Hotels With Spa in Beijing, China

The room was spotless and tidy; the cleaning staff came every day to make sure everything was sparkling clean and replaced all our amenities. The hotel's location is excellent, very close to Wangfujing shopping area and the Forbidden City. A special shout-out to Apple, the guest relations manager, whose service was exceptional. She was very engaging and shared many recommendations for local food and attractions. She even treated me to afternoon tea, where I enjoyed some fruit and tea. Seeing that I was alone, she kindly kept me company and chatted with me. She also helped me resolve an issue with my parcel by contacting the courier company. Furthermore, she proactively helped me carry my luggage to the car. I'm incredibly grateful!

The service was attentive and warm, and the pool was huge and absolutely stunning. The buffet offered a wide variety of dishes, and the fresh-squeezed juice was a big hit with the kids. We even signed up for a membership! On our way out, we grabbed some macarons from the lobby pastry shop. We'll definitely be back for another stay, eat, and play experience when we have the chance.

Right at the start of the year, we met a wonderful person, Manager Min. I had originally booked a deluxe twin room, but he thought it wouldn't be comfortable enough for me and my three children, so he upgraded us to a deluxe duplex suite with a large bathroom and two bathtubs – so thoughtful! A special thank you to him. The environment is just as pictured. The service was incredibly patient and comprehensive. We ordered takeout, and the delivery driver just dropped it off haphazardly and left. The staff helped us search for it everywhere and then delivered it to our room, showing immense patience. 101 thumbs up! From now on, Hilton will be our first choice for travel – a great brand. I want to specifically mention the upgraded room. Since we're from the south, we're quite particular about Feng Shui. When he offered the upgrade, I specifically asked if it was a room at the end of the corridor, as I wouldn't want it, no matter how luxurious. He assured me it wasn't, and it was actually the very first room. That's fantastic! Thank you!

They have a self-service beverage bar with a coffee machine, tea dispenser, and a snack stand, which really highlights the service-oriented nature of the space. The service was excellent; the front desk staff were very patient and friendly, communication was seamless, and they truly understood customer needs. The room facilities were all comprehensive. It was a great experience coming here.

The lady at the front desk was so thoughtful and proactively upgraded my room. The room facilities were also quite good. What truly deserves praise is the breakfast; while the variety might not match a five-star hotel, the quality, service, and facilities were all excellent.

Service: Nicole Liu provided excellent service! Her directions to the room and explanations of the location were incredibly detailed, making for smooth and pleasant communication. Since the air conditioning isn't available in winter to maintain a constant room temperature, and I found it a bit warm, the front desk immediately sent up a portable air conditioner after I spoke with them. Also, a tall male staff member in the lobby, whose name I didn't catch, overheard my mother and me looking for a convenience store and proactively gave us directions! This saved us from having to walk around outside in the cold — thank you! 🙏 Facilities: The iPad control for lights and curtains was very convenient. Environment: Great Hygiene: Excellent

The room was spotless, and the king-size bed was incredibly comfortable with light and soft bedding. The staff were friendly, and the breakfast was delicious. I visited in winter, and the room temperature was perfect; despite the cold Beijing winter outside, I felt warm and cozy both physically and mentally as soon as I stepped into the hotel.

The hotel's location is excellent, just a ten-minute walk from the Temple of Heaven Park, making it super convenient for visiting nearby attractions and museums. When I checked in, they even upgraded my room! It had a built-in walk-in closet, which was perfect for hanging all my winter clothes, both inside and out. The hotel's buffet dinner was also great and offered excellent value for money. I'd definitely come back again if I get the chance.

This stay was fantastic! The hotel's location is super convenient, right outside a shopping district and subway station. The front desk staff were warm and attentive, and check-in was incredibly fast. The room was clean and tidy, the bedding soft and comfortable, and it was so quiet at night that I slept soundly until morning. The breakfast had a great variety of Chinese and Western options, and tasted delicious. I'll definitely choose this place again on my next visit!

1: The front desk staff who checked me in, wearing teal eyeshadow, kept a straight face and emphasized three times that I needed to keep the executive lounge schedule and adhere to its times. Excuse me, is this my first time visiting an executive lounge? And second, I'm not blind or deaf, so I would have understood after you said it once. Also, please fix your makeup. 2: After being in the room for a while, I noticed a yellow stain on a pillowcase. I called, and the attendant quickly came to replace it. It's no exaggeration to say she replaced the pillowcase in 2 seconds. This was, without a doubt, the best experience of my stay. 3: As part of the executive benefits, I had a late check-out until 4 PM. However, at 2 PM, my card stopped working. My three-year-old and I were stuck in the elevator, unable to go up, and he got scared. It was then that I realized they might have deactivated my card... We had to go back to the front desk on the ground floor to resolve it. All of this is fine, these are minor issues. 4: They charged me 3500 for check-in and took the deposit quickly. But getting the deposit back was a different story. I've stayed at so many five-star platinum and diamond hotels, and I've always received my deposit before even leaving the hotel entrance. This is the first time I've encountered not receiving it after 12 hours. Customer service told me it would be returned via the original payment method within 48 hours... I've truly never heard of a deposit being delayed like this. 5: The shower in the room was very cold, and at night, it was extremely hot, making it hard to sleep. The breakfast was decent but didn't offer much. Please stop serving that 'cheong fun' (rice noodle roll); it's an embarrassment. Anyone who has ever had 'cheong fun' would know what I'm talking about... The executive lounge had almost nothing to eat; it was far too little, not even half of what you'd find at a Ritz. The orange juice was good. There was one young male server in the executive lounge who was absolutely the best; the other female staff were just props. That's all.