Hotels With Airport pickup service in Tunis, Tunisia

Pretty good! The price/performance ratio is very high, and the transportation is very convenient. It costs about ten dinars to get to the airport. There are parks, zoos, and botanical gardens nearby, and the hotel service is also warm and thoughtful.

Très décevant pour un 5 etoiles, l hôtel la maison blanche a perdu son faste d antan.... On arrive sur les étages de chambres sur moquettes non aspirées depuis des mois certainement tellement elles sont sales, on découvre certe une chambre spacieuse ( d'où le critère 5 étoiles) mais qui est vétuste et a besoin de rafraîchissement, la salle de bain est spacieuse mais sans confort et surtout avec des articles de toilettes déjà utilisés.... La literie reste confortable. Le petit déjeuner est un cauchemar....pas digne d un 5 étoiles . Il faut demander pour avoir des viennoiseries, le café il faut racler les fonds de thermos pour en avoir car ils ne rechargent pas, le fromage qui date de on ne sait quand et la charcuterie sèche et déshydratée. Vraiment vivement que les responsables se rendent compte de ce qu est un vrai 5 étoiles et même en Tunisie .... Ouvrez vos yeux!!!

Upon my initial check-in at the hotel, I was met with a reception that I found to be disappointing and quite cold, which was uncharacteristic of the 4 or 5-star reputation the establishment is known for. The service staff at the front desk failed to deliver the warm welcome and professional service that one would typically anticipate from a hotel of such high standing. In spite of the initial letdown, the hotel quickly turned the situation around and demonstrated impeccable damage control and service recovery, following a letter of complaint I sent to the management expressing my dissatisfaction. I must particularly commend the hotel's Operations Manager and Room Supervisor, who provided highly accommodating and service-oriented attention. Their efforts transformed my initial reservations into a positive outlook towards the hotel. I am grateful for their exceptional service orientation and would recommend this hotel to others based on this stellar recovery.

The hotel is centrally located and not far from Tunis Carthage airport. The staff is always very courteous, friendly and helpful. The rooms are very clean and have recently been renovated. Breakfast is freshly prepared and tastes very good. There is something for everyone.

Fantastic service as usual. Nice personnel. 10 minutes from the airport by taxi.

How can you-Hotel ibn khaldoun allow your own staff or persons connected to Harass and Disturb guest(just as myself) because some government officials(fbi, tunisian officials) have told you to bother and surveill me?  You had your staff use an unoccupied room(s) below my room and Blast the television to the max volume all through the night for over 10 hours!!  I addressed this issue with the reception desk person-Methlouithini and some other of their ”colleagues” and they lied and stated that the targeted, blatant noise disturbance from rooms 714, 716 would be resolved and it wasn't.  Obviously, I will Never stay at this establishment and implore everybody else never to patronize this hell hole Ever!

It has a great location with a private beach, I wanted to enjoy the poolside area but the staff failed to find me a seat. The room had a weird AC that made a loud sound and stopped occasionally in the middle of the night.

Visited during Ramadan which is challenging for the local staff, nevertheless everything and everybody met our expectations! A special thank you to Houcine during breakfast who was very tentative and welcoming every day, it was a joy to visit the breakfast buffet every day.

Very comfortable hotel most I like in is it’s rooms and location of the hotel, clean and quiet

The room is not very big, the floor height is low, and there are not many varieties of breakfast, but it tastes good and the fruits are fresh. The hotel's location is convenient and very suitable for business travel. Overall very satisfied

Pretty good! The price/performance ratio is very high, and the transportation is very convenient. It costs about ten dinars to get to the airport. There are parks, zoos, and botanical gardens nearby, and the hotel service is also warm and thoughtful.

Très décevant pour un 5 etoiles, l hôtel la maison blanche a perdu son faste d antan.... On arrive sur les étages de chambres sur moquettes non aspirées depuis des mois certainement tellement elles sont sales, on découvre certe une chambre spacieuse ( d'où le critère 5 étoiles) mais qui est vétuste et a besoin de rafraîchissement, la salle de bain est spacieuse mais sans confort et surtout avec des articles de toilettes déjà utilisés.... La literie reste confortable. Le petit déjeuner est un cauchemar....pas digne d un 5 étoiles . Il faut demander pour avoir des viennoiseries, le café il faut racler les fonds de thermos pour en avoir car ils ne rechargent pas, le fromage qui date de on ne sait quand et la charcuterie sèche et déshydratée. Vraiment vivement que les responsables se rendent compte de ce qu est un vrai 5 étoiles et même en Tunisie .... Ouvrez vos yeux!!!

