Hotel near Cebu Downtown,Cebu City75.4% of visitors choose this area
MM3v2026.03.11
⭐️⭐️⭐️⭐️⭐️ Highly recommend!
A special thank you to Arvy at the front desk. She understood that we have an autistic child and helped arrange a higher-floor room so we could watch the Sinulog fireworks comfortably.
Because of her help, we were able to enjoy an amazing view that made our experience truly memorable.
Nustar is definitely one of the best places to stay in Cebu, with excellent front desk service.
Hotel near Mactan,Lapu-Lapu City21.3% of visitors choose this area
JJaneCherviakova2026.03.19
The hotel is about a 15-minute taxi ride from the airport, which is true and very convenient. You're greeted with live music at the entrance. Security is present: security checkpoints, baggage scanning, and guards with dogs.
The hotel has its own beach and three entrances to the sea. The water is crystal clear, fish swim right off the shore, and life jackets are free. The hotel is very family-friendly. There are water slides, a kids' club, and a huge playroom. You can even leave your child with a nanny (for an additional fee). There are daily activities for both children and adults, including arcade machines, air hockey, and morning yoga.
Breakfast is included, and it's excellent. There are two restaurants, a huge selection of food, and everything is delicious. Even ice cream is included. After breakfast, children are given marbles—a small change, but a nice touch. Lunch and dinner are extra. There are Italian and Cantonese restaurants, as well as various buffets. There are bars on the beach, by the pool, and in the lobby. Live music plays in the evening, creating a great atmosphere. The grounds are vast: golf, mini-golf, tennis, billiards, table tennis, and badminton. Wi-Fi works great throughout the property. The staff is very friendly.
The main drawback is the renovations; they need a refresh. However, the service and infrastructure are still excellent.
Hotel near Cebu Downtown,Cebu City75.4% of visitors choose this area
BBeauty N Glam2025.12.18
Hrmmm this one is a tricky one as we had a few unexplained situations.
Firstly, the hotel itself was previously a Marriot 5-Star back in the day prior to be taken over in 2018 by the Seda Group.
Secondly, there is so much ongoing renovation and construction that you need to be aware of; Noise coming from New Construction, the in hotel pool is unavailable from Feb-2025 and guests must walk across the street to another organisation's pool. Unfortunately this was a deal breaker for us. The food was average with cheaper and better tasting food located just minutes away by walking through the carpark.
Overall the guest lounge (located on level 12) is a bonus but is super budget, not 4-Star Material.
P.S. There is no rooftop bar, only a lounge overlooking a construction site.
P.S.S The House of Lechon is 5 mins by Grab which is a plus.
Hotel near Mactan,Lapu-Lapu City21.3% of visitors choose this area
JJeffrey02102026.02.24
We chose to stay here a day early after our Bohol vacation because we didn't want to wake up early for the ferry to Cebu Airport. It's about a 50-minute drive from the Cebu pier and 30 minutes from the airport, so the transportation is quite decent.
The environment lives up to Sheraton's quality. The hotel seems relatively new, so the facilities are very well maintained, and the views are absolutely stunning. Our room type had two 1.3-meter double beds, perfect for two adults and two children, with one adult sharing a bed with one child. The bathroom is spacious and clearly partitioned, with a well-designed shower, toilet, bathtub, vanity, and storage. The bedroom lighting is excellent, and the night light is a definite plus – just enough light for adults to browse their phones after the kids are asleep without waking them up.
Now, for a complaint about the food. We had the dinner buffet at 5cien, and it was, without a doubt, the worst buffet I've ever had. Not a single dish was to my taste. The selection wasn't extensive to begin with, and then the food itself was just bad. It really doesn't justify the price of approximately 235 RMB per person. I tried everything, and it was practically inedible and a waste of ingredients. In the end, I had no choice but to eat the steamed dishes, but even those felt a bit undercooked. Because of that evening's experience, my expectations for breakfast the next day were very low. I didn't dare to hope for anything good, just ate a little and quickly checked out. Breakfast was slightly better than dinner, but that's about all I can say.
