The rooms are very compact, and have everything you need apart from a cooking area. There is a fridge though. There is storage under the bed and good air conditioning. You can also have access to a laundry room and parking around the corner for an extra charge. With a bar and restaurant downstairs and it's central location it's perfect for exploring the city. The staff are very friendly and supportive too.
I stayed at this hotel for three nights in Christchurch. Overall, it maintained Hilton's usual high standards and was generally satisfying.
**Ambiance:** The hotel is beautiful, with vibrant flowers in the garden. Enjoying breakfast in the restaurant with a view of the garden outside the window was a real pleasure. The hotel is also very close to the city center. On a sunny day, it was lovely to walk to the city center, visit the Botanic Gardens, the Arts Centre, the Riverside Market, and the Cardboard Cathedral, all while strolling along the Avon River. I managed to check off many attractions without even realizing it.
**Cleanliness:** Housekeeping was prompt, and the room was clean and tidy. I didn't find any dirty spots.
**Facilities:** The hotel seems to be a bit old, so the facilities aren't brand new, but they are sufficient and well-equipped, including a hairdryer, iron, kettle, refrigerator, and air conditioning – enough for a short stay. The room's balcony was also nice, overlooking a lawn, perfect for some peaceful relaxation. The only drawback was the poor soundproofing in the room. The room next door frequently opened and closed their door, sometimes more than ten times between 10 PM and 1 AM, and at one point, it was every ten minutes or so. Each time, it made a huge noise that felt like the bed was shaking, waking me up multiple times. I even started to wonder if countless people were staying next door. This kind of thing is really down to luck, but better sound insulation would have made for a less disturbing stay.
**Service:** The front desk staff were very polite and enthusiastic during both check-in and check-out, which left a great impression. We were given two bottles of water and two warm cookies upon check-in, which was a thoughtful touch. The only thing that left a bad taste in my mouth was the suspected subtle racial discrimination from the restaurant's reception staff. I stayed here for three days and saw many other Chinese tourists. Not once did I hear the staff say goodbye or thank you to us when we left the restaurant. They would just stand there, pretending not to see us, but then smile and thank the Caucasian guests walking behind us. This happened every single time for three days, and they pretended not to see other Chinese guests leaving too. I have to wonder, is this how the hotel trains its staff? To provide different service based on race? These staff members, who were older and positioned at the restaurant entrance for greeting and guiding, were not the young, busy servers inside the restaurant, who did a great job. Based on this subtle differential treatment, I can only give the service three stars, no more.
We had a wonderful stay at Novotel Christchurch Airport.
The location is unbeatable — literally just a short walk from the airport terminal, making it incredibly convenient, especially for travellers with young children. We stayed for one night with our toddler as we had an early morning flight the next day, and it was the perfect choice. Being able to rest properly without worrying about airport transfers made our journey so much smoother.
The room was spacious, comfortable, and well-equipped for our family. Everything was clean and thoughtfully laid out, giving us a relaxing stay before our flight.
The staff were warm, friendly, and welcoming throughout our stay. A special mention to the concierge team, who kindly gifted our toddler a cute little Kiwi bird plushie. It was such a thoughtful gesture and brought a huge smile to his face. Small touches like these really make a difference and leave a lasting impression.
Overall, we had a very comfortable and pleasant stay. Great service, fantastic location, and family-friendly hospitality. We would definitely stay here again the next time we’re in Christchurch.
Facilities: The room has a wardrobe, TV, table, chairs, and a luggage rack. Anything else you need can be found in the communal kitchen. The hotel's location is very convenient, with the airport bus route 8 going directly there. Across the street are a garden and a university. However, it's worth noting that the soundproofing is extremely poor; even a small sound from the corridor is clearly audible. If there are children shouting and slamming doors, it gets very noisy. The university bar across the street can also be quite loud on weekends, and early in the morning, around 6 or 7 AM, there are delivery trucks downstairs which are also noisy. In short, if you're sensitive to noise, choose carefully. For those not sensitive to noise, this hotel is highly recommended and offers great value for money!