Upon my initial check-in at the hotel, I was met with a reception that I found to be disappointing and quite cold, which was uncharacteristic of the 4 or 5-star reputation the establishment is known for. The service staff at the front desk failed to deliver the warm welcome and professional service that one would typically anticipate from a hotel of such high standing. In spite of the initial letdown, the hotel quickly turned the situation around and demonstrated impeccable damage control and service recovery, following a letter of complaint I sent to the management expressing my dissatisfaction. I must particularly commend the hotel's Operations Manager and Room Supervisor, who provided highly accommodating and service-oriented attention. Their efforts transformed my initial reservations into a positive outlook towards the hotel. I am grateful for their exceptional service orientation and would recommend this hotel to others based on this stellar recovery.

Fantastic service as usual. Nice personnel. 10 minutes from the airport by taxi.

The hotel is centrally located and not far from Tunis Carthage airport. The staff is always very courteous, friendly and helpful. The rooms are very clean and have recently been renovated. Breakfast is freshly prepared and tastes very good. There is something for everyone.

How can you-Hotel ibn khaldoun allow your own staff or persons connected to Harass and Disturb guest(just as myself) because some government officials(fbi, tunisian officials) have told you to bother and surveill me?  You had your staff use an unoccupied room(s) below my room and Blast the television to the max volume all through the night for over 10 hours!!  I addressed this issue with the reception desk person-Methlouithini and some other of their ”colleagues” and they lied and stated that the targeted, blatant noise disturbance from rooms 714, 716 would be resolved and it wasn't.  Obviously, I will Never stay at this establishment and implore everybody else never to patronize this hell hole Ever!

Very comfortable hotel most I like in is it’s rooms and location of the hotel, clean and quiet

The room is not very big, the floor height is low, and there are not many varieties of breakfast, but it tastes good and the fruits are fresh. The hotel's location is convenient and very suitable for business travel. Overall very satisfied

Rooms are very small and very basic, like a jail cell with one very tiny window. Rooms temperature is controlled by the management so they choose if you get air conditioning or not. So when it’s hot outside, your room is very very hot too but when you tell them, they act like it is the first time they are hearing it; don’t be fooled, they know exactly what’s going on. Service in the front desk with the exception of two people is completely non-existent and you have to try very hard to get service and responses. The girl in the front desk with the black hair is usually smoking in the back office and playing on her phone and the restaurant staff have to tell her to come out to serve at the front desk. The other blonde haired girl, her name starts with A, is very mean and rude to most guests Omar and Asma are very nice. Housekeeping is super slow and not organized. Restaurant staff provide no service at all, not even a greeting. If you ask a question, they clearly are not happy to be disturbed from playing on their cellphones. They hide in the corner and gossip all throughout the meal service and play on their phone. It is not walking distance to the Old Town, it’s quite a walk so be very prepared to walk or take a taxi. Use Bolt Taxi and drop the price 3 dinars if you want to negotiate a rate. Airport to hotel from departure area was about 7 dinars but you can get it at about five dinars. Food is horrible at the hotel but they do serve an overpriced breakfast buffet. Outside it is very Sandy and dusty.

