Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Apr 17, 2026
Guest User
Pros:
Great location – less than a 5-minute walk to the night market, which was super convenient. The reception area is gorgeous and makes a great first impression. Toiletries were excellent – good quality and not locked away like in some other hotels, and they smelled really nice. The rainforest shower was a standout – absolutely loved it. The rooftop bar is a vibe, with $9 margaritas and tacos, which was a great bonus.
Cons:
The room had a musty smell, and there was no window to let in fresh air, which made it feel quite closed in. The sink trap also had a strong unpleasant smell, and the cushions in the room didn’t smell fresh either. We booked for 4 people, but housekeeping only provided 2 towels daily, so we had to request more every day. The pool is quite small, and the chlorine levels seemed very high – it irritated and burned our eyes, and we ended up having to visit a pharmacy.
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Price per night from:SEK 2,118
Posted on Jul 5, 2026
GQkimiGreat location, just across the road from the beachfront promenade. I really loved the modern, minimalist style of the hotel. However, room cleaning needs improvement. The Asian woman at the front desk was very cold and gave me a low-floor room, claiming all rooms were full. Later, I realized that Asian guests were generally assigned to lower floors. 😤
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Price per night from:SEK 3,100
Posted on May 7, 2026|Urban King
Anonymous UserThis hotel boasts a fantastic location, right downstairs from the night market. Their beef noodles are a real highlight, providing comfort for Chinese palates. The hotel's convenient location also means it's just a 10-minute walk to the cruise terminal and very close to the waterfront promenade, which is great for a stroll. The hotel's own bar is super chill, with live music in the evenings – perfect for a drink and a chat.
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Price per night from:SEK 2,364
Posted on Jun 7, 2026
Guest UserAlthough the hotel has been open for a while, the rooms are well-maintained and don't look old or dated. It's only about a 5-minute walk to the Reef Fleet Terminal, which is really convenient for taking a cruise to the Great Barrier Reef – you can even sleep in a bit longer in the morning!
Since breakfast wasn't included with the room, we added it for two days when we checked in. It was around $40-something per person. I have to say, the breakfast was pretty mediocre, both in terms of variety and taste. Even the tables and chairs weren't as well-kept as the rooms; the chair I sat on was wobbly.
Overall, the hotel is pretty good. The location is convenient, and the rooms are comfortable. There's a decent Italian restaurant on the way to the terminal too.
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Price per night from:SEK 2,088
Posted on Mar 27, 2026|Superior City Mountain View Twin Room
XiaoxinI didn't expect to find such a great value hotel in Cairns! There were five of us, and we stayed for four days. The service was excellent, and the breakfast was incredibly rich and varied. The swimming pool downstairs was also fantastic, and they even had a hot tub. If I ever get the chance to visit again, I'd definitely choose this hotel.
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Price per night from:SEK 1,651
Posted on Mar 10, 2026
Guest User
I had a lovely stay at Mercure Cairns. The hotel was in a great location, making it easy to get around the city and explore nearby attractions. The staff were welcoming and helpful throughout the stay, and the rooms were clean and comfortable. The overall atmosphere was relaxing and perfect for a short getaway. I would definitely recommend it to anyone visiting Cairns who is looking for a convenient and comfortable place to stay.
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Price per night from:SEK 1,537
Posted on Jun 4, 2026|Deluxe King Room
HuahuaのshijiehenmeihaoOverall, I'm very satisfied.
Hygiene: I booked the hotel for a total of 4 nights. The first night, it wasn't a sea-view room, but the room was quite spacious, and the large bed was comfortable enough. However, I kept feeling like the pillows had an odor, perhaps due to foreigners' body odor. I eventually called service and had all four pillows replaced, which helped a bit and I was able to sleep. On the second day, I paid an additional 80 AUD to upgrade to a sea-view room. In the end, I really felt it was worth booking a sea-view room; the visual impact and experience are so important. Plus, perhaps because of the sunlight, the room felt fresh and smelled pleasant. You know what I mean, haha.
Location: The hotel is located in the heart of Cairns. Right outside, you'll find the ticket center for boat tours, making it super convenient to get your tickets and head straight to the pier. The night market and the Esplanade are just a short walk away. I was particularly surprised and impressed that the bus was free, haha.
Facilities: The hotel was very thoughtful and human-centric, providing four bath towels in the bathroom. These were perfect for taking with us when we went out on a boat trip!
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Price per night from:SEK 1,820
Posted on Apr 23, 2025|King Room
MrMrLReasonable price for a wonderful service
Highly recommend everyone to stay in Heritage Cairns. The staff was responsive to our night arrival and everything was pretty smooth. The rooms were clean and the WiFi connection is stable too.
The staff kindly arranged a suitable room for my mum who was not good at walking. Moreover, the staff let us use the shower room with towel and amenities even we had already checked out that day. Many thanks for their hospitality!
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Price per night from:SEK 878
Posted on Feb 24, 2026
HazelS
Great hotel at a great price. Big, clean room with a lovely balcony overlooking the pool and garden. The pool was also great and refreshing.
Walking distance to all restaurants and major shops.
They make good coffee in the hotel bar too!
They don’t clean your room for stays of less than 7 nights, but we were able to get clean towels daily if we wanted them.
Friendly staff and overall a great home for us while we visited Cairns!
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Price per night from:SEK 1,413
Posted on Sep 24, 2024
Guest User
The facilities are too poor. I live on the first floor and found that the blinds were not closed tightly at night, so all the light leaked in. The lights in the yard were so bright that I couldn't sleep all night.
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Price per night from:SEK 1,130