Find 5-Star Hotels in Colombo

"I recently stayed at Amari Colombo in Colombo, and overall I had a wonderful experience. I was especially impressed with Nishel. Despite his young age, he was extremely professional, respectful, and attentive to our needs. He immediately helped us find the most suitable room for our stay and handled everything efficiently. Upekha was also very helpful and kind throughout our visit, always ready to assist with a smile. The only negative point was the early check-in policy. We arrived around 5:00 a.m. and were asked to pay an additional $150, which felt quite expensive and significantly higher than the average nightly rate listed on various booking platforms. Other than that, everything was excellent. The view was stunning, the rooms were spotless, and the breakfast was rich and delicious, offering many options from both local and international cuisine. I would definitely choose to stay here again. Thank you for the warm hospitality!"

"The hotel is located in the mega-building City of Dreams. It feels more personal because it doesn't have many rooms. It's a bit pretentious, and the breakfast is more showy than practical. The pool area is rather uninviting, but you can use the Cinnamon Life facilities."

"We recently stayed at Galle Face Hotel, Colombo with my family. Overall, the hotel experience was good, especially the location and service. However, the rooms feel overly traditional and colonial, which does not fully meet modern-day requirements. The heavy wooden furniture and old-fashioned, posh décor may appeal to older patrons who appreciate classic heritage styles, but it may not suit travelers looking for a more contemporary stay. The electrical points and facilities are also quite outdated and not convenient for today’s laptop- and gadget-dependent travelers. I would suggest that the hotel consider modernizing some rooms and amenities, while still preserving a few heritage-style rooms for guests who prefer the traditional experiences."

"I stayed here for two nights and found the experience to be average. The location is definitely the best part of this hotel—you can’t beat it for convenience. I had requested a birthday cake upon arrival, and the hotel did a good job of arranging that for me, which I appreciated. However, the rest of the stay was hit-or-miss. The cleanliness was only average, and the receptionist wasn't very attentive. It’s a fine place if you just need a central spot to sleep."

"The hotel boasts excellent facilities, making it perfect for business travel. The breakfast was also quite enjoyable."

"The hotel facilities are great, but the atmosphere was a bit tense. Overall, the hotel itself is good; the rooms and service are all up to par. However, this experience felt a bit strange. We arrived in the middle of the night, and as soon as we entered the hotel, there were two layers of security checks: first, military personnel with sniffer dogs, and then the hotel's own security. Honestly, this kind of setup made me feel a bit tense and unable to relax. I was looking forward to the sea view when I woke up, but the weather wasn't great that day; neither the sky nor the sea were very blue. The advantage of the large floor-to-ceiling windows wasn't really utilized, which was a bit disappointing. After leaving the hotel, the street outside was full of tuk-tuks, emitting a strong diesel smell. It instantly pulled me from the vacation vibe back to reality. 😑"

"This hotel is in Wattala which is only 7km from the Fort train station but feels ages away. Service - excellent. As in all areas of Sri Lanka the staff are very friendly and helpful. All say hello and genuinely seem to enjoy their jobs. There seems to be an army of cleaners and wait staff and again, all are friendly with very good English. The doorman was my favourite with a massive smile and great personality! There were some issues with the half-board deal I was on regarding when and where you can have the half board - which is only breakfast and dinner although on Trip it reads like you have a choice of when you can have your two meals a day. So just clarify when you arrive to be sure. Facilities - big open ground, big swimming pool which you could do laps in if you wanted but also with decent steps on the side so younger children can play. There is also a small children's pool too which is adjacent to the big pool and next to the sun bathing area which has around 10 sun chairs in pairs with an umbrella and small table around the grass area, with more chairs and beanbags set up on the higher area. I have seen big groups playing team games, cricket, football, some weird waterpolo/volleyball/handball game in the pool and even a few keen cricket players today. Restaurant - the floor level open air restaurant is well staffed, nicely proportioned and the buffet breakfast, lunch or dinner is extensive (if a little repetitive after three days). On some occasions there was live music which was nice and not overpowering, playing mainly English music. Bar - The Fishery is the outdoor restaurant for al e carte food service and some drinks. You can choose to sit under the roof bar area or under trees next to it, on big picnic style seating. Gym - this is located next to the pool/restaurant and although it is a bit tired, it has everything you need. The running machines are a bit clunky but at least they work, the weight machines are a little stiff to move but again they are functional. There are free weights and area to work out - even a small space for yoga or stretching if thats your thing. There is also air conditioning - and in 30+ heat, very much needed! Downside - its a bit hard to get to and you have to take a taxi or tuk tuk (don't pay anything over 5,000 for this!). The beach which you can see and hear, is very close but not suitable for swimming - especially for young children. Also the beach isn't particularly clean - outside the hotel the beach is raked for appearances, but walk 50m to your left or right, and its not too pretty! Not really a downside but be aware that if you are here in weekend, this place seems to host a lot of parties, weddings and events - which is great energy with lots of noise and atmosphere. It is a lot quieter in the week days. And the pool becomes full in the afternoons!!!"

"Location is great, just beside One Galle Face Mall. Plenty of restaurants and cafes around. Beautiful sunset views (from the bar, pool, restaurant, lobby) and Galle Face opposite the road. Rooms are gorgeous and spacious. Checked in Dec 30-Jan 2 peak season. Hotel was fully booked. Waited in the lobby for my room to be ready upon check-in. Front desk said they will find me to let me know. Waited for more than an hour before I asked them again and told me that my room has been ready. Ordered some room service which took more than an hour to be delivered. Granted they told me that it may take about 50 minutes because it was peak hours. Upon delivery they told me it was comped because of the long wait. Pool, restaurant, and bar staff are all great. Very personable and accommodating. Loved the sky pool on the 31st floor. No bar but not as crowded as the main pool. Breakfast was great. A lot of choices. Asian selection is great. Pastries not so much, some didn’t seem fresh. Heard from some staff that it gets super busy from around 9 but didn’t experience any long wait. Plenty of tables to accommodate people. Overall a great experience and will definitely stay here again if I’m in Colombo."

"This was my second stay at Cinnamon Grand. My first experience was excellent. This time, I checked in late, and since the rooms in the usual section were full, I was assigned a room on the other side. The facilities there felt noticeably older, the hairdryer was broken, and the bathroom was smaller than in the other section. Furthermore, the cleanliness was poor – there were clumps of hair and a dead cockroach, and no slippers were provided. It felt like the two sections of the hotel had different standards for room upkeep. Since it was late when I checked in and I was only staying for two nights, I decided not to ask the hotel to change my room. If you're staying here, I recommend choosing a room accessed via the front desk entrance, rather than the one next to the pastry shop. I hope the hotel can improve the standards of these rooms. The staff were very friendly and helpful. During check-in, there was a system issue, and I was initially assigned two double rooms. The staff member then had to check four different rooms to find a correct single room for me. I really appreciate their effort. The hotel is a 15-minute walk from the beach. However, it's quite a distance from the artificial harbor and the shopping mall, so it's best to take a tuk-tuk."

"The hotel room offers a direct view of the seaside train, and there are convenient amenities within walking distance such as supermarkets and restaurants. It's quite convenient. As soon as you enter downstairs, all the staff are enthusiastic about helping you with your bags and with security checks. I also noticed that flight crews from Emirates or Qatar Airways stay at this hotel. The window seats in the breakfast area have a perfect view of the seaside train passing by, so the location and view are excellent. Thanks to the hotel, we have a wonderful memory of our trip to Sri Lanka."