My first order with room service ended in a shocking experience — the delivery staff stole money from me. I immediately informed guest services, who said they would contact security, but no one ever followed up with me about this terrible situation. Housekeeping was wonderful, but the rest of the staff left much to be desired.
The beach experience was equally disappointing. You can’t enjoy the shoreline without being harassed by vendors trying to sell you everything imaginable. Walking on the sidewalk is nearly impossible due to the number of trucks, golf carts, and scooters used by workers. On top of that, the seaweed problem is out of control — piles and piles of it make the beach completely unenjoyable.
Overall, I will never stay at this resort again.
Bathrooms need some renovation. After taking a shower, the whole bathroom gets wet.
Also,breakfast options should be made more foreigner friendly as well as employing people who can speak English.
Overall, it’s a comfortable place to lodge with big comfortable beds and nice swimming pool.
This was our family trip to celébrate my daughter anniversary and everything was good, but what we enjoy the most was our daughter and mother day spa.
The group in tha spa (Yaridis, Juliana and Olga) were very professional and they were very aware of making us fill a pleasant and unforgettable vacation and celebration. We went to the spa for services twice during the stay.
The resort grounds are large and beautiful. We were impressed by the abundance of flowers and greenery.
There are plenty of staff and security guards on site, which created a feeling of safety. All the staff were very polite and helpful: our concierge responded quickly to any requests and questions, and at the reception desk, they helped us with a quick check-in using the resort app. However, I found the app itself difficult to use.
There's a small shop on the resort grounds where we could buy drinks, snacks, fruits, and vegetables. The fruit here is delicious, especially the mangoes. However, during our weeklong stay, we only managed to buy one mango. On the other days, they were quickly sold out.
The food in the restaurant was delicious; we were very pleased, except for our last dinner, when they brought us two oversalted main courses. The sea bream, chicken, and side dishes were oversalted. The restaurant management insisted the dishes were salty enough until I asked to try them. We were given a 30% discount, but it didn't save our mood.
We were surprised that Uber worked well here, and it was easy to order a taxi.
Our apartment was clean and cozy, but there was a strong musty smell coming from the kitchen drawers (probably from the high humidity from the ocean). So we didn't use it and ate in the restaurant.
Overall, we had a great experience with this resort, the ocean, the bright sunny skies, and the people who were so happy with life. We'll definitely come back if we have the chance!
Overall
My flight was canceled, so I stayed here for just one night. I was very satisfied because all the staff were extremely friendly. The breakfast was also delicious. The omelet in the photo looks good, but the sandwich my husband ordered was much tastier. If you need a simple stay near the airport, I think this place offers good value for the price.
We were hosted at the hotel Bakour and our experience was absolutely exceptional. Since we arrived, the staff made us feel like at home. The attention was of high quality, familiar and extremely careful. They were always ready to help us with whatever we needed.
The reception was particularly highly high thanks to Kimberly's friendlyness and efficiency, who greeted us every day and kept us informed about the activities of the hotel. Your personalized attention and your willingness to help us at any time were essential for our stay.
But what really loved us was the staff's attitude in general. From Manuel, the tours seller who became a friend and made us several gifts without commit, even the bar and buffet boys, such as Jazmín and Joan, who were always attentive and kind. Even Junior, who worked at night, was extremely social and made us feel part of the family.
We were very happy to have a nice and comfortable room, and we were very happy to have a nice room.
The hotel was very comfortable and very comfortable and the hotel was very comfortable and very comfortable.
In short, the hotel is worth the 5-stars with a great deal of cressing, staff is very careful and carefully concerned about the guests' experience. If you are looking for a place where you feel like at home and be treated as part of the family, this is the perfect hotel for you.
Our stay at Breathless was incredible; the room was great, the food was delicious, but the whole experience was taken over the top by our VIP concierge, Pablo. We have stayed in many top-rated hotels and resorts all around the world, but we have never felt so safe and comforted as we did at Breathless. We received a text message from our VIP every day about what activities would happen on the property and when. We were also told many times if we had any problems to let him know or if we were looking to have any experiences or see any shows. He was able to connect the dots with everything. We felt like celebrities and because of it we had an amazing trip.
Lovely hotel close to the airport so the convenience is like no other and the service is good and top of the line. Couldn’t ask for more for a hotel close by to the airport
The hotel does not look like the pictures. When I got yo my room, on the first night my room smelled of urine, as if person who was belied me peed and the hotel doesn’t clean it. It was unbearable, I had to ask reception to come and sort it out because I wasnt going to be able to sleep with that smell. The housekeeper came and she swiped the floor and it was much better.
The toilet handle was broken despite the water flushing.
The room smelled out humidity.
Not very sure of they changed the sheets needles I got there or even after.
The food was all artificial food, nothing organic. All drinks were from those sachets. Even the sprite tasted different :/
On NYE the food was much better, there were good choices, but still artificial.
Overall, it wasn’t that bad, a lot of people seemed to be okay with it. I am very picky so I notice everything.
