To say the least, the pillows are too hard. Everything else was perfect... Facilities, cleanliness, breakfast, location. We will repeat without a doubt
Great facilities. We went with half board. And it doesn't pay off. After knowing the prices, we would have paid less for dinner if we paid on the day.
We went on the weekend and the hotel was full. It's a large hotel and we didn't like the experience from that point of view.
The objective is to relax and have a different experience, but we ended up having to wait to enter the Turkish bath, sauna and swimming pools, which became unfeasible, as they looked like municipal swimming pools.
full of people. About the staff, the girls at the restaurant and at breakfast (who are the same) are very helpful and friendly. The same can no longer be said for the reception staff. Little willingness to help with such simple things, such as lending a mere phone charger, easily resolved by the dining room staff.
In short, it is a hotel with conditions, but I find it very confusing when it is full, something that I believe is common at the weekend.
Short break getaway!
Great location, Lovely room comfortable bed had a great night sleep . , I fully enjoyed the health spa. Swim sauna and steam room. Check out the Santana restaurant
Buffet lunch all home made food , delicious !
Overall it was a lovely stay, a peaceful retreat just what I needed from the hustle and bustle ( Lobdon ) from the city life .
The hotel is right by the Douro River, about 1.5 kilometers away from the main attractions. The hotel facilities are complete, but the carpet under the big bed smells a bit. Other aspects are good, breakfast is also rich, and there is its own parking lot.
The hotel had great service, including hotel information at the front desk! The breakfast area overlooks the city of Porto and has a great view. This is not limited to this hotel in Portugal, but there are no slippers or toothbrushes in the room, so you need to bring your own. If I have the opportunity, I would like to stay in an upgraded room.
This was my second stay at this hotel, and unfortunately, it didn’t live up to my first experience. The front desk staff were very friendly and welcoming, and the location is excellent, close to everything you need. The room was spacious, which I appreciated.
However, the condition of the room was disappointing this time. The carpet was disgusting — full of stains, and the furniture looked worn out and tired. It was a big contrast from my first stay, when the room was in much better shape. The housekeeping staff were also unfriendly, only speaking if spoken to and often walking by without a word.
Overall, while the stay was pleasant thanks to the great front desk/lobby team and convenient location, the decline in room quality means I wouldn’t return.
Absolutely incredible hotel, the staff takes great care, from the privileged location to the spa facilities, everything is wonderful.
I recommend with your eyes closed for lovers of exclusive places.
Great
55 reviews
9.1/10
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GGuest UserThis was not the first time I've been at this hotel. It's a nice place to spend a few nights. The breakfast food is good in terms of variety and the staff is nice and helpful. The spa is always a pleasant place for you to relax. However, the buttons of the jets don't work properly, specially the ones that are only accessible when you are in the pool, which can be frustrating if you like to use them and won't be able to. This time, the sauna was out of work, as well, but they were fixing it. They didn't really seem worried about fixing the jets' buttons, though... When I was at the hotel last year, they weren't already working properly, but now I couldn't even get them to work. The ones that would work, wouldn't be active for a long time after you pressed on them. In other Spas, they usually work for a few minutes when you turn them on. In this one, they would only be active for about 20/30 seconds at a time. The room I stayed in, had a different display. You would go through a corridor with the bathroom at the front and on the left you had the sleeping area. I liked it because it would conceal the noises coming from the outside a bit better. All rooms have a balcony, but something that feels that is always missing are a couple of chairs and a table. The balcony becomes useless without them! I couldn't open the bathroom door well (not even in 90 degrees in relation to the entrance) because it would bump on the bidet. Also, the shower and glass covering the bathtub seemed to be at the wrong wall because it was inevitable to wet the entire toilet when you showered. The corners were a bit dusty and the bathroom bin hasn't been changed from the previous guest. I think the cleanliness can be improved.
TTravelang88Hotel is centrally located near to Sao Bento station and can walk to most attractions like the clerigos and cathedral. There are also several food options available. The only downside is there’s not much amenities. The gym is pretty small and no swimming pool
ZZaherWe had a wonderful stay at Eurostars Aliados in Porto. While advertised as a 5-star hotel, it feels more like a high-end 4-star, mainly because it lacks some of the extra touches of luxury and service you’d expect from a top-tier 5-star experience. That said, it still offers great value for money and an excellent stay.
