Hotel near Melaka City Center,Malacca93.9% of visitors choose this area
GGuest User2026.04.22
This property would have gotten 200% points if they had a better parking system. For a 1st timer, things were so confusing for us. Moreover the access card given to us was not working thus we had to go up and down just to get things sorted out.
Parking - from the parking level 7 there are different access to different buildings. Had the security guard was not there, it would have been very hassle for us to find which lift entrance to use. The access card was not working and ended going down again to get it fixed and coming up again. FYI the check in place is not in the same tower as the one which are staying. The parking is not well lit at night so it's kinda scary to go there at night.
The property - everything was good and satisfactory at T3 12-02 which is a three-bedroom unit. If I come again, will prefer to use this unit again.
Breakfast buffet - this must be the highlight of the stay!!! The taste, varieties and price everything was just so good!!! The service was prompt and friendly, and sufficient people on duty. Very satisfied with it. The rate for adults RM30++ and children RM20++.
Hotel near Klebang,Melaka Tengah3% of visitors choose this area
GGuest User2026.05.30
Overall, we were very satisfied with the hotel’s facilities and family-friendly environment. However, I would not recommend staying during peak season due to the long waiting time for room allocation. Although check-in was at 3:30 PM, we only received our room between 6:00 PM and 7:00 PM. While guests were allowed to enjoy the facilities and complimentary light refreshments while waiting, the delay was challenging, especially for young children who were already tired after travelling.
Unfortunately, the room cleanliness was below expectations. It appeared that housekeeping was rushing to prepare rooms. There was visible dust and small pieces of rubbish on the floor, the shower gel bottle was completely empty and had not been refilled, and the balcony had not been swept. Most concerning was finding a Charlie ant near the curtain.
That said, I would like to compliment the hotel manager for the prompt response when we requested additional bottled drinking water. The service recovery was appreciated.
The breakfast offered a wide variety of choices and was delicious. Parking was convenient, and the facilities were excellent, making the hotel highly suitable for families with young children.
In conclusion, the housekeeping standards and room waiting time require significant improvement. However, the food, parking, and facilities were excellent. The location is slightly outside Malacca city centre, with most tourist attractions approximately 15–20 minutes away by car.
Hotel near Melaka City Center,Malacca93.9% of visitors choose this area
GGuest User2026.06.05
The experience of staying at MapleHome me and my nephew Booking 2 rooms we can't wait to enjoy the atmosphere of the pool after arriving at the pool, I was surprised that the pool was closed while I was sad because at the beginning my intention was to take them to stay for swimming I didn't feel good with my family ,
Finally I went back to the hotel to rest until morning, the hotel is nice the place is crowded with lively people easily the swimming pool can be even better because the view from the pool is beautiful thank you
My stay at this hotel was fairly decent for a short trip. The location was convenient, and I appreciated the free outdoor parking provided for guests. However, the cleanliness could definitely be improved. The bedsheet did not seem properly changed, and there was a brownish stain in the middle of the bed, which affected the overall comfort of the stay.
There was also an incident during the night when the safety box suddenly started beeping unexpectedly. Thankfully, after calling the front desk, the staff responded very quickly and came to solve the problem professionally, which I appreciated.
Hotel near Melaka City Center,Malacca93.9% of visitors choose this area
IIrene沛廉2026.05.01
Check-in was super easy, and the property is very accessible with a convenient location near town. The place is also quiet, clean, and well-maintained.
One thing to note during check-out time: since many guests check out around the same period, it’s better to take the lift up first before going down. Otherwise, you may end up waiting in a long queue depending on the crowd and traffic 😅
Overall, it was a great stay, and a big thank you to the host for being so attentive and responsive throughout.
Hotel near Melaka City Center,Malacca93.9% of visitors choose this area
GGuest User2026.06.02
Friendly staff throughout the hotel. Check in and out was smooth, although there was a queue for check in, probably as it was a long weekend. Very accomodating to.our requests (we had a total of 6 rooms).
