Spa Hotels in Toyooka

"The location is excellent, close to the train station, and only two train stops away from Kinosaki Onsen. The rooms are comfortable, and complimentary drinks and coffee are available downstairs. There is also a free hot spring bath on the second floor."

"General impression: This is a super decent house with an excellent view of the kinosaki village. You could feel the management put lots of efforts to maintain the best comfort of every guest and the whole team operated under warm & effective process. While we are having breakfast or dinner in the dining area, their staff make a very efficient turn to change our yukata, towels, bottles of water, making up mattress on our room.That impressed us so much! Onsen quality: The onsen inside the house is well managed and run until mid night. We can go outside with the free pass of public onsens, but we also enjoy ourselves in the in-house onsen because of more accessories provided there. You can feel the onsen owner care about guests more than the public onsens outside. Dining experience: We enjoyed the half board experience for 2 nights, especially the 2nd night with the tajima beef sukiyaki. The flavors & taste feed us well. Though breakfast is a bit simple, but we could make up some room in our stomach to enjoy snacks or ice-cream in the village. My friend & I would definitely give 5 star rating to Yamamotoya, and will recommend our friends to visit you again."

"We had an unforgettable stay at Matsuya in Kinosaki. From start to finish, everything was exceptional. The service was truly some of the best I’ve ever experienced—warm, attentive, and genuinely thoughtful. A special shoutout to Cho, a new team member from Vietnam who is studying Japanese. She was incredibly kind and made our stay even more memorable. Our room was spotless, beautifully appointed, and offered such a cool and authentic traditional Japanese experience. The kaiseki dinner was incredible—relaxing, beautifully presented, and absolutely delicious. We had an early train and couldn’t stay for breakfast, but based on dinner alone, I’m sure it would have been amazing. At check-in, we were given yukatas and traditional sandals to wear around town, which made the whole visit even more special. The onsens were wonderfully relaxing, and the town itself was friendly, charming, and exactly what we hoped for. I highly recommend staying at Matsuya if you want to experience the absolute best of Japanese hospitality, culture, and relaxation. Truly a highlight of our trip. We are a LGBTQ+ traveling couple and felt very welcomed."

"A very comfortable stay! It's just a 3-minute walk from the station, and from the moment we stepped in, the staff took wonderful care of us. Dinner in the room was delicious, and the private onsen, which doesn't require a reservation, was absolutely perfect – much more comfortable than the public baths. We made sure to use it as many times as we could. If any friends come to Kinosaki Onsen, I'll definitely recommend they stay here!"

"I had low expectations for this trip and was pleasantly surprised! Firstly, the town itself is so beautiful and cozy, you can take your time and just enjoy it! Secondly, the hotel is top-notch! The service and politeness of the staff are amazing, and the hotel's interior and courtyard are beautiful! The onsen at the hotel is stunningly beautiful, with everything thought out to the smallest detail! The rooms are very authentic, as is everything else, and the breakfast buffet is amazing! The transfer service was also well thought out, and of course, the yukata is simply wonderful and fits every size! I can go on and on about how much I enjoyed it! Thank you!"

" During my trip to Kinosaki Onsen, I chose to stay at the Kiraku Hotel. The overall experience was very good and I gave it a 4-star rating. The following is my experience of staying here for your reference. Rooms and Facilities The hotel has an elegant environment and is full of the atmosphere of a Japanese hot spring hotel. The rooms are clean and tidy, and the hot spring facilities are very comfortable, allowing people to completely relax. However, when I checked in, I found a small stain on the bed sheet, which slightly affected my first impression. Fortunately, after contacting the service staff, they quickly changed the bed sheet and handled it professionally, which made me feel at ease. Dining Experience Dinner and breakfast were the highlights of this stay! The kaiseki cuisine for dinner was exquisite and delicious. Each dish showed the freshness and care of local ingredients, especially the seafood dishes, which were memorable. The breakfast was also rich, offering a variety of Japanese and Western options, with high quality, which made people feel good early in the morning. Overall, the dining experience was excellent and was definitely a big plus for the hotel. Service Quality In terms of service, the staff was friendly, but the overall service could only be said to be average. The check-in and check-out process was smooth, but when I occasionally needed to actively seek assistance, the service staff responded a little slowly, and felt a little lacking in initiative. For this price, I originally expected more detailed service, but overall it was still acceptable. Summary Kinosaki Onsen Kiraku Hotel is a recommended hotel, especially for travelers who like hot springs and food. Although the service has room for improvement, the high-quality dining and comfortable environment made this stay still satisfactory. If the service details can be improved in the future, I believe it will be more perfect! #城崎温泉 #喜乐旅店 #温泉旅店 #日本旅行"

