5-Star Hotels in Hunan, China

We stayed for two nights with the main purpose of visiting Tian Men Mountain Park. Very pleased with the location, services, quality of facilities . Good breakfast selection. Numbers of restaurants and convenience stores nearby. About 15 minutes’ walk to the cable car entrance. Staff are attentive and kind. We booked a mountain view room. The view is great but it is right by a main street and the traffic noises are noticeable from about 7am to 11pm. The city-view, courtyard-view rooms are probably better in terms of traffic noise. All in all, we recommend this hotel without hesitation.

Very good service in give National Forest guide direction For people who first time coming to Zhangjiajie like us, this hotel has very good service. They provide some staff that assist tourists to get a guide direction in Zhangjiajie National Forest route. This national forest park is very huge. The entrance ticket is available for 4 days visit. So you can imagine how big this area is. Therefore, if you do not have enough time, you need a brief information that helps us arrange the excellent routes so that we can get the point of view and enjoy it. That is the purpose of this staff, to help us, bravo! Thanks to Huan Huan, female staff, your instruction is awesome. The hotel room is spacious enough, but lacks of wardrobe. Breakfast is amazing with many varian cuisine. There is a free laundry service that is very helpful for long tourists like us. The kind thing is this hotel put drinking water (bottles) everywhere. It is very pleasant, so hotel guests do not worry about drinking anymore. One more satisfying thing is the drain shower. The water pressure is strong but soft. Getting our body washed with a treatment like this after a tiring journey is very enjoyable.

Absolutely fantastic experience. Very rarely have a faultless hotel stay, but this is as good as it gets! I arrived 3hrs before check-in and only planned to ask about luggage storage, but they let me check-in immediately! The room was fabulous. I did wonder if they upgraded me as the room seemed far bigger than what I thought I’d booked. The furnishings and amenities were top quality, it was completely clean and I had an incredible view of Tianmen mountain! Staff spoke very basic English but enough to get by, and the service was immaculate. Every member of staff would smile and say hello. Other points: - Breakfast was great with a wide variety of food - Location couldn’t be better - right next to the bus station, with plenty of food options nearby, and only 5 mins walk from the cable car station - As things stand, I don’t think this hotel exists yet on several mobile map apps, but not much of an issue Overall, this is the perfect choice of hotel for Zhangjiajie and amazing value for money.

The staff were very efficient at check in which is not always the case within China, they photographed our IDs quickly to register us and gave us our room key. All of the rooms are very quirky and different which is a nice added feature (a nice suprise as to what you will get).

Excellent service, great location, friendly staff, great breakfast, especially room cleanness and maintenance in excellent care! Kudos also go to the train station pick up team, they are in time, courteous and professional, Mr 李军波 is especially helpful and friendly, I appreciate everything he had done for us, thank you! Guest S. Wang

We recently enjoyed a delightful four-day stay at your hotel. The entire staff, from reception to housekeeping, was exceptionally well-trained, kind, and professional. Our room was spacious, impeccably maintained, and spotlessly clean. The highlight was the balcony, which offered a breathtaking view of the picturesque mountains. The breakfasts were delicious, with a great variety of choices, and the coffee was equally enjoyable. The hotel’s convenient location near the East entrance to the park and the main street with various restaurants and shops added to our overall positive experience.

Checked in on Sat 28th before my fiancé to arrange some things like wedding flowers, decorations etc. Katrina at reception was absolutely fantastic. She followed up on the requests I had and verified the Trip.com staff information which was sent earlier. She was extremely friendly, kind, thoughtful, diligent, and professional - a real asset to IHG. She took care of everything. She arranged the decorations to be done after we left for marriage registration so when I got back it would all be ready for my wife. The facilities and service like the 1st floor all day dining restaurant, the Sky27 bar and Intercontinental club on the 27th floor, were wonderful. The Latin band (Cuban / Colombian duo) were magnificent and quite friendly ✊ Breakfast boxes were arranged for our early departure on 31st. The taxi was ordered and promptly arrived ahead of time to collect us. Hotel staff checked if I was an IHG member and applied my discounts where relevant. Breakfast buffet and all day a La carte dining was wonderful. Shopping mall access through the hotel lobby is easily accessible and quite convenient. All in all, it was a marvellous few days at Intercontinental Changsha.

It’s conveniently located next to Huangxing Street, only 5-10min walk away. The location is also central to almost all of the famous streets. Very good 5star hotel , rooms are big.

