-30 people inspect the holidaymakers. And yes, to the sea on foot 10 minutes or you can get to the tuck-tuck. Still, it is not in step-to-step access.
Pleasant hotel in a good locatopn with very friendly staff. In general, room renovations are slowly overdue.
Because of the noise, it is best not to take a room in the basement.
Yes, there is air conditioning. Breakfast is OK, there are many baobab trees inside.
A little left is the congo river, you can take a boat, it should be beautiful if it is sunny
The whole resort staff are very friendly and nice. The breakfast and dinner are really good with a wide variety of choices . However , the rooms and amenities need a bit of refurnishing as it starts to see slightly dated. The toilet needs to be cleaner as there seems to be some hard white spots appearing on the levers. The entertainment room also needs to be maintained.
Overall , we still had a good stay nevertheless
Wonderful hotel - great location and also the facilities are great.
The only issue is when the hotel is full - there are insufficient Beach towels. it doesn't help that most people take more than expected ie 3/4 more per person rather than one per person. We had to wait the whole day to get a clean towel. ( speaking to other guests - they collected their towels @ 7.30am or the night before...) . Would recommend that management bring in a CARD system for beach towels so that everyone has an equal allocation( when it is not full you can revert to the current system. )
Guest relations ( Marcia) is amazing and recommend speaking to her about anything local. She can advise you and help whenever possible.
the biggest positive is the FOOD - it was amazing and the freshest of the cooking was visibly seen.
the bar was quick to respond to drinks orders. the only issue is the amount of paperwork they need as most guests are on All- inclusive yet it was requested that the room number be given every time you ordered a drink. Perhaps management can review this? let the staff see the BANDS to decide which needs food orders or not
Everything was great with this hotel, from the view to the service. The beach is very beautiful and clean. There are quite a few of beach boys on the beach waiting to sell things to you. However if you tell them politely you’re not interested, they’ll leave you alone.
It’s very close to Ukunda airport, only 10min drive.
One major thing this resort needs to improve is the foods. The foods are no where close to a 5 star resort standard. They’re normal than normal. Limited varieties. This was the most disappointing part. However because of the superb view and services, I was able to enjoy the trip! Will definitely go back and hope the foods are good by then.
It was my mums birthday she had a very lovely experience at the hotel. The food was veery good and I highly recommend all inclusive. The drinks kept on flowing.
Good
69 reviews
7.9/10
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Ccalvin mandelaExcellent, soothing, with elegance . Wonderful room service with amazing reception. Classic views of diani, well designed swimming pool and comfortable amenities around. Kudos to the entire team .I recommend to all who wish to have a perfect stay at diani. Thanks .
AAnonymous UserThe whole resort staff are very friendly and nice. The breakfast and dinner are really good with a wide variety of choices . However , the rooms and amenities need a bit of refurnishing as it starts to see slightly dated. The toilet needs to be cleaner as there seems to be some hard white spots appearing on the levers. The entertainment room also needs to be maintained.
Overall , we still had a good stay nevertheless
GGuest UserWonderful hotel - great location and also the facilities are great.
The only issue is when the hotel is full - there are insufficient Beach towels. it doesn't help that most people take more than expected ie 3/4 more per person rather than one per person. We had to wait the whole day to get a clean towel. ( speaking to other guests - they collected their towels @ 7.30am or the night before...) . Would recommend that management bring in a CARD system for beach towels so that everyone has an equal allocation( when it is not full you can revert to the current system. )
Guest relations ( Marcia) is amazing and recommend speaking to her about anything local. She can advise you and help whenever possible.
the biggest positive is the FOOD - it was amazing and the freshest of the cooking was visibly seen.
the bar was quick to respond to drinks orders. the only issue is the amount of paperwork they need as most guests are on All- inclusive yet it was requested that the room number be given every time you ordered a drink. Perhaps management can review this? let the staff see the BANDS to decide which needs food orders or not
GGuest UserWe had a family vacation in early May. This is not our first time at this hotel. The price/quality ratio is good. The only thing that really irritates us is the locals who are always pestering you and trying to sell you something with a 100% markup. We decided to walk to the newly-emerged island and realized that we had gone without slippers in vain. There were a lot of hedgehogs. The local ”hike sellers” helped us out with their slippers, but the price for 3 people was 9,000 Kes, which is comparable to the cost of a motorboat that will take you to a place where there are many different fish, starfish, and other sea creatures.
MMathNerdSwahili Beach Resort is a great all inclusive resort in Diani Beach in Kenya. It's perfect as a base for staying in the area, with everything you need included. The rooms are spacious, the staff are incredible (and I mean incredible - nothing is too much trouble for them, they are so polite and will really go to great lengths to help you).
The only issue is that if the resort puts you in a room that is different to what you've booked (in our case, we booked a Standard room and we got given a Superior room), it can be difficult for them to find your reservation in their backend systems.
So ensure you go in with printed proof of your reservation and payment, and eventually it will all get sorted.
Otherwise, it's amazing, the Dawa drinks are top notch and the rooms are spacious and inviting.
GGuest UserIt was my mums birthday she had a very lovely experience at the hotel. The food was veery good and I highly recommend all inclusive. The drinks kept on flowing.
AAnonymous UserOlder hotel located directly at the beach. Unfortunately, the restaurant staff lack basic training, the food quality is just average.
The monkeys and birds sometimes help themselves from the guests' plates. Other hotels in a similar situation deal with this annoying problem in a better and more professional way. Basic drinks and ice cubes are often missing. The fridge was missing in the room and the cell phone system didn't work either.
For a so-called four-star hotel with a corresponding price, one can expect a lot more in all respects. than just smiling staff. Unfortunately not to be recommended.
AAnonymous UserPleasant hotel in a good locatopn with very friendly staff. In general, room renovations are slowly overdue.
Because of the noise, it is best not to take a room in the basement.
PPrateshkWe had a good fun time. Booked in 2 nights. Place is calm and relaxing. The rooms very clean and cozy.
The staffs were friendly and kind. The evening animation team was fun. Food wasn’t bad tho I feel the variety could be better, options and time taken to refill was abit needed. Other than that all it was fun and chilled out experience.
GGuest UserI've had a great stay in Safari hotel! There was a bit of a problem with my reservation but they took care of it the best way possible. The whole staff treated me like a family member. They were super helpful for anything I'd need. Special thanks to Jackson who really took care of me making sure it was alright.
Thank you guys and I hope to see you all again!!!
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