Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Mar 19, 2026
Jiaodashao
Let me start with a few downsides: for a five-star hotel, there was no liquid hand soap, only bar soap. The toiletries were also very basic, small plastic bottles. We had to specifically ask for bathrobes and the low-quality disposable toothbrushes.
The soundproofing was terrible; every time someone knocked on the opposite door, I felt like they were knocking on ours. The good points are: we were given two bottles of cinnamon drink upon arrival, the pool is beautiful, and the gym is decent. Apparently, haircuts are free, though I didn't try it, and there's a sauna too. We paid an average of over 600, and the taxes were quite high, so the value for money wasn't great in comparison. Oh, and the service was quite slow; we had to wait 10-20 minutes even for toothbrushes.
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Price per night from:VND 1,757,864
Posted on Jan 2, 2026|Towers Room, Guest Room, 1 Queen Or 2 Twin, Waterfront
Ian LagacLocation is great, just beside One Galle Face Mall. Plenty of restaurants and cafes around. Beautiful sunset views (from the bar, pool, restaurant, lobby) and Galle Face opposite the road. Rooms are gorgeous and spacious.
Checked in Dec 30-Jan 2 peak season. Hotel was fully booked. Waited in the lobby for my room to be ready upon check-in. Front desk said they will find me to let me know. Waited for more than an hour before I asked them again and told me that my room has been ready.
Ordered some room service which took more than an hour to be delivered. Granted they told me that it may take about 50 minutes because it was peak hours. Upon delivery they told me it was comped because of the long wait.
Pool, restaurant, and bar staff are all great. Very personable and accommodating.
Loved the sky pool on the 31st floor. No bar but not as crowded as the main pool.
Breakfast was great. A lot of choices. Asian selection is great. Pastries not so much, some didn’t seem fresh. Heard from some staff that it gets super busy from around 9 but didn’t experience any long wait. Plenty of tables to accommodate people.
Overall a great experience and will definitely stay here again if I’m in Colombo.
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Price per night from:VND 3,759,661
Posted on Mar 9, 2026
Adrian_H.
Very lovely stay at cinnamon red.
Check in: I arrived pretty early - luggage storage and early check in once rooms were available no problem. Very friendly.
Room: very clean and nice, great view
Room service: extremely friendly, even asked me on the floor if everything was fine.
Location: perfect. Walking distance to all sights (if you are used to a bit of walking)
Gym: amazing. Super well equipped
Pool and bar: great view from the rooftop. Nice staff
Will choose this hotel again for my stay before flying out
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Price per night from:VND 1,246,767
Posted on Jul 1, 2026
Guest UserI have very mixed feelings about this hotel. It really depends on the room you get. I was initially put in a room that, as I later found out, desperately needed renovations. The air conditioning started leaking during the night, with water dripping right onto the bed. Everything in the room looked old, and the AC unit itself was ancient. The next morning, I was moved to a completely different room. The air conditioning and TV were all new, and the room was much cleaner and more modern overall. Why couldn't they have just put me in a room like that to begin with? They just had to give me a worse one first. I demanded compensation in the form of breakfast for the inconvenience, and they very reluctantly provided it in the end. It seems like the staff tries, but it all feels a bit disingenuous.
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Price per night from:VND 1,653,321
Posted on Feb 27, 2026
Travel Bear
I recently stayed at the Colombo Court Hotel, and while it offers good value and excellent rooms, the hospitality felt a bit rigid for a tourist.
First, the bright spots: The room itself was fantastic. It was large, impeccably clean, and featured great-quality sheets with plenty of excellent pillows. The bathroom was stocked with plush towels and quality toiletries. Since I arrived fighting a cold, the great selection of coffee and teas in the room was an absolute lifesaver.
However, the customer service left a lot to be desired. I arrived at noon after an all-night flight. Even though it's the low season and the hotel felt completely empty, the front desk rigidly enforced the 2:00 PM check-in time. They didn't even offer an early check-in for a fee. Instead, I was told I could wait out in the heat by the pool for two hours.