This resort was beautiful and had lots to do. Children are allowed, there’s a kids area and even a teen hang out. There are multiple pools and a beach. There are about 5 specialty restaurants that open at night, but require reservations—I ate at Fogo and it was delicious. During the day, there’s a buffet snack bar, coffee shop, and icecream bar available, plus a sports bar that’s open 24/7. In the evenings, the lobby has entertainment, including shows and a DJ. Theres a trolly that comes every few minutes to take you around the resort if you don’t want to walk. One of my favorite parts was the beautiful wildlife roaming the resort and the amazing service staff—most were very friendly and welcoming. I wouldn’t consider this a party resort; it’s more geared toward families and low-key fun. Definitely check out the beach bar—John and Gerson are fantastic bartenders, very friendly and entertaining. There’s also a snack buffet there that overlooks the beach, so you can enjoy a nice breeze while you eat. I traveled Solo. My only downside was the rooms. They each had a balcony, and really could have been great, but cleanliness could be greatly improved. I had to change rooms twice—first due to the AC not working, then because the balcony door wouldn’t lock. All 3 rooms weren’t very clean mainly the bathrooms. Im not a picky person so By the third room I had both locked doors and ac, so I just went with it lol. On the positive side, they did upgrade me to a larger room, which I appreciated. I did feel like some of the front desk staff was not very friendly or accommodating. Neither of those issues were my fault and it seem like a bother or hassle for them to swap my room. Overall, it’s a lovely resort with great amenities, and a relaxing atmosphere. I’d recommend it if you’re looking for a safe, beautiful place to unwind with family or enjoy a laid-back vacation.
Grand Bávaro Princess – All Inclusive was a great experience. The best part, without a doubt, is the beach: wide, soft sand, turquoise water, and a truly beautiful view. Perfect for relaxing, long walks, and spending the whole day by the ocean. The location is excellent and the resort feels comfortable to move around. Overall, the service was very good: friendly staff, quick to help, and always with a good attitude. The facilities are well maintained, with several dining options and plenty of areas to relax. The food was better than expected, especially at the à la carte restaurants—well presented dishes and great taste. Ideal for solo vacationing, couples or families looking for a large all-inclusive resort with an amazing beach and a calm atmosphere. I would definitely come back.
One of the most complete and well-organized hotels I have visited, excellent facilities, superior, pleasant services, extremely good food, super special treatment from the collaborators, thanks to Mrs. Anny, very attentive and kind, I give her a 1 million rating for the way she treated me and my wife.
I felt like I was in paradise!! I enjoyed my stay so so much. I didn’t even want to leave. The food was amazing (only tried Food market, beach house and the sports bar for food) I didn’t even feel like trying the restaurants because Foodmarket was that good in my opinion. There were free drinks all days and nights, and A LOT of entertainments. I met new friends because of the entertainments. It was right on the beach. The only things I had a little issue with was the beds. I really don’t like to sleep with just a sheet and there were a lot of mosquitoes in the room so I was eaten up every morning. And if you need to buy a lotion and a new sunblock you need to pay 90 USD for that and that I feel is a big scam (pricing for everything that’s not included are extremely expensive!!)
⭐⭐⭐⭐⭐ Exceptional stay – highly recommended! We had an amazing stay at Hotel Alkquimia. It’s a beautiful boutique hotel, spotlessly clean and elegantly designed, with a wonderfully relaxing atmosphere. The location is absolutely ideal — very central, safe, and literally close to everything. You can walk everywhere, which made our stay even more enjoyable. The rooftop pool is absolutely lovely — perfect for unwinding, with a great vibe and a very pleasant setting. Breakfast was delicious, fresh, and a great way to start the day. The ladies at the reception were amazing: warm, friendly, and always happy to help with anything we needed. Their kindness truly made our stay even better. Our room was cleaned daily and was always sparkling clean. The layout was comfortable and stylish, and the bathroom was modern and impeccably maintained. Overall, Alkquimia was an outstanding experience, and we highly recommend it. We would happily stay here again!
GGuest UserThe resort itself was beautiful but there were pros and cons. More cons than I wanted. Pool closed at 6 pm so no night swimming which left little to do in the evenings. Drinks were weak, drank all day long with no effect. Food was the worst. The buffet was terrible and was really our only option since the snack bar ran out of burgers, basically lived on chips and salsa the entire trip. The restaurants which you needed to make reservations for was a joke. The reservation app didn’t work so you had to wake am up at 6 am to stand in line until 8 am in hopes of getting a reservation. The service was not pleasant. Workers badly made eye contact with you and you always felt like you were bothering them when requesting a beverage or asking a question. The resort has potential if they stopped it up on service, food, drinks and entertainment.
Four Points by Sheraton Puntacana Village. I stayed at Four Points by Sheraton Puntacana Village for leisure and was genuinely impressed by the experience. My room on the 4th floor was clean, comfortable, and welcoming—exactly what you hope for after a day of travel or exploring. The staff truly elevated the stay. The front desk team was professional and friendly, making check-in smooth and stress-free. And the bartender? Fantastic—warm service and great energy that added a personal touch to the evening. For anyone planning a short overnight stay, I highly recommend this hotel. It’s incredibly convenient, especially with their reliable shuttle service to the airport, nearby beaches, and local spots. Whether you’re passing through or looking for a quiet base in Punta Cana, Four Points delivers comfort and hospitality with ease.
A fantastic hotel. Very clean. The concierge Pablo is super friendly and helpful. The hotel has a large pool. The hotel is in downtown Punta Cana which is a huge plus. Close from every place.
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