Spa Hotels in Melbourne

"I loved the location — it’s set in a comfortable part of the Docklands with a shopping centre nearby. The room and bed were very good, providing a comfortable stay. However, my only disappointment was the cleanliness: many surfaces, including the cups, had fingerprints and grease marks, which suggested a lack of proper cleaning. I ended up cleaning them myself. That said, the staff were excellent — especially at the front desk, where they were professional, welcoming, and very helpful."

"The room was quite spacious and the location was excellent, just a 3-minute walk to the free tram. The hot water was good and the room was quiet. Breakfast was also very good. They took a AUD 100 deposit via credit card, and it still hasn't been refunded a week later. The room had kitchen facilities, including pots, pans, dishes, a gas stove, and an induction cooktop, which was very convenient for cooking our own meals."

"Compact apartment but served its purpose. We were missing some crockery but reception assisted with this and also gave us some blankets up on request. The 2 single beds are on casters but no brakes. The main room had a great views of the city. Jack & Jill bathroom worked fine. We were not advised of the roadworks outside the property prior to booking. The night works ( 1800-0230) were noisy despite being on the 21st floor. The parking was good once we worked out where to go as the main entry was closed upon our arrival as the road was closed. What makes it difficult if driving, is to find somewhere to park prior to checking in to the apartments to collect the keys and garage keys as the other roads are busy. That’s not the apartments fault but frustrating for the customers and staff. Once the roadworks are completed I’m sure it’ll be a lot easier."

"Perfect location for train travelling, the hotel just apposite the southern Cross station, and the free tram ride just outside the hotel. There is no shower screen in the bath room so it is wet after showering. The shampoo bottle is locked to restrict usage so very difficult to press the bottle."

"We initially booked just two nights at the Grand Hyatt Melbourne, but the outstanding service we received made us extend our stay—and I’m so glad we did. The level of attentiveness and genuine care shown by the staff truly elevated our experience. One moment that stood out was during breakfast. My husband asked a staff member at the pastry section whether the items were halal. She explained it to him politely, and to our surprise, about 15 minutes later, the Assistant Director of the restaurant, Mr. Albert, personally came to our table. He took the time to explain the halal options available and even assured us that eggs could be prepared using separate utensils. While I was getting bread, Mr. Albert noticed and came over again, kindly asking if I would like my eggs prepared then. He immediately instructed the chef to prepare eggs and nuggets for me and told me to sit comfortably while he arranged everything to be brought over. His thoughtfulness and proactive service left a lasting impression. It’s rare to see such initiative and care, and it made me feel confident that I had chosen the right hotel. I will definitely recommend Grand Hyatt Melbourne to my family and friends. The hotel is fortunate to have a staff member like Mr. Albert—he truly deserves recognition for his outstanding hospitality."

"The car park is challenging to access, it took me awhile to get the lift door opened and to get in, really need to align the car properly. The room itself is comfortable, with great views of crown tower. The pots are not cleaned well though. The washer and dryer comes in handy. Good place to stay on the whole."

"The swimming pool is stunning! It would be great if they could provide capsule coffee and disposable slippers in the future."

"The 69th floor apartment was absolutely amazing . The views are breathtaking. The apartment was just the right size and the little outside / closed in deck was good on a chilly Melbourne night. The only downfall was the indoor swimming pool it was FREEZING 🥶 !!! So not good after a long day walking around Melbourne city and ready to relax and have a swim !!! The Spa was nice and hot."

"Novotel Melbourne on Collins was a fantastic base for our family trip! The location truly is perfect – having multiple free city tram stops within 100 meters made exploring effortless. We easily walked to major spots like Flinders Street Station and the stunning State Library Victoria. Food options were plentiful nearby, making ”food hunting” a breeze. A major plus for us was the onsite parking. Renting a car was stress-free knowing we had a guaranteed, convenient spot each night (parking fee applicable, refer to hotel front desk). The room was impressively spacious, comfortably accommodating our family of two adults and a kid. Having two queen-size beds was ideal – everyone had plenty of room to sleep well. **Things that could elevate the experience further:** 1. Breakfast Variety: While the breakfast was good, a wider selection of hot and cold options would be appreciated, especially for a longer stay. 2. TV Upgrade: The current TV channel is very limited. Upgrading to Smart TVs with access to streaming platforms like Netflix and YouTube would be a huge improvement for in-room entertainment, especially for families with young kids / toddler. 3. Shaving Kit Quality:The provided shaving kit's ”cream” (which was a soap) and blade weren't great. Offering a slightly higher quality kit with proper shaving cream would be a noticeable touch. **Overall:** We had a very comfortable and convenient stay thanks to the unbeatable location, easy parking, and spacious family room. Addressing the breakfast variety, TV upgrade, and shaving kit quality would easily push this towards a perfect 5-star experience. Highly recommended, especially for families needing space and city access."

"The room is outstanding, i like the table near the window where you can eat and or watch tv, the room is spacious and clean, the bed and pillows are very comfortable, the staff are very nice, they even extended my stay for one hour. I also like the tea and coffee set."