One of the hotel’s strongest points is its location—right in the heart of Porto, making it easy to explore the city on foot. Despite being so central, the room was quiet and well-insulated, allowing for a great night’s sleep.
Check-in was smooth and efficient, with friendly and professional staff who made us feel welcome right away. Throughout our stay, the staff remained courteous and helpful, ensuring a pleasant experience.
Our room was spacious, stylish, and very comfortable, featuring a king-sized bed, elegant decor, and a huge shower that added a touch of indulgence. Everything was spotlessly clean, which is always a priority when choosing a hotel.
The hotel has a spa with a gym, sauna, and hammam, free for guests. While we didn’t have time to use them, they looked modern, well-maintained, and inviting, adding to the hotel’s appeal.
Overall, Eurostars Aliados delivers a stylish and comfortable stay at a reasonable price. While it may not quite reach the level of a true 5-star experience, it’s an excellent option for those looking for a high-quality hotel in the center of Porto. We would definitely stay here again!
HHenriAbsolutely incredible hotel, the staff takes great care, from the privileged location to the spa facilities, everything is wonderful.
I recommend with your eyes closed for lovers of exclusive places.
CCarmenThe location is very good,  beautiful environment, nearby restaurants, pleasant scenery. The waiters were friendly and the furnishings in the rooms were exquisite.  Breakfast and other restaurants were also excellent. It is a very satisfying hotel.
AAnonymous UserThis was my second stay at this hotel, and unfortunately, it didn’t live up to my first experience. The front desk staff were very friendly and welcoming, and the location is excellent, close to everything you need. The room was spacious, which I appreciated.
However, the condition of the room was disappointing this time. The carpet was disgusting — full of stains, and the furniture looked worn out and tired. It was a big contrast from my first stay, when the room was in much better shape. The housekeeping staff were also unfriendly, only speaking if spoken to and often walking by without a word.
Overall, while the stay was pleasant thanks to the great front desk/lobby team and convenient location, the decline in room quality means I wouldn’t return.
PPassporttoPalateThis hotel was recommended by a friend and I would happily stay again, or in their other locations. The staff were friendly; the hotel was neat and clean. The rooms spacious enough, so you did not feel cramped in any way. The hotel has a pool, outdoor and indoor, and a small room with some gym equipment (but no room to spread of a gym mat out). There was some construction happening on the side street next to the hotel but it didn't bother us; the work stopped in the early evening.
The hotel is well located as well; easy waking distance to the square with lots of places to eat, and a few nice rooftop bars. You are a close walk to the market - which I would recommend eating your way through one afternoon, and close to the subway line if you wish to get further afield.
GGuest UserImpeccable service and the staff is intelligent and beyond professional. I’d say they were my favorite part of the stay. I loved the design and luxurious feel of the hotel, as well. The rooms are on the small side in Portugal but this hotel is of high quality and extremely clean. The sauna, steam room, and are pool are incredibly beautiful. Great location. Wonderful breakfast. The bed was super comfortable and the hotel was always quiet. I will definitely recommend this hotel to friends. I’d love to know who developed the hotel. One thing that I wish I had been told is that there was a rooftop. No one mentioned this at check-in and I just saw it in another post on Google.
SSultanofparisEverything was more than great !
From the fabulous welcome by Anais , to all other staff members) they really made their best.
The suite was spacious and luxurious, the owner of the property clearly has good taste transforming this old property into a luxury boutique hotel )
The spa treatments were very good,
The Italian restaurant simple but on point)
I would give it a 9/10 , the check - in could have gone smoother , room service could be more attentive to client demands (when asking to remove an ingredient by example) I will definitely come back and try the best category of the hotel (master suite)
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ZZiyouzhiniao01The hotel is right by the Douro River, about 1.5 kilometers away from the main attractions. The hotel facilities are complete, but the carpet under the big bed smells a bit. Other aspects are good, breakfast is also rich, and there is its own parking lot.
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