3-Star Hotels in Gyeonggi-do, South Korea

The hotel is very clean, with great and well-equipped facilities. They truly care about and understand their guests. The customer service is excellent, the reception staff are very friendly, and the check-in process is quick and smooth. Even though I had already gone back home far away, they still helped me send the items I had left behind. Despite my limited Korean, they did their best to assist me. If I have the chance to visit that area again, I will definitely choose to stay here. The service is amazing, highly recommend this place!

언제나 친절하고 서비스좋은 호텔입니다 솔직히 칭찬을 더 해주고 싶긴한데 너무 좋은 서비스를 받아서 더 이상 할 칭찬이 없는거 같아요!

I thought the exterior lighting was beautiful, and the moment I opened the door to my room, a subtle fragrance seemed to take my mind off the day's fatigue. I'm so grateful to the front desk staff for their kindness. More importantly, the room was warm despite the cold weather, which helped me sleep soundly. I booked through Trip.com, so they even gave me a cute eco-friendly bag as a gift. Even though it was only a one-night stay, it was still very touching. I'll definitely book this place again on my next business trip.

The facilities are so-so and cleanliness is average, but the value for money is decent. I was shocked to find the bathroom door handle missing. There were no bathrobes, and only a few tissues left.

Our stay was good, but they could improve in terms of cleanliness... we found several dead bugs. The breakfast could also be improved with more variety. The bed was a bit uncomfortable, perhaps the bottom sheet, which was made of plastic, is not a good idea...

So my review will be a bit complicated. Basically, the issues you read about on other reviews are legitimate, but the staff is very friendly and will do their best to take care of you and respond to any concerns. My first room had a smoke smell, but they moved me to another room which was much better, and also had a bath which I was hoping for with my first room. To be honest, depending on the time of day, the smoke smell can be found in various parts of the hotel. I also had an issue where a glass door on the bathroom was touching the floor and unable to be opened. They fixed this within a few hours. The location is more convenient to travel by bus and then transfer to a subway. It is somewhat outside of Seoul so just be prepared for that. Otherwise, there is good shopping and food nearby without walking very far. I think the fact that a hotel has problems is not bad if they take positive steps to fix it, and they did a good job of that during my trip. Based on that I would consider staying again.

Overall, it was clean and quiet at night. You could comfortably walk around barefoot, truly on par with a 5-star hotel! Due to environmental considerations, toiletries weren't provided. The front desk staff all spoke English and communication was very smooth, resolving any issues promptly. The staff were polite and enthusiastic, and there was even a Chinese check-in guide, which was a thoughtful touch and absolutely wonderful!

Spent three nights here, overall good especially considering the price, just 10 min walk from the station, walking distance to all attractions Self check in, no staff Bed is nice, comfortable and clean, the bathroom is too but walls, bed's headboard and chair are incredibily dirty, clearly a mistake to get textured/cloth-covered walls and chairs because the stains are almost impossible to clean, the overall vibe of the room feels dirty even if it's clearly been cleaned (and floor, bed, bathroom are clean).

The scenery was so good. I knew there was nothing nearby. The hotel restaurant closed too early in the evening to taste the meal. I asked to change the pillow cover because it smelled like a cover, but it changed immediately. But the cover laundry is good, and it seemed that the pillow itself smelled. The room toilet was clean and nice. It was really beautiful when the sunset was falling. I think it's a good place to rest ~

The price is reasonable and the space is spacious and there are many things set up, which is good. However, as the saying goes, even beads need to be strung to be valuable, so there are some regrets in the management. The underground parking lot is really well-made, and the floor was so dirty that it was dirty to drag the carrier. If you sweep it with a broom and mop it, the floor should have been painted well, but they didn't do that. Still, the cost-effectiveness is the best!!!