Spa Hotels in Hakone

"I booked a lake-view room, but at first, the front desk gave me a garden-view room with only a tiny glimpse of the lake on the left. After some discussion, they finally switched my room. Later, after my bath, I noticed that several rooms with better views were just getting occupied, so it really shows you have to advocate for yourself. After the room change, the scenery was fantastic, directly facing Mount Fuji, absolutely stunning. The breakfast selection was also rich. The only downside is that transportation is a bit inconvenient; there aren't many shuttle buses, and public transport services are limited."

"Hakone Kowakien Ten-yu Hotel was an amazing experience! The hotel boasts multiple natural hot springs with a rich variety of baths and breathtaking scenery; soaking in them left me feeling completely refreshed. The rooms are spacious and elegant, with stylish Japanese decor that ensures privacy. The dinner buffet was exquisite, featuring fresh and delicious ingredients. The staff were warm and attentive, always greeting guests with a smile. Its convenient location also offers easy access to transportation. Both the facilities and service truly reflect the high quality of Japanese onsen hotels. Highly recommended!"

"An absolutely perfect onsen and kaiseki experience! This is definitely a hotel I'd love to revisit. Upon check-in, they offered hot towels and snacks while I filled out the forms, which was such a warm gesture. The lobby boasts an unbeatable mountain view outside the windows. The interiors are elegant and understated. Every dish was exquisite. The Japanese breakfast, in particular, was the most elaborate I've ever had, with over 10 items including various small dishes, steamed egg, tofu, sashimi, seasoned rice, a seafood hot pot, yogurt, nuts, and fruit. You can choose between Japanese or Western breakfast. I'm so glad I picked the Japanese option. Both dinner and breakfast were served by the same intern, who was incredibly friendly, polite, and patiently explained each dish. She even left a thank you note when I checked out – so sweet!"

"We got an upgraded room, a 30-square-meter one, with the option to shower in the room or at the hot springs. The public hot spring baths are divided into indoor and outdoor sections. The buffet was just okay. Check-in starts at 3 PM, so if you arrive early, you just get a number and wait. Many Japanese families with children were there, so it seems to be a family-friendly hotel. There's a shuttle bus, which should be convenient. We drove, and the parking lot is quite spacious."

"Lovely place we stayed at! It was perfect for our family of 4! There was a nice footbath. There is a toilet for anyone wondering and 4 western style single/twin size beds. The place was decorated well and we loved the style of it! We're really sad we didn't get to stay longer. There is a major hill in front of the hotel but it wasn't a problem since we got a taxi. Though they are a bit hard to come by. The facilities were lovely, we enjoyed the Onsen and the massage chairs. Dinner was also delicious and breakfast was continental style."

"Excellent hotel. The staff was wonderful. They explained everything, showed us around, and explained how to put it on. They gave us yukata and explained how to put them on. We were treated to dinner, a million plates of various Japanese-style delicacies, and breakfast, fewer plates and also delicious. Most people are probably wondering about tattoos; the instructions say they aren't allowed in the public, free onsen, which, by the way, are divided into men's and women's. In the private ones, we had no problems."

"Absolutely love this place! The staff are very friendly, and the onsen is clean and well-maintained. There are 3 outdoor pools and 2 indoor pools, along with a steam room and sauna, which make for a relaxing experience. The facility is open for both day trips and overnight stays, but staying overnight is much better for a more chill and leisurely time. There’s a massage chair available, but it requires payment. Breakfast is also delicious and definitely worth it. The only downside is the location—it’s not very convenient and requires some walking. If you’re traveling light, it’s manageable. They do have a payable shuttle bus, but the timing isn’t great. Walking can be pleasant if the weather’s nice, or you can opt for a taxi. Overall, I’ll definitely book this place again for the relaxing atmosphere!"

"This charming inn is a hidden gem nestled in the forest, just a stone's throw from the Hakone Garasu no Mori Museum. Surrounded by nature, it was a true luxury to experience both the peaceful ambiance at night and the refreshing morning views. I arrived a bit late and unfortunately missed the welcome drink, but it sounds like guests who check in earlier can enjoy it. A thoughtful touch was the complimentary coffee and tea available for guests at the cafe, perfect for a little break. The hot springs were wonderfully relaxing, and the in-room amenities were all thoughtfully chosen and stylish. Every small detail made me feel incredibly glad I chose this place, ensuring a truly relaxing stay. The breakfast buffet was absolutely captivating, with so many delicious options it was hard to choose! There was an impressive array of dishes, many of which aren't typically found in everyday meals, making it easy to overindulge. It definitely set a happy tone for the whole day. From my room window, I had a beautiful view of the autumn leaves, which were absolutely stunning. I'd love to visit again in autumn to enjoy the seasonal scenery."

"The refrigerator in the room was very dirty. I felt sick after opening it and closed it immediately, so I don't know if it was dust or mold, but I think it would be a good idea to clean the inside of the refrigerator as well. The teapot that was placed right above the refrigerator also had tea leaves and water left on it, so I thought it might not have been washed, and I couldn't use it. Also, at dinner, a foreign staff member took my tea utensils without asking me. I wanted to drink tea after the hot spring, but I wish they had asked me before taking it down. Also, when I left, I didn't close the door, so I stood up and closed it myself. Other than the above three points, the hot spring facilities and the person who guided me to my room were very kind, so I had no complaints."

"The hotel is incredibly convenient, located directly within the Odawara Station complex, although it can be a little tricky to find for first-timers. From Odawara Station's East Exit (stay within the station building), take a short escalator down. You'll spot the Lusca mall on your right. Upon entering, Marugame Udon is on your left, and Seijo Ishii supermarket is directly opposite. Walk past Marugame, turn left to exit the mall, then turn right onto a glass-enclosed walkway outside. Continue straight, passing a parking lot on your right. Keep going until you see the hotel's directional sign (like the one in the last photo). Take the escalator up to the 4th floor, where you'll find the hotel lobby. We stayed in a Double B room, which was relatively spacious and well-suited for a family of three. This particular room type, which we only saw listed on Ctrip, was excellent. The bathroom featured a wet/dry separation but no bathtub. However, the public bath on the 10th floor was very comfortable (remember to bring your own towel!). There's also a foot bath on the 14th floor offering scenic views. If daily cleaning is desired, simply place the 'clean my room' sign outside your door, and fresh towels and yukata will be provided. Even if you forget the sign, they thoughtfully leave fresh yukata and towels at your door – a really nice touch. I appreciated this considerate service that respected our privacy. The bedding was comfortable, and individually packaged facial cleanser, makeup remover, and body lotion were replenished daily. Odawara is a wonderful city, and this hotel's location makes it extremely convenient for visiting Hakone, Atami, and Kamakura. I would love to visit again and would definitely choose this hotel for my next stay. The only minor downsides were the slight train noise (though I still slept very well during my three-night stay) and the slightly stiff toothbrush provided."