Hotels With Spa in Guangdong, China

I chose Wyndham again this year because of my pleasant stay during New Year's Day last year. However, the service this time, at the same time of year, was vastly different. First, the front desk handling check-in clearly ignored my special requests. As a result, when I got to the room, I found that the room I booked was the exact opposite of what I requested. Furthermore, the so-called 'lake view' room only offered a view of large trees (Picture 1). If the hotel didn't have the requested room, shouldn't the front desk have informed the guest? Secondly, I don't think Wyndham accurately estimated the number of guests for breakfast. The entire breakfast restaurant was incredibly noisy, no different from a wet market. I can understand this, as it's a holiday and there are many people. But while people were eating, those coming in would just stand next to others' tables, which I imagine was frustrating for both those trying to eat and those looking for a table. The restaurant staff's instructions for seating guests were also unclear (Picture 3). This is because there were actually dining areas on the other side of the restaurant, but they were in a sunken area and hard for guests to notice. As for the auntie at the rice noodle roll station, I wonder if she wasn't getting paid or wasn't trained, because she wore an unpleasant expression for all to see. If you can't give an extra portion according to policy, you can explain it nicely, because guests might not have seen the notice. But being confrontational with guests only causes anger, especially when the dining atmosphere is already so frustrating! In other hotels, staff are attentive to special families and even offer assistance, but despite Wyndham's high room rates, the service falls short. The breakfast selection was very ordinary, very ordinary, and with so many people, the queues for the limited made-to-order stations were incredibly long. The experience was very poor, and I didn't end up eating much anyway. Thirdly, the five-star Wyndham clearly has very poor preparedness for its guest traffic during holidays. As the weather turned cold that evening, and the forecast had warned of it, which everyone knew, many families with children needed extra blankets. However, the blanket I requested half an hour ago wasn't delivered. Finally, after I called to follow up, they said there were no blankets, and it took another hour for the requested items and a bedsheet (which was better than nothing) to arrive. In short, this stay was very unpleasant. A big-brand hotel is still inferior to a guesthouse!

The environment is great, and the staff are mostly young, professional, and have a good service attitude. However, I felt the communication about the package services could be better. I booked the room, and my friend arrived first, but it seemed she wasn't aware of the photography, drinks, and entertainment included in the package. When I arrived, I was only told that the entertainment needed to be booked in advance and couldn't be done online, which was quite inconvenient. Another minor issue was that the tissues in the hotel were very thin, which wasn't a great experience. Although the hotel is a bit secluded, you can still order takeout, and it even gets delivered right to your door. I recommend 'Jindi'. The breakfast stands out from other buffet breakfasts, but the overall taste was just average; there's room for improvement.

Huge thanks to the front desk staff for patiently helping me switch rooms. I had some personal preferences for the room, and they did their best to accommodate them, even upgrading my room, which was wonderful. However, the bed was quite firm, and the duvet cover fabric felt a bit stiff and rough to the touch, not very smooth. I wonder if it's an issue from washing? As for the wet and dry sauna experience: I didn't dare go into the pool because there was no lifeguard present.

We stayed at this hotel during the New Year's Day holiday with our child for a trip to Chimelong. It included a 'one-pass' entry to Chimelong Ocean Kingdom (and the Chimelong show), so it offered decent value for money. The hotel service was pretty standard. When we arrived by car, a valet immediately greeted us, helped with our luggage, and directed us to the parking garage. The lobby was quite distinctive, clearly showcasing typical Chimelong amusement park elements. There were a lot of people checking in, but a welcome dance kept my daughter entertained during the wait, which she really enjoyed. Our room faced the ocean and the dolphin pool, allowing us to watch the dolphin show up close. Getting to Ocean Kingdom was convenient with a ferry shuttle, taking about ten minutes. There were many attractions; my daughter especially loved the sea lion surfing bumper boats and the ice cream. The Whale Shark Exhibit was also very popular with kids, and it's the largest aquarium in Asia! I brought my son here ten years ago, and it was quite impressive then too. We watched the Chimelong parade and fireworks show for two nights, which made the ticket price feel worthwhile! Compared to ten years ago, the Chimelong show felt a little less thrilling and adventurous, but they've added more video games and popular cartoons that kids love, which was still a good choice. Hotel dining was available at all times, but the food quality was just average and definitely needs improvement. Overall, it was still a great experience, and the trip was well worth it!

