Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Dec 27, 2025
Guest User
I come to Tokyo several times a year, staying a fortnight or more each time. This time I spent seven nights at The Capitol Hotel Tokyu.
The room faced Hie Shrine. Through the floor-to-ceiling windows I could see the shrine's copper roof and half of Tokyo's skyline. The décor was modern without excess; the layout flowed easily, Bose speakers hidden in the walls, another set in the bathroom ceiling, connected by a 3.5mm jack. The curtains were motorized, though you hardly needed to close them.
The turndown service. I would leave in the evening and return late to find the room changed: only the hallway light and bedside lamp left on, a bottle of water and a glass on the nightstand, two chocolates beside them. The evening tea and teacup, previously stored in the cabinet, had been moved next to the coffee machine. These changes were so slight you had to think back carefully to confirm they had happened at all. The temperature and humidity had been adjusted. As if the room itself remembered your habits.
Room service fell short of the ryokan in Hakone or Lake Toya, but well above the ordinary hotel. Each day I made two or three cups of complimentary coffee, played music, read, wrote. In seven days I finished three books. The research ahead began to take shape.
There were drawbacks. No washing machine, but a decent laundromat ten minutes' walk away—a chance to wander the streets of Akasaka. The room provided HDMI and ethernet ports but no cables; for those who came to rest, perhaps a mercy. The minibar fridge was mostly occupied by drinks for purchase, same as the Imperial, though there was still room for my sparkling water.
The day I left it was half past five and fully dark. I could barely make out the faces of the bellhop and the taxi driver. Together they loaded my luggage into the boot. I wished the bellhop a happy new year in Japanese and told her I liked her hat. She smiled and returned the greeting. As the taxi pulled out of the underground drive, I thought of the inns Kawabata once wrote about: what had to be sought in the mountains of snow country can now be reached by elevator from the B2 exit of a metro station.
I have watched the Shinagawa Prince Hotel loosen quietly over time, slip a little. That kind of decline is rarely one great error. It begins the day someone forgets to leave a glass of water, neglects to move a packet of tea, omits a newspaper. As for The Capitol Hotel Tokyu: in Japanese, what I experienced over these seven days is called ちょうどいい.
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Price per night from:PLN 1,234
Posted on Feb 26, 2026
Guest User
This hotel is fantastic! It offers great value for money, is conveniently located with mature surroundings, and boasts brand new facilities. The set breakfast was delicious, and I had a very quiet sleep at night. The front desk staff provided excellent service and communication. My first trip to Tokyo was a wonderful experience thanks to this hotel.
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Price per night from:PLN 526
Posted on May 24, 2026|Superior Twin Room (Quad)
legend05ru1This hotel is fantastic! The rooms were promptly cleaned and spotless. Having coffee, water, and a fridge readily available was really convenient. The breakfast was excellent and varied; my kids especially loved the udon noodles, beef bowls, and all the dried fruits. The assorted breads were delicious when toasted! There's a supermarket nearby, which was great for grabbing some sashimi and beer when we got back late at night. The Takanawa station next door offers easy access to Disneyland, Tokyo Station Ichiban-gai, Asakusa, Ginza, and Harajuku. We also highly recommend Uohoshi at Toyosu Market – the food was amazing and affordable, with an incredible amount of sashimi on the rice bowls! Definitely recommend this place for family trips!
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Price per night from:PLN 646
Posted on May 12, 2026
Anonymous UserThis hotel is a bit of a walk from the center of Ginza (10-15 min), but it's close to the Kyobashi subway station, so you can take one stop from Ginza Station. The upside is how quiet it is. There's also a highly-rated ramen shop right across the street with great food.
