Posted on Jul 4, 2026
Guest UserThe hotel is absolutely beautiful, with a lobby that truly captures the local essence and boasts a fantastic design. After checking in, I honestly just wanted to stay in and not even go out! Riri at the front desk was incredibly thoughtful. Since I arrived on an early flight before check-in time, she upgraded my room so I could settle in smoothly. A butler delivered my luggage to the room and even asked if the temperature was comfortable and if I needed the oxygen machine turned on! The room was very cozy. After resting for a bit, I went out to explore, and later at 9 PM, I watched the Potala Palace and the sunset from the Tubo Bar on the 6th floor. When I returned, fresh fruit and yogurt were already waiting on the table! I couldn't stay longer as I was heading to Ngari, but I'll definitely be back to stay here for a couple more days!
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Price per night from:£152
Posted on Jun 6, 2026
Guest UserI stayed at this hotel from June 5-7 2026. The official check in time is listed at 2 pm. They did not give me access to my room until after 4 pm. Furthermore, laundry is listed as included service and they said their facility was not working and had to send it somewhere else. They charged me a hefty fee. I believe it’s a misnomer for this hotel to call themselves “international”
This hotel really only caters to Chinese speaking populations, which is fine and the typical situation in Lhasa, but to be more accurate, the hotel shouldn’t make the claim “international.” That would typically imply better more comprehensive services for people outside of one population and nationality.
This hotel is listed as 5 stars in Lhasa. I have traveled to many countries and stayed in many 5 star hotels. According to my experience, this hotel doesn’t measure up to a 5 star standard. Perhaps it did in the past. 5 star hotels typically have much better restaurants and dining options. The room was clean and I had a nice view.
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Price per night from:£65
Posted on Jun 15, 2026|Deluxe Twin Room with Oxygen Supply and Potala Palace View
XiaojingerdegushiMany people, myself included, often debate between the St. Regis and the Shangri-La, as both hotels in Beijing are quite unremarkable. Ultimately, I chose the Shangri-La for its value for money. I had considered Songtsam too, but common sense told me to be a smart spender.
Although the hotel shows its age, its architectural style is grand and refined, revealing luxurious material choices. Time has inevitably left its mark, but a classic car, even when old, is still a classic car. Moreover, service and quality require time to accumulate and withstand market scrutiny. While the Shangri-La may not have many existing locations, it still holds a strong market advantage, and it takes an discerning eye to appreciate it.
My butler, Bowen, arranged my room before I even arrived. Looking out the window at the Potala Palace's silhouette in the distance immediately set the mood. He then meticulously delivered on all aspects of my package. I found Bowen to be a man of few words but very steady, highly responsive, and an exceptionally smooth driver. He never asked inappropriate or subjective questions, which I truly appreciated. Over three days, Bowen's accompaniment added a unique dimension to my Lhasa itinerary. Among the few Tibetans I've encountered, he was a definite plus. I sincerely wish him all the best in his work!
The Shangri-La in Lhasa lives up to its brand's standards and enhances the reputation of its sister properties. I'm so glad I made the right choice; this will be a memorable and wonderful travel experience.
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Price per night from:£133
Posted on Jul 6, 2026
Anonymous UserUndoubtedly the best hotel in Jieba Village. It's a complete package with a restaurant, bar, lifestyle center, and various Tibetan-themed experience halls. The afternoon tea was excellent; the beef jerky and open-faced sandwiches were particularly delicious.
The hotel's environment is top-notch, truly living up to Songtsam's reputation with tasteful colors and decor. Watching the sunset from their private pier behind the hotel in the evening was also fantastic. My daughter's beef burger from the Himalaya Restaurant was very authentic, and the breakfast spread was even richer, featuring local tsampa.
Songtsam's staff are all incredibly welcoming. Our butler messaged us in advance with all the details and hotel menus. Throughout our stay, they sent thoughtful reminders via messaging. The pick-up, luggage handling, and valet parking services were all flawlessly executed. The smiles of the ******* young men and women were truly infectious.
As for the evening drink, the tremella soup was thoughtfully placed in a thermos. I was quite full, but I took a small taste, and it was very good.
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Price per night from:£223
Posted on May 4, 2026|TWIN GUEST ROOM
Guest User
On the evening of April 30th, after completing the Kora and on my way back, I stayed at the Hilton Shigatse once again. Manager Wangjiu Basang warmly and efficiently handled my check-in. The next morning, I flew from Shigatse Heping Airport to Shenzhen, with a layover in Chengdu. It wasn't until I was unpacking my luggage at home that I realized I had left my phone charger in the hotel room. With a 'nothing to lose' attitude, I contacted Manager Wangjiu Basang. He immediately assured me not to worry and said he would look for it right away. Soon enough, the charger was found, and it has already been returned to me via SF Express. Although it's a small matter, Manager Wangjiu Basang's professional and responsible work attitude is truly commendable!
