Hotel near Yokohama City Centre,Yokohama1.8% of visitors choose this area
AAnonymous User2026.04.12
Facilities: Well-equipped, with the front desk located on a higher floor.
Cleanliness: Good, with timely daily cleaning.
Ambiance: As a newly opened hotel, the environment is excellent. You can see the park below the mountain and the Hikawa Maru ship right across from the hotel.
Service: Excellent, they are responsive to all requests.
Highlights: The Haneda Airport shuttle bus stop is right across the street, and the subway station is about a 5-minute walk away.
Amenities: There's a 24-hour supermarket within a 5-minute walk and a large Don Quijote store within a 10-minute walk.
Drawbacks: If you plan to stay in Yokohama but travel to Tokyo, reconsider, as it takes 6 stops on the Minatomirai Line to reach Yokohama Station and about an hour to get to central Tokyo.
The room was beautiful and came fully equipped with all amenities. I was very impressed with the incredibly attentive service from the front desk staff. The bed was comfortable, and the warm bathtub was a convenient addition.
The hotel is very close and very convenient for travel. The room is spacious and worth the price. It's near many shopping places, which is good. The breakfast is very delicious. But there is one problem: we traveled from another country for 9-10 hours with a kid, arriving 1-2 hours early. The hotel charged us a room entrance fee. I've never encountered this before. I've only encountered the situation where if the room is ready, we can enter first, but if the room isn't ready, we have to wait. I wasn't very impressed with this.
Hotel near Shin-yokohama,Yokohama29.8% of visitors choose this area
Ssgargiulo2026.02.15
The hotel is short walking distance from shin-yokohama station. Check in was easy and smooth. Out room was a bit small and tired , typical business japanese style but the furniture looked worn. The bathroom was also japanese style : no window + small bathtub with shower and minimal (well equipped) space overall. If you are lucky enough to get an upper floor room , the view from the big window is nice. On the basement there is a 7Eleven and just out of the hotel it is plenty of shops/restaurants
Hotel near Yokohama City Centre,Yokohama1.8% of visitors choose this area
AAnonymous User2026.05.09
Ambiance: 💯 From the moment you step out of the elevator, you're greeted with a Muji-esque essential oil scent. On the 20th floor, piano music plays, and the panoramic sea view is just incredibly relaxing.
Service: The staff's English is excellent! 👍
Facilities: Everything is brand new! The hairdryer is a Refa, which is quite good and lightweight.
Cleanliness: Absolutely spotless!
The sea view room is truly stunning. I'll definitely stay here again on my next trip to Yokohama.
Hotel near Yokohama City Centre,Yokohama1.8% of visitors choose this area
GGuest User2024.07.17
Was a bit far from Yokohama station and a pain to find on road but next day, worked out underground mall route but a lot of different exits. Room was small with balcony inaccessible for fresh air. Luggage storage was available for free but laundry only had two machines so had to wait for other guests to finish ... then wait some more for them to actually come get it.
Hotel near Yokohama City Centre,Yokohama1.8% of visitors choose this area
MMami1232026.04.07
The exterior is absolutely beautiful, and the rooms are incredibly spacious and well-appointed for a 5-star hotel. 👍 It's very clean and quiet! Yokohama hotel rooms are significantly larger than those in Tokyo, and the service attitude is excellent. 😍 The front desk staff were also very welcoming and helped us with our luggage. The hotel is close to the station! Plus, there are several shopping malls nearby, making dining and shopping very convenient. There are many great restaurants to choose from.
Yokohama is completely different from Tokyo; it has a smaller population and more space, making for a very comfortable stay.
Hotel near Yokohama City Centre,Yokohama1.8% of visitors choose this area
MMami1232026.04.09
It's such a beautiful and lovely hotel 🌺. This is the best hotel I've stayed at so far. The value for money at this hotel is incredible ❣️. Why do I say that? Because of its excellent service, cleanliness, and proximity to the station. It's especially convenient for getting to Chinatown, Motomachi, and other areas. It's also very quiet at night, and the surroundings are beautiful 😋. Since it's an American brand hotel, it's much more fully equipped in all aspects. The service attitude, enthusiasm, and English proficiency are far superior to other hotels ✨. The room was also incredibly clean, and the breakfast was delicious, with Western, Japanese, and Chinese options – a great variety to choose from 👍. There were so many guests, almost all Caucasians (Americans). I didn't see many Chinese people. This was probably the best hotel of this trip, and its value for money far surpassed hotels in Tokyo and even those near Minatomirai Station in Yokohama. I highly recommend it; if I have the chance, I will definitely stay here again 🫶.
