Hotel near Kowakidani/Miyanoshita,Hakone1% of visitors choose this area
MM34196****2025.11.01
The hotel was beautiful, and my dad and I were very happy with our stay. The room was extremely clean. We tried the hot springs on the hotel's top floor and also at the shopping mall across the street, and the ones at the mall were definitely better. We booked the 'one night, two meals' package, and overall it was excellent value for money. Regarding transportation, I didn't research it thoroughly beforehand, but it turns out you can take a bus directly from Odawara, Hakone-Yumoto, and Gora stations, and it's free if you use the Hakone Free Pass. When we arrived, a Chinese ticket agent told us the Odawara bus was very crowded and suggested we take the H line from Hakone-Yumoto. There's also a bus that goes directly to the hotel from the Hakone Open-Air Museum. The hotel's own shuttle bus has a fixed schedule (see image below), and the pickup spot at Gora Station can be a bit tricky to find.
Hotel near Shin-yokohama,Yokohama35.4% of visitors choose this area
Tthesoleconcept2025.10.19
First time in Japan, so I chose this hotel based on location and price, with my desire for higher floor rooms for a view. I stayed near Shinagawa station, and also in Osaka, all with the same budget per night. This hotel was the best of the 3, very nice facilities and amenities (7/11 in the lobby!!), with a spacious room. I'd probably pass on the buffet breakfast next time, but that's just me, there was a wide selection for everyone. I would definitely stay here again if I'm in that area.
The room was quite spacious; we had no problem opening two 28-inch suitcases. The bathroom had a separate wet and dry area. The hotel is right above a subway station, just two stops from Yokohama Station, and a taxi ride costs about 1000-ish JPY. Right next to the hotel, the Mark Is shopping mall has a good selection of outdoor brands like Arc'teryx, Descente, Salomon, Oakley, Montbell, etc., plus a supermarket where you can grab lots of tasty snacks. It's also a short walk to the Red Brick Warehouse. Overall, it's great value for money if you're staying in Yokohama.
The environment is OK. It's not far from Atsugi Station. I didn't pay attention and booked a smoking room. The smell of cigarettes was too strong. I used an air purifier but it didn't disperse it. My face was swollen due to allergies the next day. I will pay more attention next time.
Hotel near Lake Ashi,Hakone24.7% of visitors choose this area
Yyouyuguitar2025.12.08
Right by the pirate ship dock, the views are great, though there are quite a few stairs to navigate. However, the hotel facilities are excellent, especially the lounge. It has plenty of seating, hot and cold drinks, board games, and nice views. The hotel lawn even has tripods set up, which is a thoughtful touch. The only downside is that there aren't any recommended restaurants in the immediate vicinity.
Shuttle bus no need reservation from airport, but to airport please get a voucher at front desk and give it to driver before on board. Quite close to HND. convenience store most close one is 7-11, it closes at 11pm. At lobby, there are lot of amenities. Public bath in the hotel is hygenic.
My stay at this hotel was truly exceptional. The view of Mount Fuji was absolutely perfect, creating a breathtaking and unforgettable experience. The hospitality service was fantastic—staff were incredibly attentive, friendly, and went above and beyond to ensure a comfortable stay. Every detail was well taken care of, making it a truly relaxing and enjoyable visit. Highly recommended!
First off, the room was incredibly clean! Housekeeping did a thorough job every day. The front desk staff were warm and patient, and the facilities were very new and well-maintained.
Secondly, the hotel's location is excellent! It's just a few minutes' walk from Yamashita Park and Chinatown, and the Hikawa Maru is also nearby. Yokohama Station and the Red Brick Warehouse are also very close.
Shopping nearby is super convenient! There's a 7-Eleven and a Lawson right downstairs. If you walk towards Chinatown a bit, there's a supermarket. It's also close to Yokohama Station's commercial center, making shopping very easy.
Hotel near Kowakidani/Miyanoshita,Hakone1% of visitors choose this area
Iimleandrov2025.06.26
A nice hostel, very recommended if you are a budget traveller. They also have a private onsen. I like the place. Just bring and put a mosquito repellant when you stay outside of the hostel, it is given because Hakone is located in a mountain area with lots of trees.
Opened just a year ago after a complete renovation, this is a very modern hotel. Since all the ground-floor, ocean-facing spaces are restaurants, the hotel lobby is uniquely located on the 12th floor. This scenic lobby also doubles as a café, where guests can sit on the outdoor balcony overlooking the view. There's a designated smoking area by the side entrance of the lobby.
The facilities are brand new, and the layout is clean, spacious, and stylish. We stayed in a triple room, and even with suitcases open, there was still plenty of space – perfectly suited to Chinese guests' preferences. The bedding is high quality and available for purchase.
