The hotel is very clean, with great and well-equipped facilities. They truly care about and understand their guests. The customer service is excellent, the reception staff are very friendly, and the check-in process is quick and smooth.
Even though I had already gone back home far away, they still helped me send the items I had left behind. Despite my limited Korean, they did their best to assist me.
If I have the chance to visit that area again, I will definitely choose to stay here. The service is amazing, highly recommend this place!
Spent three nights here, overall good especially considering the price, just 10 min walk from the station, walking distance to all attractions
Self check in, no staff
Bed is nice, comfortable and clean, the bathroom is too but walls, bed's headboard and chair are incredibily dirty, clearly a mistake to get textured/cloth-covered walls and chairs because the stains are almost impossible to clean, the overall vibe of the room feels dirty even if it's clearly been cleaned (and floor, bed, bathroom are clean).
Our stay was good, but they could improve in terms of cleanliness... we found several dead bugs.
The breakfast could also be improved with more variety.
The bed was a bit uncomfortable, perhaps the bottom sheet, which was made of plastic, is not a good idea...
The bigger bath towel is only given 1 piece for a double room that I booked for 2 nights. Toilet paper need to be thrown into the rubbish bin and yet there’s no bidet at the toilet bowl. Would recommend adding this feature. Room is not cleaned after one night stay. Not too sure if you’ll need to make special requests. The room has an aircon unit but the Aircond were switched off centrally and cannot be used. Room has floor heating so the room is warm. You’ll need to open the window to let the cool air in. Stayed during Jan in winter. Hotel is a tad old. The basin has no stopper and turn moldy green
The hotel is located about a 5-minute walk from Suwon City Hall subway station. The facilities are comparable to what you'd find at an Ibis hotel in China, but the room was surprisingly spacious. For the price, it offers excellent value for money, especially in Korea. There's a self-service laundry room on B1, with both washing and drying machines costing 2,000 KRW per cycle.
We chose this hotel for its convenient location near the children's park. The room was spacious and comfortable, but the plumbing definitely needs an upgrade: both the sink faucet and the showerhead were faulty (leaking). Otherwise, the room was pleasant to stay in. I had booked a room with breakfast, but at the front desk, I was told it wasn't included, which was very strange. I ended up having to pay extra for breakfast. Thankfully, the breakfast was very appetizing and filling. I think I'd choose this hotel again for my next stay.
Stayed in this hotel for the Coldplay concert over at Goyang Stadium, which is literally 10mins walk away. I got the large/small twin bed. Mattress was super comfy. Room was good size with a lounge seat area. I even got a computer in the room that you can use. Was a Bath/walk in shower, however this bath is the like the size of the jacuzzi square shaped ones. My only fault here would be the towels they had. I had to go out and get my own - for the ladies, you may understand. Otherwise, lots of food spots, 2 minutes from train station, really cant go wrong.
Overall, it was clean and quiet at night. You could comfortably walk around barefoot, truly on par with a 5-star hotel! Due to environmental considerations, toiletries weren't provided. The front desk staff all spoke English and communication was very smooth, resolving any issues promptly. The staff were polite and enthusiastic, and there was even a Chinese check-in guide, which was a thoughtful touch and absolutely wonderful!
Very Good
201 reviews
8.8/10
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GGuest UserThe hotel is good. The room is spacious, good view from the window. We rented a room for two, but breakfast is offered only for one. Breakfast is good.
GGuest UserThe service was excellent . They will try their very best for you guys to be comfortable.
Location wise was excellent everything is near specially the bus at the train station.
QQuintanaI recently had the pleasure of staying at the CIMA Hotel in Dongducheon, and it was an outstanding experience from start to finish. The hotel strikes a perfect balance between comfort and convenience, making it a fantastic choice for anyone visiting the area.
The rooms are impeccably clean and well-maintained, with modern furnishings and thoughtful amenities that made my stay incredibly comfortable. The bed was exceptionally cozy, ensuring a good night's rest after long days of exploring. The spacious bathrooms, complete with high-quality toiletries, added a touch of luxury to the experience.
The location is another highlight. Situated conveniently near key attractions and transportation, CIMA Hotel is perfect for travelers looking to explore Dongducheon and its surroundings. It's also close to Camp Casey, which makes it an excellent option for military personnel and their families.