The hotel is conveniently situated walking distance from the cable car, close to the railway station and the airport. The room was comfortable and clean. The breakfast was nourishing and essential to the good start of our long mountain trips. We especially enjoyed the café near the front desk. While staying there, I recommend you to visit the 72 wonders house in Zhangjiajie - a folk type food and crafts place. We went on a Sunday, there was like a closing party and we had the best of times. 

This is great experience at this hotel, we had 2 separate bookings this time first 3 nights, second was 4nights. The room is lovely and cozy, I requested higher floor smoking room and they tried their best to arranged it. The reception staff are very friendly and efficient. Especially 九月 ( WeChat name)as butler, she helps me a lots. My husband and myself are both very happy to come back again and again. The housekeeping team is also so nice and polite. The wine and snack set is bonus for our room, we tried couple times, also very good. The location is so convenient, the tube is just outside 2 mins by walk, there is line 1 and line 4 both. All in all, we love our choice.

The staff were very efficient at check in which is not always the case within China, they photographed our IDs quickly to register us and gave us our room key. All of the rooms are very quirky and different which is a nice added feature (a nice suprise as to what you will get).

Excellent service, great location, friendly staff, great breakfast, especially room cleanness and maintenance in excellent care! Kudos also go to the train station pick up team, they are in time, courteous and professional, Mr 李军波 is especially helpful and friendly, I appreciate everything he had done for us, thank you! Guest S. Wang

Checked in on Sat 28th before my fiancé to arrange some things like wedding flowers, decorations etc. Katrina at reception was absolutely fantastic. She followed up on the requests I had and verified the Trip.com staff information which was sent earlier. She was extremely friendly, kind, thoughtful, diligent, and professional - a real asset to IHG. She took care of everything. She arranged the decorations to be done after we left for marriage registration so when I got back it would all be ready for my wife. The facilities and service like the 1st floor all day dining restaurant, the Sky27 bar and Intercontinental club on the 27th floor, were wonderful. The Latin band (Cuban / Colombian duo) were magnificent and quite friendly ✊ Breakfast boxes were arranged for our early departure on 31st. The taxi was ordered and promptly arrived ahead of time to collect us. Hotel staff checked if I was an IHG member and applied my discounts where relevant. Breakfast buffet and all day a La carte dining was wonderful. Shopping mall access through the hotel lobby is easily accessible and quite convenient. All in all, it was a marvellous few days at Intercontinental Changsha.

It’s conveniently located next to Huangxing Street, only 5-10min walk away. The location is also central to almost all of the famous streets. Very good 5star hotel , rooms are big.

This is great experience at this hotel, we had 2 separate bookings this time first 3 nights, second was 4nights. The room is lovely and cozy, I requested higher floor smoking room and they tried their best to arranged it. The reception staff are very friendly and efficient. Especially 九月 ( WeChat name)as butler, she helps me a lots. My husband and myself are both very happy to come back again and again. The housekeeping team is also so nice and polite. The wine and snack set is bonus for our room, we tried couple times, also very good. The location is so convenient, the tube is just outside 2 mins by walk, there is line 1 and line 4 both. All in all, we love our choice.

Hotel is on top of a fancy mall and near very popular shopping district, great location. Hotel is very new inside. it actually still had new renovation/construction smell when I stayed… A few points I noticed: - ventilation was not very good in the shower and bathroom, room AC was a little weak and noisy. - Bed was clean and comfortable - great and very effective blackout curtains. - good and modern in room amenities - a little bit strange layout - nice clean gym - nice staff - spacious room - Despite of the constant noise and traffic downstairs, it was very quiet on the 15th floor! (Except AC noise…) Cleanliness, convenience,service are important to me, I will stay here again next time I visit!

I stayed for 3 nights over Christmas at the W Hotel and it went above and beyond all expectations! From the sleek, modern design to the impeccably clean facilities. It felt very festive as windows and tables were adorned with delightful Christmas decorations, the highlight was the lovely pink tree on the first floor, it was super cute! The entire staff's commitment to ensuring my stay was exceptional deserves high praise. They catered to every need with a level of care and attentiveness that exceeded all expectations. Day 1: Lovely plate of fruit. Day 2: Cute knitted pouch with candy. Day 3: Xmas-plate of fruit and chocolate log. Plus a big shout out to Eric, who was super attentive and assisted in organising my Christmas Eve afternoon tea and the delicious 5-course Christmas Day meal. (It was pricey at 1288, but included the regular buffet, and a gorgeous red basket with gifts plus an oversized bag! So was worth it.) The bar/chill out area seems to be the hangout place. The energetic atmosphere on Christmas Eve was super cool. There was a runway showcasing several models and a cool DJ. It added an exciting vibe to the festivities, making the evening memorable. Furthermore, the huge swimming pool and changing room facilities felt luxurious, only thing missing was a jacuzzi, although sauna and steam room were great. Additional info: hotel is connected to the mall, line 2 metro is accessible via the mall which made is super convenient to travel around the city. Definitely recommend staying here! This W Hotel flawlessly combines luxury, sophistication, and a vibrant atmosphere, making it a standout hotel.

