Hotels With Spa in Beijing, China

The room was spotless and tidy; the cleaning staff came every day to make sure everything was sparkling clean and replaced all our amenities. The hotel's location is excellent, very close to Wangfujing shopping area and the Forbidden City. A special shout-out to Apple, the guest relations manager, whose service was exceptional. She was very engaging and shared many recommendations for local food and attractions. She even treated me to afternoon tea, where I enjoyed some fruit and tea. Seeing that I was alone, she kindly kept me company and chatted with me. She also helped me resolve an issue with my parcel by contacting the courier company. Furthermore, she proactively helped me carry my luggage to the car. I'm incredibly grateful!

The service was pretty good overall, they even brought a special breakfast for the kids. However, when I was ordering takeout, the front desk staff seemed a bit clueless and couldn't answer my questions – that was a minor hiccup. The breakfast itself was delicious with lots of choices! **Cleanliness:** The cleanliness was decent; everything was quite clean. **Environment:** The surrounding area and facilities are incredibly convenient. The location is truly the best part, very, very convenient. After all, it's on East Chang'an Avenue, so the subway, dining, and even trips to Tiananmen Square and the Forbidden City are all easily accessible. It's super convenient for getting around. **Facilities:** The facilities are quite old. I really suggest they update them, as there was a slightly dated smell. If they were newer, it would be absolutely perfect. Paying over 1000 for such an old hotel isn't cheap, but the location definitely makes up for it.

Right at the start of the year, we met a wonderful person, Manager Min. I had originally booked a deluxe twin room, but he thought it wouldn't be comfortable enough for me and my three children, so he upgraded us to a deluxe duplex suite with a large bathroom and two bathtubs – so thoughtful! A special thank you to him. The environment is just as pictured. The service was incredibly patient and comprehensive. We ordered takeout, and the delivery driver just dropped it off haphazardly and left. The staff helped us search for it everywhere and then delivered it to our room, showing immense patience. 101 thumbs up! From now on, Hilton will be our first choice for travel – a great brand. I want to specifically mention the upgraded room. Since we're from the south, we're quite particular about Feng Shui. When he offered the upgrade, I specifically asked if it was a room at the end of the corridor, as I wouldn't want it, no matter how luxurious. He assured me it wasn't, and it was actually the very first room. That's fantastic! Thank you!

Great location, super convenient for getting around. I really liked it. The subway entrance is just a short walk away, and the hotel itself is excellent. I'll definitely stay here again next time I visit. It's really good, I loved it. I'll continue to stay here on future trips.

The lady at the front desk was so thoughtful and proactively upgraded my room. The room facilities were also quite good. What truly deserves praise is the breakfast; while the variety might not match a five-star hotel, the quality, service, and facilities were all excellent.

Service: Nicole Liu provided excellent service! Her directions to the room and explanations of the location were incredibly detailed, making for smooth and pleasant communication. Since the air conditioning isn't available in winter to maintain a constant room temperature, and I found it a bit warm, the front desk immediately sent up a portable air conditioner after I spoke with them. Also, a tall male staff member in the lobby, whose name I didn't catch, overheard my mother and me looking for a convenience store and proactively gave us directions! This saved us from having to walk around outside in the cold — thank you! 🙏 Facilities: The iPad control for lights and curtains was very convenient. Environment: Great Hygiene: Excellent

The room was spotless, and the king-size bed was incredibly comfortable with light and soft bedding. The staff were friendly, and the breakfast was delicious. I visited in winter, and the room temperature was perfect; despite the cold Beijing winter outside, I felt warm and cozy both physically and mentally as soon as I stepped into the hotel.

The hotel's location is excellent, just a ten-minute walk from the Temple of Heaven Park, making it super convenient for visiting nearby attractions and museums. When I checked in, they even upgraded my room! It had a built-in walk-in closet, which was perfect for hanging all my winter clothes, both inside and out. The hotel's buffet dinner was also great and offered excellent value for money. I'd definitely come back again if I get the chance.

The hotel is located in the CBD, very close to the CCTV Tower. The room offers a city view, which is visible from both the main room and the bathroom – quite nice at night. The room, decorated in a new Chinese style, is a good size at over 40 square meters, though the furniture is a bit dated. When we checked in, my friend had a bit of a disagreement with the front desk staff that wasn't resolved well. While my friend can be a bit short-tempered, the front desk's response lacked professionalism and emotional intelligence, which ultimately led my friend to cancel the reservation in anger and move to the Rosewood next door.

1: The front desk staff who checked me in, wearing teal eyeshadow, kept a straight face and emphasized three times that I needed to keep the executive lounge schedule and adhere to its times. Excuse me, is this my first time visiting an executive lounge? And second, I'm not blind or deaf, so I would have understood after you said it once. Also, please fix your makeup. 2: After being in the room for a while, I noticed a yellow stain on a pillowcase. I called, and the attendant quickly came to replace it. It's no exaggeration to say she replaced the pillowcase in 2 seconds. This was, without a doubt, the best experience of my stay. 3: As part of the executive benefits, I had a late check-out until 4 PM. However, at 2 PM, my card stopped working. My three-year-old and I were stuck in the elevator, unable to go up, and he got scared. It was then that I realized they might have deactivated my card... We had to go back to the front desk on the ground floor to resolve it. All of this is fine, these are minor issues. 4: They charged me 3500 for check-in and took the deposit quickly. But getting the deposit back was a different story. I've stayed at so many five-star platinum and diamond hotels, and I've always received my deposit before even leaving the hotel entrance. This is the first time I've encountered not receiving it after 12 hours. Customer service told me it would be returned via the original payment method within 48 hours... I've truly never heard of a deposit being delayed like this. 5: The shower in the room was very cold, and at night, it was extremely hot, making it hard to sleep. The breakfast was decent but didn't offer much. Please stop serving that 'cheong fun' (rice noodle roll); it's an embarrassment. Anyone who has ever had 'cheong fun' would know what I'm talking about... The executive lounge had almost nothing to eat; it was far too little, not even half of what you'd find at a Ritz. The orange juice was good. There was one young male server in the executive lounge who was absolutely the best; the other female staff were just props. That's all.