Let's talk about breakfast. Upon check-in, guests are informed of two options: Japanese breakfast, served at the 12th-floor café, and Western breakfast, served at the 1st-floor Western restaurant. The Japanese option offers three set menus, while the Western option features four main sets. After ordering, you can help yourself to the buffet bar for salads, drinks, bread, and more. The Western breakfast was so delicious that we didn't get a chance to try the Japanese one.
Regarding the hotel's location, opinions may vary. Most people might choose to stay in Sakuragicho or Minato Mirai, as this hotel is a bit off the beaten path, situated near Yamashita Park. The Summer Festival is held here, allowing visitors to truly experience the atmosphere of traditional Japanese festivals. The hotel faces the sea, directly opposite the Hikawa Maru ocean liner. As the only surviving international ocean liner from WWII, it's definitely worth boarding and exploring. It's a 5-minute walk from the hotel to the subway station, providing easy access to all Yokohama stops. Directly across the street is a bus stop with direct service to Haneda Airport, with buses running almost every hour. Within a 5-minute walk, you'll find Takashimaya department store; Chinatown is 10 minutes away, as is a massive Don Quijote store. A lifestyle plaza is a 20-minute walk, and there's also a Montbell outlet store where we spent four hours. This outlet store offers tax-free shopping, but it requires downloading a third-party app and incurs a 3% service fee, which makes the process a bit inconvenient.
Yokohama truly lives up to its reputation as an international port city. Around the hotel, you'll find a wide array of Western restaurants, with impeccable ambiance and cuisine, and even handsome waiters. It's a very cosmopolitan city.
Amazing
280 reviews
9.6/10
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9.4/10
Amazing
GGuest UserNot bad. I can see they are trying to make this property more known to international guests from different countries. Two dire problems: the food was extremely salty. With the exception of the Teppan dinner, all of the meals we had here had so much sodium content. Also, their food in general is not of high quality and tastes pretty much the same across all dishes. Please make improvements.
And another thing I would highly recommend is that the manager lady learn English so that next time I visit this property and have to communicate in English and ask for some help, she doesn’t get sassy or mad at me for requesting another staff member who can speak English. I really needed some help with golf reservations and understandably it is not her business that we had to go golfing the next day. However, I didn’t realize it was such a rude thing to ask for another employee who could understand what I was saying when she couldn’t understand my requests specifically because of her lack of English proficiency. For this property to become popular with international guests, it would be a wholesome idea for the chief manager to learn to speak better English anyways.
I guess she knew that she was being rude by hitting the desk because she came up to me and gave me her business card (without my asking and finally in a nice manner) when I merely asked a younger staff member if the angry lady was the manager. She must have known that she was giving me attitudes.
When you are in the hospitality business, please don’t forget that guests are there to enjoy their trip—savoring each moment—not to feel uncomfortable or be bothered by staff’s attitudes.
MM1424****Cleanliness: I wish there was a trash can in the bathroom.
Environment: Overall very clean, similar style to Atour and Ji Hotel, and the view is decent.
Service: Quite good, they greet you when you come in and out.
Location is great, in an office building, but it was really hard to find the first time. I couldn't find the entrance from Tokyu below, and had to ask around a lot. However, it was super convenient afterward. There are also a few Chinese restaurants downstairs, and you can hear a lot of people speaking Chinese working in the building. It's more suitable for sleeping than a vacation feel (compared to Tokyu). The sofa in the room is quite comfortable, and the bed's firmness is good too.
GGuest UserOverall an ok stay. A bit hard to find, very limited English spoken by the staff which led to some confusion (even for the representatives who were assigned to us by English speakers). Felt quite formal and not that warm
Room was more or less as expected, and the dinner and breakfast meals were quite elaborate. Felt that breakfast was actually the stronger meal of the two, so wasn’t necessarily worth it to pay extra for dinner. I’d likely skip doing dinner in the future. The room attendant who helped us was very kind and attentive, although we had a bit of language barrier given we don’t speak Japanese.
The big disappointment was even though the ryokan is advertised as allowing guests to book one of the larger hot springs on the property for private use for 45 minutes, we weren’t able to do this. We arrived within the designated check in time and were told that it was all booked up for the day. There was no way to book in advance and we were only staying for one night, and they didn’t try to accommodate allowing us to book at all for the next day before checkout. This really hampered the experience overall - we weren’t that interested in using the gender segregated facility (was traveling with my partner who is the opposite gender) as we wouldn’t be able to spend time together, and the tub in our room was quite small.