This is a glorified 4 star hotel. Other than the location, you will be disappointed with the overall hotel experience. It lacks the attention to detail to be a true 5 star hotel experience. A couple of examples; non-smoking rooms being ruined by smokers, the rainforest shower (top mounted shower head) didn’t work and was just an unpleasant drizzle, air-conditioning that just had a mind of its own with no ability to adjust to desired temperature, the bed being somehow both firm and soft. If you are accustomed to chain hotels, then the attention to detail at the Niccolo is missing!

My second time staying here. Loved the service, cleanliness and location. The housekeeping team noticed that we loved their tea bags and left us a note to inform that they are giving us more of the teabags. Was also sick during the trip and they probably noticed that I downed many bottles of mineral water + meds on the table. They gave me more bottles of water than usual during their housekeeping duties. Love their attention to details and truly enjoyed my stay there! Scenery from the room was perfect as well.

After many years, I visited Changsha for the second time. I first wanted to find a hotel near Wuyi Square, but I found that the hotels close to the subway station did not meet my expectations. Later, I searched for this Wyndham Garden, which is very close to the subway station. I walked a few dozen meters to the station. After checking in, I was quite satisfied with the room, but the floor was a little sticky when I entered the room. The housekeeping staff also said that they could clean it immediately, but it was late at night, so they asked them to clean it the next day. There are bottled water at the elevator entrance for self-service, which is very considerate. The cleaning ladies greeted me warmly. The buffet breakfast is good, with quite a lot of varieties and good taste.

We stayed for two nights with the main purpose of visiting Tian Men Mountain Park. Very pleased with the location, services, quality of facilities . Good breakfast selection. Numbers of restaurants and convenience stores nearby. About 15 minutes’ walk to the cable car entrance. Staff are attentive and kind. We booked a mountain view room. The view is great but it is right by a main street and the traffic noises are noticeable from about 7am to 11pm. The city-view, courtyard-view rooms are probably better in terms of traffic noise. All in all, we recommend this hotel without hesitation.

Very good service in give National Forest guide direction For people who first time coming to Zhangjiajie like us, this hotel has very good service. They provide some staff that assist tourists to get a guide direction in Zhangjiajie National Forest route. This national forest park is very huge. The entrance ticket is available for 4 days visit. So you can imagine how big this area is. Therefore, if you do not have enough time, you need a brief information that helps us arrange the excellent routes so that we can get the point of view and enjoy it. That is the purpose of this staff, to help us, bravo! Thanks to Huan Huan, female staff, your instruction is awesome. The hotel room is spacious enough, but lacks of wardrobe. Breakfast is amazing with many varian cuisine. There is a free laundry service that is very helpful for long tourists like us. The kind thing is this hotel put drinking water (bottles) everywhere. It is very pleasant, so hotel guests do not worry about drinking anymore. One more satisfying thing is the drain shower. The water pressure is strong but soft. Getting our body washed with a treatment like this after a tiring journey is very enjoyable.

Absolutely fantastic experience. Very rarely have a faultless hotel stay, but this is as good as it gets! I arrived 3hrs before check-in and only planned to ask about luggage storage, but they let me check-in immediately! The room was fabulous. I did wonder if they upgraded me as the room seemed far bigger than what I thought I’d booked. The furnishings and amenities were top quality, it was completely clean and I had an incredible view of Tianmen mountain! Staff spoke very basic English but enough to get by, and the service was immaculate. Every member of staff would smile and say hello. Other points: - Breakfast was great with a wide variety of food - Location couldn’t be better - right next to the bus station, with plenty of food options nearby, and only 5 mins walk from the cable car station - As things stand, I don’t think this hotel exists yet on several mobile map apps, but not much of an issue Overall, this is the perfect choice of hotel for Zhangjiajie and amazing value for money.

We recently enjoyed a delightful four-day stay at your hotel. The entire staff, from reception to housekeeping, was exceptionally well-trained, kind, and professional. Our room was spacious, impeccably maintained, and spotlessly clean. The highlight was the balcony, which offered a breathtaking view of the picturesque mountains. The breakfasts were delicious, with a great variety of choices, and the coffee was equally enjoyable. The hotel’s convenient location near the East entrance to the park and the main street with various restaurants and shops added to our overall positive experience.

