Boutique Hotels in Shaanxi, China

The hotel's location is absolutely fantastic! It's right next to a vibrant night market, making it super lively. What's more, it's only about 100 meters from the subway station – you step out of the station and practically see the hotel, which is incredibly convenient! Despite being above a night market, the room's soundproofing is excellent; we didn't hear any noise at all. The front desk staff, especially the 'sweet' receptionist, deserves five-star praise! She was beautiful and kind, and her service attitude was top-notch, also five stars! She even upgraded our room for free, gave us a complimentary minibar, and provided a lovely fruit platter, late-night porridge, and bedtime milk. She was always willing to help, and the service was truly superb! The room environment was also great, with ample lighting, comfortable hot water, and a very cozy bed. I'll definitely choose this hotel again next time I visit. Everything from the service to the quality was excellent and highly recommended!

The location truly can't be beat. It's just a few minutes' walk to the commercial area and subway station, making it incredibly convenient for shopping, dining, and getting around. The Bell and Drum Towers are right across the street, and Kaiyuan Temple is nearby. However, the stay also had some significant downsides. The soundproofing is a major issue; I could clearly hear conversations from the next room and footsteps in the hallway at night. The TV volume was incredibly loud; even on a very low setting, it was still too much. As a light sleeper, I really struggled and didn't get a good night's rest. The shower was another headache. The water temperature kept fluctuating between hot and cold, and I spent ages trying to find a comfortable setting, making showering a constant source of anxiety. While the location is definitely a plus, the shortcomings in service and facilities really impacted the overall experience. I hope the hotel can make some improvements.

We stayed at the Yanzhi Hotel at Xi'an Yongning Gate with our child this time, and the experience exceeded our expectations. The hotel's location is fantastic, right at the foot of the Yongning Gate city wall. You can touch history just by crossing the road, and taking an evening stroll on the city wall to watch the sunset felt amazing. The front desk service was friendly and efficient; they proactively asked about our child's needs during check-in. The facilities are new, and the room was clean and bright, making us feel very secure staying with our child. The biggest surprise was at check-out; not only was the process quick, but the staff also specially gave our child a lovely little gift, which made our little one so happy. For families with children, this is an excellent starting point for exploring the ancient city. The service is thoughtful, the details are well-executed, and it's highly recommended. The only downside is that the hotel's airport transfer service is a bit disappointing. Regardless of how many days you stay or what room type you book, the transfer is only free for two people, and children are charged extra!

This was my first time visiting Xi'an, and after much deliberation, I booked a stay at the Four Points by Sheraton Xi'an, Bell Tower – and it definitely didn't disappoint! The location is superb, and the hotel service was absolutely fantastic! A special shout-out to Oliver and Mandy at the front desk. Oliver was efficient and professional with the check-in process and incredibly patient in answering all my questions. Mandy, on the other hand, was attentive to our overall stay experience, proactively helped us plan our itinerary around the Bell Tower, and even gave us thoughtful weather reminders. Their excellent service truly made our trip so much more enjoyable. This is definitely the quality you'd expect from a Four Points by Sheraton!

The room facilities are complete, clean, and tidy, and the bedding is spotless. The restaurant has a great atmosphere with local characteristics. The service attitude is also good, and the transportation is convenient, as it's located right in the Bell Tower business district.

This stay was absolutely fantastic! I was really impressed with the hotel's service. Check-in at the front desk was quick and efficient, and the in-room amenities were very thoughtful. The 'three-second water kettle' was a particularly pleasant surprise on my trip! It truly only takes a few seconds to get boiling hot water, which is incredibly convenient for someone like me who enjoys making tea or instant drinks at any time. It really enhanced the comfort of my stay. It's the little details that truly make a difference, and this efficient and thoughtful service definitely deserves full marks! I'll definitely choose to stay here again next time!

Traveling from Beijing with my parents to see the Lantern Festival in Zigong, we decided to break up the drive in Xi'an. We chose the Sheraton primarily because of its reliable brand reputation. And it certainly didn't disappoint! From the moment we checked in, the front desk staff was incredibly welcoming. Throughout our stay, they were always attentive to our needs. The room was spotless, and the no-smoking policy was strictly enforced – a big thumbs up! The breakfast was extensive, and the service staff were all very friendly. Although we accidentally left something behind after checking out, the concierge staff went above and beyond to help us retrieve it. It truly was a heartwarming trip!

The hotel is located in a garden area, and the room is relatively spacious. My friend felt that the shampoo products were very suitable for her to use. The hotel also has free laundry and drying services, and the waiters are very enthusiastic. Parking is free in the basement. Just call the front desk to report your license plate number when you go out. There are many restaurants near the hotel, which is convenient. Recommend everyone

During my stay at Crowne Plaza, I found the accommodation very satisfactory. The room was a good size, featuring a comfortable, super large bed, mini fridge, kettle but no milk, this had to be requested. Also, the slow drainage in the shower was messy and inconvenient. Overall the room was very nice. The hotel’s lobby was spacious and attractively designed, setting a welcoming tone upon arrival. The lounge and the 40th-floor bar were definite highlights, offering a cool and inviting ambiance. The breakfast provided met standard expectations and was enjoyable. I’d like to extend a special acknowledgment to Tony, whose help during check-in and arranging breakfast in my room when I wasn’t feeling well was exceptional, demonstrating outstanding service. Crowne Plaza’s prime location adjacent to a mall and the bridge offered numerous options for leisurely walks and sightseeing, adding to the overall convenience. Although I didn’t personally utilize the gym or pool, they appeared to be well-maintained. Best hotel in the city for sure.

The service was excellent from start to finish. From the moment I arrived, the uncle who helped with my luggage was great, and the staff at check-in were attentive, offering tea and water. In the evenings, there were thoughtful sweet drinks and various calls from customer service checking in on me – truly five-star, 'Haidilao-style' service, which I really appreciated. A special shout-out to the young man who checked me in; his explanations were very considerate and polite. I also received a complimentary fruit platter upon arrival, which was delicious, especially the milk dates. Many thanks to the laundry auntie for the complimentary 10-piece laundry service every day. The breakfast selection wasn't huge, but everything was tasty, and the cartoon buns were adorable. What impressed me most was how almost every staff member recognized me instantly and knew my room number without me having to say anything. Every staff member I encountered daily greeted me warmly. On the downside, the lighting in the shower room was a bit dim; I recommend checking the bulbs. On my first day, I found the floor drain and filter were missing, and I had to put in two floor drains myself, which was a bit off-putting. There were also some mold spots on the bathroom wall, suggesting a deeper clean is needed. The sink drain was a bit clogged and making noise, which should be looked at. At night, there was some honking from vehicles on the street, which was a bit noisy. I want to highly commend the airport transfer service. Overall, I was very satisfied with my stay.