Boutique Hotels in Heilongjiang, China

This is one of the few times I've felt compelled to leave a review, mainly for the following reasons: 1. **Location:** The hotel is situated right on the Songhua River. The subway Line 3 Youyi Palace station is directly across the street, making it incredibly convenient to get around. About 200 meters ahead, you'll find the Songhua River Cableway, and Central Street is just a five-minute walk away. The location is truly excellent! 👍🏻 2. **Hotel Environment:** We dropped off our luggage in the morning and didn't return until around 5 PM. Upon check-in, we were upgraded to a family suite free of charge. It was a very spacious two-bedroom, two-bathroom suite, complete with children's toiletries, a tent, and toys. My child's favorite was definitely the car-shaped bed. 3. **Service:** The service was incredibly thoughtful. My mother-in-law and I went down separately to return our room cards. Two staff members helped us carry our luggage to the entrance, waited for our car to arrive, loaded our bags into the trunk, opened the car door for us, and even said, 'Princesses, please board the carriage!' 😁 I've stayed in five-star hotels before, but I've never experienced such exceptional treatment. I was honestly a bit overwhelmed by the attention, but it was a wonderful feeling. Their warmth felt genuinely friendly and personable. Choosing this hotel was a delightful surprise for this trip. It was super convenient. After dinner on Central Street, we strolled to the Flood Control Monument and walked along the river, enjoying the breeze back to the hotel. It was such a relaxing trip. My kids kept saying, 'Mom, next time we go to Harbin, let's stay at this hotel again!' After checking out, we arrived at the station, and my child realized they'd forgotten their smart watch. I contacted the hotel, and they kindly mailed it back to us. Many thanks! 🙏🏻

The room was clean and tidy, with smart home features and a walk-in closet, which I haven't seen in other hotels. The front desk service was warm and welcoming, and they even upgraded my room for free. I was pleasantly surprised to receive a local specialty from Northeast China during my May Day stay. The location is excellent, just a few minutes' walk to St. Sophia Cathedral, and very close to Harbin Station, making taxis easily accessible. Plus, the privacy is good, as you need to use a key card to access the elevators to the rooms. Overall, my stay was great and I highly recommend it.

Great brand, it's a Holiday Inn Express under InterContinental, so the quality control is guaranteed. The facilities are all very well-equipped. Mr. (name/initials, if provided, otherwise leave as Mr.) at the front desk provided excellent service and gave me a free room upgrade. The breakfast offers a wide variety of choices. The only downside is that some of the public spaces are a bit small, like the lobby, gym, and laundry room. Also, the management of smoking in public areas should be strengthened.

This is the first five-star review I've given a hotel all year. The hotel is right next to Central Street and very close to the Central Street subway station. There are plenty of dining options around the hotel, and of course, Central Street itself is great for shopping, so the location is excellent. But these are secondary; the hotel's overall service and facilities were truly impressive. The staff's warm service and the perfect facilities left a deep impression on me. Even though we only had one suitcase, the doorman helped us carry it all the way to our room. The room wasn't huge, but it was very well-equipped, especially the fully automatic toilet. The shower pressure was excellent, and the water temperature was just right. The quality of the dental kit was also very good; I even took a new set home. Besides the buffet, it seems there are also special daily offerings for breakfast, and afternoon tea is provided. The room was also very quiet, which was a huge plus. This will definitely be my top choice when I visit Harbin again.

This time, mini_cloud stayed in a European-style hotel near Central Avenue in Harbin. It was super convenient for shopping and dining. The room had drinks, and they delivered fresh fruit every day. The hotel's breakfast buffet was also amazing; I was surprised to find substantial dishes like roast meat, sausages, and prawns, along with local specialties like Guo Bao Rou (fried pork in sweet and sour sauce) and red sausage. There was also a great selection of fruits and desserts. Every staff member I encountered, whether at the front desk, in the restaurant, or housekeeping, was incredibly warm and polite. They always proactively helped with my luggage when I arrived and departed. When checking out, an uncle even gave me a souvenir — a small orange package with coffee and candies, which perfectly matched the color of my clothes! Mini_cloud had a wonderful vacation in Harbin.

