Find 5-Star Hotels in Colombo

"This is by far one of my most treasured hotels in the world. I’m now approaching 150 check-ins and no I don’t live in Sri Lanka! The Galle Face Hotel is perhaps “old and tired” in places, buts its service and care for its patrons is in my opinion beyond reproach. I’d recommend anybody to stay here. Mr Feroz who man who runs the “In on the Green”, the hotel pub, cares about his staff and his customers, with an unobtrusive approach that reflects across the hotel. Mr Gerard Paul, Asst Manager Front Desk is another manager that cares about customer experience.  The Head Consierge is simply amazing to all guests. Put this against bell boys, cleaners, wit staff in bars and restaurants this hotel has it all. Yes as I said it’s getting old but it epitomizes charm, and has capitalized on colonialism, to its advantage providing great employment to its local staff."

"The hotel is located in the mega-building City of Dreams. It feels more personal because it doesn't have many rooms. It's a bit pretentious, and the breakfast is more showy than practical. The pool area is rather uninviting, but you can use the Cinnamon Life facilities."

"Extremely satisfied! I was given a high-floor room very close to the sea. The room was spacious with a private balcony. The power outlets were universal, compatible with domestic plugs, so no extra adapters were needed. Water, mini-bar drinks, and snacks were replenished daily. The hotel is connected to its own mall, where the food court was very convenient. The rooftop boasts an infinity pool, a green recreational area, and a sauna. The day before check-out, the hotel even left a thank-you note and a bag of their specialty tea on the bed. The service from the hotel lobby, breakfast staff, and cleaning crew was excellent. If I visit Colombo again, I'd likely choose this hotel."

"The air conditioning was incredibly loud, severely impacting my sleep quality. I had no choice but to turn it off every night. The bedding and towels were disgustingly dirty, covered in old stains – truly nauseating. The bathroom door design was impractical; it blocked the toilet when opened, forcing you to squeeze past or detour through the shower. This is probably why there's no door for the shower, which resulted in the entire bathroom flooding after every shower. I had to throw all the towels on the floor to soak up the water, and I assume others did the same. It felt really off-putting then using new towels to dry myself. The soundproofing was terrible. The windows and room door already offered poor insulation, and to top it off, I was assigned a connecting room. Over 5 nights, there were at least three different sets of guests next door. The last family (who were also my compatriots) were incredibly loud at 2 or 3 AM, talking loudly, video calling, and even singing. I called room service to ask them to intervene, but it only stayed quiet for about 5 minutes before they started again. I just had to endure it, waiting until I was utterly exhausted before I could finally fall asleep. Aside from the decent service, and the cheap price, there's nothing good about this place."

"Mixed feelings We had quite a mixed impression of the hotel. There are definitely some very good things about it, but unfortunately, we experienced several issues that we did not expect from a hotel of this level. Strong points: 🌊 Relaxing ocean view. If you stay here, I would definitely recommend booking a room with a sea view - it is one of the best features of the hotel. 🛏 Extremely comfortable bed. After five months of travelling around Asia, this was one of the most comfortable beds we have slept in. The mattress and pillows were excellent. 👧 Very attentive reception service. Even though we arrived late at night, the reception team quickly arranged an extra bed for our daughter. We really appreciated how quickly and thoughtfully they handled this after our late arrival. 😊 Friendly and caring staff. I especially want to mention the lovely lady who asked for our feedback at checkout. She was very attentive, kind, and genuinely apologetic about the issues we experienced. Because of her attitude and the way she handled our feedback, I’m adding one extra star to my rating. Weak points: We checked in late at night after an 8-hour flight and found a small insect in the bed. It was particularly unpleasant after such a long journey, we had to change rooms. Our main concerns were related to the housekeeping service on the 11th floor. We stayed in room 1107, and unfortunately, there were several things that could have been handled better. Unfortunately, around midnight, we were woken up by loud conversations outside our door, apparently by members of the staff. Shortly afterwards, the housekeeping staff started vacuuming the room next door and moving furniture around - at night. After a long flight, we simply wanted to sleep peacefully, especially as we were only staying for two nights. This was quite unpleasant and, in our opinion, could easily have been avoided. There were no slippers in our room, which was surprising. We did notice slippers in the housekeeping area, so perhaps they were simply forgotten. There were no hand or face towels in the bathroom - only large bath towels. This seemed quite unusual for a hotel of this standard, and it is not particularly comfortable to use the same towel for your face and feet. The bathroom lighting was also very dim, making it difficult to get ready properly and do my makeup."

