I booked a hotel for my daughter. I looked for many hotels. This is the only hotel in Tampa that accepts 18-year-olds. Although the hardware is not comparable to the Grand Hyatt in China, the hygiene and service are very good. The price is much more expensive than in China. You can stay in Park Hyatt in China.
Hotel near Downtown Miami,Miami76.2% of visitors choose this area
EElena Barankevich2025.05.11
We booked a room with one doble bed.
We received 2 beds(((. As we passed through the queue at registration we decided not to loose the time finding solution and slept together in a one bed.
Second thing we didn’t like that even I called twice on the checkout time asking to send us bill boy to help with the luggage no one came and we was bringing 4 suitcases ourselves ( quite difficult on the carpet honestly).
Downstairs on the reception was a huge queue again. Take it in a mind not to be after in a hurry.
The location was acceptable for our aim.
The room was clean , a lot of pleasant amenities. Bathrobes amazing. Breakfast didn’t tried.
The scenery is superb and the hotel decoration is very new. The brand of electrical appliances is good, I feel that the overall sanitation cleaning is quite attentive, the environment is very good, exceeding expectations. It is recommended to choose a suite, suitable for many people.
Hotel near Mid-Beach,Miami Beach6% of visitors choose this area
Yyuna822025.03.19
We also used the private beach! Please note that service to both the pool and beach ends at 5pm. It was great that there were refillable bottles in the room and water could be refilled anywhere in the hotel! It's more eco-friendly than plastic bottles. We upgraded to a spacious junior suite, which was a great choice! Our family of four had plenty of room to spare. The bathroom was spacious, with a separate shower and chair. The amenities also had a nice scent.
It was easily accessible from the airport, and we arrived in about 15 minutes by Uber for about 3,500 yen!
From our room, we could see the neighboring tower apartment building and the beach.
Hotel near Downtown Miami,Miami76.2% of visitors choose this area
GGuest User2024.07.26
This has been and is my favorite hotel in Miami! The location is in the center of Brickell right next to the mall. So it’s possible to walk around. I love the location! The amenities are amazing! I love the pool, I love the gym and the restaurants and bars as well. The rooms are super clean and have a beautiful aesthetic! The entire hotel smells amazing and looks luxurious and amazing as well. You can rent the city bikes for free and have amazing views from the balcony. The rooms are spacious. The staff is very kind! By far my favorite hotel in Miami!
Hotel near Disney World Resort,Kissimmee49.6% of visitors choose this area
Sskyeykai2024.10.12
A new hotel with a great sense of design. All aspects are very good, including the front desk service. Not far from Disney, free parking, very suitable for visiting Orlando.
I live this hotel 4nights,have very bad experience in the hotel, second day I order breakfast, a girl who seems do not like to service me, I did not know how I make her so unhappy since we never met before. Third day same, but the last morning is terrible, she did not serve me, the cooker has to come to me say hello then help me.
Check out is same. See their receipt, no hotel name and brand, is this really best hotel in Hilton?!
Hotel near Downtown Miami,Miami76.2% of visitors choose this area
JJINGHAN2019.06.23
The front desk actually remembers the face, the hardware is general but the service is really intimate. The location is very convenient in the city center. I want to live on the beach and go to the miami beach.
My review is a little late but My husband and I with our 2 kids, stayed at the W and we had a great experience. We were there the last week of July. We stayed for 8 days. The hotel is beautiful, very upscale. Lots of amenities. From when we checked in, everyone was super nice. We had a great view of the beach from our Balcony. We stayed on the 21st floor and our floor was very quiet. Our room was very clean, always smelled good as soon as you would walk out of the elevator into the hallways. Hotel was very clean. Our room was always serviced. The room was super nice. Great access to the beach. Valet service was great, everyone was super nice. We did not eat at the hotel though because it was pretty pricey. Overall we had a great experience and definitely would return back to the W in the future.
Very Good
108 reviews
8.3/10
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Great
AAleksandra DukanovaVery good beach hotel, delicious breakfasts, attentive staff 😍😍😍cozy and newly renovated... perhaps the best on south beach 🤩🤩🤩will definitely come back!!!
GGuest UserThe resort was very beautiful and well maintained. The cottage we stayed in was spacious and we really liked the decor and how soft the beds were. The food was good but a little pricey. We were not impressed with the cabana rental. The cabana was not ready when we arrived. We had to wait for it to be cleaned and set up. The cabana was not labeled and we were confused on which cabana was ours as there were 2 next to each other. We asked when service would start and we were told 10am, then we asked again at 10:45, then went to the front office at 11:30 and when 12pm rolled around with no service we decided to leave and get our money back on the cabana. At that point all we paid for was a chair and towel which did not meet our expectation when spending $250.00 on a cabana for the day. I would recommend several things for the cabana. 1. Number the cabanas so you can clearly see the number. Telling us Cabana 2 does not help when they are beside each other. 2. Stock the min fridge with water. 3. Clearly explain on the cabana rental that food/service will not start until a certain time. We expected to at least get something to drink while in the cabana. 4. Install a call button or app that you can be in contact with someone when you need something. There was a significant delay on getting our refund. And we do appreciate the Manager helping us on Friday get that resolved before we checked out on Saturday morning.
