Hotels With Spa in Phuket Province, Thailand

The most honest review you’ll read on Beyond Kata. I booked Beyond Kata after weeks of research, swayed by its beachside location, high price (the highest in the area), and glowing reviews. I thought, why not treat myself to the “best”? Big mistake. 👉 If you’re still deciding, book another resort now. There are stunning properties with sea views nearby that cost less than a premium room here. The welcome at reception was warm, and while check-in was slow, it was smooth. The property is maintained, but definitely dated. For the price, it falls short of expectations, especially if you’re used to Asian standards of premium hospitality. This hotel clearly caters more to Western tourists, for whom “expensive” is just mid-budget. We booked a premier room and requested to be moved just a few rooms up for a partial sea view, something we paid for, and they refused, despite the hotel not being fully booked. Small gestures like this make guests feel valued. Sadly, not here. The staff were polite but not proactive. At the poolside bar, I asked for a lighter and was flatly told they had none, not even a matchbox. No effort to help, which felt disappointing. And then, the real letdown: the beach. Crowded, noisy, dirty. Plastic bags, fishing nets, and rope floated in the water. My heart sank thinking of how much we’d paid to sit by a polluted sea. The hotel’s photos of sunbeds on the beach are misleading, those belong to local vendors, not the hotel. We didn’t even bother swimming after the first day. Outside the hotel, the main street is lively with plenty of restaurants, bars, and even a night market that caters to most food preferences, Thai, Indian, Italian, you name it. But be warned: everything right outside the hotel is priced up for tourists staying in “fancy” resorts. Walk just a little further down the road or off the main strip, and you’ll find authentic, much better-value food and drink. This is worth knowing if you don’t want to overspend every meal. In hindsight, if we’d stayed at Chanalai Garden Resort, Andaman Cannacia, or Orchidea Resort, we’d have enjoyed gorgeous hilltop views of the beach, quieter pools, and better value overall. Final verdict: - For Asian travelers expecting premium hospitality at a premium price - avoid. - For anyone else, paying extra just to be near a crowded, polluted beach simply isn’t worth it. ✅ The only redeeming factor: the beds and rooms were genuinely lovely. TL;DR: Overpriced, dated, staff not proactive, polluted beach, tourist-trap dining nearby. Better-value resorts with views and pools exist just up the hill.

The hotel is very clean and well-maintained, and the staff are genuinely kind and helpful. Hygiene and overall presentation are excellent. However, I wouldn’t consider this a true five-star hotel — it feels more like a solid four-star. The view from the room was disappointing, as it doesn’t overlook the street or any scenery, which was a real letdown. Also, some basic amenities were missing, such as a shaving kit and toothbrush. Another thing that bothered me was the towel policy – there are only two towels in the room, and to get new ones, you first have to return the used ones.

Upon arrival, I was immediately impressed by the exceptionally helpful staff. They were knowledgeable and could answer all my questions. The cleanliness was outstanding, which I really appreciated. They also have a swimming pool, which I enjoyed using. The water was incredibly clean, and it seemed like they cleaned it constantly after each use. The pool area itself was well-maintained and beautiful. I genuinely recommend this place; it's absolutely fantastic. I would definitely come back and book a stay here again if I have the opportunity. Highly, highly recommended!

We found this hotel to be an exceptional value. The stunning view of the beach provides a perfect backdrop for a truly quiet and relaxing stay. We never had trouble finding a spot by the pool, as there were always plenty of comfortable sun loungers available. The staff's service was fantastic, and while the breakfast was simple, it was delicious and more than enough to start our day. The hotel's location is also a major plus—everything you need, from restaurants and a night market to shopping and convenience stores, is just a short walk away. Plus, it’s a quick and easy 15-20 minute taxi ride to Patong beach.

This hotel is located just a 5-minute walk from the beach, yet it remains pleasantly quiet, which made my stay very comfortable. The greatest strength of the property is its staff — always attentive, helpful, and genuinely pleasant to interact with. While the furniture and fittings are slightly dated, the overall cleanliness was excellent, which I value the most. The hotel offers a spacious swimming pool, delicious breakfast options, and convenient room service. I ordered food to my room, and they even included a complimentary dish, which was a lovely gesture. Additional services such as excursions, taxi bookings, and an on-site currency exchange machine make the stay even more convenient. I also visited the spa, which provided a very positive and relaxing experience. Overall, a comfortable and welcoming hotel with excellent service.