"Upon arrival, the hotel gave us 2 free tickets for aquarium next to the hotel. Staff were very friendly and helpful with parking valet and our luggage. The room we were in had an amazing view and it is spacious. It’s a Japanese style room and the staff had to come to put out futon for us around dinner time. Communal bath is big with an outdoor onsen. We noticed that they use salt water in the bath and onsen instead of chlorinated water like many other onsen hotel we have stayed in the past. There are 2 restaurants in the hotel but they open rather late at 7 and 8 pm so we didn’t get to try them. Breakfast were the same the whole we stay but they are pretty decent so there is no complaints. I would consider this to be one of the best hotel we have stayed during our trip there."

"We stayed at the hotel in October 2024. We took two rooms for two. Pros: 1. Magnificent rooms in the style of a classic ryokan: everything is very beautiful, authentic, lots of small details, notes and tips for guests, interesting trinkets in the room. We had beds, not futons, but this is not a minus - the beds are very comfortable. The view from the room (3rd floor) is of the mountains. The cleanliness is perfect, the room has everything that should be in a classic ryokan room: from tatami to a low table for relaxing. 2. Incomparable kaiseki dinner. Excellent sukiyaki breakfast (you cook it yourself). 3. The most beautiful interiors of the hotel, it is interesting to walk around it, exploring it from the inside. The hotel is beautiful from the outside too. 4. You can smoke in the rooms (we did not do this, and the rooms are not smoked at all). There is a smoking room at the entrance to the hotel. 5. Wonderful staff. All requests and complaints are satisfied within minutes. They speak English poorly, but it's not a problem, we communicated through a translator. The guys are cool, cheerful. Quick check-in, a bunch of reminders about where and when to come / what and how to do correctly. 6. There is a private onsen (we did not use it). 7. They give a free pass to 7 public onsen. They give discounts on souvenirs. 8. They give excellent yukatas for onsen, for women - they will give beautiful ones, the choice is huge. Nuances: 1. The only downside of the hotel is the distance from the center of Kinosaki (15-20 minutes walk through not very beautiful places). But! There is a free transfer from the hotel to the city center, plus there is a transfer station-hotel-station. And the walk from the hotel to the center of Kinosaki did not bother us much. 2. This is not a business hotel, so there is no washing machine, iron or shower in the room. The shower (and in fact - onsen) is shared on the minus first floor - separate for men and women."

"It's a small and old tatami hotel. There is still a certain distance from the station. The facilities in the room are simple and outdated. The service staff are very old grandmothers. I probably won't book this next time"

"Everything was good, but when I tried to pay the additional amount when checking out, they told me to pay even the room price I paid in advance when making the reservation, saying it was a 'tax'. After 5 minutes of us checking and finding out, they suddenly said to themselves, ”Oh,” and told me the amount to pay again. It was so At first, I thought it was a mistake, but when I thought about it, I saw that in Japan, even for small mistakes, they apologize repeatedly and say Moshiwake Gozaimasu, but the employee never said a single word of gomennasai. Are we Mistake? So, I guess we just said Hi My Steak and that because we are foreigners, we tried to eat the cash by ourselves, but if you read the review, don't live such a pitiful life. Really. And if you are a foreigner who wants to go here, beware of the guy wearing glasses who looks like the manager."