Stayed two nights at the Shangri-La with my family (two adults, one child) during the May Day holiday. The lovely front desk staff upgraded our room upon check-in and gave my child a complimentary drink. The room, as others have mentioned, felt a little dated, but the soundproofing was excellent, ensuring a quiet and comfortable stay, and we slept very well both nights. We had breakfast at 8 AM and didn't have to wait for a table. The location is superb, convenient for both taxis and the subway. I'd like to acknowledge that every staff member we encountered at this legitimate five-star hotel was incredibly warm and polite, demonstrating their professional service! A special shout-out to Wang Jingwen and Geng Jiamei. I recommend the Shangri-La.

This hotel offers excellent value for money and boasts a fantastic location. The front desk staff were very polite, and the cleanliness was quite good. The shower provided a consistent supply of hot water, and the overall environment was great. I would definitely come back again.

This was my first time visiting Harbin, and I was so lucky to stay at the Novotel. The location is incredibly convenient; you can walk to St. Sophia Cathedral and Central Street, and it's only about a 20 RMB taxi ride to most attractions. There's a bus stop right outside and a subway station a short walk away – truly convenient. What I loved most was the service; they were so accommodating. I had a small issue during check-in, and the front desk resolved it quickly and efficiently. The room was spacious, bright, and very clean, equipped with a refrigerator, humidifier, and air purifier. The TV even shows the real-time status of the laundry room. Oh, and you get free laundry and drying! Of all the hotels I've stayed in, their washing machines are the largest – my hoodies and pants were dry after about 50 minutes of drying. You absolutely must try the free breakfast; they have freshly fried *Guo Bao Rou* (sweet and sour pork), which is crispy and delicious, plus made-to-order noodles, congee, and various steamed buns. The variety is excellent, and it's all complimentary. The best part is that all of this, including everything mentioned above, costs just over 200 RMB. I highly recommend it!

This is the first time in decades I've left a negative review on Ctrip, and this stay was an absolute nightmare, no exaggeration. I chose what's supposed to be the best hotel in Mohe, but I didn't get a wink of sleep. The hotel has large fans running at night, and lying in bed, my ear on the pillow, created a resonant effect with the noise (I wonder if anyone can understand or relate to that). I called the front desk to ask for a room change, but was told there were no other rooms of that type available. I said, 'If there's an issue with this room, it shouldn't be assigned!' Ultimately, no solution was found!!! The next morning, I had a splitting headache and tearfully complained to the front desk. They apologized and offered a late checkout until 2 PM, but my Ctrip benefits already allowed for a 2 PM checkout anyway!! I asked to speak to the front desk manager or lobby manager and was told the leaders weren't in... Again, no resolution! I had planned to stay three nights in Mohe, but ended up buying a flight to Harbin for that very day. My final checkout time was 3:30 PM. I was truly, truly, truly, truly, truly distraught! It's been two days since I arrived in Harbin and my head still hurts. Extremely disappointed! I hope the Ctrip platform can advocate for a loyal customer of decades. The photos are my own, taken directly at the large equipment downstairs that caused the noise. I showed them to the hotel front desk and suggested their managers stay one night to experience my suffering! They just chuckled and gave no response! I stayed in room 802.

This hotel truly made me feel so welcome and cared for. Manager Manqi from the front desk called me a day in advance to confirm my check-in needs, and upon arrival, she was incredibly warm and attentive, fulfilling all my requests. On the first day of the ***** New Year, we wanted tangyuan (sweet glutinous rice balls), as is customary in the south, and even though we asked last minute, they immediately found a pot and cooked a bowl for us. On the evening of the first day, all the shops outside were closed, and we couldn't find anything to eat. When we returned to the hotel, they had prepared dumplings and tangyuan. Manager Xiao Shi stayed late, making sure to cook tangyuan and dumplings for guests who hadn't had dinner. They really go above and beyond to meet any need you have. Of all the hotels I've stayed in, this is by far the most thoughtful. Everyone here is so warm and attentive.