Find 3-Star Hotels in Hakone

"We had an absolutely wonderful stay and would happily give this hotel 5 stars! From the very beginning, the staff were incredibly accommodating and responsive. They kindly arranged to pick us up from Gotemba Premium Outlets, which made everything so convenient for us. After attending the beautiful Yamanakako Ice Lantern Festival, we made a last-minute request for dinner. Despite the short notice, they thoughtfully prepared a delicious shabu-shabu meal for us. They even gave us complimentary cookies because our moms were very hungry after the festival. It was such a sweet and caring gesture that we truly appreciated. The hotel itself is spacious, clean, and wonderfully warm, making it the perfect place to relax after being out in the cold. We felt comfortable, cared for, and genuinely welcomed throughout our stay. Highly recommended for their exceptional hospitality. We would definitely love to come back!"

"Great experience. The staff were lovely and the area is beautiful. Rooms are very homely and comfy. We went into the onsen both nights and it was great. We also got dinner both nights at the hotel and the food was good we were impressed. Overall it felt like a very personal stay and couldn't be happier. For some of the logistics if you are wanting to do the hakone main loop. We recommend coming in from Shinjuku on the romance car, take the montain train up to Gora and then the cable car to Sounzan. We then took a roughly 10min bus from Sounzan to Yuyu. The next morning we then took the same bus back to Sounzan and caught the first 9am ropeway fo start off the loop. We managed to avoid most of the crowds and it was very convenient. Once again couldn't recommend Yuyu enough thank you for the great stay!!"

"The hotel was new and clean. We had a room with a view towards the mountain. To reach there you can walk or take a bus. Near Souzan station, which I think it is ideal if you plan to stay overnight because you can continue the journey through the ropeway. There is no actual reception, the reception is done within the restaurant. If you want breakfast at the place, please contact the hotel before arriving because the rest of the areas nearby start quite late after 9am. Also, the hotel may not have dinner, need to check with Hotel before booking. Made a mistake of not checking and had to order Food delivery which was not very nice. But the staff there are friendly and nice. Overall, I enjoyed my stay and may decide to stay there again next time "

"The hostel is near Gora Station, but it's a waste to come to healing. It's nice to go up and down by lift when you come to Gora Station, but it's a ryokan, so it can be a waste. Breakfast was buffet and ok, dinner is a lot of drinks and drinks, but the meal is a little less. It was good to be a convenience store right in front of you, and the bathroom in the room was really good."

"The staff were all very kind and I had a comfortable stay every day. Thank you. It's a clean, classic hotel, and many of the guests were laid-back, so I felt very relaxed. I went sightseeing during the day, but next time I think it would be nice to relax on the lounge's veranda. The breakfast buffet was also delicious. I loved the curry and stew. I arrived in Hakone by public transportation, so it was very convenient that the hotel's free shuttle service ran from Togendai until the evening. The shuttle service to Togendai after check-out was also very convenient. There was something like a bus stop near the hotel, so next time I would like to check the bus schedule so that I can enjoy sightseeing more flexibly. There didn't seem to be any restaurants nearby, so I'll do some research on that next time."

"Excellent! This onsen ryokan, operating for over 70 years, boasts 9 natural spring sources, a clear testament to its authentic *gensen kakenagashi* (free-flowing hot spring water) system. It's a short, convenient walk from the station. The bamboo grove at the entrance is exquisitely maintained, and we were welcomed by female staff in traditional attire. The gentleman who handled our check-in had a wonderfully distinctive charm. Our room was very spacious, with large floor-to-ceiling windows offering stunning views of the river and distant mountains – truly beautiful. We had booked a Japanese-style room with a semi-open-air private bath, including the 'one night, two meals' plan. Before dinner, an attendant came to greet us, and then the elaborate multi-course kaiseki meal was served. The entire dining experience lasted nearly two hours. While the ingredients were intricate and well-presented, it wasn't 'delicious' in a conventional way, though certainly not unpleasant. I suppose that's just how traditional kaiseki is, and I appreciate the experience. Afterwards, a staff member prepared our futon beds for the night. Soaking in the private onsen before bed was incredibly relaxing. The hot spring water was continuously flowing, and a notice on the wall detailed its composition, stating that only water was added to lower the temperature, along with chlorine for disinfection, and crucially, no circulation system was used. This is significant because many other onsen ryokans might offer beautiful gardens, attractive prices, and even private indoor baths, but a closer look often reveals they might just be using plain heated water or circulated onsen water. The impeccable service was almost overwhelming. Overall, I highly recommend this ryokan to anyone looking for an authentic Japanese onsen experience. If I were to visit again, I would probably opt out of the two meals package. The kaiseki was a unique experience, but once is enough, and there are many dining options on the walk from the station."

"We enjoyed the rather spacious room and the view of rolling hills. With large beds and a tatami room, it felt rather luxurious. The entire place has an 80s vibe, but good thing we liked the nostalgia it brought for us. The room was quick clean too. Only that the outside balcony and windows had a few rather large spiders and spider webs. Good thing we don't have arachnophobia. They have two locations for their onsens at different timings. So that needed some getting used to. The onsens themselves are decent enough. Getting to the place was a little tricky as we didn't know what was the best bus to hop onto. We hopped onto the bus that Google Maps indicated was the most direct, only to realise as we were boarding that that bus was not covered under the Hakone Free Pass. On hindsight, to utilise the Hakone Free Pass, one should take the bus to Yunessen, the hotel next door and walk a short distance uphill. For the price we thought it was quite worth it, especially compared to some of the other hotels nearby."

"The dinner and breakfast were great, and the hotel staff were friendly and helpful. At first, we got lost while finding the entrance, but a helpful staff member made an effort to lead us all the way to the reception area. The rooms are big and spacious but a little warmer than expected for my wife. It is just nice for me during autumn. The room we had was in a corner, and it had a great view!"

"20 min uphill hike from Gora station. Or you can take cable train up hill for two stations and walk on flatland for about 8 minutes to hotel. Hotel has shuttle bus. They dropped us off on the way back. You can possibly call to pick you up at Gora station. Trip.com reservation options show you prices for one adult. It's very hard to book for 3 people to stay in one room to save money. I sent a custom request to the hotel exactly this - 3 people in one room. Trip.com charged me $270 and when I got to the hotel, they said I have to pay $300+ more for 2 more people. That was not clearly communicated to me by either Trip.com or hotel. There's a language and cultural barrier. In Japan, you pay per person - not by rooms. They scan your all passports of everyone staying - not just the person who books. With last minute notice, I had no choice but to pay more as other hotels nearby are filled up and we were very tired from 4 hours train transfers dragging our bags plus 8 minutes walk to the hotel. All in all, if trip.com room selections are not a perfect fit, I can't recommend booking this hotel. Custom messages are not recognized. Communication is lacking. You will get charged last minute without any alternatives left. For $570 a night, we could have a way better hotel in Hakone. The breakfast also wasn't memorable and you have to reserve it ahead of time. I would not come back."

"The only shortcoming of the most satisfactory homestays in the entire Tokyo tour is that you have to climb a steep slope for 20 minutes. A taxi is only 50 yuan, and it takes only two minutes. Booked a room with a private hot spring pool, without exaggeration, the son soaked 4 times, very antique. I went to the public hot springs. The public hot springs are small and not open-air. They are not as good as my own room. The two meals provided were normal, but they did n’t work, but the portions were large and the room was large. There was nothing wrong with it. The bed was comfortable. You have to go a little bit even by car. Overall very satisfied."