Hot Springs Hotels in Shanghai, China

Our stay at Gokurayuku Hot Spring Hotel in Shanghai was such a relaxing and refreshing experience. After busy travel days and cold weather, this place felt like a true retreat. The hot spring facilities were clean, well-maintained, and incredibly soothing—exactly what our tired bodies needed. The atmosphere was calm and cozy, and everything was thoughtfully set up for rest and comfort. We especially loved being able to unwind in the onsen after long days of walking and sightseeing. It was the perfect balance of Japanese-style relaxation right in the middle of Shanghai. Overall, it was a very comfortable stay and a great place to slow down, rest well, and recharge. We would definitely recommend Gokurayuku to anyone looking for a peaceful and unique hotel experience in the city.

I finally checked off this Japanese-style hotel near Disney that I'd had my eye on for ages. Though a friend's 4,000-yuan experience almost put me off, I couldn't resist the prime location and decided to book it. Overall, the facilities are top-notch and transportation is super convenient, making it a great choice in the area. However, the noticeable gaps in Japanese-style service were truly a shame, and I sincerely hope this hotel, with such a good hand, can continue to improve. First, let's praise its undeniable strengths – it's an absolute champion for getting around. The location is perfect; it's right across the street from Bicester Village, and there are two great options for getting to Disney Town: a fun and convenient 15 yuan/person boat ride, or a super budget-friendly 1 yuan/person Route 1 bus. Whichever you choose, it's hassle-free. The hardware is also very impressive, with high-end materials and facilities. The rooms and public areas are clean and tidy, making for a very reassuring stay. The water dispenser at the front desk, similar to Huazhu Hotels, was a thoughtful touch. Although the hotel's own Gokurakuyu hot spring isn't professional-grade, with only two indoor and two outdoor clear water pools, it's just right for soothing tired muscles after a day of fun and relaxation. The 398 yuan price for a back scrub is also completely acceptable when compared to a five-star hotel spa. However, some downsides of the experience definitely left an impression. The room design had quite a few inconvenient aspects. The ladder for the bunk bed in the family room took up a lot of space, and it was really awkward to grab things from the bedside table on the lower bunk. Luckily, a sofa somewhat made up for it. My parents' standard room was even worse; the tatami height was completely unergonomic. To use it properly, you had to kneel or stand, when a sofa in that empty corner would have been much more practical. The most disappointing thing, though, was the so-called Japanese service that didn't live up to its name. After 10 PM, the hotel had no food available, not even room service. If you were hungry, your only option was a 15 yuan cup of noodles. In all my hotel stays in Shanghai, this was a first – I didn't even encounter this during the pandemic. The staff's service levels were also inconsistent. The cleaning uncle was diligent and responsible, and the hot spring auntie was warm and thoughtful, but the young service staff in the breakfast area really lacked professionalism. Ten people stood in a row with no initiative or awareness, and their communication and proactive service were non-existent, which significantly detracted from the experience. Even more absurd, the guest rooms didn't come with combs. There were plenty available in the bathhouse, so putting an individually packaged comb in the room would have been a simple gesture. Such an oversight in detail is truly unacceptable. After staying, my biggest takeaway is that guests are never a demanding bunch. What we want isn't some 'bowing service,' but rather thoughtful care that makes us feel understood and valued. It's about remembering small preferences, preparing suitable pillow heights in advance, efficient communication when we're in a hurry, flexibility for special requests, and most importantly, an attitude of promptly improving when issues arise. This kind of invisible, thoughtful service, though harder to implement, is what truly retains guests. I have to say, this hotel has an unparalleled location and a good foundation in its hardware, making it a prime choice near Disney. I sincerely hope the hotel addresses these issues, improves its service details, and doesn't let a good hand go to waste. I look forward to my next visit, hoping to see a more attentive and improved version of it.

