4-Star Hotels in Dorset, United Kingdom

Antique hotel in a very good location close to the beach however no nothing is guaranteed by the hotel. There is no option to book parking (first come first serve basis), they can’t guarantee a good view to the sea even through you book a sea view room (you can end up to the side of the hotel which allows you a glimpse to the sea and that’s not what you really want and pay for). When trying to call the hotel goes to a customer service desk then they transfer you to the main reception which ends up with a dropped call several times considering the call is being charged per minute (we’re not in the 80’s, take some ownership for this please), if you finally get through they won’t be able to reserve a parking space at the hotel and guide you to park elsewhere (this you can literally do yourself without the hassle and waste of time). None of these (parking and room selection) are communicated precisely until you check in which in essence makes no sense when you want to plan your stay ahead. Overall the staff is kind and friendly so no improvement needed here, the opportunity stands for the hotel management who implement procedures and policies. The rooms have a heavy smell due to the age of the building, there is a brochure that explains refurbishment undergoing in that sense. Wifi - you can have daily access if you pay for wifi (I believe it was £7/24 hours) , this is also a thumbs down nowadays (tips: if you want to charge for wifi include this in the overall price fees so people don’t obviously pick on this or just offer it with the stay like a respectable business - a coffee shop where you spend £3 for a coffee offers it for free on a daily basis, think about it). Looking at breakfast - there is full English or cereal, oats and fruit. The terrace looks pretty nice, well looked after, a nice oasis to relax your senses listening to the sea waves. There is a chess board on a bigger scale just on the terrace, this if a nice setup and addition to the hotel vibe. Thank you for the welcoming, until next time look forward to your improvements updates.

Had a good welcoming. Front desk employees work fast and professionally. My room was on the 7th floor and I had a nice city view. Rooms are clean and all the necessary amenities are provided. Unfortunately there was no available time in the spa in the morning.

I booked for celebrate my husband's birthday. Staff very nice and helpful. They prepared the card and some chocolate for us to celebrate. And our room is Seaview room that so nice. Location very good. I have a great trip with my family in Bournemouth.

The whole hotel is very nice, highly recommended. If you travel with a family, book his family room, the standard room is two beds 0.9. The most important thing is that there is a food street next to the hotel, with Chinese food and various hamburgers. Children under 13 years old are free of charge for breakfast. Parking is convenient, 15 pounds a day. It takes 15 minutes to walk to the beach, which is not far. The main thing is that they have to go down the mountain to the beach. Oh, and they gave the children a bucket and bubbles, which is very rare. The sand is so fine that we gave up going to the White Cliff and stayed on the beach for two days

Nice hotel, not far from the beach. Breakfast was good but was only until 9.30am. Rooms were nice, spacious and clean we had a balcony room with lovely views of the beach, the rooms were quite hot and no A.C which is needed in hot weather. The outdoor pool is heated but no indoor pool for when the weather isn’t good. Staff were helpful and friendly.

Their room was on the small side but did the job. The room was clean and the bed was comfortable.

Ultimate holiday destination at Dorset, SW England, with sun, beach, sea and pool (and lots of bubbles), friendly staff, vacation mood and good nibbles. Always busy always happening :)

The hotel lobby is beautiful, the restaurant food is good, the breakfast is rich, the waiter is very friendly, the service is good, the hotel is very close to the beach, the environment is beautiful, the water is clear and the sand is young! Highly recommended

The breakfast is good, there is a parking lot, and you can take extra beds with children. The hotel is extremely considerate and courteous to its customers. We arrived at the hotel from London Heathrow Airport very late on January 17th. The front desk guy with glasses welcomed us warmly and helped us carry our luggage to the room. We came to participate in a ballroom dancing competition. We originally booked a hotel for 4 days, but the teacher asked us to come 1 day earlier, and we later booked an additional day. After staying for 1 day, we had to change rooms for another 4 days due to room type issues. We didn’t want to deal with the big stuff, but a female manager, the lady leader, was very considerate and helped us move to the next door, which was very convenient. We booked a double bed, but it was new. The room is a single bed room. For our convenience, an extra bed was added. We are very grateful. And in the next few days, she came to ask if our stay was comfortable, she was very warm and thoughtful. I hope to stay in this hotel again when I come to participate in the UK OPEN competition in the future!

