5-Star Hotels in Florida, United States

"The room's decor is thoughtfully designed and very comfortable, with tall, floor-to-ceiling windows offering beautiful city views. The lobby staff were warm and attentive. There's a free MetroMover station near the hotel, which makes getting around very convenient."

"The hotel is luxuriously decorated and elegant. It is very convenient to go to the mall near Brickell Center,, with many food choices, close distance, good view and advanced facilities."

"We stayed here after a cruise. Check-in was at 9pm, so we couldn't use the club room's cocktail time or afternoon tea. We had breakfast in the club lounge. It was very delicious. They let us check out late and offered a free shuttle to the mall, so as we were staying at a hotel near the mall, we asked to be dropped off at our hotel, and they gladly did. It's a very nice hotel."

"Our family spent five pleasant nights in this hotel with a very good environment around Disney. The hotel hardware is new and spacious, bright, tidy and clean. It is not far from the four parks of Disney, and the hotel provides shuttle to and from Disney. What I like most is that every staff member and service of this hotel is so excellent. Recommended!"

"Coming from DC, staying at the InterContinental in Miami was a smart choice. The main reason was convenience; it's right next to Bayfront Park, and a taxi from the airport was probably only around $20. Since check-in wasn't until 3 PM, and Americans are unlikely to be flexible, we landed around 10 AM and took a taxi directly to Sawgrass Mills—the largest outlet mall in the US—which cost about $50. Our driver was Colombian, and we chatted the whole way. The shopping experience there was even better than Woodbury; they had all the major brands, and especially since Miami is so hot, they had a full range of fall/winter styles and sizes. We reluctantly took a taxi back to the hotel around 4 PM; the Black driver was quite aggressive, and there was some traffic getting into the city. Upon arrival, the bellhop enthusiastically helped with our luggage (a tip was a must), and check-in went smoothly. We booked a partial bay view king room. The room wasn't huge, about 20+ square meters, with a king-sized bed that was about two meters wide. The bedding was very comfortable, and the bathroom had both a tub and a shower. Overall, it felt relatively new, and the cleanliness met InterContinental standards. After a short rest on the first night, we went to the Kaseya Center to watch an NBA game between the Miami Heat and the Dallas Mavericks. We got nosebleed seats on the app for only $32 each, a $12 premium. The arena was just a ten-minute walk from the hotel, very close and convenient. The atmosphere was incredible, much better than Wukesong. Especially with the live DJ, hot dances, and big screen transitions, it truly lived up to its reputation as Shaq and Hardaway's home court. The viewing experience was on par with Madison Square Garden in New York; Americans are all about eating, drinking, and having fun during the game. We embraced the local culture and bought popcorn, pizza, hot dogs, and beer (they didn't ask for ID, but it was a bit pricey at $15). Amidst all the cheering, the Heat won 106:102 in a nail-biter. The next day, we had an early morning shuttle to Key West, so we didn't book breakfast at the hotel. There's a Starbucks inside the InterContinental, and grabbing two packed breakfasts for $40 in the morning was very convenient. The shuttle pick-up point was just a few hundred meters from the hotel, outside the Holiday Inn. We stopped at CVS for snacks and water. The day trip was booked on Viator for only $49 per person round trip to Key West, though activities there cost extra. The shuttle departed at 7:30 AM, stopping at McDonald's for a 30-minute break for supplies around 9 AM. After that, it was a series of 'keys' and scenic overseas highway bridges. Passing Seven Mile Bridge, its beauty certainly lived up to its reputation. We arrived in Key West at 11 AM, with six hours to explore the island. We took the Conch Train for $45 per person, which gave us an hour-long tour of the old town, with the driver also acting as a lively guide. The sea breeze made it incredibly pleasant. After getting off, we went to the mall converted from a Coast Guard building and had a Cuba Queen Coffee. Everyone says Cuban coffee is good, and it really was rich and smooth; I couldn't resist buying two pounds. Then, we walked along the main street, accompanied by various roosters, past Mallory Square, the Little White House, Hemingway's Home (admission $18, with timed tours, and we found six cats!), and the Southernmost Point. We walked past the US-1 Mile Marker 0 sign and made a special trip back to the post office to mail postcards we bought at Hemingway's house. Postage to China was $1.70. It was a tight schedule, but we boarded the return bus before 5:30 PM, arriving back in Miami at 9 PM. We immediately headed to CVI.CHE 105, ranked number one for Peruvian food, and it was the best meal we had during our ten days in the US, very suitable for Chinese palates. We ordered seafood paella and grilled octopus; the desserts were a bit too sweet. About a third of the customers were Chinese. This trendy restaurant was pretty good, costing around $60 per person. It closed at 10:30 PM, and after a satisfying meal, it was just a few minutes walk back to the InterContinental—still convenient. On the third day, we skipped breakfast and took a taxi to South Pointe Park in South Beach at 8:30 AM. It wasn't crowded yet, filled with handsome men and beautiful women, along with uncles, all out for their morning exercise. Walking along the beach, there were already people surfing and playing in the water. Personally, I felt it was much more refreshing than Sanya. We didn't plan to swim, so after a walk, we took a taxi to Wynwood Walls to see the graffiti. It's a huge district; while painting one wall can be considered scribbling, when it's all over the place, it becomes art. Looking at the photos later, it was even more stunning, though the neighborhood itself was a bit messy. Feeling hungry, we took a taxi to Little Havana to try the famous Sanguich, a Cuban sandwich. We were lucky to get a table at 11:30 AM. We ordered the Cubano and Bistec, milkshakes, and hot and iced coffee. The generous amount of meat combined with the perfectly toasted bread was like a Cuban 'roujiamo,' and it was definitely on par with the cheesesteak at Reading Terminal Market in Philadelphia—so delicious! Half the customers were Chinese, so be prepared to wait an hour. We returned to the hotel and checked out before 2 PM. We headed to the PortMiami for a harbor tour. Although we missed our planned boat trip, we stumbled upon Thrill Miami. It was a large speedboat, and we were the only two Chinese people on board. It was incredibly thrilling, highly recommended! It cost only $45 per person for about fifty minutes, marking the end of our three-day Miami trip."