All in all, the resort was great. We loved the vibe and updates made to the property. The rooms were comfortable and fresh, and we loved the beds as they were very comfortable, and the sheets were so soft. Everyone was friendly and pleasant. We most enjoyed fish like a local with Patrick. We found that the pool in the middle of the property was less used and felt more quiet and more private therefore we spent our time with a good book. I would give the stay at 4.5 out of 5. Highly recommend trying out Three Waters Resort.
Yyuna82We also used the private beach! Please note that service to both the pool and beach ends at 5pm. It was great that there were refillable bottles in the room and water could be refilled anywhere in the hotel! It's more eco-friendly than plastic bottles. We upgraded to a spacious junior suite, which was a great choice! Our family of four had plenty of room to spare. The bathroom was spacious, with a separate shower and chair. The amenities also had a nice scent.
It was easily accessible from the airport, and we arrived in about 15 minutes by Uber for about 3,500 yen!
From our room, we could see the neighboring tower apartment building and the beach.
GGuest UserI had a prepaid booking.
They charged 800$ for incidentals with the POS that gave the “Approved” status.
We spend like 1k and they locked us outside of the room and asked us to pay this again the whole amount. They did not recognize the initial payment.
Front desk guy Christian very rood, pushing it to the edge of snapping.
Eventually I asked to speak to the manager on duty..he got at the front desk in 20-30 minutes, apologizing and saying that everything is ok with the initial payment.
We spent 1 hour locked outside by this “system error”
The service at the Sofia (downstirs restaurant) is very poor because of the kitchen staff.
The roof top restaurant is quite nice for dinner.
I waited 30 min for the valet to bring my car. The have no f idea of what they’re doing.
You can get only inroom dining after 10pm.
Shuttle service only to Disney parks.
__WeChat348988****Must give a good review! The room is really nice, the service attitude is not as bad as mentioned in the comment section, and the environment is also very good. The beach is almost deserted, but the scenery is okay even if it is not a private beach. Although there are fallen leaves in the swimming pool, it is not very dirty. My skin is very sensitive but it was fine after swimming. Someone will clean the mats around the pool in the morning. Highly recommended
GGuest UserThis has been and is my favorite hotel in Miami! The location is in the center of Brickell right next to the mall. So it’s possible to walk around. I love the location! The amenities are amazing! I love the pool, I love the gym and the restaurants and bars as well. The rooms are super clean and have a beautiful aesthetic! The entire hotel smells amazing and looks luxurious and amazing as well. You can rent the city bikes for free and have amazing views from the balcony. The rooms are spacious. The staff is very kind! By far my favorite hotel in Miami!
EElena BarankevichWe booked a room with one doble bed.
We received 2 beds(((. As we passed through the queue at registration we decided not to loose the time finding solution and slept together in a one bed.
Second thing we didn’t like that even I called twice on the checkout time asking to send us bill boy to help with the luggage no one came and we was bringing 4 suitcases ourselves ( quite difficult on the carpet honestly).
Downstairs on the reception was a huge queue again. Take it in a mind not to be after in a hurry.
The location was acceptable for our aim.
The room was clean , a lot of pleasant amenities. Bathrobes amazing. Breakfast didn’t tried.
GGuest UserThe scenery is superb and the hotel decoration is very new. The brand of electrical appliances is good, I feel that the overall sanitation cleaning is quite attentive, the environment is very good, exceeding expectations. It is recommended to choose a suite, suitable for many people.
CCHAOThe hotel is made with Ritz-Carlton. We stayed on Saturday and Sunday, which is much cheaper than other five-star hotels. Driving, valet parking 45 knives. I have to pay extra for the Internet, my mobile phone is often broken, and other devices are fine. The hotel beach is under maintenance and the experience is a lot worse. There is a small private beach left, and there are very few people. The swimming pool is big and the rest of the pool is not very big. The gym is quite big and there are very few people. There is also a jazz performance in the lobby at night.
Rrock888The room is very large and the environment is very good. The toiletries are Spain Nature Biss . I booked the first night on Trip.com. I booked the second night on the official website. It was a double breakfast and a package for playing. When I checked in, I had two different orders for two nights. I didn’t need to change the room. The front desk said that I had to re-brush the key the next day. Just one time, the result was that at noon the next day, I received a bank short message and deducted more than 400 dollars in pre-authorization. I asked Trip.com to ask the hotel. I thought I was going to continue to deduct my one-night room rate, but the amount was cheaper than the first night booked by Trip.com. Go to the front desk to explain the situation and ask them to refund me and say that they have taken it. After the pre-authorization, I checked out for two nights and asked the hotel to refund. I didn’t say that I had refunded it for half a month. I returned to the country and called the bank. The pre-authorization was still frozen. I asked Trip.com to call the hotel. The hotel said that it was processed when I checked out, but now the pre-authorization is still frozen. I don’t know what to do. What a ghost!
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