Hotel looks very posh. Unfortunately thats where it stops. The family room was large but lacked character.
The gym facilities was extra charge
Breakfast was OK. But plates and bowls were filthy
We travel to Midlandsa lot. We wont be staying here again.
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It was an excellent stay at Scarman for me. The room I stayed in was clean, quiet and spacious. The staff were friendly and helpful. This hotel has a good range of food for breakfast and the selection of food for lunch & dinner was not huge but the food was delicious. I went to the University of Warwick to attend my son's graduation which the venue for the ceremony was within walking distance. To sum up, I am impressed with this hotel and will definitely stay here again.
I usually book this hotel like every 2-3 months whenever I come to coventry but this time it felt like a bit awkward due to staff behaviour. I just wanna clear ‘The lady’ who checked me in was really nice, sweet and professional with what she’s doing, however the morning staff wasn’t very polite as I had already paid for a late checkout because I wasn’t well that night and couldn’t rest properly, yet the staff still called me without first double-checking with their team which shows there’s no communication. I was unwell and asleep when they called, and instead of apologising for the mistake, the lady hung up abruptly.
On top of that, the housekeeping staff opened my room door without knocking first and again there’s no apology. They opened the door and only then said “hello,” which was extremely uncomfortable and unprofessional.
Overall, the lack of communication, manners, and respect for guest privacy really affected our experience and I’m I won’t come back here again.
We chose this hotel, about a 30-minute drive from home, for a one-night stay so the kids could go swimming. They were so excited before we even left. After checking in, we rushed to the pool, only to be told that children weren't allowed after 6 PM and could only use it after 9 AM the next morning. However, check-out was at 11 AM, which left very little time.
So, I contacted Trip.com customer service to request a late check-out. During the first call, the hotel said they would charge £10 per hour for late check-out. We expressed our dissatisfaction, and thanks to Trip.com's proactive coordination, the hotel finally agreed to a free two-hour late check-out for both rooms. The kids had a fantastic time the next morning, which was a huge plus.
The hotel is newly renovated, and the overall facilities are quite good for a UK hotel. Dinner was also decent, though the steak was a bit disappointing. Luckily, the waitstaff were very friendly and didn't charge us for it. IHG's service philosophy was generally well-reflected.
However, the hotel seemed a bit understaffed. There were only two people at the front desk, so checking in required a bit of a wait. After check-in, no one showed us to our rooms, and the layout was a bit confusing, making it easy to get lost. I hope the hotel can improve in this area in the future. Also, it would be even more appealing if they could add some family-friendly room types.
Location is excellent for shopping and train travel. Bullring shops and restaurants are literally at your footstep and some 10 mins to China town. 6 mins to Moor Street train station which helps us easy to go on Stratford upon Avon on a half day trip.
Very clean room though not many amenities in the hotel. Price is competitive. Will come back if I go to Brim city centre again.
I had a very pleasant stay at B&B Hotel Birmingham. The hotel is conveniently located, making it easy to access the city centre, public transport, shops, and restaurants. It’s a great choice for both business and leisure travellers.
The room was clean, modern, and comfortable, with a good bed and all the basic amenities needed for a short or long stay. The bathroom was tidy and well maintained, and housekeeping did a good job throughout my stay.
The staff were friendly, professional, and helpful, always ready to assist with any requests. Check-in and check-out were smooth and efficient. The hotel also offers good value for money compared to other hotels in the area.
Overall, B&B Hotel Birmingham provides a comfortable, affordable, and hassle-free stay. I would definitely recommend it and would consider staying here again in the future.
Hotel near Birmingham Shopping District,Birmingham
GGaligae2026.03.09
Great location – about a 5–6 minute walk from the train station, and Chinatown is right outside the hotel, so it’s very convenient for food and getting around.
The room was quite spacious, which was nice since I stayed here with my partner for a Valentine’s Day trip.
That said, the facilities feel a bit outdated, and the water pressure and temperature in the bathroom weren’t very stable.