"Extremely satisfied 👍. After the chain bombings in '19, the security measures here are truly commendable; I didn't expect such strict security checks. Shang Palace is as delicious as ever, and the chef even came out to greet us, which was lovely! Our room faced the sea, and we enjoyed two beautiful sunsets! The second floor has direct access to the mall, with all the tourist-favorite brands located near the hotel. Since my flight was late, the hotel allowed me a late check-out. I really love this Shangri-La!"

"The hotel is quite new and has all the necessary facilities. The breakfast is abundant, and the location is excellent. If you're lucky enough to catch a beautiful sunset, it's worth every penny. However, the hotel's construction quality is a bit subpar, and the decor lacks a bit of taste, which is why I didn't take any photos of the room or the lobby."

"I had a wonderful one-night stay from June 24th to 25th. The hotel offers a fantastic, tranquil escape right in the heart of the city. The staff were incredibly welcoming and attentive, ensuring a seamless check-in and checkout experience. The room was immaculate, comfortable, and offered lovely views. Whether you are visiting for business or a quick leisure getaway, the beautiful lakeside setting and excellent service make it a top choice. Highly recommended."

"I recently stayed at the Ramada by Wyndham Colombo, and overall it was a wonderful experience. The room was extremely spacious, honestly one of the largest hotel rooms I have ever stayed in within Colombo. Everything was very clean and well maintained, and the amenities were excellent. The room included everything you might need—tea and coffee facilities, toiletries, toothbrushes, and more. The bed was very large and comfortable, and the TV, office table was huge as well. All the facilities such as the lights, air conditioning, and fan worked perfectly, so we had no issues at all. Our room was on the 8th floor (top floor) and we had a nice view overlooking the Galle Face Hotel with a small view of the ocean. The location of the hotel is also excellent since it is very close to Galle Face Green and many other attractions in Colombo, which makes it very convenient for travelers. The check-in process was smooth, and they welcomed us with a refreshing welcome drink. One thing to note is that the security procedure is quite strict. When we had guests visiting our room briefly, they had to provide their IDs and go through a security check. It was the first time I experienced this in a hotel, but it is understandable since it helps maintain safety. Although we booked bed and breakfast, we later asked if we could add the dinner buffet, but unfortunately it was already full. However, something very kind happened later that night. My mother wanted chicken congee, so we asked the room service staff if it was available. Even though it was not on the menu at that moment, they were kind enough to prepare and send us a bowl of chicken congee. It was a very thoughtful gesture, and we truly appreciated their kindness. The breakfast buffet was excellent with a very wide variety of food, and everything we tried was delicious. My family has always liked the buffets at Ramada, and this time was no different. They also had live cooking stations, and the staff there were very friendly and welcoming. Overall, everything about the stay was great. The room, service, location, and food were all excellent. I would definitely stay here again and highly recommend this hotel. It is absolutely worth the price and offers great value for money."

"Manipati Hotel in Colombo, an old house built in 1906, was once the private residence of the Correa family. Stepping into the hotel, it feels like traveling through time and space, and deeply appreciates the texture polished by time. The hotel cleverly retains the original colonial architectural details and historical and cultural atmosphere. The hotel has only a few rooms, and my room was unexpectedly upgraded with a small garden. A chair and a small coffee table in the corner became a good place for me to read. In the morning, squirrels jumped between the trees, green parrots played on the white walls, and I enjoyed a quiet time in the swimming pool in front of the door. Thank you!"