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Price per night from:PLN 239
Posted on Jul 19, 2026|South Tower Plaza Superior Twin Room
SimuyideyujuluoThis was my second stay here, primarily because of its excellent location. It's a convenient 5-minute walk from the JR station and about 20 minutes to Isetan, making it easy to get anywhere. Plus, there's a direct shuttle bus to the airport that gets you there in just 1.5 hours. I stayed in the South Wing, and the room was a bit dated, but everything else was fine. There's a Komeda right outside, which is great for a high-value breakfast. On the second floor, there's a Family Mart, so it's super convenient for grabbing anything you need. The service is also very good; they provide complimentary water and buckwheat pillows. I highly recommend this as the top choice for Shinjuku, especially for its unbeatable value for money. Last time, there were Chinese-speaking staff at the front desk to help with check-in, but I didn't see any this time.
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Price per night from:PLN 736
Posted on Jul 19, 2026|Studio Deluxe Double
Ikam
Located near Otemachi Station, the hotel's ground floor entrance has a door on the right that leads directly to an underground passage. This passage allows you to walk all the way to Tokyo Station, so you don't have to worry about rain. Check-in is on the 22nd floor, at a very simple reception area with complimentary coffee, tea, and candies. The room is quite spacious and includes a washing machine. The kitchen is equipped with a stove, oven, and dishwasher, and the tableware is from either Narumi or Noritake. The bathroom has a separate wet and dry area, and the toiletries are excellent; I especially loved the scent of the shampoo and body wash. The bath towels were very soft. The bed was also comfortable, but the blackout curtain wasn't great; light seeped in from the top edge. This hotel is perfect for individuals or families staying in Tokyo for an extended period who need laundry facilities. While the hotel's amenities are five-star, the staff training could still be improved.
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Price per night from:PLN 1,391
Posted on Jun 3, 2026|Queen Room
Guest User
The location is super convenient, right next to a 24-hour Don Quijote, and there are plenty of restaurants and convenience stores nearby. While the room is small, the layout is very efficient, with a great wet/dry separation in the bathroom, and a mirror that's perfect for makeup.
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Price per night from:PLN 458
Posted on Jul 4, 2026
TravelFredieWe booked the Tokyo tower side view room. When lying on the bed we are directly facing to the side of the Tokyo tower to enjoy the fantastic tower view.
The room is with good size. There is a ventilation feature on the window bay where you can get some fresh air. The bathtub has the bottom massage function which I quite like it. The TV is a bit old and small though.
The breakfast we chose is on the top floor where you can enjoy the city view around the hotel. Breakfast options are not too many but definitely enough, the taste is quite good I would say.
There are many entertainment options in the hotel, such as public bath and bowling.
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Price per night from:PLN 797
Posted on May 5, 2026
Guest User
Facilities: I'm not sure if the cabinets were renovated, but the edges are incredibly sharp. It really doesn't fit the Japanese emphasis on detail. I actually cut my arm.
Ambiance: The lobby is beautiful, and the transportation is very convenient. There are shuttle buses right outside the hotel that go to the city center and the airport.
Service: The front desk staff were nice, but when we tried to book a restaurant, they asked a bunch of questions about allergies. Only after all those questions did they call the restaurant, only to tell us there were no tables available. Couldn't they have checked availability first and skipped all the allergy questions? It was a huge waste of time.
Cleanliness: Unfortunately, the room cleaning wasn't very thorough. Every time we came back, the trash on the floor was still there. In the mornings, they kept ringing the doorbell before we were even awake. The sheets weren't changed when they were dirty, and when a pillow fell on the floor, they just picked it up and put it back on the bed, still covered in dust from the floor. This really doesn't live up to five-star standards.
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Price per night from:PLN 1,027
Posted on Apr 30, 2026|Superior Double Room-Non-Smoking
Guest User
employees and amazing breakfast. They had many vegetables + yogurt + all kind of meats (I really liked the beef) - really worth it for 2100 yen per person. My only complaint is that breakfast ends quite early at 9:30.
It is very close to 2 metro lines (green and orange) so you can easily reach any place in Tokyo.
There is a non-stop 7/11 at the -1 floor (you can take the elevator and exit through the shop). It has a very easy to use and good exchange rate ATM.
The gym is like the typical hotel gym. Very small and with few dumbbells.
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Price per night from:PLN 308