Cleanliness: Satisfied. Although the bathroom is shared between two or three rooms, it is very clean.
Service: The dark-haired staff at the front desk were quite warm and friendly, while the light-haired staff were just average.
Upgraded to a top-floor room as a platinum member. The room wasn't huge, but the view was great. Check-in at the front desk was very friendly; there weren't any Chinese-speaking staff, but communication was smooth. Crowne Plaza Christchurch boasts an excellent downtown location, within walking distance of Victoria Square, the Avon River, and the Cathedral. The rooms are modern, spacious, and very clean, with some offering city and river views. Breakfast is generous, and the service is professional and attentive. The hotel also has a well-equipped fitness center and other facilities. Overall, it was a comfortable and efficient experience, perfect for both business and leisure travelers, making it a top choice for accommodation in Christchurch.
This is a pretty good hotel in Christchurch. The service was very warm and attentive, and the facilities were decent. It's very close to the Botanic Gardens and Art Gallery, just a short walk away. Overall, a good experience.
The location is incredibly convenient. The tram starting point is right next door, and it's just a two-minute walk to the Cathedral Square, which is currently undergoing restoration. The city center and the Cardboard Cathedral are also within walking distance.
The room is very well-equipped. It has a capsule coffee machine, and all the toiletries are labeled as New Zealand-made. Plus, the bathroom even has a heated towel rail, and the TV comes with paid sports channels – this is a step above most international chain hotels.
The front desk staff are all very friendly, and there's even a Chinese-speaking employee. They were all enthusiastic and helpful in answering any questions I had.
The staff is friendly and nice, also considerate as he gave us a downstairs room, so that we don’t need to drag the luggage upstairs as no lift.
The room is tiny and cozy but comfortable. However, there is only 1 chair, which is not enough to sit for two people. And it’s a bit noisy, we can hear the sound from the rooms next to us, even can hear people talking.
It’s okay and an economic choice for a one night stay. The location is good and near to city and only 30 mins drive to airport.
The room was spacious and well-equipped with pots, a range hood, and a toaster. Booking early definitely saved me some money compared to booking 3-4 days before.
The hotel's location is excellent, and the surroundings are beautiful (P2, P3). It's in the heart of Christchurch, a 5-minute walk from the Avon River, and about 10-15 minutes on foot to the botanical garden entrance. I also walked to the city's bus interchange. For the airport, you can take bus routes 8 or 29, which is also about an 8-minute walk away.
The front desk staff seemed to be Indian, and communication in English was smooth. Ctrip recommended I change my room type booking to get the lowest total price for two consecutive nights, but this might have required me to switch rooms the next morning. I spoke with the front desk, and she patiently helped me stay in the higher-priced room for both nights (without having to switch rooms); I just needed to reactivate my key card the next morning.
After 10:30 PM, the hotel's front desk is unstaffed. If you check in too late, they will leave your room key in a coded box outside the main entrance and send the code to your email.
The only minor issue is that a casino in Christchurch is right next to the hotel (P1), about a 5-minute walk away. However, the security at night is actually quite good (P4) – it's livelier than Auckland at night. I wandered around until 8:30 PM and didn't see anyone who was drunk on my way back to the hotel.
We arrived in Christchurch around 9 PM, and the young lady at the front desk gave us a very warm welcome. Checking into such a lovely hotel on our very first day in New Zealand left a truly wonderful impression.
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YYizhilaozongziUpgraded to a top-floor room as a platinum member. The room wasn't huge, but the view was great. Check-in at the front desk was very friendly; there weren't any Chinese-speaking staff, but communication was smooth. Crowne Plaza Christchurch boasts an excellent downtown location, within walking distance of Victoria Square, the Avon River, and the Cathedral. The rooms are modern, spacious, and very clean, with some offering city and river views. Breakfast is generous, and the service is professional and attentive. The hotel also has a well-equipped fitness center and other facilities. Overall, it was a comfortable and efficient experience, perfect for both business and leisure travelers, making it a top choice for accommodation in Christchurch.