Stayed here with some friends for a staycation. I stayed in the majiang room while my friends stayed in the regular room. Regular rooms were much cleaner and more comfortable, whereas the majiang room was a little dusty, had a lingering smell, and did not have a hairdryer. The Japanese style flooring and furnishings in the regular rooms were very cosy and atmospheric, but in the majiang room, the large ceiling space made it feel a bit bleak, the furniture was mismatched, and the decor nonexistent, it felt a bit like I was in a divorced uncle's garage. Majiang table and underfloor heating worked well, however, and we still had a pleasant stay. Location, right by Chuansha old town, was perfect for a staycation, with all the charm of a small town but the convenience of still being in Shanghai. I found the hotspring to be clean and pleasant, but a little underwhelming. Only two small pools, both at 37°c, would have preferred to have a hotter option and other facilities such as salt scrub or sauna. It was still nice enough, just not a highlight of the stay. Overall it was a comfortable stay. The facilities are very basic, but fine. It was a nice escape from the bustle of central Shanghai.

The hotel's service was truly impeccable; from check-in to check-out, we felt completely at home. All the staff were incredibly friendly and enthusiastic, and they even helped us with a small issue! 😁 We also received a thoughtful souvenir upon check-out. ❤️

Facilities: This hotel boasts five-star amenities. The bedding, equipment, and overall infrastructure selections are excellent, and we thoroughly enjoyed the private hot spring experience. Cleanliness: Extremely clean and hygienic, we felt very comfortable using the hot spring. Service: A big thank you to the front desk attendant for the complimentary upgrade to a room with a view! 🥰

Really enjoyed our stay here. we reached hotel early morning at 6am and as there is empty room, the staff was kind enough to allow us check in early. Room amenities are good quality, and the staff here are friendly and helpful. The staff helped me to handle my courier request and also helped us to book taxi via their local app that is more affordable rate. He also share many useful info to us for our next destination. Breakfast is simple yet nice! We can enjoy our breakfast in room which is convenient for us travelling with young children. We are looking forward to stay here again !

I booked the Eastern Suburb Atour Hotel for a business trip as my company is right next to it. It's supposedly under the Hyatt brand, and indeed, major brands prove to be trustworthy. The room was spacious and roomy. When I checked in, I asked the front desk about nearby entertainment, and they recommended 'One Foot Garden' next door, which had a lovely, chic vibe. They have a 24-hour shuttle service; you just need to book it a day in advance, which is very convenient. Because I had meetings, the hotel even extended my check-out to 3 PM, which was very thoughtful.

Very good value for money, clean hotel, good location.Schort walk from the metro station. Friendly and helpful reception staff, they really try to do their best. The SPA is must visit. Included in the price. Nice hot water basins,mini jacuzzis, saunas, hot stone and salt heated relaxing rooms. Different body treatments, massages. In the lobby is the restaurant, café, gaming machines, children play area. Easy check in/out, more than all necessary provided. I did booked for 1 night, finally spent 3 nights there:) Really enjoyed it:) Room was cleaned every day, comfortable mattress and pillows. I recommend to stay there , I had a relaxing, good sleep nights:) Thanks for your hard work:) I definitely will be back with my family:))

You are required to take off your footwear upon arrival, and place your shoes in the shoes locker. The key to your shoe locker will be used to access all facilities, including your hotel room. The bath house has an arcade and kids play area with a skating corner. You need to pay extra for these. It has a few cafes across all levels and a restaurant at level 2 that sells Korean food. The onsen has indoor and outdoor pools, and massage facilities. There are many rest areas for you to lay down and relax. The only downside of this bath house is that the hotel room is very small. It doesn’t have any table, chair, and there is very limited space for you to open your luggage. There are no hooks on the wall for you to hang your wet towel or clothes. Very limited power points for you to charge your devices too. I stayed for 2 nights. They do not clean your room daily. I had to use a towel to sweep the floor myself.

The hotel's garden-style design is really unique, and the lighting at night is absolutely beautiful, offering a blend of tranquility and modern elegance. The lobby is also quite grand. The front desk manager was incredibly welcoming and helpful, answering all our questions and providing detailed information about the surrounding area. They truly made us feel at home and greatly enhanced our experience. I genuinely recommend it! We'll definitely be staying here again!