Find 3-Star Hotels in Hakone

"I personally love sleeping in hotels where I can hear the sound of water; it helps me sleep really well, but that's just a personal preference. The staff, an auntie and uncle who are probably both over 60, provided excellent service. I actually prefer older staff members; their work ethic shows a respect for the value of their time, unlike younger people who might be ready to switch jobs at any moment. The hot spring and meals were perfectly aligned with the price!"

"Great experience. The staff were lovely and the area is beautiful. Rooms are very homely and comfy. We went into the onsen both nights and it was great. We also got dinner both nights at the hotel and the food was good we were impressed. Overall it felt like a very personal stay and couldn't be happier. For some of the logistics if you are wanting to do the hakone main loop. We recommend coming in from Shinjuku on the romance car, take the montain train up to Gora and then the cable car to Sounzan. We then took a roughly 10min bus from Sounzan to Yuyu. The next morning we then took the same bus back to Sounzan and caught the first 9am ropeway fo start off the loop. We managed to avoid most of the crowds and it was very convenient. Once again couldn't recommend Yuyu enough thank you for the great stay!!"

"We had an absolutely wonderful stay and would happily give this hotel 5 stars! From the very beginning, the staff were incredibly accommodating and responsive. They kindly arranged to pick us up from Gotemba Premium Outlets, which made everything so convenient for us. After attending the beautiful Yamanakako Ice Lantern Festival, we made a last-minute request for dinner. Despite the short notice, they thoughtfully prepared a delicious shabu-shabu meal for us. They even gave us complimentary cookies because our moms were very hungry after the festival. It was such a sweet and caring gesture that we truly appreciated. The hotel itself is spacious, clean, and wonderfully warm, making it the perfect place to relax after being out in the cold. We felt comfortable, cared for, and genuinely welcomed throughout our stay. Highly recommended for their exceptional hospitality. We would definitely love to come back!"

"Because it was close to Togendai Port, we took the hotel's shuttle bus! It was the best. It was the best hot spring trip, as I could enjoy the open-air hot springs in peace. It was the best. The accommodations were cheaper than the surrounding area, but I was impressed by the high-quality hot springs and great location. It was the best."

"Take the Shinkansen from Osaka to Odawara, then transfer to the tram to Hakone Yumoto, and then take a bus to Gora. Two people dragged their suitcases and walked uphill for 15 minutes. They were exhausted. When they arrived at the hotel, they found that they could wait for the train in Gora, and it only took 5 minutes to walk. The hotel facilities are not new, and there are not many guests, mostly Japanese tourists. The hot spring is relatively small, and the water temperature is very high. You have to come out to breathe after soaking for a while. I experienced the private bath and open-air hot spring, and there were a lot of mosquitoes. The food is OK, worthy of the price."

"This is a very nice hot spring resort hotel. Finding it at this price during the New Year period is great value. The hotel is quite close to Carved Forest Station, or you can go to Gora; there's a free shuttle bus. If you're taking public transport, you can get off at Tenyu Station. The rooms are large, with balconies, a reasonable layout, separate wet and dry areas, and heating. The hotel itself has a hot spring. If you want to dine at the hotel, you need to make a reservation in advance. There are also restaurants nearby; I arrived quite late and had some yakiniku (grilled meat) nearby."

"A nice hotel that falls short in a few key areas. As a foreigner, be warned — you may feel somewhat alienated, with staff treating you noticeably differently to Japanese guests. The onsen is pleasant but on the smaller side, and the sauna fits only two people at a time. Dinner was good, though the set menu leaves little room for flexibility. If you have dietary requirements and aren’t fluent in Japanese, don’t expect much accommodation. Room quality and beds were excellent. However, the staff attempted to charge us ¥3,300 for checking out just 15 minutes late — worth being very aware of the 10am checkout time. Overall a mixed experience, and one I’d hesitate to repeat"

"Excellent! This onsen ryokan, operating for over 70 years, boasts 9 natural spring sources, a clear testament to its authentic *gensen kakenagashi* (free-flowing hot spring water) system. It's a short, convenient walk from the station. The bamboo grove at the entrance is exquisitely maintained, and we were welcomed by female staff in traditional attire. The gentleman who handled our check-in had a wonderfully distinctive charm. Our room was very spacious, with large floor-to-ceiling windows offering stunning views of the river and distant mountains – truly beautiful. We had booked a Japanese-style room with a semi-open-air private bath, including the 'one night, two meals' plan. Before dinner, an attendant came to greet us, and then the elaborate multi-course kaiseki meal was served. The entire dining experience lasted nearly two hours. While the ingredients were intricate and well-presented, it wasn't 'delicious' in a conventional way, though certainly not unpleasant. I suppose that's just how traditional kaiseki is, and I appreciate the experience. Afterwards, a staff member prepared our futon beds for the night. Soaking in the private onsen before bed was incredibly relaxing. The hot spring water was continuously flowing, and a notice on the wall detailed its composition, stating that only water was added to lower the temperature, along with chlorine for disinfection, and crucially, no circulation system was used. This is significant because many other onsen ryokans might offer beautiful gardens, attractive prices, and even private indoor baths, but a closer look often reveals they might just be using plain heated water or circulated onsen water. The impeccable service was almost overwhelming. Overall, I highly recommend this ryokan to anyone looking for an authentic Japanese onsen experience. If I were to visit again, I would probably opt out of the two meals package. The kaiseki was a unique experience, but once is enough, and there are many dining options on the walk from the station."

"Everything was nice, few steps away from train station. Not so many trains at night so the noise isn't really a problem. Nice bath."