Additionally, the hotel's amenities, including high-speed Wi-Fi, an on-site café, and a well-equipped business center, cater perfectly to both leisure and business travelers.
I would highly recommend the CIMA Hotel to anyone looking for a comfortable, convenient, and hospitable stay in Dongducheon. I’m already looking forward to my next visit!
GGuest UserFormer Australia soldiers of 3 RAR travelled to Kapyong, to commemorate the Battle of Kapyong 24 April 1951 (in 2025). This brilliant accommodation is located a 2 min stroll over the Gyeonggi-do river to the Australia & NZ memorial, where a friendly well equipped convenience store sits below it. The Host property was spotless, as picture online and well maintained. The owner aims to be non invasive (monitoring from Wi-Fi cameras on the outside of the property) and to protect it. He saw our struggles attempting to light fire on a cold night and quickly drove down to assist :). The lovely store holder closed up shop (when we tried to order food) to take us down to his local family restaurant (for authentic Korean food, which to tried to offer for free and we persistently and politely declined, fantastic local hospitality towards us and in general. The host then drove us back into the Gapeyoung Train station when we tried to order a Taxi. Fantastic experience and would stay here again and highly recommend it.
The lovely family run cafe in town: 886-5 Mokdong-ri, Buk-myeon, Gapyeong-gun, Gyeonggi-do, South Korea
GGuest UserSo my review will be a bit complicated. Basically, the issues you read about on other reviews are legitimate, but the staff is very friendly and will do their best to take care of you and respond to any concerns.
My first room had a smoke smell, but they moved me to another room which was much better, and also had a bath which I was hoping for with my first room. To be honest, depending on the time of day, the smoke smell can be found in various parts of the hotel.
I also had an issue where a glass door on the bathroom was touching the floor and unable to be opened. They fixed this within a few hours.
The location is more convenient to travel by bus and then transfer to a subway. It is somewhat outside of Seoul so just be prepared for that. Otherwise, there is good shopping and food nearby without walking very far.
I think the fact that a hotel has problems is not bad if they take positive steps to fix it, and they did a good job of that during my trip. Based on that I would consider staying again.
GGuest UserSo basically this hotel is perfect for couples because you can sneak away from the family and have a good time and there’s so much privacy. It’s not even funny.
TTobim144The area around can be incredibly noisy, especially at night time, even up until 5 AM. If you're like me and like having the window open while sleeping, prepare to be waken up regularly by loud cars who think they are on the damn Nürburgring or people who like to yell/scream their lungs out at night for no reason. Pretty standard 40 bucks ish hotel for Korea.
GGuest Userrecently stayed overnight at this hotel and was pleasantly surprised at how much it felt like a luxury hotel experience. From the moment I arrived, the staff was warm, attentive, and professional, making check-in smooth and hassle-free.
The room was spacious, spotless, and well-appointed with thoughtful details that made the stay extra comfortable. The bed was incredibly cozy, and the linens felt premium, ensuring a restful sleep. The amenities were top-notch — from the modern bathroom fixtures to the high-quality toiletries, everything was designed with guest comfort in mind.
What stood out most was the overall service and attention to detail. The team went above and beyond to ensure a pleasant stay, and the facilities provided a truly elevated experience. For just an overnight stay, it felt like I was treated to a luxury getaway.
I highly recommend this hotel to anyone looking for great value paired with excellent amenities and service. I will definitely return on my next visit.
6670TRAVELFor a last minute booking the hotel was very accommodating. I was a bit skeptical with the first impression of the lobby giving a very motel vibe, as I went to my floor I was quite surprised as the look of the hallway was quite different than what I expected. Entering my room, I felt a very cozy and welcoming feeling (keep in mind). I do live in an apartment in another city in South Korea so I am used to the layouts of Korea apartments and I can say that the room was more of a studio type room with furniture than a hotel which for makes it more homey. Entering the room, they already provide indoor slippers. The layout with table and chairs and sink (what used to be a cooking area) gives it the studio apartment feeling. Very spacious and open and the TV (huge) is bigger than what most 5 star elegant hotels have. The bidet is on point and shower is a modern concept. They also provide a transformer for those who require or have electronics that require 110v charge.