COMME CHAQUE ANNEE J'AI RESERVE LE 10 AOUT PAR TELEPHONE UNE SUITE POUR LES 10 ET 11 SEPTEMBRE, PRIX ANNONCE ET CONFIRME 452 DINARS. LE 10 SEPTEMBRE BON ACCEUIL A LA RECPTION, JE ME FAIS CONFIRMER LE PRIX DE MON SEJOUR AVANT DE DONNER MA CARTE, 452 DINARS, OK JE REGLE. SUITE CORRECTE MAIS SURPRISE LE SOIR EN RENTRANT PAS DE TELEVISION. LE 11 A 8H JE SIGNALE LE PROBLEME A LA RECEPTION QUI M”ENVOIE IMMEDIATEMENT LA MAINTENACE QUI S'AFFAIRERA JUSQU'A 14H45 POUR TROUVER LA PANNE ; SAUF QUE LORSQUE J'AI ALLUME LA TELE POUR REGARDER LES INFOS? NOUVELLE PANNE QUE J'AI IMMEDIATEMENT SIGNALE TOUT EN DEMANDANT DE NE PLUS INTERVENIR CAR JE VOULAIS ENFIN PROFITER DE MA SUITE. LE 12 AU MATIN JE RENDS MA CLE ET ME FAIS INTERPELLER PAR 1 RECEPTIONNISTE QUI ME DIT QUE JE N'AI PAYE QU'UNE NUIT : JE LUI DIS DE REVOIR SA COPIE ET ME RENDS AU PARKING POUR RECUPERER MA VOITURE : SURPRISE UNE ESCOUADE D'EMPLOYES ME BARRE LE PASSAGE POUR M'EMPECHER DE SORTIR ET ME RECLAME A NOUVEAU DE REPAYER 452 TUN. FURIEUX J'APPELLE L'HOTEL ET DEMANDE A PARLER AU DIRECTEUR (PAS DISPONIBLE) ET ON M'ENVOIE LA RESPONSABLE DE LA RECEPTION AUSSI OBTUE QUE SES COLLABORATEURS. LE FAIT QUE JE LUI PROUVE QUE J'AI REGLE LE PRIX INDIQUE A LA RESERVATION A MON ARRIVEE ET QUE JUSQU'AU CONTRAIRE ON NE PASSE PAS A LA CAISSE TOUS LES JOURS PENDANT LE SEJOUR, QUE J'AI ETE IMPORTUNE PAR LES ANOMALIES DE LA SUITE (REPONSE VOUS N'AVIEZ QU'A DEMANDER A CHANGER DE SUITE) HOTEL 5* ?????? J'AI ETE OBLIGE DE RETOURNER A LA RECEPTION POUR PAYER UNE 2e FOIS AUTREMENT J'ALLAIS LOUPER MON BATEAU. C'EST SUR JE NE REMETTRAIS JAMAIS LES PIEDS DANS CET HOTEL.

Très décevant pour un 5 etoiles, l hôtel la maison blanche a perdu son faste d antan.... On arrive sur les étages de chambres sur moquettes non aspirées depuis des mois certainement tellement elles sont sales, on découvre certe une chambre spacieuse ( d'où le critère 5 étoiles) mais qui est vétuste et a besoin de rafraîchissement, la salle de bain est spacieuse mais sans confort et surtout avec des articles de toilettes déjà utilisés.... La literie reste confortable. Le petit déjeuner est un cauchemar....pas digne d un 5 étoiles . Il faut demander pour avoir des viennoiseries, le café il faut racler les fonds de thermos pour en avoir car ils ne rechargent pas, le fromage qui date de on ne sait quand et la charcuterie sèche et déshydratée. Vraiment vivement que les responsables se rendent compte de ce qu est un vrai 5 étoiles et même en Tunisie .... Ouvrez vos yeux!!!

How can you-Hotel ibn khaldoun allow your own staff or persons connected to Harass and Disturb guest(just as myself) because some government officials(fbi, tunisian officials) have told you to bother and surveill me?  You had your staff use an unoccupied room(s) below my room and Blast the television to the max volume all through the night for over 10 hours!!  I addressed this issue with the reception desk person-Methlouithini and some other of their ”colleagues” and they lied and stated that the targeted, blatant noise disturbance from rooms 714, 716 would be resolved and it wasn't.  Obviously, I will Never stay at this establishment and implore everybody else never to patronize this hell hole Ever!

The room is not very big, the floor height is low, and there are not many varieties of breakfast, but it tastes good and the fruits are fresh. The hotel's location is convenient and very suitable for business travel. Overall very satisfied