The price is not expensive, the hotel is self-driving, the location may not be convenient for ordinary tourists. More general hotel, the decoration is also old. Hotel environment is good, useless for passengers, suitable for slow travel, leisure.
The hotel is convenient for the NEC, Birmingham Airport and Birmingham International railway station. Received a nice welcome at reception where the layout of the hotel was explained. My room was on the 4th floor, easily accessible by lift. The room was large, queen size double bed, 2 seater settee and coffee table. There was a fridge, kettle with tea and coffee, a safe and a massive tv. All spotlessly clean and with nice views over the lake. I would definitely recommend and would stay here again.
Very Good
135 reviews
8.7/10
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INR 7,145
per night
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8.6/10
Very Good
GGuest UserAll staff were excellent always very helpful, facilities need refreshing hotel needs sprucing up, gym equipment tired and ripped Pool small.
Chairs in the bar area either dirty or broken, very busy hotel trying to be too many things to too many people. Tried to book Spa on Saturday or Sunday both full.
Breakfast basic to say the least.
It was a shame, as once again the staff made our stay.
GGuest UserThis hotel was absolutely perfect! Me and my daughter booked this hotel to see Louis Tomlinson at the Utilita. It was perfect location. 10 minutes from the train station, 5-10 minutes from the arena. There is also a lot of night life so we managed to find a nice place just across the road to have some food and drinks. The room was lovely too! We had two double beds so we managed to sleep very well after the concert! Will definitely stay again if we have another trip to Birmingham!
GGuest UserThe location of the hotel is great. Walking distance to Bullring and most shops and restaurants. But the carpark is a bit of a walk through a not so nice area. Plus the closer car park is not 24 hours. So one night after a dinner that finished late, I missed the closing time of the car park and had to park at the car park that is further away.
For cleanliness, the room is generally clean. But the bath towels were not clean. Out of the 6 nights I stayed there, 3 nights I had to ask for replacement towels because the new towels put in my room has various stains on them.
SSarjudhirI had a very pleasant stay at B&B Hotel Birmingham. The hotel is conveniently located, making it easy to access the city centre, public transport, shops, and restaurants. It’s a great choice for both business and leisure travellers.
The room was clean, modern, and comfortable, with a good bed and all the basic amenities needed for a short or long stay. The bathroom was tidy and well maintained, and housekeeping did a good job throughout my stay.
The staff were friendly, professional, and helpful, always ready to assist with any requests. Check-in and check-out were smooth and efficient. The hotel also offers good value for money compared to other hotels in the area.
Overall, B&B Hotel Birmingham provides a comfortable, affordable, and hassle-free stay. I would definitely recommend it and would consider staying here again in the future.
GGuest UserGood location close to M42, free parking onsite, easy access to reception check in was straightforward lifts to all floors and the room was perfect clean and warm.
self service for buffet breakfast good variety for every taste. would recommend this hotel to friends and family.
GGuest UserThe hotel is conveniently located, just a 10-minute walk from the city center and very close to the train station. The WiFi was fast and reliable, and the check-out process was efficient, professional, and thoughtful. The interior is elegant with tasteful decor. The room was kept clean and tidy, showing great attention to detail. I would definitely stay here again if I have the chance.
GGuest UserThis hotel was perfect for an overnight stay fir work the bed was extremely comfortable room
Very bright and clean reception was lovely the lady on night shift very chatty and welcoming
Breakfast was perfect nice spaces and food choice of food fully recommend this hotel and credit to the manager
IIPATravelsOverall good, the room looks a bit dated and the AC was not working so had a warm evening. The shower took about 5 mins to work but overall good for the money.
GGaligaeGreat location – about a 5–6 minute walk from the train station, and Chinatown is right outside the hotel, so it’s very convenient for food and getting around.
The room was quite spacious, which was nice since I stayed here with my partner for a Valentine’s Day trip.
That said, the facilities feel a bit outdated, and the water pressure and temperature in the bathroom weren’t very stable.
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