4-Star Hotels in Johor, Malaysia

The room was very clean and spacious, with two bedrooms and two bathrooms, and the beds were very comfortable. Toiletries were provided, so you wouldn't need to bring your own unless you have very specific requirements. One highlight was the excellent view from the sea-view room. You could see the customs checkpoint where cars lined up in long queues at night, resembling a winding, fiery dragon. The apartment has a kitchen with basic cooking utensils. If you're staying for a while and want to cook, you can just buy some seasonings and start right away. The kitchen's balcony has a washing machine with a drying function, and there's an iron in the room. The large balcony also features a retractable clothes rack, which is very convenient. A TV is also provided in the room. Another thing worth mentioning is the beautiful complex itself, which has a rubber track. Taking a stroll in the evening with the sea breeze was very pleasant. There's a skybridge connecting the complex to a shopping mall, so dining isn't an issue. The mall also has a supermarket, making it convenient for groceries. If you plan to go to Singapore, you can simply follow the signs through the skybridge to the mall and then directly to JB Central. From there, it's a 5-minute train ride straight to Singapore. This place is suitable for young travelers, family vacations, or even seniors looking for a long-term stay.

Hi I've stayed in this hotel before, it was great. But this time the safety deposit box in the assigned room was faulty. The staff who attended was the front desk staff that processed my check in. She was prompt & fast after rectifying, issue still persisted, she proceeded to change another room for me. Instead of going down to the lobby to get new set of card key, she allow me inside the new room while she wenr to the lobby to configure the new setnof card key. Shortly she came up & pass me the card key. I tested all ok. Very good service provided. I will stay again in my next trip. The breakfast was good & filling too. Except the wedges were cold. Other than that, all good.

This is my second time staying at this hotel, and I'm still very satisfied. The service quality is consistently good, and the breakfast selection is quite rich. It offers great value for money. Its biggest advantage is being right next to KSL shopping mall, making dining, shopping, massages, and other entertainment super convenient. Plus, there are plenty of street-side shops around, so it's incredibly easy to grab bak kut teh or durian. I'll probably stay here again next time I visit.

The front desk staffs are very friendly and informative. The lobby area is big and comfy with a coffee vending machine. Need to travel out of this hotel to get lunch/dinner/supper and shopping and entertainment. The car park for hotel are at 1st level that are free for hotel guests. Our king size beds are very big. The rooms are big too. There is hair dryer in the toilet. The curtain in the shower is old and dirty but usable. The towels are old and not white anymore. House slippers are given but one pair looks dirty or being used. Housekeeping staffs are helpful and friendly. The TV not easy to operation or the channels need sometime to load. The next building(residential) is so close that we have to keep our curtains close all the time. The swimming pool and breakfast cafe are located at 5th level that are common area with the residents. The cafe is non Aircon and is open concept, their fans are cooling enough for comfortable for breakfast. The breakfast buffet is simple and tasty. Not alot of variety but enough to be full. The hot Spring is great, very hot. It has 2 normal pools inside and a sauna room. There's toilets and showers too. Friday and Saturday timming is 4pm to 10pm.

We’ve stayed here previously but this is the worst 2-nights stay in the old wing of Grand Paragon! The housekeeping staff did not clean the dusty fabric headboard which I had to do so with it’s layers of dust. There were missing glass tumbler, slippers, tissue paper & the safe-box was locked, too.  The shower curtains were too short so water tends to spill out. We were given 1 extra pillow when we requested for extra 2 pillows as it was too flat. Their excuse was that it was the hotel’s policy even though the hotel was half empty! Housekeeping did not clean our room even with the Clean-up sign on our door on the 2nd day. Reception was informed of it in the evening when we came back to our room. They had the audacity to say that we were going to check-out the next day (3rd day), anyway! We had 2 full dust-bin of rubbish, no shampoo, bath gel, bath towels, hand towels, wc paper, etc & we desperately needed to take a shower. Eventually Housekeeping brought the items & meekly apologise that he was the Evening Shift staff. We understood his situation, thank & tip him for his assistance. The next day, we tried the gym. It’s windows had dust streaks & were very dirty, too. Some of the exercising seats were cracked & uncomfortable. Breakfast was nice at the cafe with freshly ground coffee, Nasi lemak, noodles & fresh bread. Avoid the ones in the coffee/tea pots as it’s diluted and tasted unfresh. The staff were quite friendly. Stay here, if you can over-look this dirty environment.

This is not my first stay at St. Giles Southkey Johor, and it remains one of my favourite hotels in Johor. Once again, it was a pleasant and comfortable experience. The online customer service was very helpful, which I truly appreciate. However, I feel that the breakfast buffet could use some changes, as the selection has been the same for quite some time and can feel a little repetitive. Overall, I still enjoy staying here and would return again.

The environment here is beautiful, it's just a shame the swimming pool upstairs is a bit damaged. If that could be fixed, it would be absolutely perfect. The security is also very professional, with security guards patrolling 24 hours a day.

The staff and the level of service was excellent but the property clearly needs some further investment to match the quality of the service the staff give. All were polite, courteous, friendly and helpful This is a massive hotel with amazing facilities that just requires a little more strategic planning for maintenance and support from the group to the management. The location and opportunities that will arise from further investment, particularly the closeness of international borders, should be re-visited by the group owners following the pandemic. This would be with the forthcoming Singapore MRT expanding into Malaysia in the next couple of years. Overall, a pleasant place to stay.

Offers a modern, comfortable living environment with spacious layouts and resort-style facilities. Connected to amenities, malls, and transport options. Security is reliable, and the landscaped areas create a pleasant atmosphere for families. Overall, it’s a well-designed development that balances lifestyle, convenience, and value for residents.

Overall quite good, especially the location. However strange thing is that can heard water draining sound when in room, which we assume that it’s when upstairs room guest is showering as it’s only for about 10 min each time. So not too sure if it’s due to the soundproofing or drainage problem. Otherwise all else is ok.