COMME CHAQUE ANNEE J'AI RESERVE LE 10 AOUT PAR TELEPHONE UNE SUITE POUR LES 10 ET 11 SEPTEMBRE, PRIX ANNONCE ET CONFIRME 452 DINARS. LE 10 SEPTEMBRE BON ACCEUIL A LA RECPTION, JE ME FAIS CONFIRMER LE PRIX DE MON SEJOUR AVANT DE DONNER MA CARTE, 452 DINARS, OK JE REGLE. SUITE CORRECTE MAIS SURPRISE LE SOIR EN RENTRANT PAS DE TELEVISION. LE 11 A 8H JE SIGNALE LE PROBLEME A LA RECEPTION QUI M”ENVOIE IMMEDIATEMENT LA MAINTENACE QUI S'AFFAIRERA JUSQU'A 14H45 POUR TROUVER LA PANNE ; SAUF QUE LORSQUE J'AI ALLUME LA TELE POUR REGARDER LES INFOS? NOUVELLE PANNE QUE J'AI IMMEDIATEMENT SIGNALE TOUT EN DEMANDANT DE NE PLUS INTERVENIR CAR JE VOULAIS ENFIN PROFITER DE MA SUITE. LE 12 AU MATIN JE RENDS MA CLE ET ME FAIS INTERPELLER PAR 1 RECEPTIONNISTE QUI ME DIT QUE JE N'AI PAYE QU'UNE NUIT : JE LUI DIS DE REVOIR SA COPIE ET ME RENDS AU PARKING POUR RECUPERER MA VOITURE : SURPRISE UNE ESCOUADE D'EMPLOYES ME BARRE LE PASSAGE POUR M'EMPECHER DE SORTIR ET ME RECLAME A NOUVEAU DE REPAYER 452 TUN. FURIEUX J'APPELLE L'HOTEL ET DEMANDE A PARLER AU DIRECTEUR (PAS DISPONIBLE) ET ON M'ENVOIE LA RESPONSABLE DE LA RECEPTION AUSSI OBTUE QUE SES COLLABORATEURS. LE FAIT QUE JE LUI PROUVE QUE J'AI REGLE LE PRIX INDIQUE A LA RESERVATION A MON ARRIVEE ET QUE JUSQU'AU CONTRAIRE ON NE PASSE PAS A LA CAISSE TOUS LES JOURS PENDANT LE SEJOUR, QUE J'AI ETE IMPORTUNE PAR LES ANOMALIES DE LA SUITE (REPONSE VOUS N'AVIEZ QU'A DEMANDER A CHANGER DE SUITE) HOTEL 5* ?????? J'AI ETE OBLIGE DE RETOURNER A LA RECEPTION POUR PAYER UNE 2e FOIS AUTREMENT J'ALLAIS LOUPER MON BATEAU. C'EST SUR JE NE REMETTRAIS JAMAIS LES PIEDS DANS CET HOTEL.

Rooms are very small and very basic, like a jail cell with one very tiny window. Rooms temperature is controlled by the management so they choose if you get air conditioning or not. So when it’s hot outside, your room is very very hot too but when you tell them, they act like it is the first time they are hearing it; don’t be fooled, they know exactly what’s going on. Service in the front desk with the exception of two people is completely non-existent and you have to try very hard to get service and responses. The girl in the front desk with the black hair is usually smoking in the back office and playing on her phone and the restaurant staff have to tell her to come out to serve at the front desk. The other blonde haired girl, her name starts with A, is very mean and rude to most guests Omar and Asma are very nice. Housekeeping is super slow and not organized. Restaurant staff provide no service at all, not even a greeting. If you ask a question, they clearly are not happy to be disturbed from playing on their cellphones. They hide in the corner and gossip all throughout the meal service and play on their phone. It is not walking distance to the Old Town, it’s quite a walk so be very prepared to walk or take a taxi. Use Bolt Taxi and drop the price 3 dinars if you want to negotiate a rate. Airport to hotel from departure area was about 7 dinars but you can get it at about five dinars. Food is horrible at the hotel but they do serve an overpriced breakfast buffet. Outside it is very Sandy and dusty.

I lived twice for a total of four days. The first time the quilt was already used, the other bird's hair was above, and it was good to go to the front desk to clean up. After an hour, I didn't come up, but I found it again. The waiter didn't come for 2 hours before and after. Finally, he found him to remove all of our sheets, quilts, and pillowcases. I didn't come back. It took only two and a half hours to change the quilt. The result was not changed. The second time we made a suggestion before the check-in, it was really clean, but there was no breakfast but didn't remind us. We had to check out and told us to add 120 yuan for breakfast. About 200 people were famous. To be honest, half a person in Tunisia. Different hotels living in the month, her family's breakfast is small and poor, the variety is very poor, the place to eat is as big as a public toilet, 哎

Requested to borrow an iron but was given the brush off. Told to go back the next morning (it seems they do not ''work'' in the evenings). Went to the reception the next morning at least 4 times to ask and remind and each time I was creative answers from ''didn't they give you already?'' to ''it's with another guest'', to finally, ''we don't have any''. If they had simply said they do not provide right from the beginning rather than played around, I would not have been so disgusted with the poor attitude. They offered to press my shirt instead but who would dare trust them after all the run-around, by the very same receptionist?!

