Spa Hotels in Hakone

"I booked a lake-view room, but at first, the front desk gave me a garden-view room with only a tiny glimpse of the lake on the left. After some discussion, they finally switched my room. Later, after my bath, I noticed that several rooms with better views were just getting occupied, so it really shows you have to advocate for yourself. After the room change, the scenery was fantastic, directly facing Mount Fuji, absolutely stunning. The breakfast selection was also rich. The only downside is that transportation is a bit inconvenient; there aren't many shuttle buses, and public transport services are limited."

"Hakone Kowakien Ten-yu Hotel was an amazing experience! The hotel boasts multiple natural hot springs with a rich variety of baths and breathtaking scenery; soaking in them left me feeling completely refreshed. The rooms are spacious and elegant, with stylish Japanese decor that ensures privacy. The dinner buffet was exquisite, featuring fresh and delicious ingredients. The staff were warm and attentive, always greeting guests with a smile. Its convenient location also offers easy access to transportation. Both the facilities and service truly reflect the high quality of Japanese onsen hotels. Highly recommended!"

"AMAZING hotel. We booked two nights here towards the end of our two weeks trip and it was the best decision ever! Hotel was very clean and cozy. Staff were very attentive and kind. We could only book this room as this was the only available room at the time of my booking. I'd preferred a different room. But to my surprise I LOVED the room. The view of the mountain and autumn leaves were amazing. Even my husband who couldn't care less about nature and view in general fell in love. He soaked in the hot spring tub 3 times an hour for several hours! We both loved it. We could grab a dvd in the lobby to watch. I grabbed harry potter second and third movies to watch. How relaxing. Dinner and breakfast were delicious! And shuttle service to Kowakidani train station were a huge convenience! Would love to come back and book a different type of room in the future!"

"Hakone Hotel Kowakien, a natural onsen hotel offering dinner and breakfast that I'd rate 90 out of 100. It's not easy to impress me in Hakone, the famed hot spring town in Kanagawa Prefecture, but this hotel truly excelled across all criteria, showing a consistently high standard. Both the front desk and restaurant staff were attractive, with fluent English and standard accents; notably, they didn't employ any Southeast Asian staff. The hotel facilities are relatively new and well-designed, and the cleanliness is exceptional. The public areas offer plenty of sofa seating, and the temperature control is precise, allowing guests to comfortably wander around in traditional yukata without feeling cold. The air is fresh with no strong artificial scents, embodying a 'Natural and Pure' concept. The restaurant, named Fontainebleau, lives up to its name with authentic French pastries. The 'all-you-can-eat' style still maintains high-quality ingredients, and there's an unlimited supply of Sapporo Asahi draft beer and Gekkeikan sake. What's more, the self-service alcohol bar is also open during breakfast, which seems quite common for Japanese guests – their physical resilience certainly differs from ours! Observing Japanese dining concepts, you'll notice several characteristics: a wide variety of dishes, comprehensive nutrition, low-temperature preservation, minimal oil and seasoning, and avoiding high-temperature cooking to prevent nutrient loss. The sauna is also quite professional, featuring a 12-minute sand timer, anti-scald mats, humidity and temperature displays, and powerful heating elements that ensure you won't waste any time. Whether you prefer mountain views, garden vistas, or indoor hot springs, there's an option for everyone. For those interested, the address is: 1297 Ninotaira, Hakone-machi, Kanagawa Prefecture 250-0407"

"First, I was very happy to get such big Japanese-style room. It has 2 big rooms and much space. You can easily lie there if there are 8 of you. Hotel is kind of tired, but staff keeps it in a good condition. Dinner is a set menu, not kanseki. But it still was good. I was full and happy. Breakfast is a buffet. A bit about how to reach the hotel. There are shuttels from Hakone-Yumoto. It should cost 200 yen. They bring you to Okada hotel. But it's not your hotel. Stuff will give you a map and you need like 3 min to reach the right hotel. There are several onsens. Open and closed. All were good, warm. With good view on mountains. You can take yukata at the reception. And you need to make bed by yourself, but it's only cover mattress but sheet. Nothing difficult."

"Finally, I stayed in a Japanese-style room. I'd only seen it on TV before, so it was a novelty. The staff were all very nice and welcoming, and several spoke Chinese. The hotel is in a great location, with direct bus access, which is crucial. This area is navigating mountain roads, and trekking there would be quite tiring if the bus stop was far away. I also enjoyed the hot springs. This must be a local resort, as I saw many locals driving there. As for the kaiseki meal I ordered, it depends on personal taste; I wasn't a huge fan. However, I did enjoy the Japanese breakfast the next day. I had originally planned to book a two-day stay, but the second day was unavailable, so I only managed to book one night. So, I ended up visiting two attractions: the volcano cable car and the glass museum. Personally, I found the glass museum unremarkable and not worth seeing. Here's a tip for those who might be planning to visit later!"

"The rooms matched the description. Yukatas were available on every floor. The reception staff were helpful. The onsens met our expectations. However, I had significant difficulties with communication – the staff did not speak English and had very limited understanding of it. I had to rely mostly on a translator app, but even then there were some misunderstandings. The food was nothing special – just typical hotel fare. Unfortunately, during dinner, my wife ate sushi and suffered from severe food poisoning. I also ate the sushi but had no issues."

"This charming inn is a hidden gem nestled in the forest, just a stone's throw from the Hakone Garasu no Mori Museum. Surrounded by nature, it was a true luxury to experience both the peaceful ambiance at night and the refreshing morning views. I arrived a bit late and unfortunately missed the welcome drink, but it sounds like guests who check in earlier can enjoy it. A thoughtful touch was the complimentary coffee and tea available for guests at the cafe, perfect for a little break. The hot springs were wonderfully relaxing, and the in-room amenities were all thoughtfully chosen and stylish. Every small detail made me feel incredibly glad I chose this place, ensuring a truly relaxing stay. The breakfast buffet was absolutely captivating, with so many delicious options it was hard to choose! There was an impressive array of dishes, many of which aren't typically found in everyday meals, making it easy to overindulge. It definitely set a happy tone for the whole day. From my room window, I had a beautiful view of the autumn leaves, which were absolutely stunning. I'd love to visit again in autumn to enjoy the seasonal scenery."

"Approximately 15 minutes from Hakone Yumoto Station It is a small hotel, suitable for a quiet rest. Kaiseki cuisine was delicious and the staff were friendly. After using the open-air hot spring for 40 minutes without disturbing others, we had dinner. The changing area at the open-air hot spring is old and needs improvement. I had a good rest"

"We got to the hotel in the beautiful location just before 3pm and we got given a little tour of the place and then got shown to our room. The staff are very friendly and do their best to speak English. A lovely lady was in charge of our hospitality throughout our stay and she first showed us that there is a public hot spring and a private hot spring and asked us if we would like to book a time to use the private hot spring, we booked a time as we checked in but then we didn’t use it as we were happy with our private hot spring in the room. We also booked a time for dinner and they arrived at that time Promptly with A LOT of food. We also got a choice for a staple food and we chose some steak which was high quality and delicious, as well as the lobster (on the menu it said grilled prawn but a lobster is what came and it was delicious). We ordered a few beers and a bottle of wine with room service and it always came quickly and was nice and cold. The private hot spring is absolutely boiling but it’s a good experience and there’s ice water provided which helps. Breakfast came at 8.30am and it was also huge! It didn’t come with coffee but I ordered some and that was easy enough. The lady who served our food explained every dish and how to eat it and she was always extremely friendly and attentive. Would recommend!"