Read genuine traveler ratings & reviews to find your perfect stay.
Posted on May 30, 2026
Guest UserStaff very friendly and welcoming. Hotel room was alright considering we stayed for couple nights only. Me and my daughter came back to hotel late in the evening. It is only 10 minutes walk from the railway station but we took a taxi as one area near hotel didn't feel completely safe as there is a spot where some homeless people spend their time. I wouldn't expect anything extra from budget hotel.
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Price per night from:PLN 185
Posted on Dec 2, 2025
8285SueH
Welcoming check in. Staff friendly and helpful. Room spotless, with everything we needed. Very comfy pillows! Good breakfast, especially the omelettes. A short walk to Symphony Hall, the reason for our stay. We have stayed here before and will do so again.
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Price per night from:PLN 252
Posted on Jun 21, 2026|Deluxe Double Room
Stephen the Solo guyAmazing Hotel. from start to finish. Underground carpark included in my room rate which included electrical car charging via pod point. Check on was straight forward. We was allocated level 4 room Patronas which had two double beds we had requested twin room so this was perfect. bathtub with rain shower over. Espa products which where nice. 60 inch TV in the lounge area with separate sofa. breakfast in the Sky lounge on 5th floor which was superb. full traditional buffet with the added bonus of Al a carte. hotel has a brilliant casino on the Saturday evening the had great live singers. Food in the casino was first class and the badmr was responsibly priced. Spa area had outside hot tub. pool saina steam room. all very clean and beautiful. onto of this the hitel is situated on resort world so lots to do from shopping in the outlet. peppa pig world for younger families. tutankhamen and Titanic experiences. The National Exhibition Centre. BP Pulce. music venue. outstanding service, location and service. I will be back.
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Price per night from:PLN 386
Posted on Jun 1, 2026
Guest UserThe hotel is decent, and the location is quite convenient. The front desk service was just okay. Breakfast selection was a bit limited, but the taste was pretty good. Transportation is very convenient, especially for getting to the train station. I'd recommend it to anyone looking for a local experience.
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Price per night from:PLN 310
Posted on Jul 12, 2026
Guest User“ I really enjoyed my stay here. The room was clean, comfortable, and well-equipped. All facilities were in great condition and easy to use. The staff were friendly, helpful, and quick to assist with anything I needed. Highly recommended!”
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Price per night from:PLN 199
Posted on Jan 26, 2026
Anonymous User
Good location for visiting NEC, but far to go Birmingham city centre.
Good for parking, take your discount code from reception. You have to pay for your parking at the beginning of your stay. Pay machine is in entrance hall.
Heating/air conditioning on the wall in room was noisy.
Breakfast was very basic.
Room has iron and ironing board.
Staff pleasant and helpful.
Property overall and room was clean.
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Price per night from:PLN 214
Posted on Jul 14, 2026
Guest UserThe location of the hotel was great, I quite enjoyed not having to hassle too much to get to the hotel. When we arrived we were greeted by friendly staff and was checked in right away. We were on the 7th floor which was great, had a beautiful view from our room. I only have two problems with this hotel, the elevators were really slow and the AC in our room was leaking!
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Price per night from:PLN 177
Posted on Jun 29, 2026
M Ali J
Spacious Rooms: The rooms are very large, offering plenty of space to unpack and relax.
Great Kitchen Amenities: The room is equipped with fantastic amenities, specifically the dishwasher, hob, and microwave, which made the stay very convenient.
Amazing Location: Perfectly situated with numerous restaurants, attractions, and public transport links right on the doorstep, plus plenty of convenience stores nearby.
Exceptional Staff: The entire team was amazing, from the welcoming reception to the room service staff.
Air Conditioning: Having proper AC was a huge bonus and a lifesaver during the hot days.
Needs improvement
Tiny Washroom: The bathroom is incredibly cramped. It is so small that you have to awkwardly shuffle around just to manage closing the door.
Uncomfortable Bed Setup: Instead of an actual double bed, the hotel pushed two single beds together. This created a hollow, sinking gap in the middle of the mattresses, which was quite uncomfortable.
Infrequent Housekeeping: We only received room cleaning once during our entire 11-day stay. Even considering it is an aparthotel, the lack of daily or more frequent room service was disappointing for a trip of that length.
No In-Room Washing Machine: Despite having a kitchen setup, there was no washing machine inside the room, which would have been very helpful for a longer stay.
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Price per night from:PLN 290
Posted on May 28, 2026
Guest UserI stay here once a year as it is not far from the NEC in Birmingham. The location of the hotel is perfect as so close to the motorway but feels like you are in countryside as so quiet and relaxing. It could probably do with a little TLC as the some of the furniture in my room was looking a little tired but still very clean. The staff are lovely and helpful with good service. I have been to this hotel many times over the years and only used the swimming pool once which is the only downside to this place. I would not use again as not the relaxing hotel experience I anticipated as was very busy. Priority appears to be given to the paying public over hotel residents and the changing room was disgusting with used towels piled high on the floor. Staff were stood around having a laugh with their mates and had to interrupt to ask where to get towels then had to ask another member of the public how to open the lockers. I would continue to use this hotel but wouldn’t risk the swimming pool again.
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Price per night from:PLN 329
Posted on Nov 28, 2025
Guest User
5 stars. Exceptionally clean room, outstanding staff and an unbeatable location. Everything you need is within walking distance and the surrounding shops and amenities make it the perfect spot. Friendly people throughout and an altogether excellent stay. Highly recommended.
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Price per night from:PLN 168