The hotel is conveniently situated walking distance from the cable car, close to the railway station and the airport. The room was comfortable and clean. The breakfast was nourishing and essential to the good start of our long mountain trips. We especially enjoyed the café near the front desk. While staying there, I recommend you to visit the 72 wonders house in Zhangjiajie - a folk type food and crafts place. We went on a Sunday, there was like a closing party and we had the best of times. 

We had a wonderful stay at the Pullman. George from the concierge was very helpful in booking our tickets. The location is fantastic, close to East Gate, with major attractions just a few kilometers away. Although we hired a Didi, it's also possible to walk to these attractions. The western food section in the restaurant could use some improvement; the pizza tasted more like cheese on bread than an actual pizza. However, the breakfast buffet was quite nice. We definitely recommend this place for families, as the pool is great for both kids and adults after a long day of walking.

The room facilities are complete, the room is warm and very new, the lobby is grand, the breakfast variety is rich, and there is a swimming pool. Wulingyuan District is very small, and it takes a few minutes to get to the East Gate of Forest Park by taxi. Tianzi Road is near the hotel and there are restaurants. I ate at three popular restaurants in three days, eating baby salamander, Yantou stewed chicken, and iron pot stewed fish. They were very delicious. After eating, I took a walk back to the hotel. The child was not used to the local climate and vomited in bed in the middle of the night. The service staff immediately came to change the new sheets. The service was very good.

The room service was enthusiastic and cleaned every day for three days. Breakfast can also be enjoyed in the executive lounge on the tenth floor. The dining environment is quieter and the variety is more diverse. It is also close to the Tianmen Mountain Cableway. Overall, I am very satisfied.

I rarely write the review, but this time I want to do it so much! It was better than 5* hotels that I’ve been too. (And I travel really a lot). The best hotel in my list. Hotel: it was super clean, nice, new, modern and cozy. I felt like I don’t want to leave. So warm. But the most important thing I’d like to mention is that people there are so hospitable and warm. Service is one of the best I’ve ever experienced. We arrived late so they gave us desserts and delicious snacks. They got our shoes to clean so we can wear them tomorrow. They were very attentive and helped us a lot. I would definitely recommend them to my friends and I will stay here again. Thank you so much.

A wonderful accommodation close to the Zhangjiajie forests. Just 2 mins drive to the entrance. The place is furthermore a cosy getaway, quiet and remote, to enjoy a romantic stay. The staff is very helpful and aware of our needs and made our stay, even with mediocre weather conditions, just breathtakingly comfortable. I hope we find an opportunity t come again.

The hotel is close to the Fog bridge in the Fenghuang ancient city. My room has the river view and two balconies, which is excellent for night view of the city. The room is spacious enough for four adults, but needs to share for one bathroom. The breakfast buffet only offered a simple Chinese breakfast with limited varieties. The hotel room was quiet at night time. The staff were friendly and helpful the whole time. The restaurant was excellent and offered authentic Hunan style food. Overall, this hotel experience was excellent.

Amazing complementary pickup & dropoff service from the hotel! Great location, hotel was walking distance to Furong waterfall entrance. We were able to use the laundry facilities and the hotel was beautiful. We tried the hotel restaurant, the food was delicious & the service was excellent. The hotel staff are also helpful when you have a request. Overall we had a comfortable and memorable stay. Thank you!

🌆Excellent location: it perfectly balances the excitement and tranquility of the ancient city. Not far away from home, you can immerse yourself in the bustling fireworks of Fenghuang Ancient City and feel the romantic border town written by Shen Congwen; but once you return to the hotel, you are immediately surrounded by peace and tranquility, away from the hustle and bustle of the outside world. Standing at the hotel's viewing position at night, you can have a panoramic view of the beautiful night of the ancient city. The lights on both sides of the Tuojiang River are bright and dreamlike, as if a gorgeous picture is slowly unfolding in front of your eyes. 🏡Elegant environment: The design of the entire hotel cleverly integrates the simple Chinese aesthetics of the Song Dynasty. Stepping into the lobby, a strong cultural atmosphere hits your face. From exquisite ethnic decorations to antique wooden furniture, every detail shows its unique charm. The room amazed me even more. It is spacious and bright, with reasonable layout and exquisite decoration. The bedding is soft and comfortable, allowing me to have sweet dreams every night. The facilities in the room are complete and of high quality, and the smart devices added a lot of convenience to my stay. The scenery outside the window can either see the meandering Tuojiang River or appreciate the simple buildings of the ancient city. Every scene is as beautiful as a postcard. 💁♀️Attentive service: The hotel staff are warm and thoughtful. From the patient answers at the front desk when checking in, to helping to plan the route to visit the ancient city, to the thoughtful special snacks provided, every move made me feel like home. During my trip, I accidentally got my clothes wet. After the staff learned about it, they quickly helped me dry it and solved my urgent need. This kind of meticulous care really touched me. This stay at Shanshui Lianxin Resort Hotel in Fenghuang Ancient City is an extremely beautiful memory of my trip. It is like a bright pearl, embedded in the beautiful land of Fenghuang Ancient City. I sincerely recommend it to everyone who plans to go to Fenghuang Ancient City. I believe you will also have an unforgettable journey here!

