Ashigarashimo Hotels with Balcony

"Really nice room with good views over the railway and hills. Great breakfast and dinner, which changed day to day for our two day stay. Didn't use the public baths, but the bath on our balcony and private baths were great. A bit hit and miss as to whether you get a chance to use the private baths as there is no booking system (not a criticism, it just might take a few attempts/waiting to get a bath). Free snacks and late night ramen were great as well."

"The hotel was new and clean. We had a room with a view towards the mountain. To reach there you can walk or take a bus. Near Souzan station, which I think it is ideal if you plan to stay overnight because you can continue the journey through the ropeway. There is no actual reception, the reception is done within the restaurant. If you want breakfast at the place, please contact the hotel before arriving because the rest of the areas nearby start quite late after 9am. Also, the hotel may not have dinner, need to check with Hotel before booking. Made a mistake of not checking and had to order Food delivery which was not very nice. But the staff there are friendly and nice. Overall, I enjoyed my stay and may decide to stay there again next time "

"This hotel is conveniently located about 200 meters from the Tenyu bus stop, accessible by Hakone's main bus lines, Z03 and J03. The hotel itself is beautifully decorated and has a very stylish ambiance. The Japanese-style room, though not huge, was quite spacious and quiet. Despite checking in during February, the room's excellent insulation actually made it feel warm. The private open-air bath on the balcony was amazing; even with outside temperatures around 5 degrees Celsius, the continuous flow of 40-degree-plus hot spring water meant it was never cold. The hotel also offers outdoor public baths and a footbath. Plus, on the 5th floor lobby, there are two free ice cream machines – just ask the front desk for complimentary tokens to enjoy as much as you like – and a continuous supply of various iced teas. I must especially commend the dining experience; half-board (dinner and breakfast) is an absolute must! Upon check-in, the front desk proactively changed our two nights of shabu-shabu to one night of shabu-shabu and one night of kaiseki. Each dinner was a full course, incredibly delicious, and left us completely stuffed. For breakfast, there are two restaurants, and I highly recommend the buffet; the variety is extensive and far superior to the breakfast at the Imperial Hotel, which is often ranked as a top Tokyo dining spot on Ctrip. The hotel also hosts free evening performances, and you can even pay to release sky lanterns. Honestly, if I came to Hakone 100 times, I'd stay at Tenyu 100 times."

"We loved this experience! After travelling from Tokyo that morning and all around Hakone, we were wrecked by the time we got to the accommodation. The hosts offer free collection from the bottom of the cable car. We text them saying we would be arriving in 10 minutes and they had someone waiting for us. The check in was smooth and the hosts are very accommodating, have good English and will do anything they can to help you. We had a room with a Mt. Fuji view who was on show for a few hours. They then brought us in a shuttle to a nearby restaurant and the restaurant brought us back to the accommodation. The accom was very big for the two of us and we found the beds really comfy. We also got private onsen for 30 mins (available between 10-11pm) for only 2,000 yen. In the morning, they dropped us back (again free) to our bus stop. We loved this whole experience and calm back feeling relaxed and revived. Couldn’t recommend more!"

"The hotel is easily accessible by bus T or L (bus stop is near the train station Hakone-Yumoto). You can leave your bags in the hotel (check-in hours are limited) and go exploring. The hotel grounds are small, but our comfortable two-story room with its own onsen allowed us to relax in a private setting and recharge after a busy day of hiking in the mountains. I liked the public onsen less, as the contemplation and tranquility were greatly hampered by the noise from the road, which could be heard even late in the evening (the main public transport stops running at 6 pm). It was nice to immerse ourselves in the traditional vibe, wear yukatas, and try Japanese cuisine for breakfast and dinner (we liked dinner better). The waiter was a little awkward (he kept dropping things), but nice. We didn't understand his English very well, but there were instructions in English that helped us figure out how to cook everything. I recommend staying for at least three full days to avoid rushing through everything like we did. Be sure to consider the operating hours of public transportation, as you'll be very dependent on it. The two-day Hakone Pass paid for itself many times over. The open-air art museum was a lasting impression; it's definitely worth a visit!"

