Banff Hotels with Pools

"Overall, my stay was very satisfying. From check-in to check-out, the staff were incredibly kind and consistently provided attentive service, which left a strong impression on me. The room was clean, and the bed was comfortable, allowing me to fully recover from my travels. The bathroom facilities were also well-maintained, which I appreciated. The location was excellent, with restaurants and shops nearby, making it very convenient for sightseeing and dining. Access to public transportation was also good, which made getting around a breeze. The hotel itself had a quiet and calm atmosphere, allowing me to rest peacefully at night. This is a hotel I would definitely like to use again if I have the opportunity. Thank you for a comfortable stay."

"Great hotel ! I have Stated here many times over the years! Furthermore the owners have made great improvement in the recent renovation. Good location but poor management (that’s why I have given it a low experience rating) Hotel bar has been closed for a while but not advertised when booking! This is a ski resort and we traveled as a large group (4 rooms) with mixed age group inc teens and kids so a hotel bar is critical for us! The fact that the main bar was closed and no apré ski drinks in the bar should have been advertised. Frankly I’m on holiday and without an operational / open bar I would have booked elsewhere! I was only informed via email after the free cancellation period was up which meant I loose money if I cancel and more so will be challenged to find elsewhere! I only found out after a email from hotel a few weeks before checking! When I challenged management via email, I was informed the bar area was moved to the restaurant, I said this is not acceptable and bar closure should have been advertised on booking … was told the above, and a sorry and subsequently ignored thereafter ! Not ideal as the restaurant is not a bar - more so it was pretty weird having drinks upstairs and more so when a few folk start to come up for dinner or the restaurant starts to set up for dinner buffet. Management did offer some of my party a credit, but not me and just ignored my concern.Shame really! I don’t want to take the good positive vide away from the hotel so would like to big up 1) reception staff- always great with a smile 2) house keeping - great job 3) restaurant staff - friendly and smiley (even though difficult trying to manage a so called bar and restaurant) in the same place 4) amazing refurbed pool"

"Overall, a good hotel.  It is located 10 minutes walk from the town centre and has a basement parking.  During peak periods, the number of lots may be insufficient. There is a complimentary bus ticket given to us for around town use.  The rooms are clean and especially like the shower, it’s a total monolithic mould of the bathtub and wall.  Only small complaint is the walls are lightly sound insulated so you can hear your neighbours voices."

"The hotel facilities are quite new, the environment is beautiful, and getting around is very convenient. The town's bus stop is right in front of the hotel, and you can ride the town's public transportation for free. The restaurant on the first floor of the hotel is highly recommended – it's fantastic! However, the hotel does not provide slippers, toothbrushes, or other toiletries, so you'll need to bring your own or buy them at the town's supermarket."

"We stayed at Royal Canadian Lodge in Banff from March 26–29 with my 7-year-old daughter, and overall we had a great experience. Check-in was simple and straightforward. We arrived in the early evening, and Jason at the front desk was the most approachable and helpful hotel staff member I have ever dealt with. He remembered my daughter’s name, greeted her every day, checked in with us throughout our stay, and added little touches that made the trip feel extra special for both of us. The renovated room itself was fairly standard for a hotel room, but comfortable. Our room had two queen beds, which worked well for us. The bathroom had a shower only, with no bathtub, but that was not an issue. The pillows were big and lumpy, all 8 of the pillows in our room were too high/tall for my daughter to use comfortably. There are robes provided in the room, it would be a nice touch if they could also provide kids size robes. We had a mini fridge, coffee maker with coffee, and kettle with tea provided in the room. We ordered room service one night and tried the pulled pork poutine, which was the daily special from the restaurant. Unfortunately, it was not very good, and I would not recommend it. The TV included free cable and on-demand programming, as well as pay-per-view movies. I had brought my laptop and an HDMI cord, and we were able to connect it to the TV easily to watch our own movies. Watching on-demand, my daughter discovered The Simpsons and loved it (lol) The pool area was a big highlight for us. The pool is salt water rather than chlorine. The water itself was on the cooler side, but there was also a good-sized hot tub and a large steam room. My daughter quickly made friends with another family staying at the hotel, and the kids spent multiple hours a day in the pool together. The gym was small but functional. In the four days we were there, it was empty every time we walked by. Parking is $20 per day, which does add up. There is also free street parking behind the hotel if you are able to find a spot. One fun feature in the lobby was the robot, which the kids absolutely loved. We were told that after construction is complete, it will be delivering items to guest rooms. During our stay it moved around the lobby, told jokes, and handed out free apples. The hotel was reasonably priced compared with other options in the area. I chose it specifically for the pool setup, knowing we would be spending a lot of time there, and it worked out really well for that. Shops and restaurants on the main street were about a 10-minute walk away, or you could take the bus that stops outside the neighboring hotel for $2 per ride, with kids riding free. I would definitely stay here again in the future. The price, location, rooms, and pool make this a very family-friendly hotel option in Banff. Biggest thank you to Jason at the front desk for the spectacular service we enjoyed."

"We had an incredible stay at Tunnel Mountain Resort in Banff. From the moment we checked in, the staff were welcoming, friendly, and genuinely eager to make our experience memorable. The property itself feels tucked away in the trees, offering peace and quiet while still being just a few minutes from downtown Banff. The room was spacious, clean, and cozy, with a rustic mountain vibe that fit perfectly with the surroundings. I especially loved the fireplace—it made evenings feel warm and relaxing after a day of exploring. The kitchenette was well-equipped, which was a nice bonus for preparing meals. The views from the resort are stunning. Waking up to the fresh mountain air and seeing the Rockies right outside my window was unforgettable. On-site amenities like the hot tub and pool added to the experience, especially after long hikes. What stood out most was the balance between comfort and nature. It felt like having a private cabin in the mountains but with all the convenience of a resort. I’d highly recommend Tunnel Mountain Resort for couples, families, or anyone wanting a true Banff escape. It’s the perfect mix of relaxation, comfort, and breathtaking scenery—I’m already looking forward to coming back!"

"The room was really clean and the bed was comfortable. Wasn’t happy about the Spa as the sauna was not hot enough and the dial to increase the temperature didn’t work. The whirlpool was a nice temperature. The restaurant at the hotel was giving smaller portions but charging high prices. I ordered a large salad for dinner and got something comparable to a small salad. The waiter was impatient as he wanted to run over with the payment machine as soon as I had finished my salad and tea."

"I recently traveled to Banff with six friends and stayed in a family room at the Moxy Hotel. Overall, it was a great experience! The room was spacious, with a youthful and vibrant design, perfect for friends or small groups. The atmosphere was great! 👍 However, one minor drawback was the lack of a door lock in the bathroom, which might be slightly inconvenient for larger groups. I hope the hotel can improve this in the future. Overall, it was a pleasant stay and I would recommend it to anyone traveling with friends!"

"Hotel is a bit far from town but it provides free town shuttle. We booked the balcony room hoping to get a better view. We have rooms with big trees in front. When asked if we can change rooms, he won’t change since it’s not booked direct. The balcony room has little heat as the heater is smaller and the room is colder."

"It's still ok, relatively complete in all aspects, and suitable for traveling and living. The overall hotel and natural scenery blend well. So overall I am quite satisfied."