Room was clean with usual amenities. Good water pressure and cold aircon, except for one room which was at the end. That one was a bit warm so suggest don't take end rooms unless you get cold easily. Walking in you'll find a mini sitting room with a couch & tv. Partial glass partition between this and the bedroom.
Breakfast was alright, quite a big space and nicely done up. Appreciate that the mains were double sided so people were spread out. A bit slow on the plate clearing but understood it was a busy period.
This is a non-smoking hotel so if you need to smoke will have to go to front of hotel or to the 9th flr car park.
There's a 7-11 on the ground floor as well as a nonya restaurant and a 'kopi tiam' sort of eatery with nice nasi lemak.
Overall it was a pleasant stay and would consider staying here again.
This place probably used to be great, but it's really showing its age and needs some serious maintenance.
**Location:** Very convenient.
**Amenities:** Didn't have time to use them.
**Cleanliness:** Needs improvement.
**Service:** I have to say, the human customer service was excellent. I really appreciate not getting those robotic, AI-like responses where you wait forever for a reply. The deposit was refunded quickly, so the service was good in that regard.
Hotel near Melaka City Center,Malacca93.9% of visitors choose this area
CCheryl Goon2026.06.04
Fantastic place for a family getaway! The rooms were incredibly nice, clean, and offered plenty of space for everyone to relax comfortably. Plus, the location was absolutely perfect for our itinerary. We would definitely stay here again!
Hotel near Melaka City Center,Malacca93.9% of visitors choose this area
LLady Cel2026.06.09
I promise this review is honest and unfiltered... This was my first stay in Malacca, and I’m so grateful for this newly renovated hotel that gave us a sense of safety and comfort. We ended up extending our stay by 2 more nights because we loved Malacca so much, for a total of 4 nights. Here’s my overall feedback, hope it helps anyone coming to Malacca:
- The hotel is in a great location, seemingly in a Chinese area with no run-down surroundings. It’s only about 2+ km to Jonker Street, super close—Grab rides cost just a few ringgit. Taxis are easy to get, and there are bell staff at the entrance who can help with anything you need.
- The renovation is new, easily 4-star standard, and really comfortable. Clean, fresh, with all the essentials. Rooms with balconies are amazing—my partner could smoke freely, just remember to close the windows to follow hotel rules. There are waiting sofas in every floor corridor, which is really thoughtful, plus air purifiers and air coolers too.
- Downstairs there’s a seafood restaurant, a Western bar, a noodle shop, a Sichuan restaurant, and even a Chaoshan beef hot pot place. We tried almost all of them, and they’re all pretty good. The fish at the seafood restaurant was excellent—pricier, but worth it for the quality.
- The hotel service is the part I need to comment on. It’s inconsistent—some staff are lovely, others lack service awareness. For example, there was a Malay bellboy who was always cheerful and helped open doors every day. But the front desk staff were sometimes unenthusiastic, and calls to them weren’t always smooth. The staff at the pool also weren’t very friendly.
- Breakfast is okay! The butter should really be replaced with animal-based butter 🧈!
If the hotel is open to feedback, please improve the front desk and overall service to match the standard set by the friendly bellboy.
Wish you all the best with your business!
Hotel near Jonker,Malacca3% of visitors choose this area
AAnonymous User2026.05.31
Pros: very good location // room with breakfast // comfortable mattress //
Cons: very limited carpark: 14 carparks vs 100 rooms // very bad soundproof // stayed deluxe room with NO SUNLIGHT WINDOW // room got no line at all, need to connect to WIFI // requested water bottle from housekeeping and they asked to call lobby first before they can provide us water!! WHAT?! // Kettle is very DIRTY //
Not recommend if you are driving unless you don’t mind to find carpark.
