I’ve found from experience in Algeria, customer service is not their forte. I’d suggest this is not just the HI but all service sectors in general, perhaps it’s the French influence, but regardless, across the whole residence I did not meet one cheery, polite or energetic person, everything just seemed to be troublesome or beneath them, I blame management however and somewhat by need, I will return however, let me conclude by suggesting the hotel is very nice, my room was well appointed and clean, the restaurant and food within, commendable.
As an aside, do book the hotel taxi service to and from the airport, it was efficient and very cheap compared to other countries I visit.
Location is perfect, room is very clean even though it has some moist smell at the beginning.
Overall facilities were maintained very well.
However, this hotel lacks international power point facilities such as USB charging port and universal plug point.
Others, I am happy.
Mon séjour c’est très bien passé. L’hôtel est tres luxueux et offre un calme très appréciable.
Le personnel est aussi très sympathique, à l’écoute et accueillant.
Je recommande totalement, hâte d’y retourner !
I used it for transit. When I tried to request a bus shuttle service from the airport to the hotel on the day of the trip, I felt uneasy because the phone number listed on trip.com and the website could not be connected for about 9 hours. We recommend that you request it in advance.
There seems to be one train every hour to take us back to the airport, so they arranged it for us.
Other services were fine.
For breakfast, although there wasn't a lot of variety, there were several types of Algerian sweets that I enjoyed. The bread was also delicious.
Kyriad Prestige Le Patio Ain Benian offers modern comfort by the Mediterranean coast. With spacious rooms, refined dining, and warm hospitality, it’s the perfect choice for business travelers and leisure guests in Algiers.
The hotel is expensive, the price is more than one thousand, and the breakfast is also very average. Hahaha. Not worth it, being yelled three times before 12am? Are you afraid that I won't check out or what?
The hotel is about half an hour's drive from the city. But the hotel is good, located on the edge of the Mediterranean Sea, you can walk to the beach through the hotel lawn. The hotel facilities are very good and the service is good. recommend.
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6.9/10
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8.7/10
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GGuest UserMon séjour c’est très bien passé. L’hôtel est tres luxueux et offre un calme très appréciable.
Le personnel est aussi très sympathique, à l’écoute et accueillant.
Je recommande totalement, hâte d’y retourner !
KkuewwaiLocation is perfect, room is very clean even though it has some moist smell at the beginning.
Overall facilities were maintained very well.
However, this hotel lacks international power point facilities such as USB charging port and universal plug point.
Others, I am happy.
GGuest UserI’ve found from experience in Algeria, customer service is not their forte. I’d suggest this is not just the HI but all service sectors in general, perhaps it’s the French influence, but regardless, across the whole residence I did not meet one cheery, polite or energetic person, everything just seemed to be troublesome or beneath them, I blame management however and somewhat by need, I will return however, let me conclude by suggesting the hotel is very nice, my room was well appointed and clean, the restaurant and food within, commendable.
As an aside, do book the hotel taxi service to and from the airport, it was efficient and very cheap compared to other countries I visit.
GGuest UserI used it for transit. When I tried to request a bus shuttle service from the airport to the hotel on the day of the trip, I felt uneasy because the phone number listed on trip.com and the website could not be connected for about 9 hours. We recommend that you request it in advance.
There seems to be one train every hour to take us back to the airport, so they arranged it for us.
Other services were fine.
For breakfast, although there wasn't a lot of variety, there were several types of Algerian sweets that I enjoyed. The bread was also delicious.
SSusuhehaohaoThe hotel is expensive, the price is more than one thousand, and the breakfast is also very average. Hahaha. Not worth it, being yelled three times before 12am? Are you afraid that I won't check out or what?
XXIAOHUIThe hotel is about half an hour's drive from the city. But the hotel is good, located on the edge of the Mediterranean Sea, you can walk to the beach through the hotel lawn. The hotel facilities are very good and the service is good. recommend.
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