Posted on Aug 9, 2024
Clementine Tseng
The room is much larger than expected, the bed is very large and comfortable, the toilet is old but well equipped. The most surprising thing is the breakfast, so the items are very delicious. The location is also perfect and the price is very high.
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Price per night from:£66
Posted on Apr 7, 2026
David Ohana
The staff felt unfriendly from the start. Their attitude was cold and rigid. There was no sense of warmth or welcome. Interactions felt uncomfortable. I couldn’t wait to leave.
Booking anything was overly strict. The pool and restaurant required rigid time slots. It didn’t feel like a vacation. It felt controlled instead of relaxing. The rules took away the enjoyment.
At the restaurant, I wanted to look around and admire the design, but I was told to stay seated. It felt patronizing and unnecessary, like being treated as a child. I’ve never felt this uncomfortable before.
Only at checkout, I was told the pool cost extra. This was never clearly mentioned before, but regardless of this ”misunderstanding”, for a five-star hotel to charge extra for using the pool is very disappointing. It felt cheap and not what you expect at this premium level.
The hotel is beautiful and the food was delicious. Unfortunately, the staff ruins the experience, and their attitude overshadows everything else. I recommend to visit it if you're passing by the area, but I wouldn’t recommend sleeping here at all.
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Price per night from:£204
Posted on Nov 22, 2023|Comfort Double Room (Parking Included)
okpc99There are McDonald's and local restaurants next to it, a dia supermarket is a five-minute walk away, and it takes about 19 minutes to walk to the Church of Our Lady. Parking is very convenient.
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Price per night from:£60
Posted on Dec 13, 2025
118752****
The room was clean and tidy, and the hotel is right by the train station, making it very convenient for getting around. The facilities are relatively basic, but I guess most European hotels are similar. What really stands out is the excellent location, and I'd definitely choose to stay here again on my next trip.
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Price per night from:£47
Posted on Aug 1, 2025
Guest User
A basic hotel that to sleep on a work trip is good, with parking right in front.
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Price per night from:£49
Posted on Dec 4, 2022
Guest User
Hotel in a quiet area, modern, well located, near the shopping centre of Gran Casa and about 20min walking from the centre and the basilika of the Pilar and with tram stop at the door. The hotel was very comfortable and the room was very comfortable. The bathroom was large enough for two people, good temperature of hot water and good pressure of water that is very important for me. The bathroom was a little deteriorated, with typical silicium a little dark and regularly remasted, as well as the crystal, always insufficient in most hotels so that the water does not leave the bathroom. We can't comment on breakfast because we only take accommodation (there are enough places around to have breakfast at a reasonable price).
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Price per night from:£46
Posted on Nov 1, 2024
WK3112
Enjoyed our one night stay. The room is cozy and matched our expectations with this price. The view outside the window is not bad as well.
We also paid 25 euro per person more to enjoy the spa facilities for one hour which we find worth the money if you are looking for a relaxing session after a day of hiking. The spa is not the biggest or grandest but it does its job with hamman, sauna, jacuzzi, etc. It's quiet during our visit with no one else so basically we had a private experience. Remember to bring your flipflops and swim cap which are mandatory.
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Price per night from:£60
Posted on Jan 6, 2025|Superior Room
Guest UserLocation: The hotel is well-located, with many restaurants nearby. It’s about a 15-minute walk to the main attractions, making it quite convenient for getting around.
Service: The service is average—nothing particularly enthusiastic as rumored, but no major issues either.
Facilities :The facilities are generally okay, but the comfort of the mattress leaves something to be desired and could use improvement.
Cleanliness: Cleanliness is acceptable, with no significant problems noted.
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Price per night from:£67
Posted on Apr 13, 2026|Single Room
Guest UserI had a very comfortable stay. All the staff were kind and had lovely smiles. It was a shame that there was construction going on from the entrance to the front desk. The location was also great, right next to the Gran Via station, making it convenient for going to department stores and downtown. I would like to stay there again if I have the opportunity.
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Price per night from:£39
Posted on Jun 6, 2024
Llllll/
An older hotel. The price on Ctrip is very good, but the sound of the TV in the next room can be heard clearly. It is not far from the train station and there is a McDonald's opposite. The hotel is a bit old, but the room is big enough.
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Price per night from:£52