Yilan Hotels with Airport Shuttle

"The location is excellent. Anping Road is the second street off Luodong Station, turn left, and you'll see the hotel after the first small alley. Regarding service, the room robot was very polite, calling to inform me it was ready to deliver items and asking me to open the door. It also called ten minutes before check-out to remind me of the time. The restaurant staff's service attitude was better than that of the second-floor game counter staff, but the enthusiasm of the younger staff was consistent. The service attitude of the front desk staff during check-in was average. For dining, although the official check-in time is 4 PM, I arrived early, and the reception staff already had my room card ready for immediate check-in. If you don't want to check in early, there's afternoon tea available in the ground-floor restaurant. You need to book your breakfast time slot at reception for the next day, limited to one hour. Since I chose the least crowded time (7 AM-8 AM), I finished my meal in less than 40 minutes and, with the restaurant staff's permission, took a few bottles of drinks back to my room. In terms of facilities, the second floor can cater to young children with a wide variety of remote-control cars. The third floor should have facilities to keep older kids entertained. Regarding cleanliness, the restaurant dining area, the second-floor game area, and the public women's restroom were good. However, the bathroom hygiene in the guest room needs improvement. There was a lotion bottle with only about 1/10 left, presumably used by someone else, next to the hand soap. There was only one roll of toilet paper with no spare. The sink had standing water with floating debris and hair. The showerhead's water pressure was insufficient, and once turned on, it would drip for a very long time after being turned off. The hot water for the bath the next morning wasn't hot. There was no laundry bag provided, which I've found in all hotels and even luxury hotels in Taipei and Taoyuan. After inquiring at the front desk, I was told they had regular plastic bags that the robot could deliver to my door. The soundproofing, I felt, was good. Setting the air conditioning to 20.9°C was cold enough, but upon entering the room, with the AC set to 25°C, there was a musty smell."

"The boss and his wife have a very good service attitude. I decided to book a room when I saw the Snoopy room. I was not disappointed! ! The room is comfortable, the toilet is large and well ventilated. There is an open space next to it for parking, and it is very convenient to have a gas station opposite. It is also very close to Luodong Night Market in just a few minutes! ! Great! Great!"

"The location is excellent! The hotel is in the bustling Jiaoxi downtown area. Yishunxuan is just a few steps downstairs, making it very convenient to buy souvenirs. There are many food stalls and restaurants to choose from near the hotel. The hotel's rooftop has an open-air hot spring, and on a clear day, you can even see Guishan Island. Mr. Zhiwen, the staff member on the rooftop, was incredibly polite and responsible. Vivian, the lobby manager, and Eva from the lobby were very friendly and professional, providing a lot of excellent service during our stay."

"I stayed in a pool villa that cost around 33k per night, and I was quite surprised to find a lot of debris and dead insects (like spiders, bees, etc.) floating in the pool. It seemed pretty clear it hadn't been cleaned before my arrival. Also, two cans of biscuits in the first-floor lounge were three months past their expiry date, so I don't think I'm wrong to assume there was a lack of attention to detail. The overall environment was comfortable, but these small issues with cleanliness and maintenance really don't live up to the Westin brand's standards or what you'd expect from this type of room."

"Service: We arrived in Yilan late at night and checked in. The two gentlemen at the front desk were very warm and polite, and even told us about delicious local snacks nearby! However, the two waitresses in the restaurant the next morning were quite indifferent, which was a bit disappointing. Cleanliness: The room was clean and tidy, meeting star-rated standards. Environment: The hotel is right across the street from the night market! Even though it was raining, the night market was conveniently located under a bridge, so we didn't get wet at all. Yilan is truly a comfortable place to visit, perfect for a slow-paced trip without rushing, with activities like dolphin and whale watching, and farm animals."

"Such a cute and unique place to stay! We were pleasantly surprised to find that there’s even a playground with slides inside the property — it added a really fun and lively touch to the whole experience. The room was clean, comfortable, and well-kept, making it easy for us to relax during our stay. Everything felt thoughtfully prepared and cozy. The location is also a huge plus — it’s very convenient and close to almost everywhere we wanted to go, with plenty of food and attractions nearby. Getting around was super easy. Overall, we had a really nice stay here. It’s a great mix of comfort, convenience, and a bit of fun. Would definitely recommend and come back again! 😊"

"The self-check-in was really convenient. The room was clean and comfortable, and the bathroom was very spacious. The surroundings were quiet, like a country lane. Surprisingly, even in cold weather, it wasn't damp or chilly. I really enjoyed my stay."

"IL B&B is in a great location, with most attractions within a 30-minute drive, including Jimmy Park and Crescent Plaza. The hostess was very friendly and responded quickly to my Line messages. Thank you for helping me book several restaurants. The B&B has plenty of public spaces, both indoors and outdoors, and is very clean. Parking is available directly in front of the B&B, making it very convenient for road trips. The rooms are spacious and even have a large double bathtub, perfect for relaxing after a day of exploring."