They should amend this policy to allow all guests to book a private hot spring time or not advertise it as part of the room! Feels like we got cheated out of the service and we weren’t offered anything else as an alternative. I would have booked another ryokan had I known this were the case - there are many others in Hakone which are much better value and have nicer / newer private facilities for around the same price. I wouldn’t recommend Yama no Chaya given this was a big part of what we thought would make it a good experience
AAnonymous UserA very beautiful ryokan, old but very well maintained. The decor is so beautiful. From the moment you check in, you will be in good hands of the ryokan, well served with friendliness. Keiseki meals (dinner and breakfast) are served in the room. Food is delicious! And love the private outdoor onsen!! U get to book for 30 minutes per day for the stay. Well worth the price.
GGuest UserShuttle bus no need reservation from airport, but to airport please get a voucher at front desk and give it to driver before on board. Quite close to HND. convenience store most close one is 7-11, it closes at 11pm. At lobby, there are lot of amenities. Public bath in the hotel is hygenic.
TthesoleconceptFirst time in Japan, so I chose this hotel based on location and price, with my desire for higher floor rooms for a view. I stayed near Shinagawa station, and also in Osaka, all with the same budget per night. This hotel was the best of the 3, very nice facilities and amenities (7/11 in the lobby!!), with a spacious room. I'd probably pass on the buffet breakfast next time, but that's just me, there was a wide selection for everyone. I would definitely stay here again if I'm in that area.
KKunmingzi🏔️✨【Hakone Indigo Hotel: A Dreamlike Mountain Retreat】
This was my first stay at Hakone Gōra Indigo, and I was truly rejuvenated by the ambiance. The hotel is nestled in a hot spring resort surrounded by mountains; opening the window reveals layers of greenery and distant clouds and mist, as beautiful as a painting.
The room design is modern yet elegantly Japanese, and the open-air onsen was fantastic. The spring water was smooth and comforting, instantly washing away a day's fatigue. Breakfast was also incredibly impressive, using fresh local ingredients; you could feel the attention to detail even in the bread and juice.
The staff were friendly and attentive, with every greeting feeling warm, making you feel right at home. The overall experience exceeded expectations, and it's worth revisiting, whether you're a couple, a family, or a solo traveler. 💛
The only thing worth mentioning is that the in-room onsen water seemed to be completely diluted; you could even call it a 'fake' onsen. It lacked the typical onsen smell and was essentially just hot water.
FFangLiangIt's a very convenient location, about a 20-minute walk from JR Kawasaki Station.
I made a reservation with breakfast included, but they said they weren't serving breakfast at the moment. There's a convenience store in front of the hotel, so it's not a problem.
Also, there is no one at the front desk between 9:00 and 13:00, so you cannot leave your luggage during this time.
MM307358****1. This hotel feels like a resort. While strolling through the outdoor gardens, I discovered it was built in 1911 by the Mitsubishi Group. No wonder it has that distinctive 'era' feel of Japan's economic development. The front desk service was incredibly warm and helpful. I wasn't sure if the bottled water and coffee/tea bags in the room would be extra charges, but they patiently and thoroughly answered all my questions over the phone. There's a gift shop right next to the reception area with reasonably priced souvenirs and a great selection – I ended up buying a lot! However, due to its age, some of the equipment is a bit finicky (like the bathroom exhaust fan), but it didn't significantly impact our stay.
2. The onsen (hot spring) was decent, and the washing facilities were very convenient. Since it was my first time, I carefully read the instructions before going, but there were still some things I didn't quite grasp, and I ended up needing help from others in the changing room. I suggest the hotel add to their onsen etiquette comic: 'Please bring your own towel from your hotel room to the onsen changing room, and take it back to your room after use.' (The latter point about taking towels back is mentioned on a separate paper in the wardrobe, but the information is a bit scattered across different notes).
3. Breakfast was also very good, and we were lucky enough to see Mount Fuji! Lucky day!
Overall, I highly recommend it! My mom and I had a wonderful stay. It would definitely be even more beautiful during autumn leaves or cherry blossom season, but probably more expensive too, haha~
GGuest UserWe got to the hotel in the beautiful location just before 3pm and we got given a little tour of the place and then got shown to our room. The staff are very friendly and do their best to speak English. A lovely lady was in charge of our hospitality throughout our stay and she first showed us that there is a public hot spring and a private hot spring and asked us if we would like to book a time to use the private hot spring, we booked a time as we checked in but then we didn’t use it as we were happy with our private hot spring in the room. We also booked a time for dinner and they arrived at that time
Promptly with A LOT of food. We also got a choice for a staple food and we chose some steak which was high quality and delicious, as well as the lobster (on the menu it said grilled prawn but a lobster is what came and it was delicious). We ordered a few beers and a bottle of wine with room service and it always came quickly and was nice and cold.
The private hot spring is absolutely boiling but it’s a good experience and there’s ice water provided which helps.
Breakfast came at 8.30am and it was also huge! It didn’t come with coffee but I ordered some and that was easy enough.
The lady who served our food explained every dish and how to eat it and she was always extremely friendly and attentive.
Would recommend!
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