Hotel near Cebu Downtown,Cebu City75.4% of visitors choose this area
NNastja Do2026.03.15
NUSTAR Hotel is a must-stay in Cebu! It's a very stylish place. The hotel perfectly blends elegance with a modern vibe, ideal for those who value comfort. Here, you feel both at the heart of the action and in seclusion. The rooms are spacious and meticulously designed; I particularly loved the bathtub. And for food lovers, it's a true paradise—Mott 32 is beyond all praise. Definitely a top choice for Cebu!
Hotel near Mactan,Lapu-Lapu City21.3% of visitors choose this area
MMeihuizzzz2026.02.23
The entire resort consists of 1-2 story buildings, giving it a real vacation vibe away from the bustling city. The staff were incredibly friendly throughout our stay. You do have to be patient with the slower service, like dishes being served, which is common in the Philippines, but then again, we were there to enjoy a 'slow-paced life.' If you want your room cleaned quickly, you'll need to call the front desk specifically, otherwise, it typically won't be done until after 3 PM.
Really lovely hotel - big spacious rooms, polite, kind staff, Skybar, pool bar, coffee shop and various restaurants. We enjoyed it so much we rebooked. Great Ac and WiFi. Delighted
Hotel near Mactan,Lapu-Lapu City21.3% of visitors choose this area
NNicoleen2026.03.18
I had a fantastic time staying at The Reef Resort! The staff are so friendly and helpful, the rooms are spacious and clean and the resort have enough activities to keep you busy. I would definitely recommend this resort to family and friends. The breakfast buffet every morning was good with assorted choices. You can snorkel infront of the resort with so many different kind of fish, I was amazed! The resort even packed me a breakfast box when I had to leave early in the mornings for activities. They also have a great SPA with great treatments! A well equipped gym overlooking the ocean. Thank you for making my stay unforgettable!
Hotel near Mactan,Lapu-Lapu City21.3% of visitors choose this area
ZZhudamaoshenshengshouhuzhe2026.04.06
The hotel is about a 30-minute drive from the airport. While the location is a bit secluded, the resort offers complete facilities, so you don't necessarily need to leave. It boasts a private beach, and right next door is a public beach with a pier, making boat trips and diving very convenient. The breakfast selection isn't huge, but they have a different theme every day, so it doesn't feel monotonous. It's worth noting that the resort doesn't have a tipping culture, which is quite rare for Southeast Asia.
Very Good
215 reviews
8.7/10
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9.1/10
Great
GGuest UserThe location near Alona Beach is very convenient. The breakfast isn't amazing, but after diving, you know, you work up quite an appetite, so the Korean-leaning breakfast with limited options was perfectly fine! The hotel facilities are a bit older compared to newly opened hotels in my home country, and the soundproofing is a minor issue. However, our whole family was quite satisfied, and the front desk thoughtfully moved us to a better-located room. Thumbs up!
JJeffrey0210We chose to stay here a day early after our Bohol vacation because we didn't want to wake up early for the ferry to Cebu Airport. It's about a 50-minute drive from the Cebu pier and 30 minutes from the airport, so the transportation is quite decent.
The environment lives up to Sheraton's quality. The hotel seems relatively new, so the facilities are very well maintained, and the views are absolutely stunning. Our room type had two 1.3-meter double beds, perfect for two adults and two children, with one adult sharing a bed with one child. The bathroom is spacious and clearly partitioned, with a well-designed shower, toilet, bathtub, vanity, and storage. The bedroom lighting is excellent, and the night light is a definite plus – just enough light for adults to browse their phones after the kids are asleep without waking them up.
Now, for a complaint about the food. We had the dinner buffet at 5cien, and it was, without a doubt, the worst buffet I've ever had. Not a single dish was to my taste. The selection wasn't extensive to begin with, and then the food itself was just bad. It really doesn't justify the price of approximately 235 RMB per person. I tried everything, and it was practically inedible and a waste of ingredients. In the end, I had no choice but to eat the steamed dishes, but even those felt a bit undercooked. Because of that evening's experience, my expectations for breakfast the next day were very low. I didn't dare to hope for anything good, just ate a little and quickly checked out. Breakfast was slightly better than dinner, but that's about all I can say.
MM3v⭐️⭐️⭐️⭐️⭐️ Highly recommend!