The welcome coffee offered by the hotel can be redeemed for a latte, Americano, or hot milk. The room style is quite new and unique, and there's a subway station downstairs, making it convenient for getting around. They even gave us a free room upgrade. The service was very thoughtful. Happy Hour (Cocktails): The cocktails were great. Exclusive Double [Coffee] Special Coffee Drink Voucher: The Americano was good. I would definitely book this place again next time.

I specifically came to Foshan to buy furniture and chose the Sofitel Foshan, which has a great reputation. Before checking in, I saw the hotel's introduction, and it definitely lived up to expectations once I was there. The hotel's decor, from the first-floor entrance to the rooms, is very stylish. This time, I stayed in a Luxury Postmodern room, which also had a lot of character. The overall facilities in the room were excellent, and the hygiene was very good. This morning, I saw Jingjing, the floor manager. Even though the hotel was very busy, she went above and beyond to graciously grant us a late check-out, allowing me to take a nap after finishing my furniture shopping. The service was truly exceptional!

As China's first five-star hotel, the White Swan Hotel in Guangzhou is more than just a place to stay; it's a legend etched into the city's memory. Located on Shamian Island by the riverside, it overlooks the Bai'etan Lake and the Pearl River. Its century-old European-style architecture blends elegantly with traditional Lingnan gardens. Since its opening in 1983, it has hosted heads of state from over a hundred countries and is listed as a 20th-century architectural heritage site. This rich heritage is something no other hotel in Guangzhou can replicate.

My stay at Hilton this time was very satisfying. The room's decor created a sense of luxury, and the lighting and bedding were both comfortable and showed thoughtful attention to detail. The floor-to-ceiling windows brought the city closer to the room, allowing me to sunbathe while overlooking the streetscape during the day and enjoy the dazzling city lights at night. The guest relations manager was enthusiastic and attentive, doing their best to provide service that met my needs. The only downside was that the hotel has central heating, and the in-room air conditioning couldn't be controlled, so it always felt quite warm.

This was my first time staying at a Shangri-La hotel, and honestly, it wasn't as good as I'd imagined. The complimentary water in the room was Ice Dew, and there were only two bottles. That's incredibly stingy. For a five-star brand hotel, you'd expect at least Nongfu Spring or Wahaha. They're cutting costs to the point of no return. The last time I encountered Ice Dew in a five-star hotel was at the Gran Meliá Xi'an, about seven or eight years ago. I also tried the hotel's spa, and the price definitely didn't match the service. The woman at the front desk was also the masseuse, and frankly, her technique was very unprofessional. I ended the session early because of it. I would absolutely never choose it again. A good spa should add value and reputation to a hotel's brand. This one felt like it was outsourced. I'm guessing they charge too much for rent, and without making a profit, they just end up trying to fleece guests. I definitely won't choose it again.

I'm a bit unclear whether St. Regis's ”butler service” means a specific person contacts you at check-in or beforehand, and is responsible until you check out, or if it just refers to the guest service hotline on the in-room phone. The public areas are worth a visit, including the rooftop bar. The predominantly dark color scheme gives it an 'old money' feel, not at all gaudy. The play of light and shadow from dusk till nightfall is especially captivating. Many new hotels nowadays favor lighter colors, which can come across as a bit too 'young' or 'fresh'. The room showed some wear and tear, and there was the often-complained-about carpet (an unsolvable issue unless regularly replaced). The view facing Ping An Finance Center is actually quite ordinary, just a small pillar, and these rooms tend to be a bit smaller, feeling like they were carved out of a storage space. Rooms facing Hong Kong are a normal size, and looking across a 'ditch' at it gives a strange feeling (I haven't been to Hong Kong). I requested a room change for the view, and the hotel was very accommodating. There were welcome fruits. As a regular guest, I don't expect much more. The gym equipment is relatively complete. Breakfast doesn't offer à la carte options, and the variety is decent, but some items were subpar – the rice rolls were mushy and flavorless. Ice cream at breakfast is a plus, though. There was a queue for breakfast, which is the only hotel in Shenzhen I've encountered this at so far, even during New Year's Day, other hotels didn't have this. The strangest thing was being asked for my room card by staff when I went to explore the lobby public areas and bar at night. And I didn't see anyone else being checked during my stay (except when entering the breakfast restaurant). Perhaps I didn't look like someone who could afford to stay at the St. Regis. However, the attitude was quite different when they pressed me for a five-star review during check-out.