Brussels Hotels with Wifi

Check-in is 3pm and we arrived at 3pm but the room was only ready at almost 4pm. The story was that it was cleaned already but ”awaiting inspection”. We were handed 2 bar coupons with a blithe apology in rapid fire French for our 50 min wait. The vacuuming in the room left much to be desired. When we got into the room on the 1st day, there was a pistachio at the side of the bed. My sister's dust allergy was triggered throughout our 4 day stay. When we opted for housekeeping on the 3rd of the 4 days we stayed, the same pistachio remained there after the cleaning staff were done. Towels and bed linens were refreshed but the coffee/tea and bathroom amenities were not. If you choose the Deluxe twin room like we did, please note that the room is 24 metre square and there is only room to open up one medium sized suitcase on the ground. Our other suitcase had to be accessed via the wardrobe which was spacious enough to keep the 2nd suitcase in. Location wise, it's ideal and a stone's throw from Grand Place - the historic city centre, and many shops and good brasseries. It's a 10 min uphill walk from the hotel to the nearest train station called Brussel Centraal / Bruxelles-Midi which will bring you straight to the Brussels Airport in 17 min on the direct train (1st class carriage €12.10). The buffet breakfast is plentiful and of good quality (with eggs cooked to order) in a nice space with a courtyard view crewed by pleasant staff fluent in English. The bar has a relaxing ambience with an outdoor view and affordable drinks. My guide is always how much the increasingly rare digestif liqueur Chartreuse Verte costs. It was €14 per pour. Note : You get a free coupon for a soft drink/coffee/beer/wine if you pass up on room cleaning. If you have a short stay, you should as there wasn't much cleaning done.

So close but not so far from the old town or maybe the attractions which is good, if you’re staying inside around the grand palace, it may get noisy so this place is really in a good place so location is very strategic 😘 From the train station (Midi Station), 2 stops away and you can walk to the hotel easily 🫶🏻 This hotel is kinda old so it gives off the old vibes but you got what you need and breakfast is good 😄 everybody is so welcoming ~ if you’re in a budget and still want a good hotel to stay, here is the place 👍🏻 thank you 🫰🏻

One of the best hotels we’ve ever stayed at. Highly recommend this hotel to everyone; everything was amazing,from location and the staff. You can truly feel the high-quality, star-level service here. They helped us with everything and made our stay very comfortable. Also, definitely try the room service: the smash burger here is absolutely delicious. Would 100% recommend this hotel!

This hotel is really old... Don't let the five-star rating fool you, it feels more like a three-star. The elevator is incredibly slow, from 1999! The furniture in the room is also very dated. The front desk sells bottled water in glass bottles for 8 euros a pop – ridiculous. As our Belgian client told us, the hotel's location is right between a safe area and an unsafe one. It's close to the light rail, but there's no elevator from the light rail station to the street level, which is quite annoying. Walking to the city center is fairly convenient though. For the price, it offers good value for money; other hotels in the same area are more expensive.

Pros: 1. **Convenient Location:** The hotel is right above various transportation hubs, including bus stops, tram stations, and a subway station. 2. **Close to Train Station:** The train station is large and very close; I walked there in 8 minutes, and the path was good, making it easy to pull my luggage. 3. **Modern Room Amenities:** The room has full electronic controls and air conditioning, so the hardware facilities are quite good. 4. **Modern Art Vibe:** I really liked the modern art atmosphere throughout the building. There were also many art books by world-renowned modern artists nearby, which I took some time to browse. 5. **Fresh Linens:** The bedding was relatively new, well-laundered, and neatly ironed. 6. **Excellent Breakfast:** The breakfast was fantastic! There was a chef making omelets to order, smoked salmon, and a variety of hot dishes every day. 7. **Shopping Nearby:** There's a large shopping mall and a commercial street just across the road. Cons: 1. **Housekeeping Issue:** One day, I turned on the 'make up room' light and left. The housekeeping department didn't clean my room. When I returned in the evening and saw them outside the neighboring room, I asked them to clean mine as soon as possible, and I went to the lobby to wait. After an hour and forty minutes, I came back, and the room still hadn't been cleaned. This felt disrespectful to me. I spoke to the front desk, and after a few more tens of minutes, I inquired again, and the room was finally cleaned. This issue didn't happen again. 2. **Water Stains:** Some of the facilities had white limescale, which should be cleaned more thoroughly.

Although there was an instance where the room wasn't cleaned on the designated day, overall it was a compact and good place to stay. I felt secure knowing that you need to tap your key card to enter the hotel building and also to open the elevator door before boarding.

The hotel is very nice and modern. The staffs are helpful and friendly. The room is spacious and clean. The only problem is the location. It is not located in the touristy area. There is no easy public transportation to the grand place except by bus or taxi/uber. Walking to grand place takes around 30 mins passing through Brussels Park and Royal Palace. The positive point is that the area where the hotel is located is very quiet.

Lovely boutique hotel in a perfect location steps away from Grand Place, clean, comfortable, nice staff. Quirky little decor details made it special. Great for a short break.

The hotel's location is absolutely fantastic, right near Brussels' Grand Place – literally a two-minute walk away. There are tons of restaurants and shops nearby, making it super convenient. The room itself was surprisingly spacious, which is a rare find in Europe, and the facilities were great. Having a kettle was a huge plus for us. We stayed for two nights, and the steak restaurant directly across from the hotel entrance was amazing – delicious and not expensive, so it was incredibly convenient to grab a meal right outside. Overall, this hotel offers excellent value for money and I highly recommend it!

We booked this hotel for 4 nights during our trip to Brussels. When we arrived early, the lady at reception was very kind and allowed us to check in early, which we really appreciated after travelling. Later that evening, after spending the day exploring Brussels, we returned to the hotel very late and exhausted. That’s when we noticed there was an old blood stain on the bedsheets. The bed was also extremely itchy, and it felt like something was biting us during the night, although we couldn’t find any visible bugs. The next morning, we had to leave very early to catch a train to Luxembourg, and again returned late that evening. We informed the receptionist about the stained sheets, but unfortunately he was very rude and dismissive. He told us our complaint was “unacceptable” because we reported it late in the evening and should have mentioned it in the morning instead. In our opinion, he could have simply passed the issue on to the morning staff so it could be handled properly. What made things worse was that housekeeping made the bed the next day but did not replace the sheets at all the blood stain was still there. Our trip itself was amazing, but sadly, about a week later, both my girlfriend and I were diagnosed with Lyme disease after experiencing bites during our stay. We cannot say for certain where it came from, but our experience in the hotel room definitely raised concerns. Very disappointing experience, especially considering the poor handling of a hygiene-related complaint.