WWenhaoyousifangThe room was spacious and well-equipped with pots, a range hood, and a toaster. Booking early definitely saved me some money compared to booking 3-4 days before.
The hotel's location is excellent, and the surroundings are beautiful (P2, P3). It's in the heart of Christchurch, a 5-minute walk from the Avon River, and about 10-15 minutes on foot to the botanical garden entrance. I also walked to the city's bus interchange. For the airport, you can take bus routes 8 or 29, which is also about an 8-minute walk away.
The front desk staff seemed to be Indian, and communication in English was smooth. Ctrip recommended I change my room type booking to get the lowest total price for two consecutive nights, but this might have required me to switch rooms the next morning. I spoke with the front desk, and she patiently helped me stay in the higher-priced room for both nights (without having to switch rooms); I just needed to reactivate my key card the next morning.
After 10:30 PM, the hotel's front desk is unstaffed. If you check in too late, they will leave your room key in a coded box outside the main entrance and send the code to your email.
The only minor issue is that a casino in Christchurch is right next to the hotel (P1), about a 5-minute walk away. However, the security at night is actually quite good (P4) – it's livelier than Auckland at night. I wandered around until 8:30 PM and didn't see anyone who was drunk on my way back to the hotel.
AAnonymous UserWe had a wonderful stay at Novotel Christchurch Airport.
The location is unbeatable — literally just a short walk from the airport terminal, making it incredibly convenient, especially for travellers with young children. We stayed for one night with our toddler as we had an early morning flight the next day, and it was the perfect choice. Being able to rest properly without worrying about airport transfers made our journey so much smoother.
The room was spacious, comfortable, and well-equipped for our family. Everything was clean and thoughtfully laid out, giving us a relaxing stay before our flight.
The staff were warm, friendly, and welcoming throughout our stay. A special mention to the concierge team, who kindly gifted our toddler a cute little Kiwi bird plushie. It was such a thoughtful gesture and brought a huge smile to his face. Small touches like these really make a difference and leave a lasting impression.
Overall, we had a very comfortable and pleasant stay. Great service, fantastic location, and family-friendly hospitality. We would definitely stay here again the next time we’re in Christchurch.
AAxinwukongThe location is fantastic! It's convenient for getting everywhere. The cathedral is right downstairs, and it's not far from the lakeside market or the Cardboard Cathedral, all within walking distance. The sightseeing bus stop is also close by, and the Avon River gondola rides are nearby too. Taking a taxi to the Botanic Gardens, the University of Canterbury School of Fine Arts, and the art gallery isn't far either. Both New Brighton Pier and Sumner Beach are about 10 kilometers away by taxi, similar to the distance to the airport, and Uber fares are reasonable. Overall, I'm satisfied. Just a minor note, it seemed like the shampoo and other amenities weren't checked and might have run out without being noticed.
GGuest UserI stayed at this hotel for three nights in Christchurch. Overall, it maintained Hilton's usual high standards and was generally satisfying.
**Ambiance:** The hotel is beautiful, with vibrant flowers in the garden. Enjoying breakfast in the restaurant with a view of the garden outside the window was a real pleasure. The hotel is also very close to the city center. On a sunny day, it was lovely to walk to the city center, visit the Botanic Gardens, the Arts Centre, the Riverside Market, and the Cardboard Cathedral, all while strolling along the Avon River. I managed to check off many attractions without even realizing it.
**Cleanliness:** Housekeeping was prompt, and the room was clean and tidy. I didn't find any dirty spots.
**Facilities:** The hotel seems to be a bit old, so the facilities aren't brand new, but they are sufficient and well-equipped, including a hairdryer, iron, kettle, refrigerator, and air conditioning – enough for a short stay. The room's balcony was also nice, overlooking a lawn, perfect for some peaceful relaxation. The only drawback was the poor soundproofing in the room. The room next door frequently opened and closed their door, sometimes more than ten times between 10 PM and 1 AM, and at one point, it was every ten minutes or so. Each time, it made a huge noise that felt like the bed was shaking, waking me up multiple times. I even started to wonder if countless people were staying next door. This kind of thing is really down to luck, but better sound insulation would have made for a less disturbing stay.