Hotel near Kowakidani/Miyanoshita,Hakone1.2% of visitors choose this area
GGuest User2026.04.21
The staff was incredible - they went above and beyond and actually drove us to the gora station when we missed the bus. The scenery around is beautiful, as is the main building. The public onsen in the hotel left much to be desired - if possible, book the room with a private one because it’s basically the same thing (the outside one) and you’d have it all to yourself. We weren’t fans of the food (neither diner nor breakfast) - the dinner was too much work with shabu shabu, the breakfast didn’t have coffee. But maybe some would like the food, it’s subjective. But I’d give the hotel an A* purely because of how incredible the staff were!
The location is fantastic! The hotel's shuttle bus runs hourly to and from Kawasaki Station and Haneda Airport, which is incredibly convenient. The room itself has an industrial style and is quite spacious, with everything you need. I'll definitely stay here again next time I use Haneda Airport. Highly recommended! 👍🏻
Great
1011 reviews
9.3/10
Price from
MXN1,095
per night
Check availability
See All Hotels With Bar in Kanagawa Prefecture
Recent Reviews for Kanagawa Prefecture Hotels
See all
9.4/10
Amazing
GGuest UserFor a hotel priced at 11,000 yen per night, I expected the facilities to be fine. However, the water suddenly stopped while I was washing up in the evening. I called the front desk, and they told me it was due to strong winds and they didn't know when it would be fixed. Although it was restored after about an hour or two, the toilet suddenly started gushing water after the water came back on. The staff's problem-solving skills and attitude were terrible, while Ctrip customer service was surprisingly helpful. Breakfast was a fixed Japanese style, and I really couldn't stand the fish, sashimi, and pickles all morning. I asked a waiter if I could have a piece or two of bread at the next table to fill my stomach, seeing that they were eating bread. They replied that Day 1 was Japanese style, and only Day 2 was Western style with bread. If I wanted some, I would have to pay 600 yen for three slices of bread... The service staff's logic was unbelievable. Nobody gave me a choice when I checked in! I checked in at 5 am, and the only breakfast option was at 9:30 am. I should have known better than to wait for this awful breakfast.
__WeChat37906****The hotel's location is super convenient, right near Gora Station, and parking was a breeze. The Kaiseki dinner really exceeded our expectations – it was delicious! The room and balcony were both quite spacious, making for a very comfortable stay.
GGuest UserThe hotel room was spacious, tidy, and clean, with excellent service. Everything was great, except for the down pillows, which I found uncomfortable (I was too lazy to call and ask for a replacement). The hotel itself is beautiful, and the large windows offer stunning views! All of Yokohama's famous attractions are nearby! Getting to the airport is also very convenient, as you can catch a bus right from the hotel's ground floor for 1000 yen for adults and 500 yen for children.
GGuest UserHakone Kowakien Ten-yu is a truly comfortable and relaxing ryokan that made our stay very enjoyable. The staff were attentive and welcoming from the moment we arrived by car, and they promptly helped unload our luggage and delivered it to the hotel. They also assisted with carrying our luggage back to the car during check-out. The room was well-equipped, clean, and very hygienic, and the high-floor view was wide and beautiful. Breakfast and dinner buffet were both satisfying, with delicious food and a good variety of choices. The onsen was also impressive, with two levels of outdoor baths that are alternated between men and women at different times, allowing guests to enjoy both. The water park-style onsen area was a bit less impressive, but overall, this ryokan deserves a very high rating. The official site highlights its open-air onsen, private baths in all rooms, and well-regarded dining, which matches the strong overall experience here
HHehehe_233This is by far the best hotel I've stayed at in the greater Tokyo area! The transportation is incredibly convenient; it's very close to JR Kawasaki Station, and you can reach Tokyo Station in about 20 minutes with just three stops on the Tokaido Line. It really holds its own against hotels within central Tokyo. The area around Kawasaki Station is also bustling with businesses. The front desk staff were exceptionally warm and friendly. The room itself was spotless and tidy, and the amenities were well-appointed – even the TV was a large Sony. Thank you!!
AAnonymous UserAmbiance: 💯 From the moment you step out of the elevator, you're greeted with a Muji-esque essential oil scent. On the 20th floor, piano music plays, and the panoramic sea view is just incredibly relaxing.
Service: The staff's English is excellent! 👍
Facilities: Everything is brand new! The hairdryer is a Refa, which is quite good and lightweight.
Cleanliness: Absolutely spotless!
The sea view room is truly stunning. I'll definitely stay here again on my next trip to Yokohama.
