If you have luggage, drop off first at lobby since there is no concierge in the basement.
Overall check in and check out smooth and fast.
Hotel open the buffet for “sahur” even the choices not too many.
The room was clean, have nice view and balcony.
To get to fish pond, green house need quite effort, a bit challenging if you’re fasting.
The staff very helpful and nice.
Overall was pleasant experience
If you need a place just to relax and do nothing, its the best place for you. Cozy Place, no need to use AC, silent and you can feel the nature…. They provide water in a Galon, no need to bring your own.. you can watch Netlix, Youtube, WeTV.
The stafs is really nice and helpful.
The room was clean, and the AC was ice-cold. All the staff, from security to reception, gardeners, and restaurant staff, were incredibly friendly. The warm pool was absolutely fantastic, complemented by an unbeatable view! My only minor suggestion would be to perhaps add more variety to the breakfast menu rotation and the live cooking stations. During our two-day stay, the buffet items were almost identical on both the first and second days.
Shout out to the front desk staffs Firda and Jenti and everyone else for their excellent service. The location is convenient, especially with shopping and dining options nearby. Overall, a reliable 4-star hotel suitable for both business and leisure stays.
Our room was upgraded to grand deluxe and it was very spatious. The service was great, all the staffs are very friendly and polite. Aldiansyah was very attentive, so kudos to him. At first, there were some input error, so supposedly our cards to the room should work for 2 nights, but only registered as one, but staff worked very fast and delivered the new cards to our room immediately. Breakfast were great, especially the fritters and the tofu coated with some red sauce. Plenty of options also from indonesian and western food. No iron at room, but you can ask for it and they will deliver it to your room. No shaver, Some slight smell in the bathroom, but nevertheless it was a pleasant stay.
The room was nice and clean and the Mountain View from balcony was great. The staff were very attentive, efficient and friendly. Would definitely go back.
The location is excellent and very easy to access. The breakfast was delicious, with a great variety of options. The restaurant there is also very good, especially the FIRE Grill.
The facilities are fantastic, particularly for children — they really enjoyed their time there.
Highly recommended for families
Highly recommended! The place is comfortable, the breakfast is delicious, and the service is quite satisfying. The only downside was that the fridge in my room wasn't cold enough. The operator said they would replace it, but it wasn't replaced in the end. Still, overall, it's a recommended place! 👍👍
We really enjoyed our stay at Le Eminence Hotel. The staff are very helpful and friendly. The food at the restaurant for breakfast and meals was of a high standard. The location of the hotel provides wonderful views of the mountains, especially from the sky lounge. The hotel room was of a good size and it was great to relax on the balcony with amazing views of the hotels garden / grounds and the surrounding mountainside. It was also nice to have a morning stroll through the grounds
This is always my go-to hotel when I’m visiting. Plenty of malls and food options nearby. The rooms itself are well maintained and in good condition. The TV has access to basic free channels but nothing premium, so there is no Premier League, etc. The only flaw is the hot water, where the water isn’t hot enough.
Very Good
129 reviews
8.4/10
Price from
£18
per night
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