Beach Hotels in Surat Thani Province, Thailand

The rooms are ok and the location is ok ( you should notice that there is 2 hotels with this name, in in the center of the city and this one). The service was ok. We mentioned we have 5yo daughter, and booked premium room with extra sofa . The didn’t want to give us extra blanket or bedding. We paid extra for breakfast - and got “a la carte” - 4 choices of rolls (chicken or curry inside at 8 am) and very limited options for hot drinks. We couldn’t order a tea or iced Americano. It wasn’t written in anyplace, so we couldn’t know, and was very disappointing because we were with kids and looked specially for a place with breakfast. It could be a nice place if you don’t need a breakfast or going anywhere.

A warm welcome from the reception staff and they were nice enough to bring us and our bags up to our room, good thing too as the hills within the hotel rooms are very steep. Extremely nice room, beautiful infinity pool overlooking Koh Samui. The breakfast is excellent with many choices you order off the menu rather than the traditional buffet style. The gym was also well equipt for a light workout. The only thing I will say is that this hotel is slightly difficult to access if you are on foot. Its not like you can take a 5 minute stroll to the main high street, its a long windy road with lots of hills and sharp turns, a car or scooter will be needed to get from the hotel to the town but aside from that its an excellent hotel and I would happily visit again.

We spend 16nights, very good location. Privat beach acses , sunbeds and beach towers for free. Close to shops restaurant, bike rental. Every day cleaning Room, and 2x botlle of water, coffee.

I initially thought I'd found a hidden gem, but after checking in, I realized it wasn't beachfront – it's actually across the road and quite a distance from the sea. That said, the environment is truly nice, and the pool and beach are freely accessible.

Actually the rooms are good but the bathroom has no wall or a curtain for dush and it gets easily wet, on the otherside pool and restaurant is cool but very little chairs or lying places. Many israeli tourists interestingly, even in the morning all places are reserved. You can not enjoy the poolside. They have to solve it. Plus point: you can easily book a motorcycle vie hotel

This is a wonderful property. The rooms organized are very spacious and the showers are the best that I have experienced with the water pressure and the size of the shower. The bed could stand to be softer because it's doesn't have any cushion for the top level so it wasn't for the standards that I would like. A few issues I had was for the restaurant breakfast that there were no focused fans and it was very hot and humid even though it was in the open air. Sweating while eating breakfast dead 7:30 in the morning doesn't need to be that uncomfortable if they would put some focused fans would make such a difference. 2nd issue a parking attendant on the night of April 12th and 13th was not helpful at all, he sat at his chair and didn't guide where to park or assist with the traffic or parking, after I park my car and shut off the engine then he came to me and told me to move it forward more...why didn't he do his job when it required him to do so, plus he was not smiling (not polite for both my Thai partner and I). 3rd issue is regarding maid didn't change our sheet for our 3rd night. We put 4 pillows on the floor and stripped the bed cover before we left the room, so the maid can see the stains on the bed. We return to the room about 7pm and our bed was just cover it back up without changing the sheet plus non of the coffee items and bathroom items were replinished. Both of us enjoy this property location, view, pool, breakfast, all other staffs were very nice and polite including other parking attendant, except what we mentioned.

Location- situated semi rural on the beach. The perfect destination for a relaxing retreat. Lots of walks locally, moped or car required to travel around or taxi. Hotel were incredibly helpful and took us around local area to a park. Cleanliness- everywhere was spotless! Food- Thai food for breakfast and dinner options. Fresh and plentiful. Room- we had the superior sea view room and would opt for this during future stays. Facilities- the pool we didn’t use but looked clean and inviting. It was a flying visit for us so never got the opportunity. English was spoken very well. All staff are presentable and want you to enjoy your stay. Would visit again but for longer and will be recommending.

Hotel clean and comfortable to stay. Staff very nice and freindly. And easy for transportation.

A wonderful hotel with great value for money! The rooms are spacious and very clean. There is a separate set of towels for the pool and the beach. Yes, the furniture is not new, but it is good quality. The balcony is spacious, and we had a lovely view of greenery, palm trees, and even a field with a real buffalo 😊 The hotel staff are very friendly, and laundry service can be arranged at the reception desk. There is a Top’s supermarket nearby, and if you walk uphill from the hotel, you’ll find a place called Food Corner, which we highly recommend. The beach is only a 5-minute walk away, which is very convenient. Since Chaweng has very few beach access points due to dense beachfront development, this is a big plus. Some reviews mention that the hotel has its own sunbeds on the beach, although we didn’t use them. The main street is also about a 5-minute walk away, or you can easily get there by tuk-tuk.

First arrival there was black mould in the bathroom, ants in the room and a tear in the curtain. Naturally I complained but received no apology. The staff member on duty seemed inexperienced and couldn’t offer any solutions. I kindly requested someone come and clean it as there was no other room available. Long story short, I showered in a dirty shower that night. The next day a manager apologised and attempted to resolved the issues to a manageable condition. The manager also made some effort to make me feel better which I appreciated. The room itself I loved, 705 is nice and the views are absolutely stunning. However, the shower needs a deep clean and some maintenance. Also staff need training around hospitality.