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Price per night from:£105
Posted on Jun 10, 2026
Anonymous UserI absolutely love Farly Hotel. The staff, both the ladies and gentlemen, are incredibly kind and welcoming. The hotel offers a wide range of activities, like spinning prayer wheels and performing sang offerings. I particularly recommend the evening sound bath experience and the morning Pilates. The instructor's stretching exercises really helped improve my posture. I also woke up early to watch the sunrise, but there's a mountain to the east of Farly, so the sun actually appears about 45 minutes after the official sunrise time. Still, it was a beautiful sight.
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Price per night from:£113
Posted on Mar 18, 2026
Wanghappy
Songtsam was my first choice for my trip to Lhasa with my mother. The service was absolutely fantastic! A special thank you to Ms. Quji and Ms. Geji at the front desk for their attentive service! They responded to almost all our requests immediately, and the emotional support they provided was incredibly high; it felt like coming home. The room layout was spacious, more like a one-bedroom apartment. The toiletries were their own brand, but the toiletries could be upgraded to a more comfortable brand. The breakfast was excellent, with *******, Chinese, and Western options available. I'll definitely be going to Lhasa again in May or June, and I'll choose Songtsam again!
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Price per night from:£248
Posted on Jun 20, 2026
HuihejingjinThe service was professional and very supportive. We were greeted with a Hada upon entering, which was a lovely touch reflecting the hotel's local character, and the Hada itself was of good quality. The ******* ladies were beautiful, warm, and provided excellent service, while the young men were very helpful. Breakfast was also great; even as vegetarians, we found suitable options. Overall, our stay here was excellent. We are very grateful and wish the hotel continued success in its business.
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Price per night from:£60
Posted on Jun 28, 2026
ZhizuchangleI rarely leave reviews, but this time I absolutely have to. We booked three rooms for a two-night stay. First, I'd like to thank the InterContinental for upgrading one of our rooms to an executive room. However, this is, without a doubt, the worst InterContinental I've ever stayed at.
Firstly, on our check-in day, we informed the front desk that we had an elderly guest who needed an oxygen concentrator. That machine rattled and clanked all night, making it impossible to sleep. The next day, when we asked if we could get a different oxygen tank, the butler actually told us that the hotel had no other equipment, essentially implying, 'Just deal with it.' On top of that, on the first night, there were people arguing loudly in the hallway, and not once did any hotel staff intervene.
Secondly, on the second day, around 9:15 AM, I specifically called the front desk to ask for a light cleaning of the room. The front desk even asked if we wanted the sheets changed, and we said no. Yet, when we returned to the hotel around 6 PM, the room hadn't been cleaned. I called the front desk again and had to urge them three times before a staff member finally came knocking on our door, sluggishly. Upon entering, they complained, saying we had told them not to clean the room. I'd like to ask when and where the staff member ever saw anyone from our room, and who said not to clean the room? Is this how five-star hotel staff are trained – to complain to guests and get scolded by the front desk? Is this the InterContinental's service standard?
On the second day, during checkout, I went to the front desk to ask for a bag to put some small items in. The front desk initially said, 'Go get it yourself from the concierge.' I just want to know, it's at least 60 meters from the front desk to the concierge; are guests supposed to go retrieve it themselves? I asked if it could be delivered to the front desk, and the staff said it would take a long time, and I should wait in my room. The result? I never got the bag even by checkout time. I ended up carrying a metal box out the main entrance, and the front desk staff didn't even offer an apology.
I just want to ask, does this kind of service meet your standards? Which five-star hotel provides service like this? I really shouldn't try to save money next time. I'll stick to Shangri-La, honestly.
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Price per night from:£94
Posted on Mar 28, 2026
Yigefeifei
I stayed at this hotel after visiting Lulang Village to see the peach blossoms, and the service was excellent. I heard it's considered the best hotel in Bayi Town. It's about a 20-minute drive from Linzhi High-Speed Rail Station. I chose it because I was taking the high-speed rail to Lhasa the next day. The breakfast was very good, and for dinner, we had the stone pot chicken set. The ******* chicken was quite tough, so we mainly just drank the soup. The hotel provides a full range of toiletries, including body lotion. I took a good oxygen-infused shower and washed my hair; I wouldn't dare wash it so easily the next day when heading to Lhasa.
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Price per night from:£152