-the end-
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AAnonymous UserPros: very good location // room with breakfast // comfortable mattress //
Cons: very limited carpark: 14 carparks vs 100 rooms // very bad soundproof // stayed deluxe room with NO SUNLIGHT WINDOW // room got no line at all, need to connect to WIFI // requested water bottle from housekeeping and they asked to call lobby first before they can provide us water!! WHAT?! // Kettle is very DIRTY //
Not recommend if you are driving unless you don’t mind to find carpark.
-the end-
TTuhin SaneOverall, the price was the most competitive compared to other options in the area, which made it good value for money.
The room size was decent and comfortable for the stay. Breakfast was average, but since it was included in the package, it was a nice addition. The facilities looked decent overall, although they could certainly benefit from a refresh and some updating.
There were a few areas that could be improved. The pillows were not very comfortable, and the room service pasta was disappointing. We also found that many of the cocktails listed at the pool lounge were unavailable during our stay.
One major downside was the room allocation. Despite specifically requesting a high-floor room during booking, we were assigned a ground-floor room right at the far end of the property, which wasn’t ideal.
Overall, it’s a reasonably priced option with decent facilities, but there is room for improvement in service consistency, maintenance, and attention to guest preferences.
AAnonymous UserMy stay at this hotel was fairly decent for a short trip. The location was convenient, and I appreciated the free outdoor parking provided for guests. However, the cleanliness could definitely be improved. The bedsheet did not seem properly changed, and there was a brownish stain in the middle of the bed, which affected the overall comfort of the stay.
There was also an incident during the night when the safety box suddenly started beeping unexpectedly. Thankfully, after calling the front desk, the staff responded very quickly and came to solve the problem professionally, which I appreciated.
GGuest UserOverall, we were very satisfied with the hotel’s facilities and family-friendly environment. However, I would not recommend staying during peak season due to the long waiting time for room allocation. Although check-in was at 3:30 PM, we only received our room between 6:00 PM and 7:00 PM. While guests were allowed to enjoy the facilities and complimentary light refreshments while waiting, the delay was challenging, especially for young children who were already tired after travelling.
Unfortunately, the room cleanliness was below expectations. It appeared that housekeeping was rushing to prepare rooms. There was visible dust and small pieces of rubbish on the floor, the shower gel bottle was completely empty and had not been refilled, and the balcony had not been swept. Most concerning was finding a Charlie ant near the curtain.
That said, I would like to compliment the hotel manager for the prompt response when we requested additional bottled drinking water. The service recovery was appreciated.
The breakfast offered a wide variety of choices and was delicious. Parking was convenient, and the facilities were excellent, making the hotel highly suitable for families with young children.
In conclusion, the housekeeping standards and room waiting time require significant improvement. However, the food, parking, and facilities were excellent. The location is slightly outside Malacca city centre, with most tourist attractions approximately 15–20 minutes away by car.
FFaris SyafiqI love the location but hotel is quite noise during my stay, because of the window handle is broken since I checked in so the traffic noise is entering the small open window...the refrigerator is not working at all, luckily we only stay at the hotel for 1 night only if we stay for more than 1 night I will ask to change the minibar...the food breakfast are not variety also have to wait more than 30min for main dish,the sambal nasi lemak are undercooked and I had stomachache after I eat nasi lemak. This will be the first and last we stay at estadia please make an improvement...
GGuest UserFriendly staff throughout the hotel. Check in and out was smooth, although there was a queue for check in, probably as it was a long weekend. Very accomodating to.our requests (we had a total of 6 rooms).
Room was clean with usual amenities. Good water pressure and cold aircon, except for one room which was at the end. That one was a bit warm so suggest don't take end rooms unless you get cold easily. Walking in you'll find a mini sitting room with a couch & tv. Partial glass partition between this and the bedroom.
Breakfast was alright, quite a big space and nicely done up. Appreciate that the mains were double sided so people were spread out. A bit slow on the plate clearing but understood it was a busy period.
This is a non-smoking hotel so if you need to smoke will have to go to front of hotel or to the 9th flr car park.
