Banff Hotels with Balcony

"Surprising cabin, we had a pleasant 2 nights here. The room was clean and tidy, the kitchen and living room were together, the bedroom was bigger than expected, and the bedding was very comfortable. There is heating, the fireplace can also be used, we asked the staff to help us make the fire. There are microwave ovens and induction cookers, simple kitchen utensils, we went to the supermarket to buy ingredients and made dinner by ourselves. In the evening, there was a deer eating grass on the lawn downstairs. The hotel has its own soup pool, which is very small, we are too tired to go soak. The staff is very welcoming and the old-fashioned door lock is not very easy to use."

"I stayed for three nights. The room was quite spacious and clean, and it was great that it came with amenities like a kettle. The location was a bit average, right at the end of the town's main street, but I figured there wasn't much to explore in town anyway, so it wasn't a big deal. The front desk service was quite poor; the staff were expressionless. The first room they gave me was two floors above the hot spring pools. I wanted to change, but the front desk said there were no suitable rooms. After Ctrip intervened, they offered me another room, but I declined after seeing it was too noisy, being next to the road. Around 9 PM, after showering, it suddenly became very noisy. I realized a group of Indians had come to the hot springs and were playing music loudly from a speaker. I reported it to Ctrip twice, but it kept happening. The hotel then called me multiple times, offering to immediately switch my room (implying the speaker wasn't theirs, but they weren't doing anything about it). Since I was already asleep, I declined and agreed to switch the next day. I'd like to thank Ctrip customer service for their help here. I didn't fancy a Western breakfast, so for convenience, I just ordered à la carte coffee and toast from the hotel's ground floor, which turned out to be delicious! The price wasn't expensive either, highly recommended! The hotel's bedding felt a bit rough, and the air conditioning unit made a loud humming noise. These are areas that could definitely be improved."

"I had a wonderful two-night stay in Banff. The room was spotless, comfortable, and well organized. After long days enjoying the beautiful mountain scenery, it was the perfect place to relax. A special thank you to Marilyn, who provided exceptional service. She was friendly, attentive, and genuinely caring. Her professionalism and kindness made the entire experience even more enjoyable. The location is excellent, close to downtown Banff and surrounded by stunning natural scenery. I would definitely stay here again when visiting Banff."

"The accommodation was very comfortable and the location was excellent, being so close to the city center! The bedding was clean, and the room was well-cleaned. Our flight was delayed, and Trip.com informed the accommodation of our new estimated arrival time. Perhaps because of that, they recognized us immediately upon arrival. Thanks to this, we had a very comfortable stay."

"Our stay at the Banff Park Lodge was wonderful. The renovated rooms are beautiful. The location is great. We used the pool and steam room many times during our stay, they were really nice! We'll definitely stay there again."

"I've been to Banff many times before, but always stayed at the Fairmont Banff Springs Hotel. This time, my family and I decided to revisit on a whim. Since the Fairmont was fully booked every day, we had to choose another hotel. I saw the Moose Hotel on Ctrip, with its underground parking and rooftop hot springs, and immediately booked a two-night stay. Upon arrival, we found the hotel to be right on the main street in the town center, which was super convenient for shopping. You can indeed drive directly into the underground parking garage and take the elevator straight up to all floors. After dinner, we enjoyed a free hydromassage in the rooftop hot springs and massage pool, washing away the fatigue from several days of driving. The hotel also provides three days of free bus passes for guests to visit nearby attractions. Our room was well-equipped. There was a kettle provided, and the water pressure for the shower was excellent, making for a very refreshing experience."

"The front desk was very accommodating and approachable. They were organized as there are lists of what we can do and how we can go there. There’s also a free shuttle we could use so accessing public transport was not a problem. However, when we went in the hotel room there was some trash left in the trash can. It’s not much of a problem but it kind of reflects to their housekeeping system in a way. Generally, it was clean. Another concern was that they told us we will receive the security deposit after 5-10 days but we weren’t able to get it. I’ll try to contact them about it but they told us before we left that it was already processed (this was December 18) and until now (December 26) we are still waiting."

"Looking at the reviews, everyone said it arrived in 5 minutes. When I got there I realized it was only a 5-minute drive. Instead of walking for five minutes. The room was very old and smelled of burning wood as soon as you entered. Very uncomfortable. There were bugs in the room. The bed is hard and the sofa bed is uneven The pool water was dirty. The outdoor facilities were nice and clean."

"Superior location Every day does House keeping tidy and clean bedding is also very comfortable Free drinks provided are also very standard 👍🏻 The room terrace is located at the back of the hotel although the view is good but the smell of oil smoke from the nearby restaurant will blow into the room basically will not go outside the terrace is a bit unfortunate The hairdryer style is also very old feels like there will be a risk of leakage"

"Overall pretty good, underground parking was rough with little space an terrible parkers. Unfortunately there’s nothing the hotel could do about people’s driving skills. I would recommend this hotel but get back early and walk if you can if you’d like to have a spot for your vehicle. "