The location of the hotel is right in the center of the ancient town . They have concierge to pick us up from the drop off point . It is a short distance of walk to reach the hotel . The view from the room is perfect and we even got upgraded with a balcony room . We are also offered a complimentary pick up and drop off from train station . The only downside about this hotel is overall the facility is slightly old but pretty well kept . If you want an early rest just take note the music level is really loud from outside and no much sound proof . Music will stop right at 1130pm.

The hotel is very good with a nice big clean room. It provides shuttle bus service every hour between 7:30 am to 14:30 pm from hotel to train station. But no pick up service. The staffs are friendly and helpful. The problem is its location. Me and my friend arrived at train station after 6pm. There is no taxi waiting for you. We waited for 30 minutes and finally shared the taxi with another 2 people. After checking in , we had problem to find a taxi to go to the center of ancient town. Although the staff helped us to call the taxi , it took about 45 minutes for the taxi to arrive. If you can have enough time or you have car, I recommend you to stay here. Otherwise, I suggest you to stay in the center of town.

Really nicely decorated hotel. Id say one of the best hotels in this region. Given only four stars as our room was quite strong with cigarette smell. We informed the staff about it and they said they would send someone to fix it. I think what they did was just opening the window which made it worse as the cigarette smell was stronger when we came back possibly because we were on the second floor and someone was smoking outside. We didnt bother to tell them again as it was late and we just wanted to sleep. There was also some sticky stain on the floor that we asked them to clean it but it was still there when we came back. Staff very friendly. A tea set is also provided.

I came from Northeast China to play. I don't have a high opinion of the scenic area, but the hotel is really good. The boys and girls at the front desk are very enthusiastic. I sincerely recommend everyone to stay here. You can see the ancient town while sitting on the balcony. Free fruits, car pick-up and drop-off, even to and from the scenic area, not just the pick-up station. The dinner ordered at the hotel is also very delicious and not expensive. Don't eat in the scenic area, order food at the hotel when you come out. The ones in the scenic area are all pushed by ”On the Waterside”. What is that? I ordered a cup of coffee for 58 yuan, and the milk was expired and flocculent. It's the worst coffee I've ever had in my life. Don't eat in the scenic area. It's terrible.

Every year during the Spring Festival, I have to cook and eat a lot of fish and meat at home. This year, I chose to travel to Fenghuang Ancient Town to celebrate the Spring Festival. I stayed at Fenghuang Kaisheng Hotel and found that many people celebrated the Spring Festival outside, and they were all happy with the whole family. The hotel room is spacious and tidy, and it is a whole house smart system. Just shout ”Xiaot Xiaot”, and you can open the curtains, TV, and air conditioner. It is a blessing for lazy people. You don’t have to get up to do anything. Enjoy it comfortably! The best thing is the robot delivery. If you want to order barbecue in the middle of the night, the robot will deliver it to you, which is very worry-free. In addition, the fragrance of the whole hotel is very high-end, and it is a very pleasant tea fragrance. I want to arrange the same one at home. I am very satisfied with the accommodation experience. Five-star recommendation😘

This is not the first time I have stayed here. Every time I stay here, the experience is different. I chose to stay at the Crown International Hotel during the Chinese New Year. As soon as I got off the car, I felt the festive atmosphere. The big red lanterns were hung high. When I entered the lobby, the front desk lady Cao Dan enthusiastically helped us check in and arranged a room upgrade. I felt warm in my heart. It is a great hotel! Very NICE service, the hotel has a superior location, rich breakfast, a good view in the room, and children's toiletries. The children like it very much. It is also convenient for travel. It is a very happy experience and I will come again next time!

Definitely the best hotel and home stay in Fenghuang. The experience was amazing. The hotel services and hygiene is a 10/10, the staff is so kind and always available. You can feel how big effort they put on the customer experience. By the way, lunch in their restaurant is probably the best in the whole town, amazing produce and cooking technique, the best way to try Hunanese food. The whole team was amazing, but our main host, XiaoYang “小杨”, was so incredible. He really makes you feel special, lever service in town 100% sure. Highly recommended.