4-Star Hotels in Dorset, United Kingdom

"Stayed here in March 2026 with my family. Overall below average experience. There was only one passengers lift which was out of service and service lift was very small for a stroller and everyone staying on higher floors were struggling. Outdoor pool was closed due to season but heated pool was also not functional. Staff was not rude but they were not Marriott level, most of the requests were declined without any work arounds. I booked a sew view room and it was very compact, other things were manageable but toilet seat was not. It had very less space that you couldn’t sit properly to poop :) Breakfast options were good. Based on my experience I didn’t feel it like Marriott and I would not be able to recommend this to anyone."

"High hopes but very disappointing stay. On initial check in , the young lady was very helpful and took our bags as we were too early to check in.  When we returned several hours later to complete check in, the receptionist did not look at us at all when talking to us, which made it difficult to understand or hear what she was saying. We were then told that we had to pay £100 deposit- which we were not advised of prior to booking.  Her general attitude was surly and we felt an inconvenience. We went to use the spa, and were greeted by an equally miserable lady who also made us feel like an inconvenience.  The spa area was very  wet and slippery and felt unloved. The changing area looked tired and needed a Good clean.  Breakfast - on our first day we were greeted by a lovely chap called Kian, which felt like a welcomed change to the rest of our encounters with staff. The general the experience was a shambles. Lots of food had run out. We requested an omelette from the chef and were told No. There were no veggie sausages available. Coffee machine kept running out and only gave half a cup full. The food did not appear to be of good quality and was often dry from sitting under the lights and was not hot. There were very few staff around and there was too much for them to deal with Our room was fine, the view over looked another building but you could see the sea in the distance  Our twin beds were creaky and noisy  The shower over the bath was pretty useless and kept slipping in the holder  There was not enough tea/ coffee for us both to have the same drink and there was only one pack of  complimentary biscuits , which were cheap custard creams. We requested some decaf tea at reception and were given one each.  All in all, the hotel is situated in a good location but we wouldn’t rush back. We hoped it would be a treat but you can get better service at the premier inn or Hampton,so it doesn’t warrant paying more for."

"I recently stayed at The Bath Hotel Beaumont from 25th to 26th April, where we had booked two standard rooms with windows. Unfortunately, the experience was quite inconsistent. One of the rooms was very good, clean, and comfortable. However, the second room was extremely disappointing and in poor condition. It was significantly below expectations, especially considering both rooms were booked under the same category. I would strongly advise avoiding the smaller standard rooms, as the quality seems to vary greatly. On a positive note, the hotel’s location is excellent and very convenient. The spa and swimming pool facilities are also good; however, it should be clearly noted that these come at an additional cost per person, which is not communicated transparently at the time of booking. Parking is available but costs around £25 per day. Unfortunately, the service associated with this was very poor. Our car was parked under a tree and was left covered in bird droppings. When we raised this concern, the staff were unhelpful and stated they did not have the manpower to clean it. Instead, we were given cleaning supplies and expected to clean the car ourselves, which is highly unprofessional given the price charged. Additionally, the valet service was unreliable. On multiple occasions, we had to wait 15–20 minutes for our car, and twice we ended up retrieving it ourselves after being told to wait. This defeats the purpose of a paid valet service. The staff, particularly at reception, came across as rude and unprofessional, especially when handling complaints. For a hotel of this standard, the lack of basic service, including room service or an efficient call service, was surprising. Overall, while the location and some facilities are good, the inconsistency in room quality and poor customer service significantly impacted our stay. I would not recommend this hotel unless improvements are made."

"We specifically booked this hotel for our anniversary and they decorated the bed with petals which was a nice touch. The hotel itself was very nice but the rooms were a bit outdated and the toilet was dirty. There were quite a few downsides which did ruin our short stay. We booked this hotel specifically for the spa facilities mainly the jacuzzi pool but this was out of order before we got there and we were not informed of this otherwise we would’ve booked elsewhere and it wasn’t fixed for our entire stay. Swimming pool was decent but not the cleanest as i felt dirt on pool floor. On our last night we ran out of water and my wife is pregnant so i went to the night porter and asked for a bottle of water which they provide complimentary daily but he said he couldn't give me one and he could sell one from the bar, which i found ridiculous. The room didnt have a fridge so we couldnt buy any water and keep it cool. Parking was £10 a day which I believe should be included in the stay. Hotel staff were friendly other than that but I would probably look elsewhere next time. For the price we paid I did expect a lot more from the hotel."

"On the first day, I went to the Jurassic Coast, and on the second day, I went to the Seven Sisters White Cliffs. I chose to stay here overnight. I feel that the small town is not big, the coast, the hotel is cheaper than London. But the elevator is not convenient, the room given is on the mezzanine, and I have to drag my luggage. The parking lot is also very inhumane. At the back door of the hotel, there is no passage directly to the lobby..."

"The service attitude is very good, the breakfast is an authentic British meal, the hotel environment is quiet and green, there are no slippers, but there is always a smell coming out of the bathroom"

"We loved our overnight stay at the Aaron Causeway Hotel. Our family room was clean and spacious with three proper beds and an en-suite bathroom with shower. The room had a large kettle, tea, coffee and biscuits were provided (fresh milk on request). We had dinner in the downstairs restaurant which was very good , a kid’s menu was also available. The breakfast was great with many different choices and good coffee and tea."

"Location was excellent, hotel room, lobby and pool were very clean and comfortable, room was spacious, bright, with comfortable beds, Bathroom was good . POOL was very good and nice to have this in hotel. Breakfast was excellent with vast variety of different options, we enjoyed this ."

"Nice hotel, not far from the beach. Breakfast was good but was only until 9.30am. Rooms were nice, spacious and clean we had a balcony room with lovely views of the beach, the rooms were quite hot and no A.C which is needed in hot weather. The outdoor pool is heated but no indoor pool for when the weather isn’t good. Staff were helpful and friendly."

"The location is convenient. Walking distance of 10 minutes to the city centre and 20 minutes to the beach nearby. The staff are very friendly. The hotel provides car park with a price. £15.5 for overnight. Only shower not bath in the bathroom. One bad thing is the television in the room. It is so small and it is placed at the corner of the room."