A special thank you to Arvy at the front desk. She understood that we have an autistic child and helped arrange a higher-floor room so we could watch the Sinulog fireworks comfortably.
Because of her help, we were able to enjoy an amazing view that made our experience truly memorable.
Nustar is definitely one of the best places to stay in Cebu, with excellent front desk service.
NNastja DoNUSTAR Hotel is a must-stay in Cebu! It's a very stylish place. The hotel perfectly blends elegance with a modern vibe, ideal for those who value comfort. Here, you feel both at the heart of the action and in seclusion. The rooms are spacious and meticulously designed; I particularly loved the bathtub. And for food lovers, it's a true paradise—Mott 32 is beyond all praise. Definitely a top choice for Cebu!
MMeihuizzzzThe entire resort consists of 1-2 story buildings, giving it a real vacation vibe away from the bustling city. The staff were incredibly friendly throughout our stay. You do have to be patient with the slower service, like dishes being served, which is common in the Philippines, but then again, we were there to enjoy a 'slow-paced life.' If you want your room cleaned quickly, you'll need to call the front desk specifically, otherwise, it typically won't be done until after 3 PM.
JJaneCherviakovaThe hotel is about a 15-minute taxi ride from the airport, which is true and very convenient. You're greeted with live music at the entrance. Security is present: security checkpoints, baggage scanning, and guards with dogs.
The hotel has its own beach and three entrances to the sea. The water is crystal clear, fish swim right off the shore, and life jackets are free. The hotel is very family-friendly. There are water slides, a kids' club, and a huge playroom. You can even leave your child with a nanny (for an additional fee). There are daily activities for both children and adults, including arcade machines, air hockey, and morning yoga.
Breakfast is included, and it's excellent. There are two restaurants, a huge selection of food, and everything is delicious. Even ice cream is included. After breakfast, children are given marbles—a small change, but a nice touch. Lunch and dinner are extra. There are Italian and Cantonese restaurants, as well as various buffets. There are bars on the beach, by the pool, and in the lobby. Live music plays in the evening, creating a great atmosphere. The grounds are vast: golf, mini-golf, tennis, billiards, table tennis, and badminton. Wi-Fi works great throughout the property. The staff is very friendly.
The main drawback is the renovations; they need a refresh. However, the service and infrastructure are still excellent.
NNat ShanghaiThis hotel is very convenient, located only about 20 minutes from the airport, which makes it perfect before a flight. It is a large property, yet it remains surprisingly peaceful. The staff are truly lovely and welcoming.
The rooms are very comfortable and well-equipped with everything you might need. The food is excellent, especially the breakfast, which offers a great selection.
We spent a fun evening at the Sports Bar — my children really enjoyed all the activities available. The only downside, in my opinion, was that the prices there were quite high.
Aside from that, the view from the pool is stunning, and there is a pleasant small beach to enjoy. We had a wonderful stay before catching our flight.
GGuest UserWow - Super hotel. Best hotel I have visited in years. Staff polite, efficient and attentive in a polite way. Room was very large, with some free mini cookies and a few free juices. Food and drinks reasonable. Breakfast had a great range of food. The steak at the restaurant was super They even notified breakfast group I could not take milk. Lots of couples but as a solo traveller felt cared about. From start to finish flawless. Even twice a week one hour of free cocktails. When it rains the staff already start wiping down tables and once eases gardeners are out sweeping the leaves off the pathways to help maintain its beautiful appearance. Seriously impressed
DDans travelGreat hotel right on Alona beach, far enough away from the noise but close enough to walk to the restaurants and bars. Stayed in a beach view room, was large and clean with the best beach view of any hotel I’ve stayed in. The sky infinity pool felt like the pool joined to the ocean. Also one of the best rooftop pools of any hotel I’ve stayed in and with the attached pool bar a great place to enjoy a cocktail or beer in the pool while watching the sunset. Staff were really friendly and helpful. Only areas of note that could be improved, the bath towels were of lower quality than I would have expected in a hotel of this level and the coffee at breakfast was terrible, luckily the room had a Nespresso machine.
GGuest UserReally lovely hotel - big spacious rooms, polite, kind staff, Skybar, pool bar, coffee shop and various restaurants. We enjoyed it so much we rebooked. Great Ac and WiFi. Delighted
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