"This hotel is truly worth the stay. The room is very spacious and the price is very reasonable. What impressed us the most is that all the furniture and facilities are high quality and still very new, which made our stay extremely comfortable. We traveled with our 1-year-old baby, and the hotel was very thoughtful to prepare some baby amenities for us. That really touched us and made the stay even more pleasant. This is definitely one of the most comfortable and worthwhile hotels our family has stayed in during our trip to Japan. Every room also comes with a private onsen, which made the experience even more relaxing. There is a convenience store just 2 minutes away by car, and it only takes about 20 minutes to drive to Lake Ashi, so the location is very convenient. Overall we are extremely satisfied with our stay. We would definitely come back again next time and stay for even more days."

"🏔️✨【Hakone Indigo Hotel: A Dreamlike Mountain Retreat】 This was my first stay at Hakone Gōra Indigo, and I was truly rejuvenated by the ambiance. The hotel is nestled in a hot spring resort surrounded by mountains; opening the window reveals layers of greenery and distant clouds and mist, as beautiful as a painting. The room design is modern yet elegantly Japanese, and the open-air onsen was fantastic. The spring water was smooth and comforting, instantly washing away a day's fatigue. Breakfast was also incredibly impressive, using fresh local ingredients; you could feel the attention to detail even in the bread and juice. The staff were friendly and attentive, with every greeting feeling warm, making you feel right at home. The overall experience exceeded expectations, and it's worth revisiting, whether you're a couple, a family, or a solo traveler. 💛 The only thing worth mentioning is that the in-room onsen water seemed to be completely diluted; you could even call it a 'fake' onsen. It lacked the typical onsen smell and was essentially just hot water."

"20 min uphill hike from Gora station. Or you can take cable train up hill for two stations and walk on flatland for about 8 minutes to hotel. Hotel has shuttle bus. They dropped us off on the way back. You can possibly call to pick you up at Gora station. Trip.com reservation options show you prices for one adult. It's very hard to book for 3 people to stay in one room to save money. I sent a custom request to the hotel exactly this - 3 people in one room. Trip.com charged me $270 and when I got to the hotel, they said I have to pay $300+ more for 2 more people. That was not clearly communicated to me by either Trip.com or hotel. There's a language and cultural barrier. In Japan, you pay per person - not by rooms. They scan your all passports of everyone staying - not just the person who books. With last minute notice, I had no choice but to pay more as other hotels nearby are filled up and we were very tired from 4 hours train transfers dragging our bags plus 8 minutes walk to the hotel. All in all, if trip.com room selections are not a perfect fit, I can't recommend booking this hotel. Custom messages are not recognized. Communication is lacking. You will get charged last minute without any alternatives left. For $570 a night, we could have a way better hotel in Hakone. The breakfast also wasn't memorable and you have to reserve it ahead of time. I would not come back."

"Nice traditional Ryokan. The staff was mostly non-Japanese so did not feel super authentic. Rooms were large and nice, but location of Ryokan is 25min drive from the main train station, which made exploring a little more trouble some. The staff were generally friendly, but extremely inflexible, which I suppose one would need to expect in Japan. But given the front desk staff was not even Japanese we found this to be a little frustrating at times."

"A must stay if you are visiting Hakone! It's a 15 minute walk away from Hakone Yumoto station, or you can pay 200 yen to take the shuttle bus there. You can deliver your luggages there using the baggage service at the train station (for a fee). Place is clean and best of all, there's so many perks staying here. Firstly, there's free private onsen (subject to first come first serve). Secondly, dinner and breakfast are provided. Just need to select your preferred timeslot and head to the restaurant then. Food was delicious, and serving was generous as well. They also serve free ramen at 10.30pm, although it was just a simple bowl of noodles. There's also free drinks provided at L1 and L3, and some free snacks as well at the hotel lobby."