The hotel's location is fantastic – right next to Kumamoto Station! There's a covered walkway directly from the station to the hotel entrance. Check-in and check-out were quick, and the front desk staff were incredibly friendly and helpful. Plus, it's connected to Amu Plaza, and there are tons of great restaurants nearby. If you're planning to visit Kamishikimi Kumanoza, you can just walk from the hotel to bus stop #7 at Kumamoto Station and catch the 9:11 AM bus to Nobeoka, which stops at Takamori. On the way back, just wait at Takamori Station for the 3:00 PM bus to Kumamoto Station. It was a really convenient and stress-free trip. We stayed for two nights and easily managed to visit all the places we wanted to see.
The hotel's location is excellent. It's about a 10-minute walk from the Kumamoto Bus Terminal after taking a bus from Fukuoka. The commercial district, Kumamoto tram, and Kumamoto Castle are all nearby and easily accessible on foot. The hygiene is impeccable; you even take off your shoes upon entering the lobby, storing them in shoe lockers on the first floor. The front desk service was superb. We stayed for three nights and changed rooms once, and they immediately allowed us to check in, without making us wait until 3 PM. When we looked lost outside, they promptly provided us with a map, suggestions, and directions. The deluxe twin room, a Japanese-style room, is quite spacious by Japanese standards and elegantly decorated. The washing area, shower, and toilet are three separate, independent spaces. The onsen (hot spring) on the 11th floor is also very clean, with a pleasant environment. Afterward, there are free ice pops and a relaxation area. Free ramen is served at 9:30 PM, which was also delicious. There's free coffee on the first floor, and the breakfast is abundant and exquisite, with a high 'eatability' factor. All in all, I hope to have the chance to stay here again.
Overall, a fantastic stay! I really appreciated the complimentary drinks and the spacious bathtub in the room. The service was excellent, and I'll definitely be returning for another visit. My only minor critique is that the location isn't the most convenient, but despite that, I found the overall experience to be very satisfactory.
Wonderful place with great people and great service, breakfast and dinner are just...eye opening and delicious! And, don't forget about the clean and amazing indoor and outdoor onsen in the hotel!
I will love to go back and have a longer stay here!
Quality is best (room very clean, even room is small abit for 2person,but it is 1 of best hotel I stay… )
Have own onsen (you can go relax anytime), Good service (provided everything you may need & let you chose yourself), Good location (nearby hotel, 8min walk, you can put your item purchased to hotel anytime)… Definitely will comeback to this hotel❤️
The location itself is practically impossible to get to without a car. Parking is conveniently provided, as it's exclusive to the ryokan. The surrounding atmosphere is very satisfying. However, you'll need to rent everything from towels to yukatas at the ryokan. Breakfast is simple. There's a nearby place offering free sulfur hell steaming, so you can just buy eggs and cook them yourself (50 yen). You can also make other sulfur-based dishes if you'd like! I was disappointed that there was only one hot spring, and the water wasn't particularly special.
Overall... Spend more and go somewhere better.
Small compact room with modern interior. Comfy bed and well ventilated with mini fan provided. They provided extra bedsheet so that the sofa bed is converted to another single. Big enuf for a teenager to sleep on. Space big enough to open just one huge luggage. Somehow the room feels damp but we just stayed for two nights so did not bother changing rooms. Lots of free parking available. Near Aso milk factory which is a must visit for delicious pastries and snacks.
An absolutely wonderful experience. The staff at the ryokan were incredibly polite and always ready to help with anything we needed. Upon check-in, we were provided with traditional attire, pajamas, tabi slippers, bath amenities, and a small welcome treat with matcha and coffee. We also asked at the front desk if they could give us a ride to the bus stop after check-out, and they kindly said yes, of course.
Our room was spacious, clean, and beautifully decorated. At first, we were planning to explore several other local onsens, but after experiencing the ones at the ryokan, we felt completely satisfied.
There are separate baths for hotel guests (men’s and women’s), baths open to both guests and visitors (also divided by gender), as well as a private onsen. One of the onsens also has a sauna. The traditional dinner and breakfast were both impressive—delicious and very generous in portion. The surrounding grounds are stunning, perfect for peaceful walks. This ryokan is a bit further from the main cluster of inns, but that was exactly what we wanted—to enjoy quiet walking. At night, our futons were laid out for us, adding to the authentic experience.
The only reason I deducted one star is the very bright green light on the ceiling that stays on all night and can’t be turned off or covered. I didn’t have a sleep mask with me, and the ryokan didn’t provide one, so I had a sleepless night. It was quite unpleasant. That said, I still highly recommend this ryokan—it’s an unforgettable place to stay.
The tea cup in the room was not clean, i wish the hotel payed more attention to that. The hotel itself is very close to the station and the breakfasts are good, I've been there twice and each time the food was a little different. The staff at reception desk is very helpful
It was the best part of my trip to Fukuoka, Aso, and Kurokawa. If you have a rental car, I highly recommend it! It's about 6 minutes from Kurokawa, so it's not that far, and it was a great place to feel nature and experience Japanese traditions rather than the bustle of Kurokawa. Here, I experienced two famous places in Kurokawa: open air, and my whole family said this was the best. It was a fun time at a house like Totoro Forest :)
Very Good
29 reviews
8.7/10
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9.2/10
Great
PPawels8Clean and well managed hostel, feel like home atmosphere. As for hostel quite strange rules, can't enter the shared space before check-in..and owners are a kind of unfriendly, too focused on their jobs instead of customers.
HHJHKPros- spacious villa, quality bedding and large private indoor onsen( see picture 13). We also like the public outdoor onsen in the sister ryokan nearby. There is a little cafe there you can buy drinks and coffee, run by an adorable old couple, very nice and polite. We spent a lot of time there just chilling and listening to the music.