Antique hotel in a very good location close to the beach however no nothing is guaranteed by the hotel. There is no option to book parking (first come first serve basis), they can’t guarantee a good view to the sea even through you book a sea view room (you can end up to the side of the hotel which allows you a glimpse to the sea and that’s not what you really want and pay for). When trying to call the hotel goes to a customer service desk then they transfer you to the main reception which ends up with a dropped call several times considering the call is being charged per minute (we’re not in the 80’s, take some ownership for this please), if you finally get through they won’t be able to reserve a parking space at the hotel and guide you to park elsewhere (this you can literally do yourself without the hassle and waste of time). None of these (parking and room selection) are communicated precisely until you check in which in essence makes no sense when you want to plan your stay ahead. Overall the staff is kind and friendly so no improvement needed here, the opportunity stands for the hotel management who implement procedures and policies. The rooms have a heavy smell due to the age of the building, there is a brochure that explains refurbishment undergoing in that sense. Wifi - you can have daily access if you pay for wifi (I believe it was £7/24 hours) , this is also a thumbs down nowadays (tips: if you want to charge for wifi include this in the overall price fees so people don’t obviously pick on this or just offer it with the stay like a respectable business - a coffee shop where you spend £3 for a coffee offers it for free on a daily basis, think about it). Looking at breakfast - there is full English or cereal, oats and fruit. The terrace looks pretty nice, well looked after, a nice oasis to relax your senses listening to the sea waves. There is a chess board on a bigger scale just on the terrace, this if a nice setup and addition to the hotel vibe. Thank you for the welcoming, until next time look forward to your improvements updates.

Had a good welcoming. Front desk employees work fast and professionally. My room was on the 7th floor and I had a nice city view. Rooms are clean and all the necessary amenities are provided. Unfortunately there was no available time in the spa in the morning.

I booked for celebrate my husband's birthday. Staff very nice and helpful. They prepared the card and some chocolate for us to celebrate. And our room is Seaview room that so nice. Location very good. I have a great trip with my family in Bournemouth.

The whole hotel is very nice, highly recommended. If you travel with a family, book his family room, the standard room is two beds 0.9. The most important thing is that there is a food street next to the hotel, with Chinese food and various hamburgers. Children under 13 years old are free of charge for breakfast. Parking is convenient, 15 pounds a day. It takes 15 minutes to walk to the beach, which is not far. The main thing is that they have to go down the mountain to the beach. Oh, and they gave the children a bucket and bubbles, which is very rare. The sand is so fine that we gave up going to the White Cliff and stayed on the beach for two days

Nice hotel, not far from the beach. Breakfast was good but was only until 9.30am. Rooms were nice, spacious and clean we had a balcony room with lovely views of the beach, the rooms were quite hot and no A.C which is needed in hot weather. The outdoor pool is heated but no indoor pool for when the weather isn’t good. Staff were helpful and friendly.

Their room was on the small side but did the job. The room was clean and the bed was comfortable.

Ultimate holiday destination at Dorset, SW England, with sun, beach, sea and pool (and lots of bubbles), friendly staff, vacation mood and good nibbles. Always busy always happening :)

A good, cozy, clean hotel, close to the center and the bus station, conveniently located, warm (which is a huge plus for England), normal breakfasts.

The hotel lobby is beautiful, the restaurant food is good, the breakfast is rich, the waiter is very friendly, the service is good, the hotel is very close to the beach, the environment is beautiful, the water is clear and the sand is young! Highly recommended

Their room was on the small side but did the job. The room was clean and the bed was comfortable.

A good, cozy, clean hotel, close to the center and the bus station, conveniently located, warm (which is a huge plus for England), normal breakfasts.

Very friendly hosts

We had a 3 day stay at the Harbour Hotel in Christchurch. We ate dinner there twice - once at ”The Upper Deck” and once at ”The Jetty”. Both meals were excellent: we had lovely tables, the food was great and the service made us feel special. The experience at breakfast was the same, with attentive service from all the staff and great food served on the open veranda. Although we were using the hotel as a base for our walks around the area, we also used the spa which was well maintained and had all the facilities you could want. We did have an issue with our assigned room which was not as ordered from Trip.com. Although the reception team reconfirmed they had allocated the room accurately based on what Trip.com had ordered for us, the Cherry the reception manager took it on herself to compensate us for the mismatch. From start to finish the service at The Harbour was outstanding. All the staff that served us in reception, the bar, the restaurants and the spa were helpful, efficient and friendly. Although our room was smaller than we'd ordered, it was well appointed and the bed was very comfortable. All in all, this was one of the nicest hotels we've stayed in, this in no small part due to the professionalism and caring attitude of the staff team. We will return !