AANASTASIIA_BERDNIKOVAThis hotel is a paradise in the mountains of Hakone! Traditional style of the rooms - it feels like you are living in a Japanese family. We were prepared a traditional dinner, which was served in our room. It was very tasty and varied! The hotel has 3 onsen: 2 - private, 1 - public. We visited only the private ones (you need to book a time in advance at the reception upon check-in, the visit time is 30 minutes). It was wonderful! The hotel also provides a transfer from and to the nearest train stations. The rooms are clean, cozy, we slept on tatami under soft blankets. The hotel has a relax room. With massage chairs and a very quiet atmosphere. We stayed in this room after visiting the onsen and got great relaxation. And you are also given national clothes for rest and sleep. It is very beautiful and cute. Breakfasts were also in kaiseki style - varied and unusual. The hotel staff is very kind and friendly. this hotel allows tattoo baths. great experience, thank you very much! want to come back again!
GGuest UserThis hotel is nestled right on Lake Ashi, and after checking in, we took a stroll through the hotel gardens and were greeted by another magnificent view of Mount Fuji. The scenery is absolutely stunning. The hot springs were also incredibly relaxing. The breakfast buffet was plentiful and delicious. It was very convenient to pre-book the hotel's shuttle bus.
GGuest UserYama No Chaya has its own beauty and serenity. I personally don’t find it hard to locate - 2 bus stops away from Hakone Yumoto station + a 5 minutes walk are worth the stay. (Bus service stopped for one of the days due to bad weather and we walked for 20 minutes to Hakone Yumoto Station - all good)
The team is very hospitable - they also have some English and Chinese speaking staff otherwise simple English is not an issue to communicate. Our butler - Sandip always carry a smile with him, and he ensured we are very well taken care of. Every morning, the team will prepare heat pack and umbrellas for us (it was raining and snowing). In the evening, they made tea and prepared snacks (vary from mochi to sushi) for us upon our returned.
The room we booked is Yamano Ichigo (main wing) - just nice for 2. The viewing platform was where we relaxed every evening and we soaked our tiredness away in our very own private onsen at the basement. Despite of having our own private onsen, I still went to visit 3 other public onsen within the Ryokan - you will not be disappointed.
Our room came with daily breakfast and we added on dinner for 1 night. I must say the chef and culinary team put in their passion and effort to prepare all the dishes. It’s not common for a visitor like me to taste Kaisekai cuisine which I enjoyed very much. You need to take time and an empty stomach to full experience it :) However, my partner and I weren’t used to heavy breakfast and our butler noticed it - we get to change to western style for the rest of the stay which was equally delicious. We are thankful that we minimised food wastage.
Overall, we felt pampered during our stay at Yama no Chaya :) I will return again in the future when I visit Hakone.
DDevopriya TirthoMy wife and I traveled all the way from Canada to Japan to celebrate my recent graduation, and booking a night at Hakone Yumoto Aura Tachibana was the best decision we made for our entire trip. From the moment we arrived, the hospitality was nothing short of world-class. We arrived early around 1:30 PM to drop off our luggage before tackling the Hakone sightseeing loop, and the staff was incredibly accommodating, seamlessly taking our bags so we could explore unburdened. When we returned in the evening, check-in was smooth, and we were made to feel so welcome.
We stayed in the Deluxe Twin Room with an Open-air Bath, and it was a dream come true. The hotel kindly accommodated our request for a high-floor room with a beautiful, photogenic view of the surrounding Hakone mountains. Soaking in our private open-air bath after a long day of walking was the ultimate relaxation. The room itself was spacious, spotless, and beautifully designed, perfectly blending modern comfort with traditional Japanese aesthetics.
However, the absolute star of the show was the food. We had both dinner and breakfast included, and the Kaiseki (traditional multi-course) dining experience was phenomenal. Every single dish was a work of art—intricately prepared, beautifully presented, and bursting with seasonal flavors. The dining ambiance was serene and intimate, making our graduation celebration feel incredibly special. The staff even helped us select some wonderful Japanese drinks from their menu to toast to the occasion.
If you are looking for exceptional service, mouth-watering food, and a deeply relaxing atmosphere, look no further. We left feeling completely refreshed and cannot recommend Aura Tachibana highly enough!
- Devopriya & Debjani
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How to get cheap hotels on Trip.com?
There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.
What is the way to get lower prices at hotels?
Sometimes booking hotels in midweek is cheaper, but it also depends on the season.
How many hotels are listed in Trip.com?
There are over 1,500,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!
Can I cancel or change my hotel reservation on Trip.com?
It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.
How do I contact trip.com customer service?
You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.