Hotels in Bergen City Center, Bergen

The hotel itself is beautiful, and the room we stayed in was comfortable. However, our arrival experience was disappointing. We booked through Trip.com and, at check-in, were told that the room we had reserved was much smaller and not what we were expecting. Based on that explanation, we paid an additional fee to upgrade. Later, the hotel explained that the confusion was caused by the room photos used by the booking platform. Regardless of whose mistake it was, as a guest I was placed in a position where I felt I had to pay extra because of conflicting information between the hotel and its booking partner. I believe hotels should work closely with their booking partners to ensure room descriptions and photos are accurate, so guests can make informed decisions before arrival. I hope this process is improved for future guests.

It was a great stay at Opus.  The location is everything, the staff were wonderful especially Kartika who guided us on everything to do & eat in Bergen. She was v kind and helpful.  The breakfast had a great spread. And I would highly recommend this hotel.

This hotel's great advantage is its excellent location; it's convenient for getting everywhere. Their breakfast is really good, though the salmon was a bit salty, so be sure to go easy on it. Right across the street from the hotel entrance is a shopping mall, and just a short walk further is the most elegant area of the entire route, with a five-star lake only a three-minute walk away.

Great central location, walking distance to most main attractions and easy access to public transport. Check-in and check-out were fully self-service via kiosk and mobile key, fast and hassle-free, no front desk queue. Room was compact but clean and functional, good value for the location. Would stay again.

I originally booked a Deluxe City View Room with a balcony for two nights, from the 10th to the 12th. However, due to a canceled overnight train, I needed to check in a night earlier, so I booked a Standard Room for the 9th on the same day, as I would be arriving very late. Since the two bookings were for different room types, I checked out on the 10th and switched to the Deluxe City View Room with a balcony. But I was extremely disappointed! When I entered the deluxe room, I found it was exactly the same as the Standard Room I stayed in last night. So, I went to the front desk to inquire if there had been a mistake. Why were the deluxe and standard rooms identical? The front desk staff member who responded initially said he wasn't entirely sure, as he wasn't a permanent employee there and was just helping out (though his attitude was fine). After several inquiries, he told me that Room 306, which I was in, was indeed a Deluxe City View Room. I pointed out that the pictures on Trip.com showed a balcony, but my room didn't have one. He then told me that only three rooms in the entire hotel have balconies, and those balconies are shared with other rooms! I found this quite absurd! However, there were no other rooms available, and I didn't want to ruin my travel mood, so I reluctantly accepted it. If I hadn't added that extra night in the standard room at the last minute, I wouldn't have had a comparison and wouldn't have encountered this unpleasant experience. I don't know if this is a problem with the platform's information or with the hotel itself!

The hotel has a great location, right near the pier. Although the exterior is European-style architecture, the rooms are modern and simple. The rooms are spacious enough to easily accommodate two large suitcases. Room cleaning was very prompt. The restaurant is indeed beautiful, and the breakfast is quite plentiful. The staff are all warm and attentive. Parking was done in the hotel's recommended parking lot for over 47 hours, costing 467 kronor. I don't know about any discounts, just for your reference.

Great stay! The room very neat and clean. The hotel was easy to locate and well situated. The lounge area was very nice and even had free coffee. That was the best. Walking 3 flights of stairs with a heavy bad was a bit challenge after a long flight. All in all, great stay!

Loved that the staff were nice and helpful. breakfast was lovely and a good spread. The hotel was conveniently located and we could almost walk everywhere. Parking was quite close but I would recommend to drop off your luggage before driving to the parking as walking on cobblestone floors in the rain is definitely an experience of its own. Parking is expensive and not included in the hotel but well it’s in the city centre so I wouldn’t expect anything less. The hotel staff also helped us to store our luggage when we went out on our activities for the day. We stayed here twice! It was only lacking some amenities that I was used to like toothbrushes, slippers, bathrobes and shower caps but the rest were provided

After exiting Bergen Airport, I took the light rail to the station, and the Hotel No13 is about a 5-6 minute walk from there. The surrounding shopping malls, restaurants, and supermarkets are all very convenient. The funicular station to the mountain top is also within walking distance. The room was quiet and clean. The breakfast selection was rich and of good quality, making us feel the sincere hospitality of the hotel staff. 👍

Wonderful hotel, centrally located, staff very helpful. Clean and comfortable . Included meals , breakfast, afternoon tea and dinnner are outstanding value. Heaps of choices and sufficient quantities. Highly recommend. Gave a 4 for amenities, only because the conditioner needed to be refilled and the sauna was not accessible the day I was there, very minor issues.