Cons-
Living room: we were only able to book the western style villa as it’s a little last minute trip. The living room is basic, bland, with sofa, instead or tatami. Our room 512 is next to the car park. Parking lot in front of your main door is not very pleasant.
Food : just soso. Nothing extraordinary. See picture. No horse sashimi, the presentation of the steak is really ordinary - disappointing. Perhaps because we had such an amazing meals in the previous ryokan this became a massive letdown.
Dinner served in a large public dining room, lack of the privacy and intimacy ther ryokan provide ( we had private dining room in another ryokan 野之花during this trip). I got to see other couples but also feeling like we are being watched.
Service- served by young people, not much attentiveness you would expect in traditional ryokan, lack of the warmth and ritual.
Reception- 3 star at best. A basic room with uncomfortable chair while you wait to be checked in. We arrived around 2:30pm, and was told that check in can only start at 3pm, and please wait. So we sat at the hard chair and forced to watch the promotional video until 3pm.
Conclusion - 3.5 star ryokan, not the most exciting or exclusive villa we have stayed. Maybe it would get better once the trees grow thicker and staff better trained. The sister Ryokan nearby has better feel of environment and feels more established.
GGuest UserThe location is a bit out of the way. From JR Aso Station, you can take a bus and get off at Uchimaki Station (about 20 minutes) and then walk for five minutes to get there.
The surrounding environment of the hotel is very quiet, surrounded by countryside, the interior decoration is exquisite, and the rooms are very comfortable. There is a small courtyard landscape in the middle, which is very suitable for sitting on a chair and dazing.
There is a family hot spring available for use. The hotel's meals are mostly Kumamoto's local cuisine, which is very suitable to my taste.
The service attitude is very good. There is only one Nepali guy who can speak English, but the service attitude is really warm and impressive.
All in all highly recommended!
GGuest UserThe hotel's location is fantastic – right next to Kumamoto Station! There's a covered walkway directly from the station to the hotel entrance. Check-in and check-out were quick, and the front desk staff were incredibly friendly and helpful. Plus, it's connected to Amu Plaza, and there are tons of great restaurants nearby. If you're planning to visit Kamishikimi Kumanoza, you can just walk from the hotel to bus stop #7 at Kumamoto Station and catch the 9:11 AM bus to Nobeoka, which stops at Takamori. On the way back, just wait at Takamori Station for the 3:00 PM bus to Kumamoto Station. It was a really convenient and stress-free trip. We stayed for two nights and easily managed to visit all the places we wanted to see.
Ee lianA round trip from Tenjin by bus costs 8000 yen and takes three hours! Remember to book your tickets in advance as there aren't many services. The old street in Kurokawa Onsen is very quaint and full of character! Most of the onsen ryokans are built along the creek. The ryokans are simple and clean! In the open-air onsen, you can listen to the gentle flow of the stream and feel that sense of tranquility. In the evening, during the illumination season, walking around in a yukata and geta (wooden clogs) is truly delightful! The kaiseki dinner featured exquisite and unique dishes, including local horse meat and wagyu beef! It was very filling, even for a woman! Please note that the restaurant intentionally doesn't have Wi-Fi; the owner hopes guests can quietly enjoy their meal without disturbance! I absolutely applaud this! The ryokan also offers a shuttle service to Kurokawa Onsen Station, which is a 5-minute drive away. Next time, I plan to stay in Kurokawa Onsen for two days to fully enjoy the peace and quiet!
NNongzagangzaoxiThe transportation is a bit inconvenient. I booked a day tour to Kurokawa Onsen as the final stop. After the tour, I left the group and called or emailed the hotel to pick me up. They can pick up from the Kurokawa Onsen tour bus parking lot or the Kurokawa Onsen bus stop, as there's only one bus stop, so it's hard to get it wrong. The hotel is a 5-minute drive from Kurokawa Onsen's main street, and a 40-minute walk. Upon arrival, the hotel, nestled in the mountains, felt quaint and charming, making a great first impression. The service from check-in was excellent. I booked a one-night stay with two meals. The kaiseki dinner was exquisite and delicious, lasting for two hours. Breakfast was also very tasty. We booked a room with a private onsen, and my family of three thoroughly enjoyed soaking in it. The room had both a bed and a tatami area, so we could try both. There are also outdoor open-air baths and indoor public baths. Overall, the experience was superb. I recommend it to anyone who loves tranquility but is worried about the food – this place will satisfy you. I was very pleased with this stay.
LLei,taoOverall, a fantastic stay! I really appreciated the complimentary drinks and the spacious bathtub in the room. The service was excellent, and I'll definitely be returning for another visit. My only minor critique is that the location isn't the most convenient, but despite that, I found the overall experience to be very satisfactory.
HhelensilivrenThe tea cup in the room was not clean, i wish the hotel payed more attention to that. The hotel itself is very close to the station and the breakfasts are good, I've been there twice and each time the food was a little different. The staff at reception desk is very helpful
TTsubaki UmisachiThis is definitely a fabulous and fantastic experience living in a Ryokan, and this Ryokan is also reputable among local people, which means it is highly recognized by Hitoyoshi residents. Some local residents also spend their time in this Ryokan as a relaxing journey. I ordered the room with breakfast served, and it looked so amazing and delicate. I hope to visit here again in the near future if there will be any chances. I absolutely love this little town.
GGuest UserWe loved the spacious rooms, soothing onsen, and beautiful mountain views. The meals were tasty and comforting, and the service throughout was warm and attentive. A wonderful base for exploring Aso — highly recommend!
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