The hotel's hot spring swimming pool is great. It is very convenient to make an appointment in advance. The hotel is right by the lake, the castle is very close to the store, and the central location is very good. The room is slightly smaller, others are very good
A high-class hotel in a remarkable location. A beautiful view from the magnificent and very large swimming pool. The outdoor restaurant is superb, but a storm prevented us from enjoying it. The pool bar, with its very comfortable furniture, was excellent, and the cocktails were accompanied by numerous appetizers. Breakfast was generous and generally of good quality.
The room was very spacious and very bright, with a view of Lake Varese.
Dinner at the hotel restaurant was satisfactory, although it could have been a little more substantial.
The only downside: a porter could be useful.
The best night of the trip to Italy, the old hotel is a guaranteed service, not an old house or an old hotel, it is a hotel that must have hotel management experience. This location is excellent, the service is excellent, there is history, the scenery is unique, and the breakfast is a five-star standard. I will definitely stay here next time. I must live in a room with a large balcony. This is the most cost-effective hotel in Italy. There is no other to compare with it.
Hotel was really clean and nice. However, I got stuck a night at a tram/bus stop 15 minutes from the hotel on my way back from the city centre because the bus 99 was out of service. I was unfamiliar with the area and didn't speak italian. I called the hotel to ask if they could help call a taxi to pick me and bring me to the hotel. (I was going to pay the taxi obviously ) but they said they couldn't as they weren't allowed to do this. I ended up finally getting back to the hotel at almost 1am, after been assisted by some locals.
The facility is large and comfortable, very clean. The restaurant offers medium-high level cuisine with good service. The rooms are large and all have a large balcony. There is also free parking.
Very satisfying experience
Comfortable and clean hotel with a fresh and modern reception area. Provides free luggage storage after checkout for the rest of the day in case you have a later journey elsewhere. The standard double room was very spacious, although perhaps could use more lights as it would be a bit dark even with all the lights turned on.
My main complaint would be the location; there is no train/metro station near the hotel and you need to take a local bus to the metro station - the problem is that the nearest bus stop is about 10-15 minutes walk away which adds a lot of time to an already long journey if you wish to go to central Milan (total time with walking is around 50-60 minutes).
Tip: You can take a 3 minute Lime scooter between the hotel and the bus stop, and vice versa, which will save you about 10 minutes walking each time
I stayed one night in a single room, which was larger then expected, as was the bed which was a 3/4 bed not a single. Slim line fridge and happy to see the in-room safe was large enough to take a laptop. Perhaps the only thing missing was some way to make tea or coffee. Everything was very clean. The only strange thing is the reception desk which is entirely glassed in with small slit at desk level making it necessary to bend down to hear what the receptionist was saying........not exactly a ”friendly” first impression upon arrival. The area around the hotel is beautiful with a lot of cafe's and restaurants. Also a very good, large supermarket just around the corner. Overall, a nice stay and will definitely stay again.
1. I was happy with the facilities and cleanliness, but everything in the minibar cost money. The complimentary water bottle was tiny (pic 3), and a bottle at the downstairs bar was 5 Euros (pic 7). Make sure to go down and buy it yourself, as they charge an 8 Euro service fee for delivery, making one bottle 13 Euros.
2. There was an extra charge for ordering an omelet at breakfast.
3. Other than that, everything else was satisfactory.
Nice, modern, and warm hotel with a welcoming, charming staff who speak Italian, French, English, and other languages.
Comfortable rooms and modern bathrooms with beautiful lighting and subdued lighting in the rooms.
On the other hand, the restaurant is a bit lacking, just like breakfast in some Italian hotels; it's also a problem they need to improve a little in this area.
We had a great, exceptional stay there; just be careful with the annexes during the winter; some of them have problems with their radiators for heating. We had to change accommodations from the annexes to the hotel itself because of the cold.
A good hotel, it deserves its stars 🌟
Absolutely recommended for its location.
Very Good
132 reviews
8.6/10
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GGuest UserI stayed one night in a single room, which was larger then expected, as was the bed which was a 3/4 bed not a single. Slim line fridge and happy to see the in-room safe was large enough to take a laptop. Perhaps the only thing missing was some way to make tea or coffee. Everything was very clean. The only strange thing is the reception desk which is entirely glassed in with small slit at desk level making it necessary to bend down to hear what the receptionist was saying........not exactly a ”friendly” first impression upon arrival. The area around the hotel is beautiful with a lot of cafe's and restaurants. Also a very good, large supermarket just around the corner. Overall, a nice stay and will definitely stay again.
