Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Apr 17, 2026
Fianee Chan
I recently traveled to Banff with six friends and stayed in a family room at the Moxy Hotel. Overall, it was a great experience! The room was spacious, with a youthful and vibrant design, perfect for friends or small groups. The atmosphere was great! 👍
However, one minor drawback was the lack of a door lock in the bathroom, which might be slightly inconvenient for larger groups. I hope the hotel can improve this in the future.
Overall, it was a pleasant stay and I would recommend it to anyone traveling with friends!
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Price per night from:US$764
Posted on Jan 30, 2025
小毛廬
The counter staff is friendly and the feeling is very comfortable.
There are few breakfast options, but a simple gym is good.
There is a refrigerator, microwave and bathtub, which is great.
There are also many seats in the lounge on the first floor.
Open-air bathing is really recommended, and it is very clean! !
I think the CP value is very high, and there is a free parking space! !
It is very convenient to drive to Banff. It is a little distance from the town, about 15 minutes walk.
But overall it is still highly recommended.
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Price per night from:US$440
Posted on Nov 27, 2025
Guest User
Hotel is a bit far from town but it provides free town shuttle.
We booked the balcony room hoping to get a better view. We have rooms with big trees in front. When asked if we can change rooms, he won’t change since it’s not booked direct.
The balcony room has little heat as the heater is smaller and the room is colder.
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Price per night from:US$434
Posted on Oct 17, 2025
Ethan the traveler
Beautiful hotel. Great location. 5-10 min walk from everything. We needed to clean the tea/coffee amenities and wipe down the table ourselves but no big deal. We booked a superior 2 queen room - all these types of room are all on the first floor. You should make sure to request facing inside, not outside towards the street. No view but it's quiet. Others complain about noise/privacy if facing the street on the 1st floor. One pool was closed for renovation and blocking some of the view from the roof.
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Price per night from:US$730
Posted on Mar 30, 2025
Guest User
Pros: Extremely good location. They have an attached restaurant and cafe right next to the hotel. Very clean facilities. Rooms spacious and has nice views of the town. Staff always very polite and helpful in giving recommendations and allowing us to use the telephone. Able to store bags there after checking out as well.
Cons: no safe provided in the room
Highly recommend staying here!
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Price per night from:US$369
Posted on Jun 28, 2026
Insung17472The location was good, and it was fine for a solo male traveler. There was a cooking area where you could prepare meals, and basic seasonings were provided. Looking at the interior photos, there's even a separate room with a door where women slept together, which made it less inconvenient (though I didn't exclusively sleep in there myself, of course). If you're traveling alone to Banff, it's very cost-effective to buy groceries from the nearby IGA supermarket and cook your own meals, which many people do.
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Price per night from:US$76
Posted on Mar 31, 2026|Standard Room Two Queens
Guest UserWe stayed at Royal Canadian Lodge in Banff from March 26–29 with my 7-year-old daughter, and overall we had a great experience.
Check-in was simple and straightforward. We arrived in the early evening, and Jason at the front desk was the most approachable and helpful hotel staff member I have ever dealt with. He remembered my daughter’s name, greeted her every day, checked in with us throughout our stay, and added little touches that made the trip feel extra special for both of us.
The renovated room itself was fairly standard for a hotel room, but comfortable. Our room had two queen beds, which worked well for us. The bathroom had a shower only, with no bathtub, but that was not an issue. The pillows were big and lumpy, all 8 of the pillows in our room were too high/tall for my daughter to use comfortably. There are robes provided in the room, it would be a nice touch if they could also provide kids size robes. We had a mini fridge, coffee maker with coffee, and kettle with tea provided in the room.
We ordered room service one night and tried the pulled pork poutine, which was the daily special from the restaurant. Unfortunately, it was not very good, and I would not recommend it.
The TV included free cable and on-demand programming, as well as pay-per-view movies. I had brought my laptop and an HDMI cord, and we were able to connect it to the TV easily to watch our own movies. Watching on-demand, my daughter discovered The Simpsons and loved it (lol)
The pool area was a big highlight for us. The pool is salt water rather than chlorine. The water itself was on the cooler side, but there was also a good-sized hot tub and a large steam room. My daughter quickly made friends with another family staying at the hotel, and the kids spent multiple hours a day in the pool together.
The gym was small but functional. In the four days we were there, it was empty every time we walked by.
Parking is $20 per day, which does add up. There is also free street parking behind the hotel if you are able to find a spot.
One fun feature in the lobby was the robot, which the kids absolutely loved. We were told that after construction is complete, it will be delivering items to guest rooms. During our stay it moved around the lobby, told jokes, and handed out free apples.
The hotel was reasonably priced compared with other options in the area. I chose it specifically for the pool setup, knowing we would be spending a lot of time there, and it worked out really well for that. Shops and restaurants on the main street were about a 10-minute walk away, or you could take the bus that stops outside the neighboring hotel for $2 per ride, with kids riding free.
I would definitely stay here again in the future. The price, location, rooms, and pool make this a very family-friendly hotel option in Banff.
Biggest thank you to Jason at the front desk for the spectacular service we enjoyed.
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Price per night from:US$631