Read genuine traveler ratings & reviews to find your perfect stay.
Posted on May 29, 2024
Kate Thom
Check-in is 3pm and we arrived at 3pm but the room was only ready at almost 4pm. The story was that it was cleaned already but ”awaiting inspection”. We were handed 2 bar coupons with a blithe apology in rapid fire French for our 50 min wait.
The vacuuming in the room left much to be desired. When we got into the room on the 1st day, there was a pistachio at the side of the bed. My sister's dust allergy was triggered throughout our 4 day stay.
When we opted for housekeeping on the 3rd of the 4 days we stayed, the same pistachio remained there after the cleaning staff were done. Towels and bed linens were refreshed but the coffee/tea and bathroom amenities were not.
If you choose the Deluxe twin room like we did, please note that the room is 24 metre square and there is only room to open up one medium sized suitcase on the ground. Our other suitcase had to be accessed via the wardrobe which was spacious enough to keep the 2nd suitcase in.
Location wise, it's ideal and a stone's throw from Grand Place - the historic city centre, and many shops and good brasseries. It's a 10 min uphill walk from the hotel to the nearest train station called Brussel Centraal / Bruxelles-Midi which will bring you straight to the Brussels Airport in 17 min on the direct train (1st class carriage €12.10).
The buffet breakfast is plentiful and of good quality (with eggs cooked to order) in a nice space with a courtyard view crewed by pleasant staff fluent in English.
The bar has a relaxing ambience with an outdoor view and affordable drinks. My guide is always how much the increasingly rare digestif liqueur Chartreuse Verte costs. It was €14 per pour. Note : You get a free coupon for a soft drink/coffee/beer/wine if you pass up on room cleaning. If you have a short stay, you should as there wasn't much cleaning done.
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Price per night from:€149
Posted on Jul 22, 2026|King Room
Anonymous UserA wonderful hotel right next to the Botanical Gardens. Quiet rooms. Sadly, however, the doors are quite thin and have a gap at the bottom, so you can hear everything that is happening outside of your room and also can hear everything that’s happening inside the rooms when you are in the hallway. Besides, the bathroom door is incredibly thin and the bathrooms are very echoey, so travelling not solo might introduce some awkwardness if you are one of the people with shy bladders. Other than that, everything was great. Clean, friendly, top service.
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Price per night from:€94
Posted on Apr 21, 2026|Standard Room
joannie6206The hotel's location is excellent, very close to the metro station, just a 2-minute walk to the entrance, and a 5-minute walk to Grand Place. The service was fantastic! We were originally supposed to check in the next day, but when we went the night before to ask if we could check in early the next morning and store our luggage, the front desk attendant was incredibly friendly. She offered to let us complete the check-in process that night and just drop off our bags the next morning, which was totally unexpected and a huge help since we were in a rush the following day. The hotel lobby is spacious and offers complimentary fruit tea. Aside from the rooms being a bit small and the facilities a bit dated, everything else was great.
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Price per night from:€130
Posted on Jun 15, 2026|Superior Twin Room
sam0506We always stay at this hotel, and as usual, the property is very pleasant, clean, and comfortable. The front desk staff is particularly professional, welcoming, and attentive.
We sincerely thank the reception staff for their responsiveness and quality service. It's this professionalism that will make us want to return.
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Price per night from:€152
Posted on Feb 10, 2026
Thian Fern
Best location ever. It is right next to the Grote Market and just 2 mins walk to the Brussels Central Station. Close proximities to all the attractions and restaurant. The hotel is clean and well sound-proofed. The staff were very helpful with early check-in. I have left my necklaces in the hotel room before leaving brussels and wrote in to the hotel which replied promptly that they have found it and will arrange for the courier of my necklace to my home country. Really appreciate their help. The only downside is that they didnt provide indoor slippers. It costs 5 euros for a pair.
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Price per night from:€115
Posted on Jun 3, 2026
calywenaSo close but not so far from the old town or maybe the attractions which is good, if you’re staying inside around the grand palace, it may get noisy so this place is really in a good place so location is very strategic 😘 From the train station (Midi Station), 2 stops away and you can walk to the hotel easily 🫶🏻 This hotel is kinda old so it gives off the old vibes but you got what you need and breakfast is good 😄 everybody is so welcoming ~ if you’re in a budget and still want a good hotel to stay, here is the place 👍🏻 thank you 🫰🏻
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Price per night from:€70
Posted on May 24, 2026
CansuqixingThis hotel is really old... Don't let the five-star rating fool you, it feels more like a three-star. The elevator is incredibly slow, from 1999! The furniture in the room is also very dated. The front desk sells bottled water in glass bottles for 8 euros a pop – ridiculous. As our Belgian client told us, the hotel's location is right between a safe area and an unsafe one. It's close to the light rail, but there's no elevator from the light rail station to the street level, which is quite annoying. Walking to the city center is fairly convenient though. For the price, it offers good value for money; other hotels in the same area are more expensive.
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Price per night from:€102
Posted on Apr 17, 2026|ART Twin Room, Guest Room, 2 Twins
Anonymous UserPros:
1. **Convenient Location:** The hotel is right above various transportation hubs, including bus stops, tram stations, and a subway station.
2. **Close to Train Station:** The train station is large and very close; I walked there in 8 minutes, and the path was good, making it easy to pull my luggage.
3. **Modern Room Amenities:** The room has full electronic controls and air conditioning, so the hardware facilities are quite good.
4. **Modern Art Vibe:** I really liked the modern art atmosphere throughout the building. There were also many art books by world-renowned modern artists nearby, which I took some time to browse.
5. **Fresh Linens:** The bedding was relatively new, well-laundered, and neatly ironed.
6. **Excellent Breakfast:** The breakfast was fantastic! There was a chef making omelets to order, smoked salmon, and a variety of hot dishes every day.
7. **Shopping Nearby:** There's a large shopping mall and a commercial street just across the road.
Cons:
1. **Housekeeping Issue:** One day, I turned on the 'make up room' light and left. The housekeeping department didn't clean my room. When I returned in the evening and saw them outside the neighboring room, I asked them to clean mine as soon as possible, and I went to the lobby to wait. After an hour and forty minutes, I came back, and the room still hadn't been cleaned. This felt disrespectful to me. I spoke to the front desk, and after a few more tens of minutes, I inquired again, and the room was finally cleaned. This issue didn't happen again.
2. **Water Stains:** Some of the facilities had white limescale, which should be cleaned more thoroughly.
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Price per night from:€93
Posted on Jan 11, 2026
Joe the world citizen
The hotel is very nice and modern. The staffs are helpful and friendly. The room is spacious and clean. The only problem is the location. It is not located in the touristy area. There is no easy public transportation to the grand place except by bus or taxi/uber. Walking to grand place takes around 30 mins passing through Brussels Park and Royal Palace. The positive point is that the area where the hotel is located is very quiet.
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Price per night from:€106
Posted on Jun 13, 2026|Standard Double Or Twin Room
Guest UserLovely boutique hotel in a perfect location steps away from Grand Place, clean, comfortable, nice staff. Quirky little decor details made it special. Great for a short break.
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Price per night from:€58