Family Hotels in Ontario, Canada

The service was enthusiastic and the environment was pretty good, nothing spectacular but decent. Parking was convenient, though it cost money. Overall, it's good value for money and very close to the waterfall. Parking was easy.

PROS: New, clean, secluded, decent enough gym, quiet, boring, no chemical cleaner scents other than the towels and sheets that will stay on your skin 100%... I always bring my own due to this. Free floride water lol...🙄 Don't drink it. CONS: The heavy room doors slam insanely hard, fast and would chop fingers off, blow out eardrums and shake the walls. I woke up every door slam, hard to not. Mind blowing to spend money building a Hotel and not consider to have quality safe quiet doors. SOLUTION! I had to use some ”white noise” to drown out the crazy door slams. CASINO is a lifeless end of the line in purgatory vibe, but I'm not into that activity and wasn't there for that. If you want a clean, new, mostly quiet nice hotel, this is a good choice if you find a good deal. Service I never ordered food but the complementary tea and coffee are ok if stocked, NO Milk Alternatives and boring list of food to over pay for.

The hotel's location is absolutely superb! After checking in, you get a direct view of the waterfalls. Facilities: Fantastic Cleanliness: Very good Environment: Amazing Service: Good At night, you can admire the waterfall views from your room. It would be even more wonderful if there were fireworks! We were also lucky enough to see a rainbow. This place is very pet-friendly, which is a huge plus for families with pets.

Opened this year, the hotel is brand new and offers great value for money 🥳🥳. Our room was on a high floor, offering breathtaking panoramic views of the magnificent waterfall; at night, we enjoyed the dazzling fireworks display!! The suite's design, from the bed to the sofa and even the bathtub, was extra-large, providing a spacious feel. It's an ideal stay for families and definitely worth recommending! 👍👍

The room was spacious with a great view and a convenient location, within walking distance to the Eaton Centre and Union Station, surrounded by major corporations like KPMG. The deposit was refunded quickly; the pre-authorization was released instantly upon check-out, unlike other hotels in North America where it can take up to two weeks.

My hotel booking receipt included tax, but when I checked in, the staff wanted to charge me an additional 30 yuan. The next day when I checked out, I asked the staff again and they said they didn't charge me the 30 yuan, but my credit card still charged me.

The room is spacious. Location is good, within walking distance to Eaton Centre, only 8 mins walk. You can also walk to the attractions at downtown like CN tower, City Hall, Rogers Centre….There are a lot of restaurants around, Japanese, Korean, western …. You can even find bubble tea shop within 3 mins walk. The hotel service is good, the waiters remember the drink I preferred on my second & the following days of breakfast already. They are caring.

The hotel was swanky, and we loved our stay. The view from the pool was fantastic. The restaurant on site had an incredible service, and the service was great.

Overall, the hotel is pretty good. It's clean and well-equipped, though a bit old. The room size was appropriate, and the bathroom was quite spacious. The price was reasonable, offering great value for money. The location is also very convenient for sightseeing. Parking costs CAD 20 plus tax per night.