5-Star Hotels in Gansu, China

My stay here exceeded expectations! The hotel's location is superb, directly facing the Yellow River, offering expansive views. I could enjoy the magnificent river scenery right from my bed. The room was clean and tidy, with new facilities, and the bedding was so comfortable I slept soundly. The front desk service was warm and attentive; check-in was efficient, and they thoughtfully provided recommendations for local attractions and dining. The breakfast had a wide variety, including authentic local specialties. Overall, the service, environment, and hygiene were all top-notch. If you're coming to Lanzhou, this place is definitely my first choice – highly recommended!

I really enjoyed my stay at the hotel, I had issues in another city so I had to go back to Lanzhou and I made my reservation in the last minute for just one night and the staff were very, very helpful! This was the best hotel we've stayed so far in this trip to China, everything was very clean and new, spotless! The breakfast was very good as well and It is very close to the airport. I want to point one specific staff member that was very helpful, and her name is Cassy, she understood how tired we were after all unexpected events during the course of this day, It was late in the night when we arrived and she always had solutions to help us, she even gave me some tips to what to do in Lanzhou and made updates and answered any doubt I had, she also secured a late check out so we could have more time do rest., Even when she seemed very busy she was able to make time to help us. . I feel so much gratitude for her and the staff. Thanks!

The Four Points by Sheraton Dunhuang (opening in 2025) perfectly blends Han and Tang dynasty Silk Road aesthetics with elegant, photogenic design. Its location is excellent, close to Mingsha Mountain, Mogao Grottoes, and Shazhou Night Market. Rooms are spacious, equipped with humidifiers and smart toilets, and the bedding is very comfortable. The breakfast is rich, featuring local specialties. Complimentary laundry, gym access, parking, and airport pickup are provided, and the service is professional. This is a top-tier choice for a luxurious stay in Dunhuang.

Zhangye Jinglong International Hotel was a remarkably hassle-free and satisfying choice for this trip! The hotel is very new overall, and the environment is clean and tidy. Upon arrival, the front desk staff were warm, efficient, and exceptionally attentive. They even thoughtfully upgraded us to a cozy family room for a small fee, and we received exquisite welcome fruits and yogurt upon check-in – such thoughtful and heartwarming details. The location is also excellent, very close to the Giant Buddha Temple, making sightseeing incredibly convenient. There's also the Aegean Sea Shopping Park nearby, which is great for dining and shopping. Overall, the stay was comfortable and worry-free. Choosing this hotel for your trip means no regrets; it's a top-notch, foolproof option for visiting Zhangye~

I stay here a few times a year, and my most recent experience was much better than the one during the Chinese New Year. They even gave me complimentary breakfast. Although the shower facilities are starting to show their age, it's clean, and the amenities are comfortable. The room is spotless, and they provide fresh fruit and yogurt daily. There's always parking available, which is very convenient. It's definitely my top choice in Jiayuguan.

I have been to many places in the country and stayed in many hotels. This hotel made me dissatisfied in many places. The first is about the breakfast coupon. As a 4th or 5th tier city, I spent nearly 400 yuan to open a large bed room, but only gave me a breakfast coupon. I called to consult, and the explanation was also far-fetched. I had to spend another 58 yuan to buy a breakfast coupon. I had no choice but to spend more than 400 yuan to buy the breakfast coupon in order to have a good rest along the way. The second is to drive to the parking lot. Such a high-end hotel should be considered one of the best hotels in Longnan City. When I arrived at the hotel's ground parking lot, there was no parking space, but no one came to direct the parking of the vehicle. I found that the staff was hiding in the corner squatting on the ground and making their own private phone calls, ignoring the existence of the guests. Third, when registering at the main desk, there were clearly 2 windows for registration, and the 2 staff were crowded together, ignoring the existence of other individual guests. When other registered guests impatiently questioned, the staff slowly asked us to line up at another window to check in, and the work efficiency was also very low. I don’t know if it was caused by unskilled business. Fourth, when we bumped into the housekeeping staff on the floor, no one took the initiative to greet the guests. As a high-star, high-end hotel, the hardware conditions are so good, but the software and management should be improved! Finally, I would like to add that the water in the public area on the ground should be cleaned up in time, otherwise the guests would fall and it would be bad for everyone!

The Sheraton Lanzhou has been the best hotel experience on my Qinghai-Gansu grand loop trip so far! The hotel boasts top-notch facilities and a beautifully designed, comfortable atmosphere. The scenic rooms offer stunning views of the Yellow River banks, encompassing the entire Lanzhou skyline. Moreover, the hotel's breakfast spread is incredibly rich, with specialty dishes like beef noodles made fresh on the spot. The cakes from the in-house bakery are especially delicious, easily rivaling those found in Shanghai. In the past, whenever I visited Lanzhou, I always stayed downtown, where traffic was incredibly congested and parking was a hassle. This Sheraton, being away from the bustling city center, is much quieter. Plus, getting to the city center is super convenient with a metro transfer right on B1. I'll definitely choose this hotel again next time I'm in Lanzhou.

This is the second time I have stayed here. The room is very spacious. Although it is an old hotel, I can feel the quality of the decoration and the facilities are complete. The hotel is very large, and the greenery, water system, pavilions and towers are all very beautiful. It is like living in a big park. It is a good choice for travel and leisure. It is very close to Kongtong Mountain Scenic Area, less than ten minutes' drive. We climbed Kongtong Mountain on the first day and brought the elderly with us. It rained on the second day. Just walk around the hotel and go to the swimming pool for free. The elderly had a lot of fun and were not tired. In the afternoon, we enjoyed the scenery, drank tea and chatted on the terrace of the room, and went to the restaurant to eat delicious hand-pulled lamb in the evening. The service staff are very enthusiastic, especially the Xiao Li team in the guest room building No. 5, who made us really feel what it means to feel at home. Thank you very much. I will stay here next time.

The best hotel in Lanzhou! Service: Check-in is handled at the 51st-floor reception. Staff member Zhang Meng patiently assisted with the check-in process, thoroughly explaining the afternoon tea and breakfast/dinner times, and even noted these times on the room card holder. This meticulous and thoughtful service was truly heartwarming. Other front desk staff, the concierge, and the parking attendants were equally attentive. Service response was also very prompt. We truly felt like honored guests. Facilities: The executive room is located high above, offering expansive views. The room is spacious, featuring smart appliances and a wet/dry separated bathroom. The bedding is comfortable. Cleanliness: Impeccable. The linens were clean and odorless. Dining Experience: The executive lounge's afternoon tea was exquisite and offered panoramic views. Breakfast had a wide variety of dishes, perfectly balanced for nutrition. The beef noodles, especially, were freshly pulled and cooked, with an authentic taste that was unforgettable.

I chose this hotel for my business trip and was extremely satisfied. The hotel environment is quiet, perfect for both rest and work. The in-room office facilities are complete, and the internet signal is stable with fast speeds, making it very convenient for handling work. The gym facilities are also new, allowing me to relax after work. The staff member, Mikex, was professional and efficient, perfectly meeting my business needs.