There was also a strange billing issue at check-in. The front desk asked me for a $43 payment, even though I had already prepaid in full. I had to firmly show them my paperwork showing the booking platform's virtual credit card payment before they backed off. They didn't bring it up again, but it felt a bit like a shakedown attempt.
Finally, my booking confirmation explicitly stated checkout was between 11:00 AM and 12:00 PM. Yet, at 11:30 AM, staff knocked on my door telling me checkout was actually at 11:00 AM. Even after showing the front desk my confirmation, they insisted their rule was 11:00 AM.
The staff was always friendly and polite, but it felt like they were serving their rulebook rather than their guests. The property is very clean but has much more of a business-traveler vibe than a welcoming tourist destination. I have another reservation here for my return leg, but I’ll be canceling it to stay somewhere else.
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Price per night from:VND 1,436,492
Posted on May 5, 2026
Eleven(Kevin Han)
I stayed in the Premium City View King Room this time, and as soon as I entered, I was amazed by the spacious, bright room and exquisite decor! The room's cleanliness was impeccable, the bedding was soft and comfortable, and the city skyline at night outside the window was absolutely stunning – perfect for photos!
The hotel environment is elegant and tranquil, with modern and comprehensive facilities. From high-speed Wi-Fi to the smart control panel, every detail reflects high-end quality. The service was exceptional – the front desk staff were welcoming and efficient, room service was prompt, and the concierge even thoughtfully recommended nearby restaurants and attractions. Even on a business trip, I felt the warmth of home.
Whether for a business trip or a leisurely getaway, this place perfectly meets all needs. The value for money is outstanding, and I will definitely choose to stay here again next time!
📸 Attaching a few real photos, unedited, for your reference~
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Price per night from:VND 3,136,277
Posted on Jun 10, 2026
Anonymous UserMy stay at Marine Bay Colombo was excellent overall. The hotel is located right by the sea with fantastic views. My room offered direct ocean views of the Indian Ocean, and the scenery in the mornings and evenings was absolutely stunning.
The room itself had a modern decor, felt quite new, and was very clean. The bed was comfortable, and the soundproofing was above average, which was perfectly acceptable. The bathroom was spacious enough, and all the hot water and facilities worked perfectly without any issues.
The staff were very friendly; both the front desk and housekeeping were welcoming and helpful, addressing any concerns promptly. The overall service experience was a definite plus.
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Price per night from:VND 1,165,456
Posted on May 27, 2025|Standard Triple Room
Beeshman BahiradanHotel Nippon Colombo offers a decent stay with a few hits and misses. The rooms were okay — fairly clean, but could use some updating in terms of decor and maintenance. Service was polite but a bit slow at times, and certain amenities felt a little dated.
That said, the food was absolutely fantastic. The restaurant really impressed us with flavorful Sri Lankan dishes and a variety of options that felt authentic and well-prepared. Whether it was breakfast or dinner, the meals consistently stood out and were the highlight of the stay.
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Price per night from:VND 851,828
Posted on May 30, 2026
Guest User
I had a wonderful stay at the Mount Lavinia Hotel. From the moment I arrived, everything exceeded my expectations. The service staff were exceptionally friendly, professional, and always ready to help with a smile.
The hotel environment was beautiful, clean, and very relaxing. I especially loved the garden area, the swimming pool, and the stunning beach views. Waking up to the ocean view from my room was an amazing experience. Even the washroom was well-maintained and offered a great view, which made the stay feel even more special.
What impressed me the most was the genuine hospitality of the staff. They made me feel welcome throughout my stay and paid attention to every detail to ensure my comfort.
Overall, I would rate my experience 10/10. Everything—from the location and facilities to the service and atmosphere—was simply perfect. I highly recommend this hotel to anyone looking for a relaxing and memorable stay in Sri Lanka.
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Price per night from:VND 1,045,426
Posted on Mar 10, 2025
Rajaratnam Chitrangan
Amazing location and friendly staff and clean rooms. Will be a added bonus if we can have Jaffna food Available all day from lunch time till midnight. Great experianca. Well done
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Price per night from:VND 700,822