4-Star Hotels in Melaka State, Malaysia

Spacious room with balcony, very clean, comfy bed, good water pressure, excellent breakfast especially the teh tarik, OMG!Will definitely come again… The pool is also huge…Planning for longer stay next time.. Its actually walking distance to jonker street but to walk at night the route seems unsafe..

The taxi app showed a different hotel name, and the lobby belonged to another hotel. To check in, I had to submit my passport in advance and then retrieve the key with a code. This was the first time I'd encountered such a situation, and I honestly thought it was a scam. The toilet kept leaking, and it took a long time to get it to stop, otherwise, it was very noisy. Since there was no front desk, I didn't know who to contact, so there was practically no service. Good thing I only stayed one night.

The hotel’s location is absolutely excellent—right in the heart of Jonker Walk. Everything is just steps away, whether you want to explore the night market, enjoy local food, or grab a casual drink in the evening. It’s incredibly convenient and perfect for a lively yet effortless stay. One of the best parts is that room service is available until 10:30 PM, so even if you don’t feel like heading out, you can still enjoy a delicious meal comfortably in your room. The breakfast spread is impressive and truly delicious. There is a wide variety of options, including Nyonya cuisine, Western dishes, porridge, Malay noodles, pasta, croissants, and fresh fruits—something for every taste. The hotel’s design reflects a beautiful Baba-Nyonya style, creating a charming and relaxing holiday atmosphere. There is also a small rooftop water play area where kids can splash around and have lots of fun, which adds a lovely family-friendly touch to the stay. Overall, the experience was exceptional—truly a perfect stay from start to finish!

The check-in process necessitates roadside parking prior to accessing the designated car park, which can lead to traffic congestion. The hotel's car park, located on levels 7 and 8, involves a rather arduous ascent. The premises comprise four blocks; two are residential, and two are hotel accommodations managed by separate entities. The room itself is spacious, featuring two beds, and is maintained to a clean and tidy standard. While there are four lifts, their operation is slow, and a transfer is required to reach the car park. Breakfast, a makeshift buffet of local, low-quality food, was provided; however, during my three-day stay, I opted for it only once as it was largely unexceptional.

The hotel's location is great, within walking distance of Malacca's old town. When I checked in, the Malaysian lady at the front desk collected a 50 RM cash deposit from me (which another front desk staff member refunded when I checked out the next day). Additionally, she charged an extra 28 RM for some unknown fee (Ctrip showed an 8 RM world heritage fee was due). I stayed for two nights, and Ctrip deducted 475.47 RMB upon checkout. Room 512 faces west, offering an open view of St. Paul's Hill. The room didn't have a safe or slippers, but it did have a refrigerator, toothbrush, hairdryer, wardrobe, and hangers. The air conditioning was central and could be set to a very low temperature. Upon entering, I accidentally pressed the 'make up room' button next to the door. Later, after I had gone to bed, a staff member rang the doorbell to clean. They were very responsible; I had to get dressed and explain in person that I didn't need the service before they left.

Overall, my stay was quite disappointing due to multiple issues with the facilities and management, although there are a few positive aspects worth mentioning. 1. The toilet flushing system is very weak and unable to properly flush waste. There is also no exhaust fan, causing unpleasant odors to linger after use. 2. The shower area lacks proper shelving for toiletries, which is inconvenient, especially for female guests. Although the space is not small, the towel rack is installed above the toilet, which is both unhygienic and impractical. 3. The unit is advertised as a two-bedroom space that can accommodate up to five people, which reasonably creates the expectation of having two bathrooms. However, the upstairs bathroom is locked and used as a storage room. This becomes highly inconvenient, as guests have to wait excessively long to use a single bathroom. 4. The doorbell issue that was reported earlier was never resolved. 5. The air conditioner remote control was initially not working, but a replacement was only provided later at night. 6. Only two out of four elevators were functioning. During checkout time, it became extremely difficult to get an elevator. Once inside, it stopped at almost every floor due to high demand. It took my family and me nearly an hour just to get from the 22nd floor to the car park. There was also no proper ventilation or air conditioning inside the elevator, which made the situation very uncomfortable and almost suffocating. 7. There is only a mirror in the bathroom, which makes it very inconvenient for guests (especially women) to get ready or do makeup. On a positive note, the overall room cleanliness was acceptable, although the towels could be improved. The interior design is visually appealing at first glance. However, the layout is not practical. Watching TV from the sofa is uncomfortable as it is positioned at an awkward angle. To face the TV directly, everyone has to sit in a row on the stairs, which is quite inconvenient. Overall, while the design may initially attract guests, the functionality and basic comfort fall short of expectations.

Booked a room with 2 king beds for a 2 night stay w my family. Pros : 1. Spacious room size 2. Comfy beds 3. Beautiful view (we could see the entire city and our window was facing towards sea) 4. Free Parking 5. 10-15 mins walking distance to the River Cruise 6. No problems with lifts. Just some additional notes for travellers : (If) you don’t want room service to clean your rooms bc you don’t mind reusing your towels, you will not be able to receive the complimentary water bottles. For families with cars, (if) you need to travel back and forth between the hotel and outside, you will always need to stop by the lobby counter to validate your carpark ticket in order to get free parking and it’s only valid for 15 minutes (more than enough time).

The hotel has a pool, which the kids absolutely loved. Downstairs, there are plenty of dining and massage options. Free parking is a huge plus for self-drivers! Plus, there's a fantastic fish ball shop, Guilinggao (herbal jelly), and durian shop nearby!

This Ibis is much better than those in China. The room is clean, and the bedding is also quite clean. The breakfast is relatively rich, though the taste might not suit Chinese palates. The front desk staff doesn't speak Chinese, and some only speak Malay, not English. The hotel's location is excellent, very close to Jonker Street, and it only takes a few minutes to walk to the Dutch Square (Red Square), which is very convenient.

A proper hotel with its own parking compund. The hotel is quite new, with sufficient facilities like swimming pool and gym area. The room is spacious and complete with the basic toiletries. The aircond was good and cleanliness of the whole room is average. The only small problem with my room was the shower area. There's some sort of blockage with the drain but overall the shower experience was good with steady strong current flow. Overall, this hotel is very well worth the price of slightly above RM100.