Hotels in Bergen City Center, Bergen

Service: The service here is absolutely perfect, all the staff are super good and very caring. People want to stay for a few more days and will come back again! In addition, breakfast is ordered, very delicious, reaching the level of the brunch store, not the boring and unpalatable buffet. There are a lot of foreigners, I feel that many people come here, and I heard that some people have stayed for the second time. The location is in the city center but quiet in the middle of noisy. There are many small restaurants in the small streets. Because in summer, many locals eat in the open air, which is very comfortable.

The location is very convenient, within walking distance of everything. The front desk upgraded my room, which was much more spacious and comfortable. I requested a quiet room, and the hotel took note and arranged a room facing the courtyard, which was very quiet at night, and I slept very well. The hygiene facilities are about average for Scandinavia. Again, a reminder: when staying in Scandinavian hotels, bring your own toothbrush and slippers; this hotel also requires body lotion. The breakfast was delicious, with a wide variety of choices, and it starts very early, suitable for those catching a train or on a tour. Overall, a very comfortable stay, and I would stay again next time.

Cute little hotel in close proximity to the fisherman’s market and about 8 minute walk to Bryggen. Was easy to get to with the airport bus (about 3 minutes from the stop) I was a bit worried about the lack of air conditioning as the weather was quite hot while staying, but it wasn’t a problem. I kept the dial continuously at -5, not sure if that really did anything. Friendly and helpful people working behind the desk at check in and out. Breakfast was a wide assortment of local and western foods. Liked the assortment. There didn’t really seem to be a worker whose job it was to clear tables as that process was slow. But there was space upstairs to eat. Room was very clean with big windows, but can’t see out them as they are stained. Bed was a bit soft for my liking, like really soft and the shower leaked out onto the floor, but I think it’s reasonable considering the other positives and the price point of the hotel. Would definitely consider staying here again if ever in Bergen.

The hotel itself is beautiful, and the room we stayed in was comfortable. However, our arrival experience was disappointing. We booked through Trip.com and, at check-in, were told that the room we had reserved was much smaller and not what we were expecting. Based on that explanation, we paid an additional fee to upgrade. Later, the hotel explained that the confusion was caused by the room photos used by the booking platform. Regardless of whose mistake it was, as a guest I was placed in a position where I felt I had to pay extra because of conflicting information between the hotel and its booking partner. I believe hotels should work closely with their booking partners to ensure room descriptions and photos are accurate, so guests can make informed decisions before arrival. I hope this process is improved for future guests.

I originally booked a Deluxe City View Room with a balcony for two nights, from the 10th to the 12th. However, due to a canceled overnight train, I needed to check in a night earlier, so I booked a Standard Room for the 9th on the same day, as I would be arriving very late. Since the two bookings were for different room types, I checked out on the 10th and switched to the Deluxe City View Room with a balcony. But I was extremely disappointed! When I entered the deluxe room, I found it was exactly the same as the Standard Room I stayed in last night. So, I went to the front desk to inquire if there had been a mistake. Why were the deluxe and standard rooms identical? The front desk staff member who responded initially said he wasn't entirely sure, as he wasn't a permanent employee there and was just helping out (though his attitude was fine). After several inquiries, he told me that Room 306, which I was in, was indeed a Deluxe City View Room. I pointed out that the pictures on Trip.com showed a balcony, but my room didn't have one. He then told me that only three rooms in the entire hotel have balconies, and those balconies are shared with other rooms! I found this quite absurd! However, there were no other rooms available, and I didn't want to ruin my travel mood, so I reluctantly accepted it. If I hadn't added that extra night in the standard room at the last minute, I wouldn't have had a comparison and wouldn't have encountered this unpleasant experience. I don't know if this is a problem with the platform's information or with the hotel itself!

The hotel is in the core location, the location is excellent, a historical hotel for more than 100 years.

I had a wonderful stay. The staff were incredibly friendly and always greeted me with a warm smile. The room was spacious, comfortable, and had a beautiful view. The breakfast was also good with a nice variety of options. The only minor issue was that the toilet could have been cleaned more thoroughly. Other than that, everything was great. I would happily stay here again and recommend this hotel to others. I didn't take any photos of the hotel interior, but I've attached two photos of the beautiful view from th room.

In a place like Norway with an extremely high cost of living, hotel prices are truly astounding. So, even after paying a hefty room rate, you still need to adjust your expectations. However, the hotel's location is absolutely ideal; it's very close to the train station and attractions, all within walking distance, which is definitely a major plus.

Great hotel! Location is good, we were a bit tired and had to travel a bit to get the airport but I would 100% recommend.

The hotel's location is perfect for exploring Bergen on foot. There is a COOP supermarket nearby and few more others within walking distances which is very convenient. However, as the hotel concept is more SMART hotel so every process is done through machine including check in-out, luggage storage, etc.