With a stay at Le Châtelain, you'll be centrally located in Brussels, a 1-minute drive from Avenue Louise and 7 minutes from La Grand Place. This luxury hotel is 3.6 mi (5.8 km) from Tour & Taxis and 3.7 mi (5.9 km) from Brussels Christmas Market.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
For lunch or dinner, stop by La Maison du Chatelain, a bar/lounge that specializes in French cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Brussels? This hotel has 5382 square feet (500 square meters) of space consisting of conference space and 7 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 107 guestrooms featuring espresso makers and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
"The bathroom leaves a lot to be desired: It's difficult to sit on the toilet, even for someone of normal build (bars for people with reduced mobility are installed, making it hard to sit down; I can't imagine the difficulties people with reduced mobility would face), the sink is cracked, and there are missing floor grout lines.
The breakfast and the staff in charge of breakfast were even worse: everything was cold, not even lukewarm (eggs, bacon, potatoes, mushrooms, etc.). We pointed this out to the staff, who then realized the warming trays weren't plugged in. There was a chef available and hot dishes in the kitchen, but their only solution was to plug the warming trays back in and tell us the problem would resolve itself. Not even an apology.
It's worth noting that the front desk staff, both at check-in and check-out, were professional.
This hotel should be avoided; it's a 5-star on paper, but at best, a 3-star in reality."