"The hotel is made with Ritz-Carlton. We stayed on Saturday and Sunday, which is much cheaper than other five-star hotels. Driving, valet parking 45 knives. I have to pay extra for the Internet, my mobile phone is often broken, and other devices are fine. The hotel beach is under maintenance and the experience is a lot worse. There is a small private beach left, and there are very few people. The swimming pool is big and the rest of the pool is not very big. The gym is quite big and there are very few people. There is also a jazz performance in the lobby at night."

"I must share this experience with everyone, be vigilant! ⚠️ Brand is considered top-notch in Hyatt, but the service we receive has never been worse! 1) Arrive at the airport first. When booking a hotel, I chose a hotel close to the airport. When I called the hotel, I said arrogantly: We don’t have a shuttle bus. You can take Uber yourself. Because I haven’t downloaded Uber yet, I went to call one, and the black driver charged us 25 for the 10-dollar journey; 2) When I went to the front desk, I seemed to be very enthusiastic. I asked for a credit card guarantee. I thought it was just a record, and I didn’t notify us. I just swiped $200/no receipt, and I only saw it when I turned on my phone when I got to the room. Complain to Ctrip, saying that it may be a guarantee, and wait until the last day to check out; 3) There are people excitedly calling friends in the corridor at 2-3 o'clock in the middle of the night. I have never encountered it in China/Europe. scrap paper); 4) We had breakfast the next morning, which obviously included meals, and we had to sign a bill (from now on every day) and explained that the waiter only said to keep a record, and signed the bill in duplicate/tips, we only signed one, The second one is taken away (reference) and no tip is given; (the waiter gave us the same feeling, too high-profile, too much emphasis on his own existence, giving the guests a sense of oppression (we like that no one disturbs) they always like to behave Enthusiasm, in fact, is not necessary; 5) (Because I receive reminders to debit the money from my mobile phone every day) Go to the front desk to confirm the breakfast-included question, but the little girl doesn’t know anything; 6) Complain to Ctrip customer service, Ctrip finds a local agent, Ctrip reminds me every day, the agent has not responded, and the attitude is particularly neglectful; 7). On the day of check-out, the front desk reconfirmed the issue of breakfast included, saying that if breakfast is included, a local fee will be deducted / there is a receipt, and when I check my phone at the airport, I will deduct a few hundred dollars (without any explanation / Receipt; 🤔️ At that time, I was annoyed. Hyatt deceits too much! ! ! If the agent doesn't reply, it doesn't matter, just go to the bank directly and freeze all deductions. On the day the bank froze, Ctrip notified that the agent replied that there were several debits that were wrong. 🤑 Therefore, don't be afraid of the big shop bullying customers! Find a more authoritative one (this is the only way to deal with Americans, whoever insists on talking!) In the follow-up, I chatted with my friends and said that Hyatt is like this! So, lesson learned! Suggestion, if you can not choose Hyatt, don't choose Hyatt! ! ! 👎"

"This was my third stay at Eden Roc, fantastic hotel – However, my third stay has shifted my thoughts. The bedsheets had a stain on them and my room was left open by housekeeping (thankfully nothing was taken, I guess no-one entered but this is a huge concern) – I was told to take this up with management and that I’d be offered compensation for a future stay (although when calling the front desk / eden roc number it says they’re not available and only connects you with off-site staff…) Very disappointed as the previous stays were fantastic."

"Hotel is amazing but they are not ready for business. Hotel stuff were overwhelmed wait for restaurants and service at the restaurants were ridiculous. NO BEACH CHAIR to seat and not enough chair for hotel guest. we counted 58 chairs for 2000 guest . Very bad business. No signs in Conrad hotel where was where. Not coming back to the hotel or restaurants on the property. Cebia restaurant we had horrible service and for the price they charge that should never happen."