The hotel boasts a pleasant environment, complete with lush greenery and a swimming pool. Our room was very spacious and came with a balcony, though it seemed to be connected to the adjacent room, so I never actually used it. The daily breakfast offered some variety and was always sufficient. The sea is just across the road, and there are convenience stores, massage parlors, and other amenities nearby, making the location very convenient. A minor downside was that the room's soundproofing wasn't particularly good. On my second night, I could distinctly hear the repeated sounds of the neighboring room's door opening, closing, and card key swipes in the middle of the night. Despite this, overall, it was still a good stay! The next time I visit Rawai, I would be happy to stay here again.

Excellent Stay in a Spacious, Modern Room I recently stayed in one of the new rooms located approximately 300 meters at the rear of the resort. The room was impressively spacious and well-appointed, featuring a large, comfortable bed with clean, fresh bedding. A notable highlight was the generously sized balcony, perfect for relaxing outdoors. The breakfast buffet offered good value for money, with a wide selection of healthy and well-prepared options. The resort also boasts several swimming pools, including one of a decent size suitable for proper swimming. However, it’s worth noting that the pool water appeared to be heavily chlorinated. The only drawback was the bathroom, particularly the toilet, which was surprisingly small—more suited to a child than an adult. This design oversight could be a significant issue across the many rooms in the new block. Despite this minor inconvenience, the overall experience was very positive, and I would highly recommend the resort for its comfort, facilities, and excellent value.

One of the best hotels ever had, so beautiful, once entered the hotel, we felt like in another world, pool, room, gym, game area, restaurant, perfect mix of Thai and Arabic style. We stayed in the Oasis room, there is a nice garden, in the evening, the way to the room is with the besutiful light, it’s embaded in the way. The pool in the day time and evening time is just wonderful! We stayed everyday in the hotel, because it’s so beautiful. The Location is also good, walking distance to all the locations and beach. They have shuttle bus to the beach, very convinient.

I've been to Phuket 4-5 times, and this is the most satisfying hotel I've stayed at. I did a lot of research before coming, so let me share my insights. 1. **The steep slope at the hotel entrance** Personally, I was completely fine with it. Even in flip-flops, it wasn't hard to walk, and I always took a motorbike right outside, so it didn't bother me at all. (If you're traveling with elderly people or children, I recommend taking a taxi for convenience.) 2. **Are Chinese guests treated differently?** Absolutely not. The staff at the front desk, both the young men and women, were incredibly patient. They proactively asked if I wanted to store my luggage and offered towels so I could relax by the pool while waiting. (Even if you don't speak English, you can rest assured. Even if you do speak English, they'll communicate with you in Chinese, and their explanations are very clear, so there are no communication difficulties.) 3. **Compared to other hotels with more prime locations, the geographical advantage here is slightly weaker.** However, the interior is very new, the water pressure from the taps is excellent, and the hot water doesn't cut out. It's also very quiet at night, so I got a great rest. All in all, I had a very satisfying holiday here, and I hope this helps anyone planning to visit!

This resort has a beautiful pool area, and the front desk staff are friendly and helpful. It has decent facilities but they are in need of maintenance and repair. We were there during the wet season and the ceiling in the restaurant leaked in several places, soaking the chairs. They placed towels on the floor at the entrance to wipe off your feet every morning but didn’t change them all day, so they were usually waterlogged and filthy. There is a movie theatre for the kids, which is lovely, but the screen is a white tarpaulin which is too reflective, making it hard to watch. Breakfast is okay, but the bread is often stale, the fruit was not very fresh, and the coffee in the urn was just instant coffee. You can order proper coffee (cappuccino, espresso, etc) from the ice cream shop next to the restaurant area, and we discovered upon checkout that they didn’t charge us for this, but included it in the breakfast, which was great! But because they don’t advertise this, and because the ice cream shop appears closed until 10:00, most guests suffer through with instant coffee, not knowing there are other options. There are several bar areas where you should be able to order snacks and drinks and exchange towels, but they were never staffed, and it was hard to find anyone to help. There was an incident one night with an electrical fire at 3 AM and the staff who cleaned up the mess in front of our rooms did so with loud shouting conversations for over an hour, while pushing water loudly across the floor with shovels. The next morning, instead of offering an apology, the manager greeted us by asking when we were leaving, which seemed an odd and unprofessional way to initiate a conversation about guest satisfaction. The rooms smelled musty and dank, and housekeeping didn’t regularly clean the rooms and change towels, unless we specifically asked them to. They usually came to check the rooms in the evening when we were already getting into bed. The beach is beautiful but it is across the road and reaching it requires walking through an unattractive garbage-strewn field. There are lifeguards and they did a good job marking safe areas to swim, but the beach is not ideal for young children as there is a strong undertow. The kids loved the slides and the pool and overall we had a good stay, but unless this hotel receives some upgrading and better maintenance, we would not stay here again.