Great location and very kind staff, let me check in early and left me in peace for the duration of my stay. Hotel is a little dated and amenities are a little basic but it’s cosy and has nice views. Balcony door didn’t open but wasn’t too much of an issue. For the price and location this is a good option.

Very nice little hotel. Centrally located. Staff very friendly and accommodating. Rooms were very clean and equipped with air conditioning and tv equipment. Car could be parked in the associated underground car park. Again any time.

Upon my initial check-in at the hotel, I was met with a reception that I found to be disappointing and quite cold, which was uncharacteristic of the 4 or 5-star reputation the establishment is known for. The service staff at the front desk failed to deliver the warm welcome and professional service that one would typically anticipate from a hotel of such high standing. In spite of the initial letdown, the hotel quickly turned the situation around and demonstrated impeccable damage control and service recovery, following a letter of complaint I sent to the management expressing my dissatisfaction. I must particularly commend the hotel's Operations Manager and Room Supervisor, who provided highly accommodating and service-oriented attention. Their efforts transformed my initial reservations into a positive outlook towards the hotel. I am grateful for their exceptional service orientation and would recommend this hotel to others based on this stellar recovery.

The hotel is centrally located and not far from Tunis Carthage airport. The staff is always very courteous, friendly and helpful. The rooms are very clean and have recently been renovated. Breakfast is freshly prepared and tastes very good. There is something for everyone.

Very comfortable hotel most I like in is it’s rooms and location of the hotel, clean and quiet

A typical high-quality hotel, worthy of praise, Ctrip booking is actually a little cheaper, the hotel facilities are all available, very good. Finally, I would like to extend my cordial greetings to the family members of the airline ticket reservation department of Ctrip: You secretly changed the flight I booked to a red-eye flight, which caused my child to go home at two or three in the morning. Not only was he not ashamed, but he refused to admit his mistake and asked me to do it myself. Responsible for more than 4,000 yuan to change business class, or change a long connecting flight, and bear all change fees. Ctrip secretly changed the popular flight to Red Eye. It is already a habitual offender. I did not expect that as a super member, I will also enjoy the treatment of half-tone communication + hung up the phone. I hope that the Civil Aviation Administration and China Southern Airlines, which I complained about, will punish this again. The ticket agent of the shop bullying! ! !

This hotel is perfect but I'll argue.already when you arrive at the hotel one person welcomes us and a priori a guard stays all night to watch the vehicles of the client. once arrived the hotel is very luxurious and a very good Wi-Fi a disposition that works super well and with a lift to go to the room and in the room when you arrive there are fruits like oranges and dates etc and in the room the cart was very nice with also a bathroom then we We have a meeting room and a business center with full computer and breakfast is very good as well with a variety of different juices and variety proposed.There is also a spa and a swimming pool available for customers but you need to go to the building to do everything is written on a paper that is in the room and the hotel also has clean toilet

Great place and very close to the mall with a lively neighbourhood.

Thanks to Ahmed for such recommendation, and provided care. We fail in love with such customer service care by all team members specially guest relation manager Wissal! She went beyond the expectations and exceeded it specially when we shared our food feed back. The fact that people care about your feed back and go the extra mile to fix its something we dont see often in tunisia. Keep it up and soon you will be number one in town !

👌A 5-star hotel less than 10 minutes' drive from Tunis Airport. Before leaving Tunis, I had a meal here. My friends said that this was probably the best meal of the whole trip. In a nutshell~ 🌳The buffet has couscous, but spinach lasagna is my favorite, and there are several kinds of lamb. 🌸The cantaloupe here is so delicious that one person can finish two whole plates (we came at the end of April, not sure if it is in season) ☘️The hotel's facilities and design are also relatively new, good reviews