There's a 7-11 on the ground floor as well as a nonya restaurant and a 'kopi tiam' sort of eatery with nice nasi lemak.
Overall it was a pleasant stay and would consider staying here again.
CChikibumbum92This was our fifth stay at this hotel, and unfortunately, this time was very disappointing.
1. Check-in
The check-in process was smooth, and the staff were polite and welcoming. I had requested a Queen Bed room instead of Twin Beds. However, I was informed that because my booking was made at the last minute (one day before check-in), only a Twin Bed room was available as all Queen Bed rooms were fully occupied. We accepted the explanation and proceeded with the room provided.
2. Room Condition
Upon entering the room, the first issue we noticed was the air conditioning. Despite setting the fan speed to high, the room remained warm and the air conditioner was not cooling properly.
3. Bathroom
There appeared to be a blockage beneath the sink, as water was pooling around the sink and toilet area. In addition, the shower holder was broken while we were using the shower. We chose not to complain and continued our stay.
4. Room Door & Bathroom Door
The bathroom door could not be closed properly unless it was pulled and pushed firmly. The more serious issue occurred the next morning after breakfast when our room door became stuck and could not be opened.
We contacted maintenance, and the team arrived to inspect the problem. From approximately 8:00 AM onwards, we were unable to access our room. Around 8:30 AM, the maintenance team requested approval from the Front Office to move us to another room because the repair would require additional time. However, they informed that changing rooms would incur an additional charge because we were checking out on the same day.
I strongly disagree with this decision. From 8:30 AM until our checkout time at 12:00/12:30 PM, we were still paying guests of the hotel. The room issue was caused by a defect on the hotel’s side, and guests should not be charged extra to move rooms due to problems beyond their control.
The Most Disappointing Part
During check-in, we were informed that no Queen Bed Deluxe Rooms were available. However, while the maintenance team was accessing our room through the connecting room next door, we discovered that the adjacent room was vacant and equipped with a Queen Bed.
If the actual reason was that the room was unavailable due to maintenance, it would have been more professional and honest to explain that from the beginning rather than simply saying all Queen Bed rooms were fully occupied.
This experience has left us very disappointed. Every time we visit Melaka, this hotel has always been our preferred choice. However, after this stay, we have decided not to return.
I appreciate the hospitality shown by the staff during check-in, but I sincerely hope the hotel will improve both its facilities and service standards. Thank you.
GGuest UserOverall, it was a pleasant stay. The room was clean, but the toilet facilities need upgrading. The staff were polite and helpful. However, there were minor issues with the pool facilities, as no towels were provided. Still, it was a good experience and worth staying for the price.
GGuest UserThe experience of staying at MapleHome me and my nephew Booking 2 rooms we can't wait to enjoy the atmosphere of the pool after arriving at the pool, I was surprised that the pool was closed while I was sad because at the beginning my intention was to take them to stay for swimming I didn't feel good with my family ,
Finally I went back to the hotel to rest until morning, the hotel is nice the place is crowded with lively people easily the swimming pool can be even better because the view from the pool is beautiful thank you
AAnonymous UserOverall, the experience was acceptable
the ocation was convenient about a 10-15 minute ride to the city centre, which made getting around quite easy.
However, there were several issues during our stay
Cleanliness: We noticed some smallinsects on the floor. While it didn't significantly affect aur stay, it would be better if the rooms could be more thoroughly checked and cleaned.
Customer Service: All communication had to be done online through WhatsApp, as there was no face-to-face front desk service. This was quite unconventional and sometimes made things less convenient when we needed assistance urgently.
Room Equipment: One of the air conditioners in our room kept switching on and off by itself and wasn't functioning properly. Even more concerning, the hairdryer had a short circuit, produced a burning smell, and even sparked flames. This was a frightening experience, and although it was eventually replaced, waiting a full day for such a serious issue was very disappointing.
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