GGuest UserHotel was really clean and nice. However, I got stuck a night at a tram/bus stop 15 minutes from the hotel on my way back from the city centre because the bus 99 was out of service. I was unfamiliar with the area and didn't speak italian. I called the hotel to ask if they could help call a taxi to pick me and bring me to the hotel. (I was going to pay the taxi obviously ) but they said they couldn't as they weren't allowed to do this. I ended up finally getting back to the hotel at almost 1am, after been assisted by some locals.
GGuest UserComfortable and clean hotel with a fresh and modern reception area. Provides free luggage storage after checkout for the rest of the day in case you have a later journey elsewhere. The standard double room was very spacious, although perhaps could use more lights as it would be a bit dark even with all the lights turned on.
My main complaint would be the location; there is no train/metro station near the hotel and you need to take a local bus to the metro station - the problem is that the nearest bus stop is about 10-15 minutes walk away which adds a lot of time to an already long journey if you wish to go to central Milan (total time with walking is around 50-60 minutes).
Tip: You can take a 3 minute Lime scooter between the hotel and the bus stop, and vice versa, which will save you about 10 minutes walking each time
GGuest UserCouldn’t have chosen a better hotel near Bergamo airport, the junior suite was huge with a double bed and a single bed. The rooms came with free access to the spa which was lovely. I certainly felt comfortable and relaxed at this hotel. They had shuttle buses running to and fro the shopping centre and the airport at a fee of €5 each way. The place was clean, service was great and I would definitely come back to this hotel again!
SShanghaiqiushuzhenPros: The room was upgraded to premium, the hotel and the room smelled good, the minibar and refrigerator were free, a pad could control the entire room, the breakfast was rich with both cold and hot dishes, the service was very friendly and they would remember the guest's name to greet them, and the club sandwich from the room service was more delicious than expected!
Cons: No HBO, the switch on the wall in the room was too bright and affected my sleep at night, and there was no hook at the door of the shower room, which was inconvenient to put towels.
RRip RipBased on high expectations and experience of luxury hotels:
Friendly staff, surprised to have access to room before 11am ( without needing to pay extra) always appreciate when hotels are sensible knowing the room was available and why not.
Hotel was delightfully fragranced with good storytelling throughout ; for leisurely enjoyment and increasing our time spent at the hotel.
Room was very bright , contemporary design with comfortable easy to manage digital controls for lighting and climate control.
Likewise bathroom was spacious and practical.
Linen felt luxurious for the “price of hotel”
I highly recommend the hotel as I have been to Milano many times and stayed in the centre or near Centrql station but decided to try Navigli area for a change.
The subway line was very convenient to go to Brera and actually to Central train station or the Linate airport.
We had dinner and also breakfast at the hotel; both occasions exceeded our expectations. True value for money AND delicious , generous portions / offering with excellent bespoke service !!!
Will want to stay there again !
BBeatriceLee1. I was happy with the facilities and cleanliness, but everything in the minibar cost money. The complimentary water bottle was tiny (pic 3), and a bottle at the downstairs bar was 5 Euros (pic 7). Make sure to go down and buy it yourself, as they charge an 8 Euro service fee for delivery, making one bottle 13 Euros.
2. There was an extra charge for ordering an omelet at breakfast.
3. Other than that, everything else was satisfactory.
JJialakesusiThis hotel has excellent amenities and services. The breakfast spread was fantastic, even including smoked salmon. It was also very convenient to have two complimentary bottles of mineral water in the room. The location was great for getting onto the highway, which was just on the outskirts of the city. The bed was incredibly comfortable, and I had a really good rest.
Llinlinlin_00The room is very modern and convenient, and the hotel will use social software to communicate in advance. The hotel is a 3-minute walk from Milan Cathedral, 2 minutes from the arcade, and 3 minutes from the subway station. The location is very good. Not noisy at all at night.
GGuest UserI m happy with most of the things but I checked in 12.30Am with my son and he’s epileptic they gave room right end of the building I have walk with him for ten minutes to go to room he was very tired I checked late night thy should consider again have to walk 10 minutes to lift and then go to level 1 for breakfast I paid for my sons breakfast but because thy gave me room soo far my son was tired he missed the breakfast he said it’s long walk and he was tired
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