**Service:** The front desk staff were very polite and enthusiastic during both check-in and check-out, which left a great impression. We were given two bottles of water and two warm cookies upon check-in, which was a thoughtful touch. The only thing that left a bad taste in my mouth was the suspected subtle racial discrimination from the restaurant's reception staff. I stayed here for three days and saw many other Chinese tourists. Not once did I hear the staff say goodbye or thank you to us when we left the restaurant. They would just stand there, pretending not to see us, but then smile and thank the Caucasian guests walking behind us. This happened every single time for three days, and they pretended not to see other Chinese guests leaving too. I have to wonder, is this how the hotel trains its staff? To provide different service based on race? These staff members, who were older and positioned at the restaurant entrance for greeting and guiding, were not the young, busy servers inside the restaurant, who did a great job. Based on this subtle differential treatment, I can only give the service three stars, no more.
TTrav3L bUgThe hotel was truly amazing and a wonderful place to call home for a few nights. The kitchen was fully equipped with everything! Oven, microwave, dishwasher, stove, utensils…everything! We were pleasantly surprised that there was a washing machine and dryer too! There is a working fireplace and the views were stunning ❤️Ours was the two bedroom villa; one room has a bathroom attached with a jacuzzi tub and the other bathroom is not attached to the second bedroom. This bathroom has a shower only, no tub. The second bedroom is actually two super singles joined together so you could possibly request for that configuration.
We found that the shower stall in the smaller bathroom has a poor design as water flows from the shower through the grooves between floor tiles and makes the whole place wet. This was perhaps the only down side to this place.
The good at the restaurant is reasonably priced and wonderful quality. The location of the hotel is strategic for trekking to the Rakaia Gorge and also for driving to Edoras (or Mt Sunday) where LOTR’s filming took place.
AAnonymous UserFacilities: The room has a wardrobe, TV, table, chairs, and a luggage rack. Anything else you need can be found in the communal kitchen. The hotel's location is very convenient, with the airport bus route 8 going directly there. Across the street are a garden and a university. However, it's worth noting that the soundproofing is extremely poor; even a small sound from the corridor is clearly audible. If there are children shouting and slamming doors, it gets very noisy. The university bar across the street can also be quite loud on weekends, and early in the morning, around 6 or 7 AM, there are delivery trucks downstairs which are also noisy. In short, if you're sensitive to noise, choose carefully. For those not sensitive to noise, this hotel is highly recommended and offers great value for money!
Cleanliness: Satisfied. Although the bathroom is shared between two or three rooms, it is very clean.
Service: The dark-haired staff at the front desk were quite warm and friendly, while the light-haired staff were just average.
GGuest UserHaving stayed in so many hotels across the South Island, this was the first time I felt like I was back in a hotel in China. The plump manager at the front desk personally escorted us to our room and helped with our luggage – truly welcoming and enthusiastic. It's only after coming to New Zealand that you realize how much Chinese hotels pamper their guests, treating them like gods: 24-hour front desks, check-out times at 12 PM or even 2 PM, and amenities like disposable slippers readily available. They also don't rigidly charge an extra $30 per child like in New Zealand. Many hotels here simply don't have a concept of service; everything is pretty much self-service. This Sudima is one of the few hotels that can truly compare to those in China!
GGuest UserLoved this hotel, it was very new and stylish. Ticked all the boxes, comfortable beds with nice pillows, we all slept well, big walking shower with great water pressure and a big TV. Nice view of the water too, however the beds were facing the wrong way to take advantage of the views.
GGuest UserThe rooms are very compact, and have everything you need apart from a cooking area. There is a fridge though. There is storage under the bed and good air conditioning. You can also have access to a laundry room and parking around the corner for an extra charge. With a bar and restaurant downstairs and it's central location it's perfect for exploring the city. The staff are very friendly and supportive too.
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